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Vital Wave Consulting
      Field Teams


Latin America
 Argentina
 Brazil
 Chile
 Costa Rica
 Dominican Republic
 Mexico
 Peru


Asia                                       Mainstreaming the Fringe :
 India
 China
 Cambodia
                             Adventure Tourism Trends & Perspectives
Eastern Europe
                                for Established and Emerging Markets
 Estonia
                                                                      November 2010
 Uzbekistan
 Ukraine

                                 Shannon Stowell
Africa                           Adventure Travel Trade Association
 Egypt
 South Africa                    Christina Heyniger
 Nigeria                         Vital Wave Consulting
 Kenya


Middle East
 United Arab Emirates


United States
 California (Headquarters)
ATTA

•  More than 750 members representing 70+ countries- tourism
   boards, tour providers, etc.

•  Education & Professional Development

•  Adventure Tourism Development- Norway, Brazil, Mexico, Quebec…..

•  AdventureTravelNews.com

•  Research Initiatives

•  Leadership activity worldwide: GSTC, WTM, ITB, Tourism for
   Tomorrow, National Geographic Geotourism Summit, Sustainable
   Communities Guild, PURE, ABETA, NCE, etc.

•  ATTA s online community, The HUB: more than 1300 professionals
   online- networking, best practices sharing, business getting done

•  ATTA Regional Meetings and Adventure Travel World Summit




                                                               © 2011 Vital Wave ConsultingTM
                                                               Proprietary and Confidential:
                                                               Do not copy or distribute.
Vital Wave Consulting
Solving the problems of business in emerging markets



 Social & Mobile Strategies & Implementation




                        Market Research & Strategic Planning


                              •  Mobile services strategy and implementation
                              •  Travel product development
                              •  Emerging market sizing and ROI
  Platform Implementation     •  Niche tourism strategies – adventure, eco,
                                 heritage tourism
                              •  Best practices & sustainability


                                                                   © 2011 Vital Wave ConsultingTM
                                                                   Proprietary and Confidential:
                                                                   Do not copy or distribute.
…Adventure Travel




                    © 2011 Vital Wave ConsultingTM
                    Proprietary and Confidential:
                    Do not copy or distribute.
Factors contributing to adventure tourism’s
growing popularity

 4. Changing values and a              1. Traveler demand for authentic
    prioritization of fulfillment, a      experiences
    meaningful life.




3. Travelers becoming more
   experienced and seeking new                2. Consumer demand for
   and unusual destinations                      ethical products and
                                                 green, sustainable
                                                 products



                                                    © 2011 Vital Wave ConsultingTM
                                                    Proprietary and Confidential:
                                                    Do not copy or distribute.
Spend Shifters - a sea change


    Brand Asset Valuator (BAV)
    1million consumers, 20 years, 50 countries, 70 brand metrics


    •  Exclusive                       DOWN 60%
    •  Sensuous                        DOWN 30%
    •  Daring                          DOWN 20%
    •  Friendly                        UP 148%
    •  Socially Responsible            UP 63%
    •  Kindness/Empathy                UP 391%


                                                           © 2011 Vital Wave ConsultingTM
                                                           Proprietary and Confidential:
                                                           Do not copy or distribute.
Governments are shifting


  Survey of over 100 tourism boards:

  In 2007, less than half recognized
  adventure tourism…
  Today- 85% do.




                                       © 2011 Vital Wave ConsultingTM
                                       Proprietary and Confidential:
                                       Do not copy or distribute.
Tourism Industry Growth: Mass Tourism and
Adventure




                                                                                                     ?
  Growth (receipts)




                                                            ear
                                                        er y
                                                    th p
                                             ge grow
                                         vera
                                     4% a                                      50% penetration
                                 sm;
                            ouri
                      Mass T

                         Adventure Tourism; 17% growth in 2009 and 2010
                                                                      26% penetration




                                           Time
             1950s                                                2000s 2010     2050

                                                                                © 2011 Vital Wave ConsultingTM
                                                                                Proprietary and Confidential:
                                                                                Do not copy or distribute.
Tour Operator Revenue in 2010 vs 2009


