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Digital Customer Reference Stories
November 9, 2017
2
Customer Insights
~10K Total Customers | 40% (200) Fortune 500
• 250 Automotive Customers including 8 of the top 10 F500
• +500 O&G Customers including 7 of the top 10 F500
• +1000 Chemical Customers including 10 of the top 10
F500
• +2500 Heavy Industry Customers (including discrete & electronics) 9 out of
the top 10 F500
• +1000 F&B/CPG Customers; 5 out of the top 10 F500 use GE
Software to optimize their manufacturing
• +500 Power Generation Customers including 8 of the top 10
F500 Source: GE GoldRush data pull 03/2016. Considered customers with transactions of >=$10K.
Customer Satisfaction Score
3
About These Reference Stories
This reference booklet contains 100+ GE digital customer
selected, both blind and named, that can be shared
publicly.
Additional references can be found in Knowledge Vault within
SFDC. https://rv.roinnovation.com/GE/HomeV3.aspx
Questions? Please e-mail knowledge.vault@ge.com
4
Outline
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Hyperlinks
Aviation 5
Building & Construction 8
Chemicals 10
GE4GE 20
Manufacturing 31
Mining 49
Oil & Gas 64
Power 73
Renewables 101
Transportation 103
Other Industries 108
How to find more stories? 118
5
Aviation
6
Customer Challenge Action Solution Architecture Results
Implement GE
Aviation’s Flight
Analytics, including
flight efficiency and
Required
Navigation
Performance for 14
airports in
Malaysia and 4
airports in
Thailand.
USD 3 MM fuel
savings/year using fuel
efficiency solutions
Analyze more than 10
billion data points to
identify ongoing fuel
savings and carbon
emission reductions
Develop valuable apps
such as one that
enables pilots to track
pre-flight and inflight
decision making.
1
2
Increase operational
flexibility and fuel
efficiency while
reducing carbon
emissions
New product
introduction –
Include new product
offering FlightPulse
as part of combine
service total EMS
(eFOQA & Fuel)
Harness billions of
data points to create
solutions on Predix
that identify fuel
efficiency gains and
operational insights
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Aviation
Devise an
interaction for
individual pilots
based on their fuel
and safety
performance of
each flight.
7
Customer Challenge Action Solution Architecture Outcomes
Implement GE
Aviation’s Flight
Analytics, including
flight efficiency and
Flight Operations
Quality Assurance
analytics and
Required Navigation
Performance
Partner to launch
GE’s Austin
Collaboration Center,
including data
scientists and domain
experts, to develop
apps on Predix which
discover opportunities
for fuel savings and
offer valuable
operational insights
AU$30MM fuel
savings/year using fuel
efficiency solutions
Analyze more than 10
billion data points to
identify ongoing fuel
savings and carbon
emission reductions
Collaborate to develop
valuable apps such as
one that enables pilots
to track pre-flight and
inflight decision making.
1
2
Austin Collaboration Center launched to
develop Predix application (FlightPulse) for
fuel savings and schedule optimization
Increase operational
flexibility and fuel
efficiency while
reducing carbon
emissions
Collaboration
Center launched in
Austin, merging
Qantas’ 96-year-old
depth of airline
industry knowledge
with GE’s analytical
capability
Harness billions of
data points to create
solutions on Predix
that identify fuel
efficiency gains and
operational insights
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
3
Mobility. first 100%
mobile app custom
app developed on
Predix
8
Building and Construction
9
Customer Challenge Action Solution Architecture Results
Introduce
integrated job
scheduling and
planning solution
Optimization of home
bathroom installation
business in Tokyo;
replace manually
managed process
Reduction in cost and
project delays
Improved controller
productivity
Enhanced customer
satisfaction
Pilot expanded
throughout Japan
Expand scope to include
potentially kitchens and
equipment for office
building.
Integrated job scheduling optimizes
processes for construction and
renovation installations
Improve resource
deployment, customer
experience, and
productivity and
automatically identify
and match installers
with appropriate
projects
1
Allow controllers to
focus on more value-
added services and
balance workloads
assigned to installers
2
LIXIL Total Services, subsidiary of
LIXIL, Global Housing & Building
Leader
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
10
Chemicals
11
Customer Challenge Action Solution Architecture Outcomes
AkzoNobel moved
raw material, process,
and finished product
data from paper forms
to GE Brilliant
Manufacturing system
AkzoNobel created a
single electronic data
repository for this data
using iFIX, Historian,
Plant Applications and
Scheduler
AkzoNobel traced
each customer order
back to specific
production batch
numbers
Increased capacity by
20%
Increased traceability
of batch-to-customer
Increased ability to
spot key production
trends
Decreased customer
lead time
Unable to trace customer
deliveries back to specific
batch numbers. Improve
visibility and insights into
raw material, process,
and finished product data
Analytics for supply chain optimization
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Aggregate critical
data points using iFIX,
Historian, Plant
Applications and
Scheduler
1
Trace each batch to
specific customer
orders
2
12
Customer Challenge Action Solution Architecture Outcomes
GE and B+I
Automation AG, a
sales partner, worked
with Blaser Swisslube
AG to implement GE’s
HMI/SCADA solution
across multiple
production areas
Automated data
collection and web -
based visibility and
analysis of critical
information wherever
and whenever
needed
45% reduction in
energy costs
Increased security
through central data
storage
Reduced CO2
Emissions and
reduced downtime
Global access to Plant
information (historical
and real-time)
Reduce labor &
production costs to
remain competitive and
avoid loss of market
share. Centralize,
visualize and manage
process data for
continuous improvement
Data management and
visualization for continuous
improvement
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Centralize process
data across all facilities
with enhanced
visualization and alarm
capabilities
1
Centralize process
data across all
facilities with
enhanced visualization
and alarm capabilities
2
13
Customer Challenge Action Solution Architecture Outcomes
Meet and comply with
changing government
regulations and corporate
process safety
management standards,
and calculate the risk
associated with not non-
compliance
Reduces Risk, Saving £2.12M per Year
Using Risk Based Inspection
Cristal Global
collaborated with GE
Digital to identify a risk
based inspection
system
Cristal Global
implemented GE
Digital’s APM
Compliance & Integrity
Management solution,
to drive continuous
improvement
Implement GE
Digital’s Compliance &
Integrity Management
(C&IM), part of the
APM suite
1
Leverage GE Digital’s
APM SaaS model to
