1. COURTNEY COLLINS
2075 Rambler Road Lexington, Kentucky 40503 (859)619-7668 (cell)
clcollins426@gmail.com
WORK EXPERIENCE
SUPERVISOR OF CONFERENCE OPERATIONS Aetna Integrated
Services/KCTCS
& CONCIERGE SERVICES Lexington Kentucky
(January 2013-Present)
Responsibilities Include:
• Answer multi-line phone and transfer calls to the correct employee or school
• Forward all voicemails onto the correct person
• Schedule conference rooms for KCTCS employees and outside groups via Ad Astra
• Reserve fleet vehicles for KCTCS employees
• Set up different room configurations for all meetings held at KCTCS
• Check in all outside guests and call the correct person to escort them to the proper area
• Create and upload digital signage
• Correspond through phone and email with all outside guests about meeting rooms
• Connect and run all AV equipment for meetings including projector, conference phone,
Microsoft Round Table, and handheld, lavaliere, and podium microphones
• Create, reset, and deactivate employee access badges using Velocity
• Create and update manuals for front desk and conference operations positions
• Enter fleet vehicle mileage into Manager Plus to keep record of when they are due for
maintenance
• Track inspections and maintenance on building assets such as fire extinguishers, air
conditioner units, boilers, etc.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Judy’s Staffing Services
Lexington Kentucky
(November 2012-January 2013)
Responsibilities Include:
• Answer multi-line phone and transfer calls to the correct person
• Forward all voicemails onto the correct person
• Data entry for new employees (tax information, personal information, etc.)
• Payroll assistance
• Check in new potential employees
• Set up potential employees with skills testing
2. RUNNER (PART TIME) Walther, Roark, & Gay
PLLC
Lexington Kentucky
(November 2012-December 2012)
Responsibilities Include:
• Deliver paperwork to the courts
• Stock all office supplies
• Run personal/business errands for all partners
• Take all mail to the post office and pick up mail
SALES ASSOCIATE Dillard’s
Lexington Kentucky
(April 2012-October 2012)
Responsibilities Include:
• Open and close registers
• Merchandise all new stock
• Straighten up dressing rooms and racks
• Assist customers in finding items and checking out
SALES ASSOCIATE/KEY HOLDER Shi by Journey’s
Lexington Kentucky
(September 2010-April 2012)
Responsibilities Include:
• Open and close registers
• Check in and stock all shipment
• Designate tasks for part time employees
• Assist store manager
OFFICE/LOCATION MANAGER DJC Concessions and
Sundries
Lexington Kentucky
(April 2008 – February 2011)
Responsibilities Included:
• Coordinate employee scheduling and payroll
• Training and orientation for new employees and contracts
3. • Designed and created company logo
• Assist owner with day-to-day tasks
EDUCATION
Paul Mitchell the School Lexington Lexington, Kentucky
• Cosmetology
Bluegrass Community and Technical College
Lexington, Kentucky
• General Studies
• Cumulative GPA of 3.5
Tates Creek High School Lexington,
Kentucky
• Graduated in 2008
• Cumulative GPA of 3.25
HONORS
• Kentucky Educational Excellence Scholarship
SKILLS
• Proficient with Microsoft Office applications (Word, Excel, Outlook, etc)
• Typing at a speed of 50+ words per minute
• 10 Key data entry speed of 10,000+ keystrokes per minute
• Alpha-numeric data entry speed of 7,000+ keystrokes per minute
• OSHA 30 Certified
• Ability to work well in individual and team settings
• Ability to organize and execute detailed plans
• Flexible and adaptable to ever changing situations
ACTIVITIES
• Humane Society Volunteer “Foster Parent” for animals searching for homes, 2009
• Math Tutor, 2006- 2008
