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1 of 35
a
Make no mistake
– the global B2B
commerce market is
massive.
As clarified in Statista’s 2017 B2B commerce
report, ‘the global ecommerce market is
worth US$7.7 trillion and B2B business is
now dwarfing that of the B2C business.’
a
So, as 2018 starts to
draw towards its
conclusion, what can we
expect from B2B
commerce in 2019?
What trends and themes
are likely to remain and
develop over the next 12
months?
Continued
Growth.
A number of factors go
into the decision to
purchase from a B2B
company.
But there’s been a
notable shift towards
digital being the space
in which these
decisions are now
made.
In the US alone, the
B2B market is set to
top US$1.8 trillion by
2021 according to a
report from Forrester.
This is obviously big, big business,
and reflects the shift in priority
when it comes to digital commerce
among B2B decision-makers.
A survey from Regalix
found that 77% of B2B
marketers consider
digital marketing as a
high priority.
This shows where the
thoughts of those
making the marketing
decisions within the
B2B industry are
heading.
This all means that
B2B business in 2019
is going to be an
increasingly digital
arena.
Different Decision
Makers.
a
According to research
from Google, those
people at companies
that are conducting
research around which
B2B business to shop
with are increasingly
falling into the millennial
age bracket.
These researchers are the ones
presenting the important info to
the c-suite decision makers.
a
So as a B2B business in
2019, the more you do
to attract and embed
yourself in the thinking
of those conducting the
research, the greater the
chance of success.
Mobile Shopping.
According to Google,
more than half of
search queries
globally are now
coming from mobile
devices.
Therefore having an
omnichannel presence
should be a priority for
all companies in both
the B2B and B2C
space.
According to a recent Google mobile benchmark
report, there’s a 113% increase in the probability
of a visitor bouncing from a site if it takes more
than 7 seconds to load.
Therefore it’s in the
interest of B2B
organisations to offer
a seamless mobile
experience.
This combination of
millennial-aged
researchers and
mobile is a game-
changing one.
So in 2019, more
investment in this side
of things from B2B
companies seems
natural.
B2B Blogging.
a
Blogs offer the chance
to share information,
garner discussion, and
raise the chances of
appearing in search
results.
aThis online medium is
becoming a growing
area for B2B
businesses.
a
Hubspot has released research indicating that
companies with blogs generate 55% more
website visits than companies without blogs.
However, according to InsideView, only 33% of
B2B businesses are blogging at present.
a
Any advantage that can
be gained over a
competitor should be
explored, so as more
B2B organisations
become aware of the
benefits of blogging, it
seems likely this will be
an increasing area of
focus for B2B brands
moving forwards.
Integration.
Integrating enterprise
resource planning
systems with the
company website is an
important way to
enhance the customer
experience for B2B
businesses in the
digital realm.
This prevents headaches when it comes to
providing accurate information to companies
buying from your site, thus enhancing the
purchasing experience and avoiding difficulties
fulfilling orders.
In a competitive arena,
B2B businesses
should look to
integrate their site with
the ERP to deliver
accurate, reliable
information to those
that need it most – the
customer.
Getting B2B Commerce
Right.
a
A B2B business is a
developing entity in the
digital world, so having
a highly effective
platform in place can be
a very positive move.
Growing Importance of Digital in the Global B2B Commerce Market

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Growing Importance of Digital in the Global B2B Commerce Market

  • 1.
  • 2. a Make no mistake – the global B2B commerce market is massive.
  • 3. As clarified in Statista’s 2017 B2B commerce report, ‘the global ecommerce market is worth US$7.7 trillion and B2B business is now dwarfing that of the B2C business.’
  • 4. a So, as 2018 starts to draw towards its conclusion, what can we expect from B2B commerce in 2019? What trends and themes are likely to remain and develop over the next 12 months?
  • 6. A number of factors go into the decision to purchase from a B2B company.
  • 7. But there’s been a notable shift towards digital being the space in which these decisions are now made.
  • 8. In the US alone, the B2B market is set to top US$1.8 trillion by 2021 according to a report from Forrester.
  • 9. This is obviously big, big business, and reflects the shift in priority when it comes to digital commerce among B2B decision-makers.
  • 10. A survey from Regalix found that 77% of B2B marketers consider digital marketing as a high priority.
  • 11. This shows where the thoughts of those making the marketing decisions within the B2B industry are heading.
  • 12. This all means that B2B business in 2019 is going to be an increasingly digital arena.
  • 14. a According to research from Google, those people at companies that are conducting research around which B2B business to shop with are increasingly falling into the millennial age bracket.
  • 15. These researchers are the ones presenting the important info to the c-suite decision makers.
  • 16. a So as a B2B business in 2019, the more you do to attract and embed yourself in the thinking of those conducting the research, the greater the chance of success.
  • 18. According to Google, more than half of search queries globally are now coming from mobile devices.
  • 19. Therefore having an omnichannel presence should be a priority for all companies in both the B2B and B2C space.
  • 20. According to a recent Google mobile benchmark report, there’s a 113% increase in the probability of a visitor bouncing from a site if it takes more than 7 seconds to load.
  • 21. Therefore it’s in the interest of B2B organisations to offer a seamless mobile experience.
  • 22. This combination of millennial-aged researchers and mobile is a game- changing one.
  • 23. So in 2019, more investment in this side of things from B2B companies seems natural.
  • 25. a Blogs offer the chance to share information, garner discussion, and raise the chances of appearing in search results.
  • 26. aThis online medium is becoming a growing area for B2B businesses.
  • 27. a Hubspot has released research indicating that companies with blogs generate 55% more website visits than companies without blogs. However, according to InsideView, only 33% of B2B businesses are blogging at present.
  • 28. a Any advantage that can be gained over a competitor should be explored, so as more B2B organisations become aware of the benefits of blogging, it seems likely this will be an increasing area of focus for B2B brands moving forwards.
  • 30. Integrating enterprise resource planning systems with the company website is an important way to enhance the customer experience for B2B businesses in the digital realm.
  • 31. This prevents headaches when it comes to providing accurate information to companies buying from your site, thus enhancing the purchasing experience and avoiding difficulties fulfilling orders.
  • 32. In a competitive arena, B2B businesses should look to integrate their site with the ERP to deliver accurate, reliable information to those that need it most – the customer.
  • 34. a A B2B business is a developing entity in the digital world, so having a highly effective platform in place can be a very positive move.