reduce up-front costs
2
£2.12M est. savings
annually based on
reduction in equipment
failure risk
56% projected
reduction in inspections
over 10 years
£3.31M est. savings in
inspection costs over
10 years
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
14
Customer Challenge Action Solution Architecture Outcomes
Improve operational
excellence by improving
data processes and
equipment reliability,
reducing production
losses, and optimizing
maintenance and capital
expenditures
Expected Savings of $4.6 Million in Five
Years with APM
Magnelec
implemented GE
Digital’s APM (formerly
Meridium Enterprise
APM), to integrate
asset data from
multiple sources and
mitigate risk
Leveraging the APM
solution, focus on
failure elimination work
processes to establish
an asset taxonomy
and hierarchy
Implement GE Digital
APM solution
(Formerly Meridium
Enterprise APM)
1
Leverage GE Digital’s
Reliability
Management (RM)
solution, part of the
APM suite, to detect
and diagnose
equipment problems
2
$4.6 million in potential
savings identified over
five years
Problematic asset
(Boiler) identified based
on analyzing total cost,
availability and failure
count
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
15
Customer Challenge Action Solution Architecture Outcomes
Stay compliant with
changing quality
management standards,
streamline various data
systems, improve
operational excellence
and remain competitive
Reduces Corrective Maintenance by
14%, Increases Preventative
Maintenance by 25% with APM
Polinter collaborated
with GE Digital to
identify strategies to
drive continuous
improvement and
adapt its quality
management program
into an APM system
Polinter leveraged GE
Digital’s APM solution
to develop a single
APM program
incorporating both
quality and asset
management
Implement GE
Digital’s APM solution
to support continuous
improvement
1
14% reduction in
corrective maintenance
over three years
25% increased
preventative
maintenance
Increased client
satisfaction and
motivation of personnel
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
16
Customer Challenge Action Solution Architecture Outcomes
Profertil collaborated
with GE Digital APM
(formerly Meridium
Enterprise APM), to
implement Asset
Answers, a
benchmarking capability
found within GE
Digital’s Machine &
Equipment Health
solution, part of the
APM suite.
No visibility into asset
performance and
optimization potential.
Unable to identify cost
savings or reliability
improvements for asset
replacement.
Cuts Production Losses, Bad Actor
Monthly Maintenance Costs by 80%
$900K in savings
Reduced monthly
average work history
maintenance costs
from $27,000 to
$5,000
1 year payback period
Implement GE
Digital’s Machine &
Equipment Health
solution, part of the
Asset Performance
Management (APM)
suite
1
Implement tools and
KPIs to empower users
to clean, filter, and
interpret performance
data to systematically
diagnose and isolate
underperforming assets
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
17
Customer Challenge Action Solution Architecture Outcomes
Shift corporate culture to
be asset performance
management focused
(APM) to achieve long-
term goals of
sustainability and
manufacturing excellence
Adopts APM Culture on the Path to
Manufacturing Excellence
SABIC partnered with
GE Digital APM
(formerly Meridium
Enterprise APM), to
train 20,000
employees in GE
Digital APM concepts
Implement GE Digital
APM (Formerly
Meridium Enterprise
APM)
1
Leverage GE Digital’s
Reliability
Management and
Asset Strategy
Optimization solutions,
part of the APM suite
2
1,135% improvement in
the mean time between
failures (MTBF) for pipes
Reduction in leak rate
and number of failures
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
SABIC implemented
Reliability management
and Asset Strategy
Optimization from GE
Digital, part of the APM
suite, to enable optimal
decision making,
maximize overall asset
and operational
performance, and
continuously improve
and learn
18
Customer Challenge Action Solution Architecture Outcomes
Optimize planned
maintenance shutdowns,
without adding additional
risk to the performance of
critical assets or the
safety of its employees
Optimizes Turnaround Work Scope,
Avoids Estimated $450K Per Day In
Production Loss with Asset Performance
Management
Supermetanol
partnered with the GE
Digital APM team to
develop a four-phase
turnaround mechanical
integrity management
model
Supermetanol
implemented GE
Digital’s APM
Compliance & Integrity
Management solution to
determine maintenance
and turnaround scope of
work, optimize work
lists, and introduce new
procedures and
activities
Implement GE
Digital’s Compliance &
Integrity Management
solution, part of the
APM suite
1
$450K estimated costs
avoided per day in
production loss from
unplanned shutdowns
$260K equivalent in
production
improvement per month
$325K annual savings
based on
improvements in
planned shutdown
frequency
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Leverage the risk-
based inspection
capability of GE
Digital’s APM solution
to provide insight into
risk assessments, to
update work scope and
establish priorities for
each piece of
equipment and activity
2
19
Customer Challenge Action Solution Architecture Outcomes
Improve maintenance
strategies, asset reliability
and reduce annual
production losses from
condensers and
compressors
Saves $1.4 Million in Production Losses
with Asset Performance Management
Vale Fertilizantes
implemented GE Digital’s
APM (formerly Meridium
Enterprise APM), to
improve its maintenance
strategies and improve
reliability
Leveraging the APM
solution, focus on
analyzing production,
thickness monitoring and
root cause analysis
Implement GE Digital
APM solution
(Formerly Meridium
Enterprise APM)
1
Leverage GE Digital’s
Reliability
Management and
Compliance & Integrity
Management
solutions, part of the
APM suite, to take
advantage of
production analysis,
thickness monitoring,
and root cause
analyses capabilities
2
$1.4M saved in
production losses by
avoiding 25 days of lost
production
$1.275M increase in
revenue from
production
improvements
$150K reduction in
maintenance expenses
Zero corrective
maintenance between
2014-15.
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Vale Fertilizantes
partnered with the APM
team to perform an
Root Cause Analysis
audit to analyze the
condenser system and
document failures, as
well as develop
strategies to prevent
reoccurrence
20
GE4GE
21
Customer Challenge Action Solution Architecture Outcomes
Leverage analytics to
capture and analyze
high volume engine
data
Increase accuracy &
speed for improved
diagnostic capabilities
Minimize operational
disruption
Enhance diagnostic
services for reduced
operational disruption and
cost optimization
Fidelity improved by 30%
Detection rates up by
25%
Increased accuracy by
14%
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
24/7 GE Aviation Fleet
Support Center in US
& China monitoring
data from 35,000 GE
and CFM engines
worldwide
1
Process 100 million+
flight records a year.
