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SEAN SMITH CHIEF EXECUTIVE, ANZ
PR AND COMMS IS A
DYING INDUSTRY...
OR IS IT?
Flickr image by James
PR and Comms is a dying industry...Or is it?
Flickr image by Jan Hoffmann
“Beware the robots”
Stephen Hawking
PR and Comms is a dying industry...Or is it?
Google Rank Brain and Google Deep Mind
PR and Comms is a dying industry...Or is it?
PR and Comms is a dying industry...Or is it?
1980s-1995
Print
Radio
TV
Industry Dynamics
Clients are dealing with Peak Content
PR and Comms is a dying industry...Or is it?
1995-2010
Print
Radio
TV
Publisher owned news
websites
Private blogs
24 hour cable news
	 channels
1980s-1995
Print
Radio
TV
Industry Dynamics
Clients are dealing with Peak Content
PR and Comms is a dying industry...Or is it?
2016
Print
Radio
TV
24 hour cable news
channels
New Zealand owned news
websites:
Foreign owned news
websites:
Blogs
Content aggregation:
1995-2010
Print
Radio
TV
Publisher owned news
websites
Private blogs
24 hour cable news
	 channels
1980s-1995
Print
Radio
TV
Industry Dynamics
Clients are dealing with Peak Content
PR and Comms is a dying industry...Or is it?
37%
Where are we right now?
of content that appears
in the newspaper does
not appear online at all.
READERSHIP
TWITTER FOLLOWERS
FACEBOOK LIKES
NZ Herald
Dominion Post
NZ Herald
Stuff.co.nz
One News
NZ Herald
Stuff.co.nz
One News
549,000
256,000
212,000
127,000
124,000
477,000
347,000
333,000
Source: SocialBakers.com 02/05/16
24%
38% of all press
coverage was favourable
compared to 24% on
radio and television
38%
For every negative
message about
your brand in press
coverage, there
are five positive
messages
PR and Comms is a dying industry...Or is it?
On average more than
2.5M users on Facebook
every month
More than 2M users on
Facebook every day
More than 1.6M users
accessing Facebook on
mobile device
2.5
MILLION
2
MILLION
1.6
MILLION
Where are we right now?
PR and Comms is a dying industry...Or is it?
MEDIA USE OVER
BREAKFAST
DO YOU USE
SOCIAL MEDIA AS A
SOURCE OF NEWS
INFORMATION FOR
YOUR BUSINESS?
RADIO INTERNET NEWSPAPER TV
NO
YES
Source: Roy Morgan Single Source (New Zealand), July 2010 – June 2015 average annual sample n = 10,684 New
Zealanders 14+. Respondents may report using more than one media type.
Where are we right now?
PR and Comms is a dying industry...Or is it?
PRINT is still important
0
2
4
6
8
10
IN WHICH MEDIA DO YOU THINK YOU GET
MORE POSITIVE STORIES ABOUT YOUR
BUSINESS?
TV RADIO PRINT ONLINE SOCIAL
PR and Comms is a dying industry...Or is it?
0
2
4
6
8
10
0
2
4
6
8
10
IN WHICH MEDIA DO YOU THINK YOU GET
MORE POSITIVE STORIES ABOUT YOUR
BUSINESS?
IN YOUR OPINION, RANK HOW IMPORTANT (1
BEING THE MOST IMPORTANT AND 5 BEING THE
LEAST IMPORTANT) YOU THINK EACH OF THE
FOLLOWING MEDIA WILL BE TO YOUR COMPANY/
ORGANISATION IN 12 MONTHS TIME
TV TVRADIO RADIOPRINT PRINTONLINE ONLINESOCIAL SOCIAL
PRINT is still important
PR and Comms is a dying industry...Or is it?
Convergence...a changing media landscape
PR and Comms is a dying industry...Or is it?
Increase in copyright take down requests
310,975
4,721,333
5,936,066
8,307,590
21,064,700
March 2013 March 2014 March 2015 March 2016
PR and Comms is a dying industry...Or is it?
47% 64%
of all online time is
spent on social media*
of Twitter users follow
a professional news
account
Average article shared
on social reaches half of
the total social
audience within 6.5hrs
on Twitter & 9hrs on
Facebook
Social media and community engagement
PR and Comms is a dying industry...Or is it?
How do journo’s compare: Europe vs NZ
33%
60%
50%
60%
50%
83%
of journalists said social
media posts are not
a reliable source of
information
of journalists in NZ don’t
think social media posts
are a reliable source of
information
consider the consumer to
be more reliable than a
statement from a company
of NZ journalists
DISAGREED and do not
think the consumer is more
reliable than a company
said they publish first and
fact check later
More than 83% in NZ said
would not publish first
and fact check later
PR and Comms is a dying industry...Or is it?
