Trawex provides a delivery management software platform to make your business profitable. We offer real-time e-commerce delivery tracking software. For more details, Please visit our website: https://www.trawex.com/delivery-management-software-platform.php

1. DELIVERY MANAGEMENT
SOFTWARE PLATFORM
Email Id : contact@trawex.com

2. WHAT IS DELIVERY MANAGEMENT
SOFTWARE? HOW DOES IT TAKE CARE
OF ALL OPERATIONS WITH EASE?
Delivery businesses have continued to maintain their position in the global economy
despite worldwide pandemics. Moreover, there were increasing demands of the delivery
services, which required lots of resources and manual work. But the transformation to
digital methods can help a business to a great extent.
Delivery management software is determined to manage the delivery processes with on-
demand platforms. It consists of separate modules for customers, delivery providers,
stores or delivery agents, and admin.
The online platform aims to make the accurate and personalized business flow leveraging
significant profits.
The doorstep delivery has extended its reach in the post-pandemic, to cope with the
current market trend. Trawex offers an excellent solution that removes unnecessary
administration work, focusing on the convenience of customers and businesses.
All stores can acquire white-label ordering management software for delivery services and
turn up their business efficiency. Fostering the growth of your delivery store with these
solutions makes your unique position in the market.

3. START ON-DEMAND DELIVERY BUSINESS
TO DELIVER EVERYTHING THEIR ORDERS
AT DOORSTEP
Trawex is a feature-rich Delivery Management Software Platform that can help in facilitating
hassle-free delivery operations. We optimize every single operation in the application as per
your business needs. The major motto of Trawex is to offer a fully- exceptional solution that
can double the revenues of our clients!
Our DMS provides you with a complete delivery management software solution for pickup
and delivery. Prioritize and assign your drivers with precision and efficiency. Our unique
software suits all business types from SMEs to large companies, Trawex features such as a
white-label app, driver app, and real-time tracking of all delivery personnel and vehicles.
Trawex is designed to work for any field that requires pickup and delivery such as e-
commerce websites, supermarkets, pharmacies, restaurants, and more. We aim to Facilitate
and automate orders dispatching delivery operations. We can also add or remove features
based on your needs, and our highly skilled professionals will train you.
Trawex is an expert in custom eCommerce development services to build beautiful platforms
and accelerate eCommerce projects. We unlock the potential of eCommerce platforms as a
distinguished eCommerce web development business to provide you with feature-rich,
exclusive, and reliable eCommerce websites.

4. BUSINESS MODEL, WE SUPPORT
Pickup & Delivery App
Allows you to hire registered movers and move your customer's valuable items without
damaging or infecting them.
Appointment Booking App
Schedule and track booking on your delivery service app. Increase productivity with real-time
powerful analytics tools.
On-Demand Delivery App
Our innovative on-demand delivery management software can be used for a wide range of
business types & sizes,
Process of Our Online Delivery Management Software
The delivery management software involves support for more comfortable order placing and
reliable delivery services. Various activities are driven within the platform, like order requests,
delivery services, drivers registration, store tasks, and much more. The workflow goes like
this:
• The store receives order from the customers, and accept or edit it as per the availability of
the items
• As the order gets prepared, the provider will be assigned for the delivery service
• The driver can notify Users of their order status and complete it within the estimated time