2
Predix Powers GE
Aviation Fleet Support
22
Customer Challenge Action Solution Architecture Outcomes
Deploy GE’s Discrete
Manufacturing
software at Aviation
Systems facility in
Cheltenham, UK
Discrete
Manufacturing
software tracks labor
in real-time and
enables up-to-date
and operation-specific
manufacturing
instructions to be
accurately transmitted
to shop floor
Heightened visibility
down to routing level,
allowing data-driven
decisions to motivate
improvements in
productivity
1.95% increase in
overall productivity
10 point improvement in
on-time delivery vs. last
year’s baseline
20+ pillar integrations to
simplify end-to-end
processes
Siloed manufacturing
cells, process variation
across campus, inefficient
labor vouchering, paper-
heavy shop floor, no
insight into real cost,
manual WIP tracking
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Aviation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implement GE’s
Discrete Manufacturing
software, a tool of
Brilliant Manufacturing
1
Enable common
processes across
campus, reduced
paperwork and
heightened visibility into
real-time data
2
Optimize processes with GE’s
Discrete Manufacturing software
23
Customer Challenge Action Solution Architecture Outcomes
FieldVision, a mobile
app built on Predix,
standardizes field
service tools
throughout GE Store
FieldVision offers
greater scalability and
a single,
comprehensive
information portal for
field engineers to
remotely monitor
equipment and
execute workflow
tasks
Disparate field service
solutions hinder fleet-wide
visibility and customer
satisfaction
Standard, GE-wide field
service capabilities
Simplified service
workflow experience and
a shared knowledge base
Shorter outage cycle
times
Enabling mobile field service
execution to drive productivity
throughout the GE Store
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Develop FieldVision,
leveraging Predix
Cloud Platform, to
vertically integrate
separate processes
1
Establish single source
of detailed equipment
and operations data
2
24
25
Customer Challenge Action Solution Architecture Outcomes
Ultrasound Probe
manufacturing facility
in Phoenix, AZ
pioneered adoption of
GE’s Plant Pulse
Optimizer
Plant Pulse Optimizer
affords real-time
manufacturing data
visibility and analysis,
including output, yield
and WIP
measurements
Plant Pulse Optimizer
enables rapid
inventory counting
and data-driven root
cause analyses of
manufacturing
process issues
Reduce time taken to
collect weekly inventory
data from ~3 hours to <1
Reduce time to prepare for
Tier 2 gemba walks by 20
min per supervisor per shift
75 days saved in staff time
per year., leveraged to solve
problems and instituted
leaner manufacturing
process improvements
Lack of plant
production visibility and
manual data collection
slowed manufacturing
process, deterring
data-driven decision
making
Accelerate pace and enhance
rigor of data-driven decisions
with GE’s Plant Pulse Optimizer
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Healthcare
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implement Plant
Pulse Optimizer, a GE
Digital Brilliant
Manufacturing solution
1
Progress beyond
manual, reactive data
analysis to rapidly
identify process issues
and enhance overall
production quality
2
26
Customer Challenge Action Solution Architecture Outcomes
Predix: Cloud
Infrastructure
for High
Performance
Operations
It will deliver a
scalable, elastic
and secure
solution
Low automation leads to
manual workload and
siloed imaging/data,
which equates to
duplicate tests and
unnecessary labor
~32% reduction in
duplicate tests for transfer
patients
~7% reduction in trauma
transfers
~20% reduction time in
meetings
~10% reduction cost per
patient
~95% reduction in CD
distribution
Transforming patient care and
delivering outcomes that matter
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Healthcare
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
27
Customer Challenge Action Solution Architecture Outcomes
Industrial Gateway
Server (IGS) and
CIMPLICITY heighten
machine visibility
Field Agent connects
machines and
gathers data while
Historian stores data
Discrete
Manufacturing and
Predix deployed for
enhanced insight and
analytics
Overall need to reduce
costs by optimizing
equipment efficiency,
decrease labor costs,
increase operator
effectiveness and
minimize energy
consumption
15% uptick in milling
machine utilization over 5
months
$68k in cost savings on
milling machine
1 hour cycle time
reduction from installing
redundant blade on
cutting tool
Reducing costs and increasing
productivity at GE Power with
Brilliant Manufacturing
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Deploy Brilliant
Manufacturing
solutions on 60
devices for heightened
visibility on shop floor
1
Leverage insight and
analytics that reduce
cost and increase
productivity
2
28
Customer Challenge Action Solution Architecture Outcomes
Partnered with
Wurldtech to assess
risk, build threat models
and recommend
remediation
Provisioned wind turbines
with OpShield, which
inspects critical
infrastructure data flows
Supplying multimillion
dollar wind assets brings
enterprise risk if
customers’ equipment
gets hacked.
70 wind farms and >
2,200 wind turbines will
be equipped with the
capability to inspect
communication flows and
monitor unauthorized
network traffic
Providing secure-by-
design solution to
minimize cyber-
related operational
disruptions and asset
damage
Reduce enterprise risk when
supplying critical infrastructure
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Deployment includes
equipping turbines with
the OpShield detection
and protection device
1
Provision all GE wind
turbines for industry-
leading cyber security
capability.
2
29
Customer Challenge Action Solution Architecture Outcomes
Connect 20 CNC
machines to Brilliant
Manufacturing
software
Discrete
Manufacturing, Plant
Applications,
CIMPLICITY and
Predix integrate
machine data and
consolidate
performance
visualization in single
screen
Cross-functional team
analyzes machine
data and creates
action plan to reduce
machine downtime
and enable operators
to view 3D
instructions
Cost overruns, limited
real-time visibility, lack of
unified system to access
technical information and
quality data
$1MM cost avoidance
for 1 CNC machine
45% to over 60%
increase overall
equipment effectiveness
in connected machines
Prepared to realize “Get
Insights” phase entailing
Predix for advanced
analytics
Brilliant Manufacturing integrates
data and reduces downtime at
multi-model facility in Pune, India
Automotive
Chemicals
Food &
Beverage
Transportation
Oil & Gas
Power
Generation
Aviation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Get connected using
Brilliant Manufacturing
to integrate machine
data, enable lean
processes, heighten
real-time machine
visibility and reduce
downtime at Pune
multi-modal facility
1
30
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Other
Asset Performance
Management
Automation
BrilliantManufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
31
Manufacturing
32
Customer Challenge Action Solution Architecture Outcomes
GE and Dimensys, a
service and solution
partner, worked with
Brüggen to integrate
IT data with GE’s
MES solution using
Workflow, iFIX and
Historian
Data analysis and
real-time data control,
combined with data
management, offer
new process control
and quality assurance
Automated data
ingestion and quality
assessment in the
vehicle Coating
process
Individual process
changes occurring in
short notice can be
carried out in real-time
Improved Coating
production time
Plans to expand GE SW
MES solution into other
production lines
Optimize processes on a
continuous basis to
improve production time.