Grey research stats
Family
25%
22%
17%
15%
11%
4%
3% 3%
UGC on
Websites
Friends Digital
Ad
Social
Media
Peer
Reviews
Media
Coverage
Independent
Reviewers
WHAT IS THE TOP DIGITAL INFLUENCE ON
WHAT PRODUCTS OR BRANDS YOU BUY
PR and Comms is a dying industry...Or is it?
Think brand are too self indulgent on social
28%
72% 40%
60%
35%
65%
24%
76%
26%
74%
16%
84%
DO YOU AGREE
OR DISAGREE
WITH THE
FOLLOWING
STATEMENT?
BRANDS ON
SOCIAL MEDIA
ARE SELF-
INDULGENT
TOTAL UNDER 30 30-39 40-49 50-59 60+
PR and Comms is a dying industry...Or is it?
Print vs mobile vs tablet
78% OF THE LARGEST 50 DIGITAL
NEWS WEBSITES HAVE MORE
TRAFFIC TO THEIR SITES FROM
MOBILE DEVICES THAN FROM
DESKTOP COMPUTERS
GLOBALLY, THERE ARE 699
MILLION ACTIVE DAILY FACEBOOK
USERS. 469 MILLION OF THESE
ACCESS FACEBOOK FROM A
MOBILE DEVICE
67% OF ALL ACTIVE
DAILY USERS GLOBALLY
ARE MOBILE
GRAPH SHOWING SMARTPHONE
AND TABLET USAGE –
DELOITTE MOBILE CONSUMER
SURVEY 2015
PR and Comms is a dying industry...Or is it?
*NEWS SITES: We calculate News Sites using 100 of the top news websites ranked by Comscore, Alexa rankings, and other social media data sources, like Newswhip.
10%
20%
30%
40%
FACEBOOK
GOOGLE
SITES
YAHOO!TW
ITTER
BING
*NEW
S
SITES
DRUDGEREPORTNEW
SNOW
*RSS
READERS
REDDITPINTERESTZERGNET
AOL
M
SN
STUM
BLE
UPON
Top traffic referral source to news websites
May – July 2015
PR and Comms is a dying industry...Or is it?
PR and Comms is a dying industry...Or is it?
Twitter moments
PR and Comms is a dying industry...Or is it?
Twitter momentsCrowdsourcing and Google
PR and Comms is a dying industry...Or is it?
So where does the comms professional come in to the picture?
PR and Comms is a dying industry...Or is it?
“When we are no longer able
to change a situation- we are
challenged to change ourselves”
Viktor E. Frankl
PR and Comms is a dying industry...Or is it?
Driven by Intelligence

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PRINZ Conference 2016

  • 1. SEAN SMITH CHIEF EXECUTIVE, ANZ PR AND COMMS IS A DYING INDUSTRY... OR IS IT? Flickr image by James PR and Comms is a dying industry...Or is it?
  • 2. Flickr image by Jan Hoffmann “Beware the robots” Stephen Hawking PR and Comms is a dying industry...Or is it?
  • 3. Google Rank Brain and Google Deep Mind PR and Comms is a dying industry...Or is it?
  • 4. PR and Comms is a dying industry...Or is it?
  • 5. 1980s-1995 Print Radio TV Industry Dynamics Clients are dealing with Peak Content PR and Comms is a dying industry...Or is it?
  • 6. 1995-2010 Print Radio TV Publisher owned news websites Private blogs 24 hour cable news channels 1980s-1995 Print Radio TV Industry Dynamics Clients are dealing with Peak Content PR and Comms is a dying industry...Or is it?
  • 7. 2016 Print Radio TV 24 hour cable news channels New Zealand owned news websites: Foreign owned news websites: Blogs Content aggregation: 1995-2010 Print Radio TV Publisher owned news websites Private blogs 24 hour cable news channels 1980s-1995 Print Radio TV Industry Dynamics Clients are dealing with Peak Content PR and Comms is a dying industry...Or is it?
  • 8. 37% Where are we right now? of content that appears in the newspaper does not appear online at all. READERSHIP TWITTER FOLLOWERS FACEBOOK LIKES NZ Herald Dominion Post NZ Herald Stuff.co.nz One News NZ Herald Stuff.co.nz One News 549,000 256,000 212,000 127,000 124,000 477,000 347,000 333,000 Source: SocialBakers.com 02/05/16 24% 38% of all press coverage was favourable compared to 24% on radio and television 38% For every negative message about your brand in press coverage, there are five positive messages PR and Comms is a dying industry...Or is it?
  • 9. On average more than 2.5M users on Facebook every month More than 2M users on Facebook every day More than 1.6M users accessing Facebook on mobile device 2.5 MILLION 2 MILLION 1.6 MILLION Where are we right now? PR and Comms is a dying industry...Or is it?
