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7 Reasons Why You Need a Testing Center of Excellence
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Introduction
Testing teams are constantly under pressure to reduce development time without compromising quality.
Traditional methods of quality assurance fail as they just cannot keep up with the challenges in constantly
delivering software that is time-bound, robust, and efficient. This has prompted more and more companies to
lean toward the idea of establishing a centralized testing service.
What is a Testing Center of Excellence?
A testing center of excellence (TCoE) is a framework where testing is maintained as a centralized service and
shared across the organization. It is a core unit that involves standardized testing processes, formal metrics,
required tools, and expert professionals. An amalgamation of tools, QA processes, and human resources, TCoE
empowers organizations to implement test automation the right way while enriching manual testing
productivity and outcomes. They can achieve a higher QA maturity level as TCoE offers the benefit of scalability
and robustness of QA function within an organization.
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Does your business need a Testing Center of Excellence (TCoE)?
The answer is ‘yes’ if any one of the following SEVEN CRITERIA applies to your organization:
Your QA is aligned to project goals rather than the organizational goals: In the absence of a centralized testing
framework, the testing teams report to individuals and hence do not share a common goal or direction. TCoE
consolidates all testing functions under a single umbrella so that they operate toward a common goal which is,
in turn, aligned towards the mission, vision, and goals of the organization. This serves to add more clarity and
visibility to QA in the eyes of the top management.
Finding testing resources with desired technical and domain skills is a challenge and hence, projects suffer
from high training costs: In a traditional QA set up, there is limited cross-project visibility due to which
resources are not utilized optimally. Under TCoE, testing resources are organized on the lines of technology and
Line of Business (LoB) as per their core skills which aid in proper deployment of resources across projects.
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Your QA process is not transparent: In other words, you are not sure how much ROI you get out of your QA process.
Without a TCoE, there is no efficient tracking of how much an organization has invested in testing and how much return has
it generated. TCoE introduces metric-based tracking that measures the success of the QA process in terms of test coverage,
test effort, defect slippage, test effectiveness, as well as the ROI on testing.
You desire to reduce your testing time without compromising on quality: With TCoE, you can achieve a mature QA with
standard tools and frameworks resulting in a more efficient test cycle. Organizations with TCoE in place show an average
reduction of up to 30% in the testing cycle which considerably reduces the time-to-market.
Read Full Blog at: https://www.cigniti.com/blog/testing-center-of-excellence-does-your-business-have-one-and-seven-
reasons-why-you-need-it/
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7 reasons why you need a testing center of excellence

  • 1. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2017 - 18, Cigniti Technologies 1 7 Reasons Why You Need a Testing Center of Excellence
  • 2. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2017 - 18, Cigniti Technologies 2 Introduction Testing teams are constantly under pressure to reduce development time without compromising quality. Traditional methods of quality assurance fail as they just cannot keep up with the challenges in constantly delivering software that is time-bound, robust, and efficient. This has prompted more and more companies to lean toward the idea of establishing a centralized testing service. What is a Testing Center of Excellence? A testing center of excellence (TCoE) is a framework where testing is maintained as a centralized service and shared across the organization. It is a core unit that involves standardized testing processes, formal metrics, required tools, and expert professionals. An amalgamation of tools, QA processes, and human resources, TCoE empowers organizations to implement test automation the right way while enriching manual testing productivity and outcomes. They can achieve a higher QA maturity level as TCoE offers the benefit of scalability and robustness of QA function within an organization.
  • 3. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2017 - 18, Cigniti Technologies 3 Does your business need a Testing Center of Excellence (TCoE)? The answer is ‘yes’ if any one of the following SEVEN CRITERIA applies to your organization: Your QA is aligned to project goals rather than the organizational goals: In the absence of a centralized testing framework, the testing teams report to individuals and hence do not share a common goal or direction. TCoE consolidates all testing functions under a single umbrella so that they operate toward a common goal which is, in turn, aligned towards the mission, vision, and goals of the organization. This serves to add more clarity and visibility to QA in the eyes of the top management. Finding testing resources with desired technical and domain skills is a challenge and hence, projects suffer from high training costs: In a traditional QA set up, there is limited cross-project visibility due to which resources are not utilized optimally. Under TCoE, testing resources are organized on the lines of technology and Line of Business (LoB) as per their core skills which aid in proper deployment of resources across projects.
  • 4. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2017 - 18, Cigniti Technologies 4 Your QA process is not transparent: In other words, you are not sure how much ROI you get out of your QA process. Without a TCoE, there is no efficient tracking of how much an organization has invested in testing and how much return has it generated. TCoE introduces metric-based tracking that measures the success of the QA process in terms of test coverage, test effort, defect slippage, test effectiveness, as well as the ROI on testing. You desire to reduce your testing time without compromising on quality: With TCoE, you can achieve a mature QA with standard tools and frameworks resulting in a more efficient test cycle. Organizations with TCoE in place show an average reduction of up to 30% in the testing cycle which considerably reduces the time-to-market. Read Full Blog at: https://www.cigniti.com/blog/testing-center-of-excellence-does-your-business-have-one-and-seven- reasons-why-you-need-it/
  • 5. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2017 - 18, Cigniti Technologies 5