      Total Gross Revenue in 2010              Average Change in Gross
           compared to 2009                  Revenue in 2010 compared to
       66%
                                                         2009
70%
60%                                    40%
                                                                            33.78%
50%                                    35%
                                       30%
40%
                                       25%
30%                                               18.79%
                                       20%
20%            15%     14%             15%
10%                                    10%
                                 5%
                                        5%
0%
                                        0%
        Up     Down    Flat    I Don't
                                              Revenue is Down          Revenue is Up
                                Know



                                                                © 2011 Vital Wave ConsultingTM
                                                                Proprietary and Confidential:
                                                                Do not copy or distribute.
Tour Operators




                 © 2011 Vital Wave ConsultingTM
                 Proprietary and Confidential:
                 Do not copy or distribute.
Adventure Travelers




WOMEN,
MEN,
YOUNG,
OLDER…

                           © 2011 Vital Wave ConsultingTM
                      10   Proprietary and Confidential:
                           Do not copy or distribute.
Adventure Traveler Demographics and
Purchasing Behavior

      Adventure	
  Traveler	
  by	
  Age	
  Group                                       Adventure	
  Traveler	
  by	
  Age	
  Group
       Source:	
  Consumer	
  Survey	
  by	
  ATTA,	
  V ital	
  Wave	
                Source:	
  ATTA	
  Tour	
  Operator	
   Survey	
  2010
        Consulting	
  &	
  George	
  Washington	
   University

                                                                                 60%
70%
                                                                                 50%
60%
50%                                                                              40%
40%                                                                              30%
30%
                                                                                 20%
20%
10%                                                                              10%

 0%                                                                              0%
        <18               18-­‐41            42-­‐74             >74                        <20          21-­‐40      41-­‐70        >70




                Younger adventure travelers book less often with tour
                operators than their older counterparts



                                                                                                                      © 2011 Vital Wave ConsultingTM
                                                                            11                                        Proprietary and Confidential:
                                                                                                                      Do not copy or distribute.
Traveler Demands


   •  They say they don’t want luxury, but there
      better be hot water and a good meal.
   •  They say they welcome risk and excitement…
      and they emphasize safety
   •  They don’t want to be labeled as exclusive…
      but they do want small groups and special
      one-of-a-kind experiences
   •  They say they want authenticity… and they
      want it guaranteed

                                            © 2011 Vital Wave ConsultingTM
                                            Proprietary and Confidential:
                                            Do not copy or distribute.
Emerging Markets Tourism Forecasts
          5% growth per year compared to world average of 4%
                                         Actual                                       Forecasts


          1600
                                                                                         1.6 bn
          1400
                               South Asia
          1200
                               Middle East
                                                                         1 bn
          1000
                               Africa
Million




                               East Asia/Pacific
           800                                                  694 mn
                               Americas
                               Europe
           600


           400


           200

             0
                 1950   1960      1970            1980   1990            2000         2010                2020

                                                                                unwto.org/facts/eng/vision.htm

                                                                                 © 2011 Vital Wave ConsultingTM
                                                                                 Proprietary and Confidential:
                                                                                 Do not copy or distribute.
Top markets as % of growth for major credit card company


•  Seychelles
•  Sri Lanka
•  Lebanon
•  Ghana
•  Bangladesh
•  Tanzania
•  UAE
•  Ethiopia
•  Kuwait
•  Syria
•  Egypt
•  Uganda
                                               © 2011 Vital Wave ConsultingTM
                             14                Proprietary and Confidential:
                                               Do not copy or distribute.
Emerging Markets: Products and Travelers of the
Future
    INDIA

                            CHINA




                                     © 2011 Vital Wave ConsultingTM
                       15            Proprietary and Confidential:
                                     Do not copy or distribute.
Politics & Media: Emerging Destination
Perspective

   •  New Zealand
   •  Mexico vs. Texas vs. Politicians
   •  Egypt




                                         © 2011 Vital Wave ConsultingTM
                                         Proprietary and Confidential:
                                         Do not copy or distribute.
Egypt – Tahrir Square




                             © 2011 Vital Wave ConsultingTM
                        17   Proprietary and Confidential:
                             Do not copy or distribute.
Egypt According to

U.S. Embassy resumes normal operations in Egypt- April 29, 2011




                                                                  © 2011 Vital Wave ConsultingTM
                                       18                         Proprietary and Confidential:
                                                                  Do not copy or distribute.
Destination Opportunities for Adventure Travel




                                     © 2011 Vital Wave ConsultingTM
                                     Proprietary and Confidential:
                                     Do not copy or distribute.
Destination Opportunities for Adventure Travel


