UX for E-learning: Designing the Learner Experience
Traing The Trainers How Are We Doing
1. Training the Trainer
Do we really need all those
PowerPoint's and Visual Aides?
Subsidiary of Sunshine C0.,Ltd., Vietnam
2. Where are we going Wrong?
• When I started training some 30 years ago the
computer was a simple system that needed to
be programmed for everything we did.
• Instead of having things like PPTs, we had
Lotus and Lotus 123.
– Everything we wanted to do with these
programmes needed to be entered and programed
before it would appear on the screen. So we didn’t
use them for everything, mostly for graphs and
diagrams.
Subsidiary of Sunshine C0.,Ltd., Vietnam
3. •The bottom line was that
we had to be Teachers,
Trainers, and Mentors.
•We had to be effective!
Subsidiary of Sunshine C0.,Ltd., Vietnam
5. Why do we need training –
“If it works don’t fix it.”
“If it doesn’t work, then fix
it.”
Subsidiary of Sunshine C0.,Ltd., Vietnam
6. 1. Performance problems.
2. Soft skills
THERE ARE TWO AREAS IN
WHICH WE TRAIN FOR.
Subsidiary of Sunshine C0.,Ltd., Vietnam
7. Here’s the Trap
Most Trainers have never been taught to be a Trainer…so they
rely on someone else’s material so they don’t look bad…they
use too many Visual Aides.
Subsidiary of Sunshine C0.,Ltd., Vietnam
9. The main purpose of an assessment or
analysis is to perform a systematic
exploration of the way things are and the
way they should be.
The differences are called The
Performance Gaps.
The problem.
Subsidiary of Sunshine C0.,Ltd., Vietnam
10. When deciding which tasks to train,
two guiding factors must be used
– effective and efficient.
Subsidiary of Sunshine C0.,Ltd., Vietnam
11. A Short Rant
• Recently I was asked to help develop a
Training programme.
– No problem except there were two people with two
ideas on what should be done.
• They wanted everything spelt out for their
students, yet there was no allowances for
Tactile knowledge that the students already
possess.
Subsidiary of Sunshine C0.,Ltd., Vietnam
12. Training Programmes are
developed with Students in-mind
Students bring to the table
many learning and teaching
opportunities, use them.
12
Subsidiary of Sunshine C0.,Ltd., Vietnam
13. When we over-power them with too
much, are we Helping?
•NO
• Training is to empower the students to expand
on their already developed(ing) skill sets and
to challenge them to think outside the box.
• Don’t enable them to be ineffective, challenge
them to initiate innovative approaches to the
tasks they are doing.
Subsidiary of Sunshine C0.,Ltd., Vietnam
