1. Christy Hamm
Resume
CHRISTY HAMM
215 Shrum Ct.
Irving, TX, 75060, United States
214-596-9198
cheyennerosehamm@yahoo.com
PROFESSIONAL EXPERIENCE
Concentrix Corp
Technical Advisor
campain apple
June 23, 2015 to Feb. 19, 2016
Helped customers fix their apple devices: iPads, iPhones, iPods. I also helped with apple id
password issues, icloud issues, and some issues with iTunes.
Sitel Inc.
July 2014- December
2014
Customer Service Rep

2. The campaign was Toys R Us. I took orders, found orders, changed passwords for baby
registry, wish list, and reward cards. I also helped with peoples layaways.
Alpine Access
September 2013-May 2014
customer service rep.
The campaign was for AT&T. I helped order phones, activate phones, change plans, fix
customer bills, and at times advise customers on how to save the data.
TELETECH@HOME
UNITED STATES
Cancellation and Retention Agent
APRIL 2013-MAY 2013
• I cancelledmembersof WeightWatchersaccounts;Ialsotriedto talkthe membersoutof
cancellingtheiraccounts.All of thiswasdone athome on mycomputerwiththeirprogram.
TELETECH@HOME
UNITED STATES
Home Theater and Appliance Sales Agent
November 2012 - January 2013
• I took orders for BestBuy. I also setup installations and help answer customers questions
and complaints. All of this was done at home on my computer with their program.
AMAZON
IRVING, TX
UNITED STATES
Stocker
February 2006 - June 2006
• 972-456-3690 I received incoming shipments and reviewed contents against purchase
order for accuracy. Worked at a rapid pace to meet tight deadlines. Verified and recorded the
count and condition of cargo received. I also stocked the product for the pickers to pick. I also
helped the shipping area wrap and labeled product to be shipped.
STAFFORCE/QUILL
IRVING, TX
UNITED STATES

3. Picker
April 2005 - August 2005
• 972-353-2304/972-462-7762 I selected products for specific routes according to pick
sheets. Worked at a rapid pace to meet tight deadlines. I also helped out in shipping to get the
orders packed and taped to go to customers.
WESTSTAFF
CARROLTON, TX
UNITED STATES
Picker
February 2004 - April 2005
• 972-323-1522/972-695-1217 I worked at a rapid pace to meet tight deadlines. I also
conducted monthly, quarterly and yearly inventories of warehouse stock. I also unloaded, picked,
staged and loaded products for shipping; selected products for specific routes according to pick
sheets.
KROGER
IRVING, TX
UNITED STATES
Deli Associate
June 2003 - January 2004
• 972-790-5745 I handled products and equipment in accordance with safety and sanitation
guidelines. I fulfilled special order requests, including special occasion cakes and party platters. I
also safely used knives, scales, wrappers, compactors, garbage disposals, and pallet jack and
hand trucks. Safely operated manual and electric pallet jacks. Suggested additional items and
offered samples of weekly promotional items to increase store sales. Sliced, served and packaged
specialty meat
ANDERSONS
DENTON, TX
UNITED STATES
Picker

4. June 2001 - May 2002
• I put cds and cassettes in plastic containers, put labels on books, and verified that boxes
were correct. I also learned to use a pallet jack. Selected products for specific routes according to
pick sheets. Conducted monthly, quarterly and yearly inventories of warehouse stock. Followed
proper selection procedures as established by the company. Worked at a rapid pace to meet tight
deadlines.
EDUCATION
REFUGIO HIGH SCHOOLREFUGIOTXUNITED STATES
Diploma, June 1997
UNIVERSITY OF PHOENIXIRVINGTXUNITED STATES
Associates of Arts, September 2011
In
Health Administration with a Concentration in Medical Billing and Recording
Additional Skills
• I am hard-working, warehouse and customer service worker, looking to apply my
education and experience to a job in Healthcare. Areas of proficiency include Medisoft and
Microsoft office programs, Workbooth for TeleTech, RF scanner, and willing to learn new
things. I have my Associate Degree in Healthcare Administration with a Concentration in
Medical Billing and Recording. I am a hard worker and willing to learn new and interesting
things.
• HHM and Medisoft billing systems, HIPAA compliance, Medical billing software, Strong
work ethic, Telecommunications knowledge, Active listening skills, Order processing, Microsoft
Office proficiency, Computer-savvy, Microsoft Word, Excel, PowerPoint, Detail oriented,
Shipping and receiving, Multi-tasker, Safety-conscious, Customer-service focused, Familiar with
RF systems, Reliable and punctual, Cash handling, Reliable team worker, Neat, clean and
professional appearance