                             Emerging Markets
                             Israel
                             Latvia
                             Romania
                             Jordan
                             Slovenia
                             Bulgaria
                             Czech Republic
                             Estonia
                             Chile
                             Slovakia


                                      © 2011 Vital Wave ConsultingTM
                                      Proprietary and Confidential:
                                      Do not copy or distribute.
Destination Opportunities for Adventure Travel


                            Developed Countries
                            Switzerland
                            Iceland
                            New Zealand
                            Canada
                            Germany
                            Sweden
                            Ireland
                            Norway
                            Finland
                            Austria



                                      © 2011 Vital Wave ConsultingTM
                                      Proprietary and Confidential:
                                      Do not copy or distribute.
Technology & Travel, Where We’re Headed

 Connected Support for                          Facilitate sharing during trip
 Guided and Self-Guided Trips                   with secure mobile uploads
       Feature phone or smartphone depending
       on network capabilities in destination




                                                                                 Enable mobile purchases
                                                                                 while travelling
                                          Carrier partners allow
                                          connection in global markets




                                                                                      © 2011 Vital Wave ConsultingTM
                                                                                      Proprietary and Confidential:
                                                                                      Do not copy or distribute.
Key Take-Aways



  •  Adventure will be a component of an
     increasing number of tourism experiences

  •  Emerging markets represent a source of new
     destination products and a source of travelers




                                          © 2011 Vital Wave ConsultingTM
                                          Proprietary and Confidential:
                                          Do not copy or distribute.
Thank You!


 For more information contact….


 Shannon Stowell: info@adventuretravel.biz
 Christina Heyniger:
 christina.heyniger@vitalwaveconsulting.com




                                             © 2011 Vital Wave ConsultingTM
                                             Proprietary and Confidential:
                                             Do not copy or distribute.

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Adventure&emerging markets wtm 2012