Build a manufacturing
execution system (MES)
to visualize and simulate
production processes
Data insights for production optimization
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
An open, flexible, and
scalable architecture
using Workflow, iFIX
and Historian
1
Extract data insights
to apply process
controls improving
production time and
quality assurance
2
33
Customer Challenge Action Solution Architecture Results
Leverage GE
Historian to centrally
aggregate disparate
data and enable
better, faster business
decisions
Benefit from Plant
Applications’ powerful
MES capabilities to
track production in
real-time, manage
quality and monitor
downtime
Integrate web-based
tool with sophisticated
reporting and trending
capabilities to
visualize and analyze
production data
Keep real-time pulse
on operations to
enable faster problem
solving and optimize
performance
Ensure consistent
quality w/ critical insight
into quality and process
data
Cost savings driven by
heightened visibility into
resource consumption
data
Need for common
intelligence platform to
enable communication
across disparate
systems, heightened
operational visibility
and real-time
information
Implement Historian,
Plant Applications and
web-based tools to
stay competitive by
tracking downtime and
quality
1
Improve processes
through heightened
data visibility and
enhance overall
equipment
effectiveness
2
Leverage GE Brilliant
Manufacturing to power data-driven
decisions
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Consumer
Packaged Goods
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
34
Customer Challenge Action Solution Architecture Outcomes
Factora helped
connect Premier’s
machines using GE
Historian software to
collect process data
Factora modeled the
processes to visualize
what was happening
on Premier’s
production lines
Factora performed
analyses to
understand the
correlations and
root causes of issues
20% Overall Equipment
Effectiveness
improvement
Payback period < 2
years
Improved process
consistency and higher
quality products
Decreased raw
materials usage
Aging systems, lack of
operational insight.
Understand root causes
of issues and generate
data- driven insights to
improve critical processes
Analytics for food manufacturing
performance
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Develop advanced
analytics using
Historian that tie all
aspects of production
together to maximize
manufacturing
efficiency
1
Generate real-time
decision support to
empower operators to
make critical decisions
quickly
2
35
Customer Challenge Action Solution Architecture Outcomes
Scale SmartSignal
and Historian
monitoring from 50 to
600 assets across 11
plants to provide
actionable warnings of
impending equipment
failure
Industrial
Performance &
Reliability Center
remotely monitors
assets for
abnormalities,
avoiding equipment
failure
Reduce annual spend to
maintain assets. Improve
predictive maintenance to
be more productive and
cost effective
Caught 2 major instances
on the first monitored
assets avoiding 130
hours of downtime in the
Sinter plant
Project total cost of USD
$1.5 M with estimated
savings of $4.5 M per
year
Project ROI payback of 8
months
Transforming operational
maintenance spend with
advanced data analytics
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implement GE
SmartSignal, GE
Historian, and IPRC
remote monitoring
1
Detect impending
equipment failure and
proactively repair
defects
2
36
Customer Challenge Action Solution Architecture Outcomes
Collaborate with GE
Digital to make
Ocotillo smarter and
more connected
Deploy GE Digital
Brilliant
Manufacturing, APM,
Predix and OpShield
to work in
complement with
Ocotillo’s
manufacturing
infrastructure
Manage aggregate
equipment data,
digitize benchmarking
and secure OT
enablement at
Ocotillo with GE
Digital software
Avoid defects and
eliminate rework using
Intel® sensors to
communicate with the
Predix cloud
Reduce unplanned
downtime, decrease
inventory and increase
capacity recovery with
Brilliant Manufacturing
Increase uptime,
decrease costs and
reduce operational
risks with APM and
protect critical
infrastructure with
OpShield
Improve asset throughput
and reliability, optimize
manufacturing capacity
and secure data streams
at Ocotillo semiconductor
manufacturing facility
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Deploy GE Digital’s
full suite of software
capabilities to improve
semiconductor
manufacturing at
Ocotillo facility
1
Establish groundwork
for greater
collaboration between
Intel®-based devices
and GE’s Industrial
Internet software
2
Deploy industry-leading solutions at
semiconductor manufacturing facilities
37
Customer Challenge Action Solution Architecture Outcomes
Expand existing
relationship with GE
Digital to improve
manufacturing quality
Deploy CIMPLICITY,
Historian, PfMD, and
Plant Applications to
provide real-time
defect detection
capability and
establish workflow for
repair management
Ensure consistent
quality in products with
real-time trends,
statistics, and
notifications to control
quality levels
Prevent mistakes,
reduce response times,
and optimize processes
for greater productivity,
less risk, and higher
quality
Enhance production
quality to solidify CJLR’s
reputation as high-end
vehicle manufacturer
Achieve high quality production
with Brilliant Manufacturing
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Enhance production
quality at automotive
engine manufacturing
plant using Brilliant
Manufacturing
Position CJLR to
succeed within high-
end automobile market
1
2
38
Customer Challenge Action Solution Architecture Outcomes
GE was chosen by
the customer to build
out the global
blueprint for the MES
system that was
presented to the
customer
New MES was
designed using
CIMPLICITY and
Tracker and deployed
in a new production
facility in Brazil
MES was extended to
a new site in the
Middle East and 4
existing sites in the
UK
6 customer sites
operating on new MES
using CIMPLICITY
and Tracker
Improved ability to
handle complexity and
variability in demand
Increased total output
and revenue
Increase output to meet
rapidly growing global
demand. Develop robust
MES to serve as the new
standard across
expanding network of
global facilities
Driving global expansion with Brilliant
Manufacturing
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Americas
Europe
MENAT
APAC
China
Develop MES
including CIMPLICITY
and Tracker to fit in
newest production
facilities in order to set
standard for future roll-
outs
1
Extend MES to
existing and other new
facilities in order to
achieve standardized
processes globally
2
39
Customer Challenge Action Solution Architecture Outcomes
GE chosen for unique
ability to go from
design to commission
on a turn-key basis as
well as share in risk
associated with this
project
GE implemented
Plant Applications,
iFIX and Historian to
trace every step in the
manufacturing
process
Johnson Controls able
to send first customer
shipments within 4
months of going live
Strict traceability reporting
needed for new plant
supplying Lithium-ion
batteries for cars.
