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Burnout in doctors:
Is it me or is it ‘them’?
Prof Stoffel Grobler
Gqeberha
Addressing burnout
Houtrow AJ. J Pediatr. 2020;224:18-19
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7194062/
Amy Houtrow
The implication is that healthcare providers who experience
burnout are not mindful enough or not resilient enough.
It may seem insulting to many healthcare providers to be told
that their distress is their weakness and that their symptoms
can be adequately addressed with meditation or mindfulness.
“Healthcare providers are in a double bind that no amount of
‘baby goat yoga’ will fix”.
Burnout
• Occupational phenomenon
rather than illness
• Occurs in the context of work.
Anti-Burnout:
How to create a psychologically safe and high-
performance organization
Michael Drayton (2021)
Burnout amongst
doctors in South Africa
Before covid rates of burnout in South
African studies varied between 59% to
100% - depending on the setting.
A matter of ‘when’ not ‘if’?
Burnout cycle
Your job
Causative
factors
Symptoms
Treatment
and
prevention
You
“You + Your Job = ….?”
• Why did you choose THIS job?
• To serve?
• To save?
• To lead?
• To help?
The Medical
Profession
• Context of burnout is work
(occupational phenomenon)
• Work type
• E.g. the helping profession
• Work culture
• E.g bullying and lack of support.
Factors: Work
OVERLOAD CONTROL RECOGNITION COMMUNITY FAIRNESS VALUES
Factors: Personality
Type A Obsessive-compulsive
personality traits
Overly conscientious.
Factors: Value clash
Value clash between what is said (vison/mission) vs what is done (toxic work culture)
Creating cognitive dissonance
Moral conflict and distress
Moral injury.
Symptoms
Defined as a “prolonged response to chronic job stress”,
it is “a point at which
important, meaningful and challenging work becomes
unpleasant, unfulfilling, and meaningless”.
Christina Maslach
Symptoms
ENERGY TURNS TO
EXHAUSTION
ENGAGEMENT TURNS
INTO CYNICISM AND
DISENGAGEMENT
EFFICACY TURNS INTO
INEFFECTIVENESS AND
SELF-DOUBT
WHO: “A STATE OF
VITAL EXHAUSTION”.
Solutions:
Personal
• Increase energy
• Physical
• Emotional
• Spiritual
What can YOU
do?
• How do you “feel” about it?
• Means – are you self-aware?
• How do you feel about your
work?
• Now that you “feel” – what
would you like to do about
your “feelings”?
What can you DO?
• Workplace culture
• How do you perceive your work environment
and work culture?
• How do you want to want to be treated?
• Humanely? With dignity and respect? And
kindness?
• What are the values you would like to see
being lived at work?
• If you are a leader:
• How do you want to be remembered as a
leader?
What CAN you do?
• Lifestyle and work-life
balance: is what you are doing
sustainable?
• Sleep?
• Rest?
• Relationships?
• Exercise?
• Substances?
• Nature?
Solutions: Work
environment
• Psychological safety
• Have look at Schwartz rounds:
https://www.theschwartzcenter.org/programs/schwartz-rounds/
Solutions:
Community and
meaning
• Transformational
leadership is needed to
create a sense of
community at work and
return meaning to work.
• Realizing the importance
of relationships and
mutual respect.
There is help
• Resources
• SADAG
• Healthcare Workers Care Network
• 24 hour Helpline
• 0800 21 21 21
• SMS 43001
• www.healthcareworkerscarenetwork.org.za
Thank you for your
attention
dr.stof@mweb.co.za
References
• Are you suffering from occupational-specific dysphoria? Grobler C. SAMA Insider. May 2019.
http://www.samainsider.org.za/index.php/SAMAInsider/article/view/91/65#page=9”
• Burnout and psychiatry: WHO said what? Grobler C, Morar T. South African Psychiatry. August 2019 (20), p.36-
43. https://www.yumpu.com/en/document/read/62821139/south-african-psychiatry-august-2019/36
• Prioritizing the Mental Health and Well-Being of Healthcare Workers: An Urgent Global Public Health Priority.
