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Business Parenting – Make IT Easy NOW!
Moving from parenting to partnership to accelerate technology delivery
Columbus Brown, MBA
cbus@cb1492.com
@cb1492 #makeiteasynow #pmbawtor18
Join the Movement & Get This Presentation
www.makeiteasynow.com
Invest In YOUR Future with Performance Coaching
www.wazacoach.com
About Me
WAZA | Noun | [wah.zah]
1. Good form, technique
2. Consider, think, imagine
WHAT ARE WAZA?
Thinking Techniques which solve issues keeping business leaders up at night
Meet Ovis
 Trading places for understanding…. IT vs Business
 5 Ways IT Acts like parents
 4 Paths for better partnership
WAZA FOR TODAY! Make IT Easy NOW
I CAN
EXPLAIN
IT
TO YOU
BUT I CAN’T
UNDERSTAND
IT
FOR YOU
Trading Places for Understanding
When did IT become a dirty word?
1. Control
2. Results
3. Tactics (Reactive)
4. Expense vs Investment
5. Quickness or Quality
6. Custom or Standard
7. Innovation or Bureaucracy
8. Greatness or Goodness
When did IT become a dirty word?
.
Why more technology is not the answer
Information Technology is viewed as the primary
solution to a business capability improvement
Failure Point for IT
What you need to understand about IT
Increasing
Demands
Business
Credibility
Duplicated
Efforts
•Best use of IT resources
•Want faster time to market for business
solutions
•Decreased confidence in IT
•Decreased employee satisfaction
• Slow execution of business transformations
• Cross functional prioritization of initiatives
What you need to understand about the Business
Business leaders are often not aware or engaged in
the role of defining desired cross functional business
outcomes vs technical solutions in the context of the
organizations culture and political dynamics.
Failure Points for the Business
5 Ways IT Acts Like Bad Parents
The Helicopter – Hovering Doesn’t Help
The Over Protector - Protect them from themselves
The Disciplinarian - Why, because I said so
The Over Giver - The I built it and they didn’t come
The Absentee – Providing without relationship
4 Paths For Partnership
1.) Change your approach for better outcomes
2.) Bridge gaps in the home and technology village
2.)Bridge gaps in the home and technology village
3.) Design for mindfulness in an age of distraction
Mindfulness is the psychological process of bringing one's
attention to experiences occurring in the present moment
4.)Team skills that move from Parenting to
Partnership
1. Trust – solid and honest relationship
2. Mutual Respect – open to dialogue and exchange
3. Solidarity – response to real needs
4. Accountability – responsible for actions
 Cost-Saves money for the organization by being
proactive with organizational risks to change
 Speed-Increases the velocity of users adopting a new
solution, achieving business outcomes
 Consensus-Getting people on board and aligned
Partnership - Benefits
MAKE
IT
EASY
NOW
Moving from Parenting
to Partnership in
Business Relationships
Columbus Brown, MBA
Part I – Trading Places for Understanding
Part II - 5 Ways IT Acts Like Bad Parents
Part III – 5 Paths for Partnership
www.makeiteasynow.com
©2015-2018, WAZA Consulting, LLC www.makeiteasynow.com
Let’s talk about your next event ->Columbus Brown, MBA
cbus@cb1492.com
@cb1492 #makeiteasynow #pmbawtor18
Join the Movement & Get This Presentation
www.makeiteasynow.com
Invest In YOUR Future with Performance Coaching
www.wazacoach.com
THANK YOU!