Implement
comprehensive MES to
manage production
complexity and reporting
requirements
3x increase in throughput
4x increase in product
quality
7x decrease in energy
consumption costs
3x decrease in inventory
costs
Optimizing operations
across a global network
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Define specific
requirements needed
in MES platform and
Implement GE Plant
Applications, iFIX and
Historian to align with
specific requirements
1
Extend MES solution to
other facilities as
needed
2
40
Customer Challenge Action Solution Architecture Outcomes
Deploy GE powered
scorecard application
with GE and Gray
Matter Systems
Application allows
operators to interact
with real-time data at
the place of machine
operation
Touchscreen
technology enables
dynamic data
manipulation
Time savings of 45
minutes per shift, per
line, per business unit
Scorecard application
allows common data to
be customized, giving
data greater contextual
value - displayed where
needed for tasks e.g.
large screen TV,
computer, tablet
Cumbersome data re-
entry between systems
with different non-
integrated clients
Implement scorecard
application
1
Application enables
system integration,
real-time data analysis
and heightened data
visibility to enhance
plant floor operations
2
Deploy Scorecard Application to
enable real-time, customizable data
analysis
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
CPG
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
41
Customer Challenge Action Solution Architecture Outcomes
GE & Pirelli partnered
to facilitate the
seamless tracking of
production
GE installed the
HMI/SCADA – iFIX
visualization system
SW Solution
generates readily
available, clear,
concise, &
requirement- specific
data
Greater visibility into
the highly complex
production facility
Integrated operations
and enhanced flexibility
across the entire system
lifecycle
System expansion into
more machines
Pirelli needed the
capability to interpret and
visualize the multitude of
process and product data
for the complex
processes of
manufacturing tires
Real-time data processing
and visualization
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Modular Integrated
Robotized System
(MIRS)
1
Integrated
Manufacturing
Execution System
(MES) and
HMI/SCADA-iFIX
visualization system
2
42
Customer Challenge Action Solution Architecture Targeted Outcomes
15,000+ welding
machines across shipyard
run on silos at each shop
level manually. No
visibility into welding
resources and real-time
operational status.
Pursuing transformation
to brilliant shipyard
leveraging Predix as an
underlying platform
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Joint discovery and
UX workshop to
define & prioritize
target business
outcomes
Optimize welding
resources (human &
machine)
Enable pervasive welding operation
visibility to enable data-driven
decisions for optimized performance
Minimal viable project
definition to start
digital transformation
journey per GE’s
FastWorks approach
Software-defined
welding machine co-
design and welding
operation and key
parameters
visualization
dashboard
implementation
Connect welding
machines over
wireless LTE
communication
1
Display welding
parameters and
machine status
3
Calculate & visualize
operation KPIs on
dashboard
4
Ingest sensor time-
series data to Predix
cloud using Predix
machine and field
agent
2 Reduce welding material
cost
Improve welding quality
43
Customer Challenge Action Solution Architecture Outcomes
Predix leverages data
from connected
elevators, escalators
and PORT
Technology to identify
service needs before
they occur
Scale Predix–based
solution throughout
fleet of assets to
deliver premium
digital solutions
powering smart
buildings and urban
mobility
Heightened ability to
scale predictive
maintenance solutions
across the fleet
Reduce downtime by
using Predix to predict
and resolve service
issues before they occur
Position Schindler to
develop digitized
offerings for new value
streams w/in elevator
industry
Fully digitize service
infrastructure and more
accurately foresee
necessary maintenance
for millions of devices
Adopt Predix to predict maintenance
and catalyze digital transformation
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Catalyze digital
transformation by
adopting Predix
1
Connect elevators
and eliminate
downtime through
predictive
maintenance
2
44
Customer Challenge Action Solution Architecture Outcomes
GE and Terreal define
the “Core Model” by
means of a functional
analysis, taking into
account specific
needs of each site
Collect and archive
data for each machine
and product in real
time using Historian,
Plant Applications and
CIMPLICITY
Model key production
processes and deliver
standard workflows to
operators
Meet high production
requirements and remain
competitive in the tile
industry. Monitor lines
and production equipment
and standardize KPIs
across all 23 sites
Increased production
efficiency by 15%
Pilot program completed
in less than 3 months
before moving to multi-
site deployment
Reduced energy
consumption by 1%
Achieved payback period
of 14 months
Decreased operating
costs
Increase production capacity with
GE Brilliant Manufacturing
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Collect and archive data
to model production
processes with
Historian, Plant
Applications and
CIMPLICITY
1
Deliver standardized
workflows to operators
2
45
Customer Challenge Action Solution Architecture Outcomes
Automate supply chain
processes to make them
lean and reduce
manufacturing costs
Leverage GE Digital’s Discrete
Manufacturing (PfMD) and CIMPLICITY
to reduce manufacturing costs
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implemented GE
Digital’s Discrete
Manufacturing (PfMD)
and CIMPLICITY to
automate supply chain
management, instill
lean processes and
reduce manufacturing
costs
Next phase of project
includes building
digital solutions on
Predix to reduce
manufacturing costs
and improve product
quality
Wetown leveraged
relationship as existing
supplier of GE
Industrial Solutions to
learn about GE Digital
capabilities
Implement GE Digital
technology, including
Discrete Manufacturing
(PfMD) and
CIMPLICITY
1
Establish lean supply
chain by eliminating
waste, reducing lead
time, using process
discipline and increasing
throughput
2
Reduce manufacturing
cost per meter by 20%
Increase busway
volume to 1 million
meters in 3 years
Per capita output
increase by 30%
46
Customer Challenge Action Solution Architecture Outcomes
Implement GE’s Plant
Applications to get
connected and launch
Brilliant Manufacturing
journey
Streamline ERP
systems and automate
quality reporting on
production floor
Incisive, root cause
analyses of
unplanned downtime
Reduce time taken for
quality control audits
by ½
Disseminate root cause
analysis of unplanned
downtime to plant +
operations leadership
Lengthy processes to
ensure high-quality
food production and
lack of data-driven
visibility into causes of
unplanned downtime
Derive process improvements+
drive cultural change with GE
Digital Brilliant Manufacturing
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Healthcare
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implement Brilliant
Manufacturing to
leverage process
improvements from
incisive MES
1
Proven
improvements from
use of Brilliant
Manufacturing
technology drive
abiding value w/in
agile, innovative
company culture
2
Leading
customer-brand
dairy company
47
Customer Challenge Action Solution Architecture Outcomes
GE and the customer
extended a 25-year
partnership
The customer gained
access to products,
like Machine Edition,
not previously in its
portfolio to
consolidate and
manage data
Access to full Brilliant
Manufacturing
software suite was
extended to all
customer facilities
Consolidate process
data under Brilliant
Manufacturing
umbrella using
Machine Edition
Eliminate data silos
across global network
of 108 facilities
Extended partnership
with GE Premium
Support to ensure
optimal operational
efficiency
Unable to consolidate
data from all 108 facilities
under a single umbrella.
