1. References available upon request
Colleen E. Malone
1240 67th Street CollEMalone@gmail.com
Downers Grove, IL 60516 (630) 862-0173
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Work Experience
 The Chicago School of Professional Psychology (TCSPP) – Admissions Coordinator – Chicago, IL Fall 2014 –Current
 Support Admissions leadership teamwith planningand managingofficefacilities,and developingand
communicatingobjectives
 Responsiblefor executing all on- campus events for prospectivestudents; includingprocurementand logistics
 Plan and coordinateon-siteand virtual interviews for admissionsprogram
 Organizeand manage monthly Graduate student job fairs;directingtravel and stay,while meeting budget
 Partner with Marketing to develop and maintain Admissions programmaterial inventory
 Exhibitdynamic use of creativity and knowledge to market the college in accordancewith recruitment plans
 Manage social media presencefor Chicago campus programs engagi ngwith prospectivestudents, current students
and alumni
 Recruit, train and promote the Student Ambassador programto current students to participatein the Admissions
process for prospective candidates
 Recruit and assistin hiringand trainingFederal Work Study students
 TCSPP – Admissions Counselor – Chicago, IL Spring2013 – Fall 2014
 Provided in-depth counseling to qualify prospectivestudents to match the best program to their educational goals
 Achieved performance goals for six plus terms per year by maintainingtargeted conversion metrics (98%
reviewable students’ files to accepted offers) at each stage of the admission process
 Participated in the Women’s Leadership Initiativein which we organized and hosted guest lecturers,panel
discussions, peer-led mentoring groups, coachingsessions and community volunteer projects
 Actively involved in and developing presentations for the Professional Development Program; a career
development and traininginitiative driven by interests of fellow employees
 Realized improvements to new hiretrainingand on-boardingby workingdirectly with HR and trainingteams
 MIR & Associates – Territory and Account Manager – Burr Ridge, IL Spring 2012 – Spring 2013
 Firstassociateto complete a saleof a mobility package,and to initiatea relationship with the new ResellingClient
 Participated in new campaign initiative,developed and tested successful “Pitch”strategies
 Drove effort to redesign new hiretrainingand on-boardingactivity schedule,includingperformanceevaluations
 American InterContinental University – Community Relations Manager – Lombard, IL Fall 2010 – Spring 2012
 Implemented an institutional effectiveness inquiry trackingsystemto Success Centers to demonstrate trends
 Assisted in fillingtheCRM position and created a trainingmodule for both Success Centers’ new hires
 Researched local events to create inquiry generating and brandingopportunities within community
 Builtrelationship between Joseph A. Bank and the Career Services Dept. resultingin students’ eligibility for their
higher education discountprogram
 Target – Executive Team Leader – Softlines – Hodgkins, IL Fall 2008 – Fall 2010
 Consistently managed a team of 15 plus employees daily while schedulingrotatingshifts
 Mentored and promoted three Team Leaders; conducted evaluations and administered disciplinary actions
 Recommended by the District Team Leader as a Softlines resource for area Target stores
 Participated in successful corporate‘Store Assurance’visits which required cross- teamcollaboration
Education
 The Chicago School of Professional Psychology: Master of Arts (MA) In Organizational Leadership Fall 2016
 The University of Iowa: Bachelor of Science (BS) in Psychology; Minor in Aging Studies Spring 2008
Personal Activity and Leadership Involvement
 Participantand volunteer for Yearly Service Month at TCSPP Fall 2014 – Current
 Ongoing volunteer and participant in Youth Guidance (BAM and WOW) events Summer 2013 – Current