Business Parenting – Make IT Easy Now
12 Steps to creating a better Partnership
1. Level setting – What Business are you in?
2. Identify work – What assets can we leverage?
3. Identify your clients – Who are we working for?
4. Determine how you will provide value
5. Create vision and strategy
6. Identify roadblocks
7. Create your products and services
8. Determine capabilities
9. Determine resources
10.Create an operating model
11.Create an 18-36 month roadmap
12.90 day action plan
THINKEma
PAINS GAINS
THINK
SAY and DO
SEEHEAR
Customer Empathy Map
Customer

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Moving from Parenting to Partnership to Accelerate Tech Delivery

  • 1. Business Parenting – Make IT Easy NOW! Moving from parenting to partnership to accelerate technology delivery Columbus Brown, MBA cbus@cb1492.com @cb1492 #makeiteasynow #pmbawtor18 Join the Movement & Get This Presentation www.makeiteasynow.com Invest In YOUR Future with Performance Coaching www.wazacoach.com
  • 3. WAZA | Noun | [wah.zah] 1. Good form, technique 2. Consider, think, imagine WHAT ARE WAZA? Thinking Techniques which solve issues keeping business leaders up at night Meet Ovis
  • 4.  Trading places for understanding…. IT vs Business  5 Ways IT Acts like parents  4 Paths for better partnership WAZA FOR TODAY! Make IT Easy NOW
  • 5. I CAN EXPLAIN IT TO YOU BUT I CAN’T UNDERSTAND IT FOR YOU
  • 6. Trading Places for Understanding
  • 7. When did IT become a dirty word? 1. Control 2. Results 3. Tactics (Reactive) 4. Expense vs Investment 5. Quickness or Quality 6. Custom or Standard 7. Innovation or Bureaucracy 8. Greatness or Goodness
  • 8. When did IT become a dirty word?
  • 9. . Why more technology is not the answer
  • 10. Information Technology is viewed as the primary solution to a business capability improvement Failure Point for IT
  • 11. What you need to understand about IT Increasing Demands Business Credibility Duplicated Efforts •Best use of IT resources •Want faster time to market for business solutions •Decreased confidence in IT •Decreased employee satisfaction • Slow execution of business transformations • Cross functional prioritization of initiatives
  • 12. What you need to understand about the Business
  • 13. Business leaders are often not aware or engaged in the role of defining desired cross functional business outcomes vs technical solutions in the context of the organizations culture and political dynamics. Failure Points for the Business
  • 14. 5 Ways IT Acts Like Bad Parents
  • 15. The Helicopter – Hovering Doesn’t Help
  • 16. The Over Protector - Protect them from themselves
  • 17. The Disciplinarian - Why, because I said so
  • 18. The Over Giver - The I built it and they didn’t come
  • 19. The Absentee – Providing without relationship
  • 20. 4 Paths For Partnership
  • 21. 1.) Change your approach for better outcomes
  • 22. 2.) Bridge gaps in the home and technology village
  • 23. 2.)Bridge gaps in the home and technology village
  • 24. 3.) Design for mindfulness in an age of distraction Mindfulness is the psychological process of bringing one's attention to experiences occurring in the present moment
  • 25. 4.)Team skills that move from Parenting to Partnership 1. Trust – solid and honest relationship 2. Mutual Respect – open to dialogue and exchange 3. Solidarity – response to real needs 4. Accountability – responsible for actions
  • 26.  Cost-Saves money for the organization by being proactive with organizational risks to change  Speed-Increases the velocity of users adopting a new solution, achieving business outcomes  Consensus-Getting people on board and aligned Partnership - Benefits
  • 27. MAKE IT EASY NOW Moving from Parenting to Partnership in Business Relationships Columbus Brown, MBA Part I – Trading Places for Understanding Part II - 5 Ways IT Acts Like Bad Parents Part III – 5 Paths for Partnership www.makeiteasynow.com ©2015-2018, WAZA Consulting, LLC www.makeiteasynow.com
  • 28. Let’s talk about your next event ->Columbus Brown, MBA cbus@cb1492.com @cb1492 #makeiteasynow #pmbawtor18 Join the Movement & Get This Presentation www.makeiteasynow.com Invest In YOUR Future with Performance Coaching www.wazacoach.com THANK YOU! Business Parenting – Make IT Easy Now
  • 29. 12 Steps to creating a better Partnership 1. Level setting – What Business are you in? 2. Identify work – What assets can we leverage? 3. Identify your clients – Who are we working for? 4. Determine how you will provide value 5. Create vision and strategy 6. Identify roadblocks 7. Create your products and services 8. Determine capabilities 9. Determine resources 10.Create an operating model 11.Create an 18-36 month roadmap 12.90 day action plan
  • 30. THINKEma PAINS GAINS THINK SAY and DO SEEHEAR Customer Empathy Map Customer