Optimize and
continuously improve
operations across all 108
facilities worldwide
Optimizing operations across
a global network
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power Generation
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Extend Brilliant
Manufacturing SW
licenses to all
customer facilities
1
Deploy Machine
Edition to consolidate
data and eliminate
silos and optimize
operations with
Premium Support from
GE
2
Global
automotive
company
48
Customer Challenge Action Solution Architecture Outcomes
GE & a Global
Automotive company
expanded their
existing relationship to
build one of the most
productive plants in
North America using
CIMPLICITY,
Historian and Machine
Edition
Enabled the auto
manufacturer to
achieve flexible
manufacturing and
maintain an
Engineering team
25% of the size of a
competitor
70% reduction in
maintenance training
time
50% reduction in
engineering training
time
80% reduction in
project integration
costs
Improved warranty,
recall, defect and hold
management
Accelerate North America
production capacity to
support brand image.
Maximize the intelligence
on the manufacturing floor
for production
management control
Achieving flexible, continuously
improved manufacturing
Global
automotive
company
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Deploy CIMPLICITY,
Historian and Machine
Edition to achieve
sophisticated HW/SW
architecture
1
Build Production
Management Control
System linking
Enterprise, Site, Cell
and Floor Level data
2
49
Mining
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Asset Performance Management
51
Customer Challenge Action Solution Architecture Results
Collaborate with GE
Digital to integrate
SAP PM
Deploy Asset
Performance
Management (APM)
from GE Digital and
Predix to work in
complement with SAP
PM
Produce a framework
for defining
maintenance
strategies based
upon Failure Modes
and Effects Analysis
(FMEA) standards
Increased safety
performance at
mining, smelting, and
refining operations
Reduction in critical
equipment and
production downtime
Effective and
productive use of
Anglo’s maintenance
budget
Effective identification of
critical equipment
Improve safety, optimize
maintenance strategies and
utilize maintenance
resources effectively on the
right jobs and maintenance
activities to improve safety,
reduce downtime, increase
production and reduce
costs.
Deploy GE Digital’s
full suite of software
capabilities to
improve safety,
reduce downtime, and
optimize maintenance
strategies
1
Establish
groundwork for
greater collaboration
between Anglo
American’s SAP PM
software and GE’s
Industrial Internet
software
2
Utilize asset performance management to
improve safety, optimize maintenance
strategies, and utilize maintenance resources
effectively
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
52
Customer Challenge Action
Solution
Architecture Outcomes
Collaborate with GE Digital
and Joy Global
Deploy Asset Strategy
Optimization (ASO) part of
GE’s Digital Asset
Performance Management
(APM)
Aid Joy Global in preparing for
change, managing change,
and reinforcing change
In nine months, Joy Global achieved
100% ROI. Joy Global recorded 115%
ROI in 12 months and continues to grow
as the implementation is rolled out to
other regions.
Its partnership with GE Digital Mine has
allowed Joy Global to fully engage
customers about getting more involved
in their operations and optimizing their
entire business strategy and systems.
To optimize performance,
Joy Global analyzes data
produced by its smart
connected products. The
company was in search of a
solution that would support
its life cycle management
processes by allowing it to
better use the data
available.
Deploy Asset
Strategy Optimization
to support Joy
Global’s life cycle
management
processes by allowing
it to better use the
data available
1
Establish groundwork
for greater collaboration
between Joy Global
and GE’s Industrial
Internet software
2
Utilize asset performance management to
support life cycle management processes
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
53
Customer Challenge Action Solution Architecture Results
Collaborate with GE
Digital Mine team
Deploy Asset
Performance
Management (APM)
from GE Digital
to ‘tie together’
challenges of mine
management,
engineers, and
technicians
Offer Event planning
services, case
histories, alert drill
downs, dashboard
views, and box
reports
GE Digital Mine Asset
Performance
Management enabled
mine management to
effectively communicate
asset health.
Provided accurate up to
the minute reporting
capabilities.
Reduce unplanned
downtime, increase
uptime, decrease costs
and reduce operational
risks with APM
Mine management can be
challenging and often
relies heavily on the
reliability of engineers and
technicians to verbally
communicate the health
of their assets
Deploy Asset
Performance
Management (APM)
from GE Digital
to meet mine
management
challenges
1
Establish
groundwork for
greater collaboration
between Rio Tinto’s
mine management
and GE’s Industrial
Internet software
2
Utilize asset performance management
to effectively communicate health of
assets
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
54
Customer Challenge Action Solution Architecture Outcomes
Limited integration
between production and
maintenance, lack of a
reliability culture, and
minimal emphasis on
maintenance and
schedule planning among
engineers.
