1. Charli Talley
1700 Falcon Cove Ln
Hanahan, SC 29410
(864) 871-0150
Charli.Talley@gmail.com
Education:
August 2015 – May 2017 Charleston Southern University Charleston SC; Major Computer Science/
Information Science.
August 2006 - May 2008 Lander University Greenwood, SC; Major: Computer Information Systems
Minor: Business Administration (degree not completed)
August 2002 - July 2006 Charleston Southern University Charleston SC; Major: Computer
Science/Mathematics (degree not completed)
Work Experience:
August 2016 – December 2016 Benefitfocus Charleston, SC; Benefits Administrator (Contract Position)- Provided ongoing
support to clients via phone to provide assistance in understanding functionality, navigation
and general use of the software applications as it relates to benefit plan details, employee
coverage, deadlines and policy cancellations. Communicated with various insurance carriers
on a regular basis to ensure that their data matched the data in the Benefitfocus platform.
Provided an accurate completion time frame for issue resolutions to clients. Identified the
appropriate client needs and transferred phone calls to appropriate Human Resources
departments and insurance carriers. Completed foundational benefits training courses as well
as client-specific training courses to further my knowledge to better assist clients using the
Benefitfocus software.
June 2008 – March 2016 Carrabba’s Italian Grill Restaurant Charleston SC; Server- Duties included
not limited to greeting, taking orders, resolving complaints/issues, - sales
January 2010 – September 2015 Olive Garden Italian Restaurant Charleston, SC; Server- Duties included
not limited to greeting, taking orders, resolving complaints/issues, sales
October 2012 – May 2013 Centura College, Charleston SC; Admission Representative- Duties included not limited to
recruiting, interviewing students, receiving applications, following up with students.
July 2011 - July 2012 Olive Garden Italian Restaurant Columbia, SC; Server- Duties included
not limited to greeting, taking orders, resolving complaints/issues, sales
June 2008 - March 2010 Carrabba's Italian Grill North Charleston, SC; Server- Duties included
not limited to greeting, taking orders, resolving complaints/issues, - sales
August 2006 - May 2008 Joe V. Chandler Center Lander University Greenwood, SC; Administrative
and maintenance supervisor-checked identification, maintain environment
and equipment
August 2003 - March 2006 Charleston Southern University Charleston, SC; Computer Information
Systems Department; Computer Technician Assistant; Maintain I Series
(AS/400); Installed V5R2 operating system; Maintain Internet system,
including IP Addressing
March 2001 - March 2005 Laurens Electric Cooperative, Inc. Laurens, SC; Created Microsoft Access
Managed databases for sensitive material; Assisted with assessment of
ArcMaps. Served as hardware troubleshooter.