  • 1. Vital Wave Consulting Field Teams Latin America Argentina Brazil Chile Costa Rica Dominican Republic Mexico Peru Asia Mainstreaming the Fringe : India China Cambodia Adventure Tourism Trends & Perspectives Eastern Europe for Established and Emerging Markets Estonia November 2010 Uzbekistan Ukraine Shannon Stowell Africa Adventure Travel Trade Association Egypt South Africa Christina Heyniger Nigeria Vital Wave Consulting Kenya Middle East United Arab Emirates United States California (Headquarters)
  • 2. ATTA •  More than 750 members representing 70+ countries- tourism boards, tour providers, etc. •  Education & Professional Development •  Adventure Tourism Development- Norway, Brazil, Mexico, Quebec….. •  AdventureTravelNews.com •  Research Initiatives •  Leadership activity worldwide: GSTC, WTM, ITB, Tourism for Tomorrow, National Geographic Geotourism Summit, Sustainable Communities Guild, PURE, ABETA, NCE, etc. •  ATTA s online community, The HUB: more than 1300 professionals online- networking, best practices sharing, business getting done •  ATTA Regional Meetings and Adventure Travel World Summit © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 3. Vital Wave Consulting Solving the problems of business in emerging markets Social & Mobile Strategies & Implementation Market Research & Strategic Planning •  Mobile services strategy and implementation •  Travel product development •  Emerging market sizing and ROI Platform Implementation •  Niche tourism strategies – adventure, eco, heritage tourism •  Best practices & sustainability © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 4. …Adventure Travel © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 5. Factors contributing to adventure tourism’s growing popularity 4. Changing values and a 1. Traveler demand for authentic prioritization of fulfillment, a experiences meaningful life. 3. Travelers becoming more experienced and seeking new 2. Consumer demand for and unusual destinations ethical products and green, sustainable products © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 6. Spend Shifters - a sea change Brand Asset Valuator (BAV) 1million consumers, 20 years, 50 countries, 70 brand metrics •  Exclusive DOWN 60% •  Sensuous DOWN 30% •  Daring DOWN 20% •  Friendly UP 148% •  Socially Responsible UP 63% •  Kindness/Empathy UP 391% © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 7. Governments are shifting Survey of over 100 tourism boards: In 2007, less than half recognized adventure tourism… Today- 85% do. © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 8. Tourism Industry Growth: Mass Tourism and Adventure ? Growth (receipts) ear er y th p ge grow vera 4% a 50% penetration sm; ouri Mass T Adventure Tourism; 17% growth in 2009 and 2010 26% penetration Time 1950s 2000s 2010 2050 © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 9. Tour Operator Revenue in 2010 vs 2009 Total Gross Revenue in 2010 Average Change in Gross compared to 2009 Revenue in 2010 compared to 66% 2009 70% 60% 40% 33.78% 50% 35% 30% 40% 25% 30% 18.79% 20% 20% 15% 14% 15% 10% 10% 5% 5% 0% 0% Up Down Flat I Don't Revenue is Down Revenue is Up Know © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 10. Tour Operators © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 11. Adventure Travelers WOMEN, MEN, YOUNG, OLDER… © 2011 Vital Wave ConsultingTM 10 Proprietary and Confidential: Do not copy or distribute.
  • 12. Adventure Traveler Demographics and Purchasing Behavior Adventure  Traveler  by  Age  Group Adventure  Traveler  by  Age  Group Source:  Consumer  Survey  by  ATTA,  V ital  Wave   Source:  ATTA  Tour  Operator   Survey  2010 Consulting  &  George  Washington   University 60% 70% 50% 60% 50% 40% 40% 30% 30% 20% 20% 10% 10% 0% 0% <18 18-­‐41 42-­‐74 >74 <20 21-­‐40 41-­‐70 >70 Younger adventure travelers book less often with tour operators than their older counterparts © 2011 Vital Wave ConsultingTM 11 Proprietary and Confidential: Do not copy or distribute.
  • 13. Traveler Demands •  They say they don’t want luxury, but there better be hot water and a good meal. •  They say they welcome risk and excitement… and they emphasize safety •  They don’t want to be labeled as exclusive… but they do want small groups and special one-of-a-kind experiences •  They say they want authenticity… and they want it guaranteed © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 14. Emerging Markets Tourism Forecasts 5% growth per year compared to world average of 4% Actual Forecasts 1600 1.6 bn 1400 South Asia 1200 Middle East 1 bn 1000 Africa Million East Asia/Pacific 800 694 mn Americas Europe 600 400 200 0 1950 1960 1970 1980 1990 2000 2010 2020 unwto.org/facts/eng/vision.htm © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 15. Top markets as % of growth for major credit card company •  Seychelles •  Sri Lanka •  Lebanon •  Ghana •  Bangladesh •  Tanzania •  UAE •  Ethiopia •  Kuwait •  Syria •  Egypt •  Uganda © 2011 Vital Wave ConsultingTM 14 Proprietary and Confidential: Do not copy or distribute.
  • 16. Emerging Markets: Products and Travelers of the Future INDIA CHINA © 2011 Vital Wave ConsultingTM 15 Proprietary and Confidential: Do not copy or distribute.
  • 17. Politics & Media: Emerging Destination Perspective •  New Zealand •  Mexico vs. Texas vs. Politicians •  Egypt © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 18. Egypt – Tahrir Square © 2011 Vital Wave ConsultingTM 17 Proprietary and Confidential: Do not copy or distribute.
  • 19. Egypt According to U.S. Embassy resumes normal operations in Egypt- April 29, 2011 © 2011 Vital Wave ConsultingTM 18 Proprietary and Confidential: Do not copy or distribute.
  • 20. Destination Opportunities for Adventure Travel © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 21. Destination Opportunities for Adventure Travel Emerging Markets Israel Latvia Romania Jordan Slovenia Bulgaria Czech Republic Estonia Chile Slovakia © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 22. Destination Opportunities for Adventure Travel Developed Countries Switzerland Iceland New Zealand Canada Germany Sweden Ireland Norway Finland Austria © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 23. Technology & Travel, Where We’re Headed Connected Support for Facilitate sharing during trip Guided and Self-Guided Trips with secure mobile uploads Feature phone or smartphone depending on network capabilities in destination Enable mobile purchases while travelling Carrier partners allow connection in global markets © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 24. Key Take-Aways •  Adventure will be a component of an increasing number of tourism experiences •  Emerging markets represent a source of new destination products and a source of travelers © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.
  • 25. Thank You! For more information contact…. Shannon Stowell: info@adventuretravel.biz Christina Heyniger: christina.heyniger@vitalwaveconsulting.com © 2011 Vital Wave ConsultingTM Proprietary and Confidential: Do not copy or distribute.