Reduces unscheduled maintenance
delays with APM
Severstal collaborated
with GE Digital APM
(formerly Meridium
Enterprise APM), with
help from Maintex
consultants, asset
strategy and SI
provider, to design an
APM solution to
establish a solid
foundation for future
development
The solution helped
Severstal automate
reliability processes,
and develop intelligent
asset strategies for
Operational
Excellence and
training to engage all
employees in the
reliability and
maintenance
processes
Implement GE Digital
APM (Formerly
Meridium Enterprise
APM)
1
Integrate historic data
from planning and
scheduling into the
solution - 1.5 million
functional locations
and equipment units,
10 million work history
records, over 300,000
task lists of repetitive
operations, and over
35,000 measurement
points
2
20% reduction in
unplanned
maintenance delays
for core equipment
Completed criticality
analysis on 17,000
machines with
distribution by risk level
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power=
Mining
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
55
Customer Challenge Action Solution Architecture Outcomes
South32 saw an unmet
need for digital
transformation to
decrease waste and
increase efficiency. As a
leader in the Mining
industry, South32 decided
they needed to
dramatically change
mining operations by
simplifying and eliminating
waste, leveraging digital
technology and evolving
their culture.
Transforming operational maintenance
spend with advanced data analytics
Automotive
Chemicals
Food &
Beverage
Mining
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
1
2
Collaborate with GE
Digital Mine and
South32 to jointly
address solutions for
ore recovery, process
throughput and energy
efficiency improvement
Deploy GE Digital
Mine’s APM and
Operations
Optimization solutions
Aid South32 in
preparing for change,
managing change, and
reinforcing change
Deploy GE Digital’s full suite
of capabilities to address the
need to replace manual
intervention and improve
throughput.
Establish groundwork for
greater collaboration
between South and GE’s
Industrial Internet software
Using GE Digital’s Asset
Performance Management &
Operations Optimization
solutions on Predix, mining
process operators can
transform real-time machine
data into actionable production
efficiency metrics
These metrics can identify
bottlenecks and equipment
issues, helping to avoid
unplanned downtime and
increasing personnel efficiency
On average, implementing
Operations Optimization
solutions can increase
productivity, efficiency and
recovery
56
Customer Challenge Action Solution Architecture Outcomes
Improve maintenance
strategies, asset reliability
and reduce annual
production losses from
condensers and
compressors
Reduce Production Losses with Asset
Performance Management
Vale Fertilizantes
implemented GE Digital’s
APM (formerly Meridium
Enterprise APM), to
improve its maintenance
strategies and improve
reliability
Leveraging the APM
solution, focus on
analyzing production,
thickness monitoring and
root cause analysis
Implement GE Digital
APM solution
(Formerly Meridium
Enterprise APM)
1
Leverage GE Digital’s
Reliability
Management and
Compliance & Integrity
Management
solutions, part of the
APM suite, to take
advantage of
production analysis,
thickness monitoring,
and root cause
analyses capabilities
2
$1.4MM saved by
avoiding 25 days of lost
production
$1.275MM Increase in
revenue from
production
improvements
$150K reduction in
maintenance expenses
Zero corrective
maintenance between
2014-15.
Vale Fertilizantes
partnered with the APM
team to perform an
Root Cause Analysis
audit to analyze the
condenser system and
document failures, as
well as develop
strategies to prevent
reoccurrence
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Operations Optimization
August 20, 2022
57
58
Customer Challenge Action Solution Architecture Results
Collaborate with GE
Digital Mine
Deploy GE’s
Operations
Optimization
GE’s solution relieved
operators of many
decisions that were
previously difficult
given the complex,
variable, and real-
time nature of
the processes in their
charge.
40% improvement in
pH stability whereby
variation was reduced
from 1.2 to 0.7
0.5% increase in
nickel extraction
efficiency
3.3% increase in iron
extraction efficiency
1.4% increase in the
PGM grade
(concentration)
Impala Platinum identified
difficulties in controlling
the pH in the first stage
autoclaves, and poor pH
control has a serious and
negative impact on the
PMR processes. The
processing of platinum is a
complex and costly
affair.
Deploy GE’s
Operations
Optimization to
provide stabilization
of the pH to improve
leaching efficiency,
on-line and real time
pH sampling, and
simplification of the
control approach
1
Establish
groundwork for
greater collaboration
between Impala
Platinum and GE’s
Industrial Internet
software
2
Deploy GE’s Operations Optimization to
digitize and control process of pH levels
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
SSA
MENAT
APAC
China
Operations
Optimization
Automation
Brilliant
Manufacturing
Cyber Security
Predix
59
Customer Challenge Action Solution Architecture Results
Collaborate with GE
Digital Mine
Deploy GE’s
Operations
Optimization and
Advanced Process
Control
Enable all the
controllers on a
process
unit to work together
to achieve the larger
process objective.
Increased capacity by
30-40% in
crystallization
processes by using
energy more efficiently
Operators do not have
to rely on the output of
process parameters
for decision making
Quality control
becomes proactive
rather than reactive
LANXESS needed to
ensure optimal control of
its operations to meet
quality, energy, and
throughput targets. They
sought a solution that
would form part
of a continuous
improvement cycle such
that the control system
would never be static but
rather contribute towards
incremental process
improvements.
Deploy GE’s
Operations
Optimization and
Advanced Process
Control to trigger
improvements before
products are out of
specification, which
allows for a proactive
approach.
1
Establish
groundwork for
greater collaboration
between Lanxess and
GE’s Industrial
Internet software
2
Deploy GE’s Advanced Process Control and
Operations Optimization to ensure optimal
control of operations and drive continuous
improvement
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
SSA
APAC
China
Operations
Optimization
Automation
Brilliant
Manufacturing
Cyber Security
Predix
60
Customer Challenge Action Solution Architecture Results
Collaborate with GE
Digital Mine
Deploy GE’s
Operations
Optimization
GE’s solution was
implemented in
Lonmin smelter
operation and
expanded to include
monitoring of control
systems.
Increased uptime and
decreased
maintenance costs on
fans and blowers
The overall impact on
the stability of the
concentrator ultimately
led to greater
recovery, which is up
1.5%.
Throughput increased
by more than 10%,
consistently reaching
maximum design
capacity.
The Digital Mine
advanced controller
stabilized the pH
control in the absorber
1.5% greater recovery
in slag plant
Lonmin is the third-largest
producer of PGM
(Platinum Group Metals) in
the world. In 2007,
platinum prices were at an
all-time
High. Lonmin wanted to
maximize efficiency
and unlock any hidden
capacity in its process.