  • 10. MEDIA USE OVER BREAKFAST DO YOU USE SOCIAL MEDIA AS A SOURCE OF NEWS INFORMATION FOR YOUR BUSINESS? RADIO INTERNET NEWSPAPER TV NO YES Source: Roy Morgan Single Source (New Zealand), July 2010 – June 2015 average annual sample n = 10,684 New Zealanders 14+. Respondents may report using more than one media type. Where are we right now? PR and Comms is a dying industry...Or is it?
  • 11. PRINT is still important 0 2 4 6 8 10 IN WHICH MEDIA DO YOU THINK YOU GET MORE POSITIVE STORIES ABOUT YOUR BUSINESS? TV RADIO PRINT ONLINE SOCIAL PR and Comms is a dying industry...Or is it?
  • 12. 0 2 4 6 8 10 0 2 4 6 8 10 IN WHICH MEDIA DO YOU THINK YOU GET MORE POSITIVE STORIES ABOUT YOUR BUSINESS? IN YOUR OPINION, RANK HOW IMPORTANT (1 BEING THE MOST IMPORTANT AND 5 BEING THE LEAST IMPORTANT) YOU THINK EACH OF THE FOLLOWING MEDIA WILL BE TO YOUR COMPANY/ ORGANISATION IN 12 MONTHS TIME TV TVRADIO RADIOPRINT PRINTONLINE ONLINESOCIAL SOCIAL PRINT is still important PR and Comms is a dying industry...Or is it?
  • 13. Convergence...a changing media landscape PR and Comms is a dying industry...Or is it?
  • 14. Increase in copyright take down requests 310,975 4,721,333 5,936,066 8,307,590 21,064,700 March 2013 March 2014 March 2015 March 2016 PR and Comms is a dying industry...Or is it?
  • 15. 47% 64% of all online time is spent on social media* of Twitter users follow a professional news account Average article shared on social reaches half of the total social audience within 6.5hrs on Twitter & 9hrs on Facebook Social media and community engagement PR and Comms is a dying industry...Or is it?
  • 16. How do journo’s compare: Europe vs NZ 33% 60% 50% 60% 50% 83% of journalists said social media posts are not a reliable source of information of journalists in NZ don’t think social media posts are a reliable source of information consider the consumer to be more reliable than a statement from a company of NZ journalists DISAGREED and do not think the consumer is more reliable than a company said they publish first and fact check later More than 83% in NZ said would not publish first and fact check later PR and Comms is a dying industry...Or is it?
  • 17. Grey research stats Family 25% 22% 17% 15% 11% 4% 3% 3% UGC on Websites Friends Digital Ad Social Media Peer Reviews Media Coverage Independent Reviewers WHAT IS THE TOP DIGITAL INFLUENCE ON WHAT PRODUCTS OR BRANDS YOU BUY PR and Comms is a dying industry...Or is it?
  • 18. Think brand are too self indulgent on social 28% 72% 40% 60% 35% 65% 24% 76% 26% 74% 16% 84% DO YOU AGREE OR DISAGREE WITH THE FOLLOWING STATEMENT? BRANDS ON SOCIAL MEDIA ARE SELF- INDULGENT TOTAL UNDER 30 30-39 40-49 50-59 60+ PR and Comms is a dying industry...Or is it?
  • 19. Print vs mobile vs tablet 78% OF THE LARGEST 50 DIGITAL NEWS WEBSITES HAVE MORE TRAFFIC TO THEIR SITES FROM MOBILE DEVICES THAN FROM DESKTOP COMPUTERS GLOBALLY, THERE ARE 699 MILLION ACTIVE DAILY FACEBOOK USERS. 469 MILLION OF THESE ACCESS FACEBOOK FROM A MOBILE DEVICE 67% OF ALL ACTIVE DAILY USERS GLOBALLY ARE MOBILE GRAPH SHOWING SMARTPHONE AND TABLET USAGE – DELOITTE MOBILE CONSUMER SURVEY 2015 PR and Comms is a dying industry...Or is it?
  • 20. *NEWS SITES: We calculate News Sites using 100 of the top news websites ranked by Comscore, Alexa rankings, and other social media data sources, like Newswhip. 10% 20% 30% 40% FACEBOOK GOOGLE SITES YAHOO!TW ITTER BING *NEW S SITES DRUDGEREPORTNEW SNOW *RSS READERS REDDITPINTERESTZERGNET AOL M SN STUM BLE UPON Top traffic referral source to news websites May – July 2015 PR and Comms is a dying industry...Or is it?
  • 21. PR and Comms is a dying industry...Or is it?
  • 22. Twitter moments PR and Comms is a dying industry...Or is it?
  • 23. Twitter momentsCrowdsourcing and Google PR and Comms is a dying industry...Or is it?
  • 24. So where does the comms professional come in to the picture? PR and Comms is a dying industry...Or is it?
  • 25. “When we are no longer able to change a situation- we are challenged to change ourselves” Viktor E. Frankl PR and Comms is a dying industry...Or is it?