ICF

1. A community of coaches at your disposal
www.coachfedera+on.lu

2. Coaching in the world
Source : Customer awereness study 2017 *

3. Observed impacts of professional coaching
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)

4. Leaders & Managers using coaching skills
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)

5. The importance of the usage of ICF core competencies
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)

6. «There is a significant emphasis on the value of coaching, but more
training and support is needed so that managers/leaders can
effec+vely use coaching techniques.
Coachees also need to accept accountability for their own performance
and development”
Survey Respondent

7. “What we want to do is create a culture of coaching so that our
managers could develop skills in their teams, and also empower our
employees so that they can make their own decisions and take ac+on
on things that they felt they needed to, so that we could have a
bigger organiza+on focused on achieving goals.
It sounds like you’re releasing capabili+es, like you’re handing over
stuff to the employees to make decisions, but there is nothing more
empowering to an individual than to realize that they made that
decision.”
Ricardo Niles, Director HR Global Sourcing Footwear—Adidas Group

8. Situations where coaching skills are the most
used
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)

9. Building a coaching culture on all levels
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)
Strong coaching cultures are highlighted when
organiza8ons offer coaching to all employees,
communicate coaching’s value and purpose, and
maintain accountability for the process.

10. Building a coaching culture on all levels
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)
Senior leaders, managers, employees and coach
prac99oners all play an important role in developing
strong coaching cultures.
Senior leaders need to role model coaching behaviors
and allocate budget and resources.
Managers need to par8cipate in ongoing coaching
competency training and dedicate 9me to coaching
their team members.

11. Building a coaching culture on all levels
(Source : Building a coaching culture with Leaders and Managers ICF / HCI study 2017)
Employees need to adopt a growth mindset and own
individual coaching outcomes.
Internal and external professional coach prac88oners
deliver coaching and, at 8mes, training around
coaching skills.

12. Sources
• Building a coaching culture with managers and
leaders (ICF in partnership with HCI (Human Capital
Institute) 2017
Respondents: almost 900 human resources (HR), learning and development (L&D), and
talent management (TM) professionals, leaders and managers,
The key research findings include the benefits of a coaching culture :
– Increased employee engagement
– Increased produc8vity
– Revenue above the industry peer group
– Leaders and Managers using coaching skills
Access to the whole study
– Building a coaching culture with Building a coaching culture with Leaders
and Managers

13. How and where to find ICF ?
ICF GLOBAL
coachfedera8on.org
ICF LUXEMBOURG
Coachfedera8on.lu
info@coachfedera8on.lu