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Sales/Engineering Internship
Chris Daniels
*Names of Customers Removed due to NDAs
About Me
• RPI Class of 2018, Chemical Engineering
– Sheer Idiocy Improv Comedy Troupe
• RPI’s best and ONLY improv troupe
– Alpha Phi Omega Service Fraternity
• Executive Committee for Fall ’15
A View from Below:
Program Management
• PMs require deep
understanding of
how Mack functions
– As a first-time intern, this
presents issues due to lack of
familiarity and relationships
– Also it presents unique
advantages to both Mack and
me, as I am able learn about, as
well as support, a variety of
projects
“The Fox knows many
things, the Hedgehog
knows one big thing”
– Isaiah Berlin
Developing Programs
• A Software Controlled Intravenous Pump
Startup
– Tooling
• Controlling of files (VERY IMPORTANT)
– Quoting
• Receiving estimates from the Application Development
Center
• Using these estimates to creating a pricing file with
multiple scenarios for differing annual volumes and
tooling cavitations.
Developing Programs
(Continued)
• An innovative sterilization startup
– Differences between design and reality
• Redlining prints
– Consulting with manufacturing and creating prints which will
actually be able to be manufactured
• Underdeveloped 3D models
– Consulting with manufacturing to determine if we could quote
given a customer supplied 3D assembly model.
Launch/Recent
Production Programs
• Major multinational food safety company
– Mold Tracking and Sampling
– Sending samples to Customer
• Coordination of secondary operations
• Not losing samples
Launch/Recent
Programs (Continued)
• Leading Razor Manufacturer
– Pricing File
• Had to modify the functionality of pricing file to
account for differences in volumes between molded
parts and assemblies
– Packaging and shipping magazines
• Specific packing requirements, over 25 part numbers
created and controlled to accomplish customer
requirements.
Older/End
of Life Programs
• One of the world’s premier office furniture
companies (Transfer Program)
– Identify issues / “Engineering Archaeology”
oAssembly Issues
oTooling Issues
– Implement Plan to Solve them
oLong Term and Short term
Older/End
of Life Programs Continued
• A global provider of forklifts and material
handling solutions (One line discontinued, new line in
production)
– New product lines replace old parts
– Need to account for old materials
• Assessing where they can be used elsewhere
• Calculating the charge to the customer
A Mutually Beneficial
Relationship
• I benefited from this experience:
– Intimate knowledge of manufacturing
– Communication skills
– Management knowledge
• How Mack benefited:
– Support for Program Managers and Customer Service
• Engineering Change Orders
• Pricing Files / Pricing Lists
• Tracking
Questions?
Thank You!

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Chris Daniels Internship Presentation

  • 1. Sales/Engineering Internship Chris Daniels *Names of Customers Removed due to NDAs
  • 2. About Me • RPI Class of 2018, Chemical Engineering – Sheer Idiocy Improv Comedy Troupe • RPI’s best and ONLY improv troupe – Alpha Phi Omega Service Fraternity • Executive Committee for Fall ’15
  • 3. A View from Below: Program Management • PMs require deep understanding of how Mack functions – As a first-time intern, this presents issues due to lack of familiarity and relationships – Also it presents unique advantages to both Mack and me, as I am able learn about, as well as support, a variety of projects “The Fox knows many things, the Hedgehog knows one big thing” – Isaiah Berlin
  • 4. Developing Programs • A Software Controlled Intravenous Pump Startup – Tooling • Controlling of files (VERY IMPORTANT) – Quoting • Receiving estimates from the Application Development Center • Using these estimates to creating a pricing file with multiple scenarios for differing annual volumes and tooling cavitations.
  • 5. Developing Programs (Continued) • An innovative sterilization startup – Differences between design and reality • Redlining prints – Consulting with manufacturing and creating prints which will actually be able to be manufactured • Underdeveloped 3D models – Consulting with manufacturing to determine if we could quote given a customer supplied 3D assembly model.
  • 6. Launch/Recent Production Programs • Major multinational food safety company – Mold Tracking and Sampling – Sending samples to Customer • Coordination of secondary operations • Not losing samples
  • 7. Launch/Recent Programs (Continued) • Leading Razor Manufacturer – Pricing File • Had to modify the functionality of pricing file to account for differences in volumes between molded parts and assemblies – Packaging and shipping magazines • Specific packing requirements, over 25 part numbers created and controlled to accomplish customer requirements.
  • 8. Older/End of Life Programs • One of the world’s premier office furniture companies (Transfer Program) – Identify issues / “Engineering Archaeology” oAssembly Issues oTooling Issues – Implement Plan to Solve them oLong Term and Short term
  • 9. Older/End of Life Programs Continued • A global provider of forklifts and material handling solutions (One line discontinued, new line in production) – New product lines replace old parts – Need to account for old materials • Assessing where they can be used elsewhere • Calculating the charge to the customer
  • 10. A Mutually Beneficial Relationship • I benefited from this experience: – Intimate knowledge of manufacturing – Communication skills – Management knowledge • How Mack benefited: – Support for Program Managers and Customer Service • Engineering Change Orders • Pricing Files / Pricing Lists • Tracking