Søvold LE, Naslund JA, Kousoulis AA, Saxena S, Qoronfleh MW, Grobler C and Münter L (2021) Front. Public
Health 9:679397.
https://www.frontiersin.org/articles/10.3389/fpubh.2021.679397/full?&utm_source=Email_to_authors_&utm_
medium=Email&utm_content=T1_11.5e1_author&utm_campaign=Email_publication&field=&journalName=Fro
ntiers_in_Public_Health&id=679397
• COVID-19: Mental health and clinical equipoise in the face of moral injury. Grobler C. S Afr J Bioethics and Law.
July 2020, Vol. 13, No. 1. http://www.sajbl.org.za/index.php/sajbl/article/view/637
• Rossouw L, Seedat S, Emsley RA, Suliman S, Hagemeister DJ. SAFP. The prevalence of burnout and depression in
medical doctors working in the Cape Town Metropolitan Municipality community healthcare clinics and district
hospitals of the Provincial Government of the Western Cape: a cross-sectional study. 2013;55(6):567-73.
• Stodel J, Stewart-Smith AJS. SAMJ. The influence of burnout on skills retention of junior doctors at Red Cross
War Memorial Children's Hospital: A case study. 2011;101(2):115-8.
• Zeijlemaker C, Moosa SJ. SAMJ. The prevalence of burnout among registrars in the School of Clinical Medicine at
the University of the Witwatersrand, Johannesburg, South Africa. 2019;109(9):668-72.
• Peltzer K, Mashego TA, Mabeba MJS. Occupational stress and burnout among South African medical
practitioners. 2003;19(5):275-80.
• Naidoo T, Tomita A, Paruk SJPo. Burnout, anxiety and depression risk in medical doctors working in KwaZulu-
Natal Province, South Africa: Evidence from a multi- site study of resource-constrained government hospitals in
a generalised HIV epidemic setting. 2020;15(10)

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Burnout in SA doctors

  • 1. Burnout in doctors: Is it me or is it ‘them’? Prof Stoffel Grobler Gqeberha
  • 2. Addressing burnout Houtrow AJ. J Pediatr. 2020;224:18-19 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7194062/
  • 3. Amy Houtrow The implication is that healthcare providers who experience burnout are not mindful enough or not resilient enough. It may seem insulting to many healthcare providers to be told that their distress is their weakness and that their symptoms can be adequately addressed with meditation or mindfulness. “Healthcare providers are in a double bind that no amount of ‘baby goat yoga’ will fix”.
  • 4. Burnout • Occupational phenomenon rather than illness • Occurs in the context of work. Anti-Burnout: How to create a psychologically safe and high- performance organization Michael Drayton (2021)
  • 5. Burnout amongst doctors in South Africa Before covid rates of burnout in South African studies varied between 59% to 100% - depending on the setting. A matter of ‘when’ not ‘if’?
  • 7. “You + Your Job = ….?” • Why did you choose THIS job? • To serve? • To save? • To lead? • To help?
  • 8. The Medical Profession • Context of burnout is work (occupational phenomenon) • Work type • E.g. the helping profession • Work culture • E.g bullying and lack of support.
  • 9. Factors: Work OVERLOAD CONTROL RECOGNITION COMMUNITY FAIRNESS VALUES
  • 10. Factors: Personality Type A Obsessive-compulsive personality traits Overly conscientious.
  • 11. Factors: Value clash Value clash between what is said (vison/mission) vs what is done (toxic work culture) Creating cognitive dissonance Moral conflict and distress Moral injury.
  • 12. Symptoms Defined as a “prolonged response to chronic job stress”, it is “a point at which important, meaningful and challenging work becomes unpleasant, unfulfilling, and meaningless”. Christina Maslach
  • 13. Symptoms ENERGY TURNS TO EXHAUSTION ENGAGEMENT TURNS INTO CYNICISM AND DISENGAGEMENT EFFICACY TURNS INTO INEFFECTIVENESS AND SELF-DOUBT WHO: “A STATE OF VITAL EXHAUSTION”.