5. KEY FEATURES OF DELIVERY
MANAGEMENT SOFTWARE
Customer App
• Real-time update: Customers will get new updates for
their orders on their dedicated application in real-time.
• Multilingual Support: Break the language barriers and
have layouts that suit your customer's language whether
it is LTR or RTL
• Chat Support: The app provides a Customer chat support
option to contact with driver and dispatcher
• Secure Payments: Offer multiple & secure payment
options for the finest on-demand delivery experience
• Delivery Notes: Drivers get delivery instructions as notes
and can add their own when required.
Driver App
• Easy Onboarding: The app is very easy to use for drivers
on-the-go while carrying out other tasks.
• Performance analytics: Drivers can access their key
performance indicators like requests completed,
earnings, and more.
• Real-time chat: Get guidance for each order from your
customers with in-app chat & call features to make the
delivery at the desired time.
• Accept & Reject Orders: Drivers can accept and reject
orders depending upon their availability. Optimized
Routes: Allow drivers to choose the shortest & fastest
delivery routes for delivery.
• Rate a customer: Drivers can rate a customer & write
feedback also about his behavior.
Dispatcher Panel
Dispatcher Dashboard: The dispatcher will have a dashboard
to see upcoming tasks and information regarding the same.
Create Tasks: The dispatcher app is fully featured where he
can create and manage tasks for drivers.
Assign Tasks: The dispatcher can assign new job requests on
drivers' dedicated applications in real-time.
Chat Support: Get guidance for each order from your
customers with in-app chat & call features to make the
delivery at the desired time.
Push Notifications: All details like pick and drop address,
instructions, etc will be available at their fingertips.
Admin Panel
Admin Dashboard: Advanced & powerful dashboard to
manage all orders, deliveries & reports.
Monitor Performance: Keep a track of their daily earning
based on the number of deliveries & working
hours Manage Offers & Promos: Provide Offers and manage
them to attract your customers as a marketing strategy
Seamless Access & Control: Check the status or manage your
customers, dispatchers & drivers all in one place
Invoice Management: Keep all records of online & offline
payments and generate invoices through an app.
Reporting & Analytics: Collect useful insights about drivers
and customers to make data-driven decisions and business
optimizations.

6. WHAT ARE THE BENEFITS OF
DELIVERY MANAGEMENT SOFTWARE?
There are many benefits of implementing a delivery management system
these include:
• Improves efficiency of drivers
• Speeds up deliveries
• Streamlines processes and automates workflows
• Increases customer satisfaction
• Reduces fuel costs
• Improves workforce productivity
• Maximizes assets and vehicle use
• Eliminates paperwork
• Increases business efficiency and cuts operating costs
Trawex delivery software provides all these benefits and will drive efficiency,
revenue, and profitability for your business.

7. HOW DOES TRAWEX MANAGE E-
COMMERCE DELIVERIES?
Avoid Backtracking
Trawex provides realistic scheduling so you know what to expect on the route in a given time frame.
Improved Flexibility
Trawex makes your logistics process flexible to accommodate last- minute changes.
Reduce Back Office Time
Saving up to 10 hours of time in planning activities every week, helps you reduce back-office load. It helps
improve dispatcher productivity by helping them focus on urgent matters.
Reduce Fuel Costs
Optimized routes help your drivers save time on the road. Less time on the road means less fuel used and
more money saved with each route.
Performance Reports & Analytics
Create detailed performance reports to help you understand the working of your delivery process.
Plan for Weeks in Advance
Trawex helps you reduce time in scheduling and delivering more orders per route.
Boost Visibility for Customers
Customer notifications, accurate ETAs, and package location help your customers be informed at all
stages of the delivery process.
Prioritize Specific Deliveries
Prioritize delivery stops as Crucial, High, Medium, & Low. Set priorities to distinguish between high-priority
stop tasks and the stops with lower priority.

8. CHOOSE A SUITING ON-DEMAND ORDER
MANAGEMENT SOFTWARE EMPOWERING YOUR
BUSINESS
Automate your delivery operations with on-demand delivery management
software and deliver the best user experience through real-time visibility.
• Food Delivery
• Supermarket Delivery
• Alcohol Delivery
• Flower Delivery
• Courier Delivery.
• Medicine Delivery

9. WHY CHOOSE TRAWEX?
At Trawex, perfection is not just another feature but also a way of life that we have become accustomed to.
When you shake your hand with us - We can make your digital dreams come true.
Branded & Customizable
Get your own logo and theme for the driver and customer apps to build your brand.
Easy Integration
We can easily integrate our solution with your existing online ordering system to help you manage
everything easily.
Planning Dashboard
Our solution accompanies a planning dashboard. It uses heat maps to analyze the delivery networks.
Robust & Scalable
Our delivery driver application can be utilized by a number of drivers at the same time to complete jobs with
confidence.
Built-In Analytics
Our solution allows you to use the data generated as useful insights to help you make smart decisions.
Accept Payments Easily
Our solution allows consistent integration with your country-specific payment gateways to get you to the
payments easily.

10. CONTACT US
Email Id : contact@trawex.com
For more details, Please visit our
website:
https://www.trawex.com/delivery-
management-software-platform.php