  • 14. Solutions: Personal • Increase energy • Physical • Emotional • Spiritual
  • 15. What can YOU do? • How do you “feel” about it? • Means – are you self-aware? • How do you feel about your work? • Now that you “feel” – what would you like to do about your “feelings”?
  • 16. What can you DO? • Workplace culture • How do you perceive your work environment and work culture? • How do you want to want to be treated? • Humanely? With dignity and respect? And kindness? • What are the values you would like to see being lived at work? • If you are a leader: • How do you want to be remembered as a leader?
  • 17. What CAN you do? • Lifestyle and work-life balance: is what you are doing sustainable? • Sleep? • Rest? • Relationships? • Exercise? • Substances? • Nature?
  • 18. Solutions: Work environment • Psychological safety • Have look at Schwartz rounds: https://www.theschwartzcenter.org/programs/schwartz-rounds/
  • 19. Solutions: Community and meaning • Transformational leadership is needed to create a sense of community at work and return meaning to work. • Realizing the importance of relationships and mutual respect.
  • 20. There is help • Resources • SADAG • Healthcare Workers Care Network • 24 hour Helpline • 0800 21 21 21 • SMS 43001 • www.healthcareworkerscarenetwork.org.za
  • 21. Thank you for your attention dr.stof@mweb.co.za
  • 22. References • Are you suffering from occupational-specific dysphoria? Grobler C. SAMA Insider. May 2019. http://www.samainsider.org.za/index.php/SAMAInsider/article/view/91/65#page=9” • Burnout and psychiatry: WHO said what? Grobler C, Morar T. South African Psychiatry. August 2019 (20), p.36- 43. https://www.yumpu.com/en/document/read/62821139/south-african-psychiatry-august-2019/36 • Prioritizing the Mental Health and Well-Being of Healthcare Workers: An Urgent Global Public Health Priority. Søvold LE, Naslund JA, Kousoulis AA, Saxena S, Qoronfleh MW, Grobler C and Münter L (2021) Front. Public Health 9:679397. https://www.frontiersin.org/articles/10.3389/fpubh.2021.679397/full?&utm_source=Email_to_authors_&utm_ medium=Email&utm_content=T1_11.5e1_author&utm_campaign=Email_publication&field=&journalName=Fro ntiers_in_Public_Health&id=679397 • COVID-19: Mental health and clinical equipoise in the face of moral injury. Grobler C. S Afr J Bioethics and Law. July 2020, Vol. 13, No. 1. http://www.sajbl.org.za/index.php/sajbl/article/view/637 • Rossouw L, Seedat S, Emsley RA, Suliman S, Hagemeister DJ. SAFP. The prevalence of burnout and depression in medical doctors working in the Cape Town Metropolitan Municipality community healthcare clinics and district hospitals of the Provincial Government of the Western Cape: a cross-sectional study. 2013;55(6):567-73. • Stodel J, Stewart-Smith AJS. SAMJ. The influence of burnout on skills retention of junior doctors at Red Cross War Memorial Children's Hospital: A case study. 2011;101(2):115-8. • Zeijlemaker C, Moosa SJ. SAMJ. The prevalence of burnout among registrars in the School of Clinical Medicine at the University of the Witwatersrand, Johannesburg, South Africa. 2019;109(9):668-72. • Peltzer K, Mashego TA, Mabeba MJS. Occupational stress and burnout among South African medical practitioners. 2003;19(5):275-80. • Naidoo T, Tomita A, Paruk SJPo. Burnout, anxiety and depression risk in medical doctors working in KwaZulu- Natal Province, South Africa: Evidence from a multi- site study of resource-constrained government hospitals in a generalised HIV epidemic setting. 2020;15(10)