Deploy GE’s
Operations
Optimization to
increase efficiency
and monitor control
systems
1
Establish
groundwork for
greater collaboration
between Lonmin and
GE’s Industrial
Internet software
2
Deploy GE’s Operations Optimization to
maximize efficiency and unlock hidden
capacities
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
SSA
APAC
China
Operations
Optimization
Automation
Brilliant
Manufacturing
Cyber Security
Predix
61
Customer Challenge Action Solution Architecture Results
Collaborate with GE
Digital and MCM to
jointly address the
opportunity for
significant recovery
improvements
Deploy GE Digital
Mine’s CLPM
Solution and
Operations
Optimization
solutions
Highlight controllers
that are deteriorating
and, as a result,
engineers can focus
their efforts where it
will be most effective
Using Operations
Optimization solutions,
mining process operators
can transform real-time
machine data into
actionable production
efficiency metrics
These metrics can identify
bottlenecks and equipment
issues, helping to avoid
unplanned downtime,
identify bottlenecks and
increasing personnel
efficiency
On average, implementing
Operations Optimization
solutions can save an
average of 5-15%
Due to operation inefficiencies and
plant constraints, Mopani was
struggling to maintain a consistent
recovery from the Nkana
Concentrator sent to Mufulira’s
Smelter.
The Concentrator relied on very old
manual control philosophies and
operation approaches unable to
account for concentrator feed
upsets. This was causing significant
strain in the plant and as, a result,
the plant was losing significant
revenue per day.
Deploy GE Digital’s full
suite of software
capabilities to address
the need in the
automation layer, base
control layer, and
optimization layer
1
Establish
groundwork for
greater
collaboration
between Mopani
and GE’s Industrial
Internet software
2
Optimize processes and improve
productivity throughout the copper
processing and refining value chain using
Digital Mine solutions
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
SSA
APAC
China
Operations
Optimization
Automation
Brilliant
Manufacturing
Cyber Security
Predix
62
Customer Challenge Action Solution Architecture Results
Collaborate with GE
on Operation
Optimization powered
by Predix
Deploy GE’s
Operations
Optimization
GE’s Digital Mine’s
solution was to
evaluate and optimize
20 loops in grinding
and flotation areas,
followed by a
continuous monitoring
phase
50% sump overflow
reduction
20% less gold in
tailings in flotation
circuit
14% more gold in
flotation circuit
concentrate
Equal to production
increase of
USD900K/year
Contributed to 1.5%
recovery increase
Less wear and tear
and increased
efficiency of pumps
with level consistently
above 50%
The gold producer plant
had large variability in
sump levels which caused
sump overflows even when
the valve was closed.
Equipment inefficiency and
loops that were failing to
reach set point or were
unstable also plagued the
plant
Deploy GE’s
Operations
Optimization to
discover root cause
of sump overflows
and failing loops
1
Establish
groundwork of GE’s
Industrial Internet
software and the gold
producers’ operations
system
2
Deploy GE’s Operations Optimization reduce
sump overflow and increase equipment
efficiency
Gold
Producer
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
SSA
APAC
China
Operations
Optimization
Automation
Brilliant
Manufacturing
Cyber Security
Predix
63
Customer Challenge Action Solution Architecture Results
Collaborate with GE’s
Operation
Optimization powered
by Predix
Deploy GE’s
Operations
Optimization
GE’s Digital Mine
solution was
implemented on one
of the milling circuits
to stabilize the circuit
and optimize
throughput
Increase average
throughput by more
than 5.5%
Decreased power
consumption per ton of
material fed by almost
2%
Decreased density
variation of the
cyclone feed
Operations
Optimization proved
that it could control the
milling process to
better handle
disturbances within
operational and
physical constraints
The company was losing
potential revenue as a
result of sub-optimal
throughput and efficiency
in milling circuits. The
senior metallurgist wanted
to improve and stabilize
grind quality, improve
throughput, decrease
energy costs, and increase
revenue. Although there
was a control strategy in
place, it required a
significant amount of
manual intervention.
Deploy GE’s
Operations
Optimization to
replace manual
intervention and
improve throughput.
1
Establish
groundwork of GE’s
Industrial Internet
software and the
company’s control
strategy
2
Deploy GE’s Operations Optimization to
increase average throughput
Mining
Company
Automotive
Chemicals
Food & Beverage
Mining
Oil & Gas
Power Generation
Manufacturing
NA
LATAM
Europe
MENAT
SSA
APAC
China
Operations
Optimization
Automation
Brilliant
Manufacturing
Cyber Security
Predix
64
Oil & Gas
65
1) Excursion and anomaly management
2) Equipment monitoring and analysis
3) Process Surveillance
4) Knowledge repository … best practice
sharing
• Unplanned production deferrals
• Multiple tools for process surveillance
• Limited early warning of plant threats
APM on Predix + O&G extensions providing
fleet-wide insights for real-time visibility of
global plant operations
Reduced production deferrals
Contributing to 2-4% higher global
operations efficiency
Improved safety, engineering
productivity, data visibility and
efficient decision making
Connected Optimized
Insights
Largest APM deployment on Predix at scale covering systems + platforms
Machine learning + digital
twin analytics
Full deployment … cover 400-600
assets and asset classes, deployed
1MM+ tags
Next Steps:
Expansion into reliability
management + inspection
Customer Challenge Solution Outcomes
Events, alerts,
workflows
$100MM+
bottom line impact
per 1% efficiency
improvement
Asset Performance
Management for Upstream
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
GE Value : $~30 MM orders over ~6 years
Approved for External
66
Customer Challenge Action Solution Architecture Outcomes
Existing asset
management strategy did
not support remote asset
monitoring, as it consisted
largely of manual
processes, siloed data,
individual decision-making,
untraceable knowledge
and activities
Creates Sustainable Operations with
Intelligent Asset Strategies
Santos GLNG
partnered with GE
Digital to support their
shift towards an
intelligent asset
performance
management (APM)
strategy
Santos GLNG
implemented GE
Digital’s Asset
Performance
Management suite, with
the plan to build
dashboards containing
information relevant to
production, reliability,
and integrity engineers
Implement GE
Digital’s Asset
Performance
Management suite to
enable an intelligent
asset strategy
1
Engineers in central
operations center able
to use technology to
communicate with the
field for better decision-
making, faster
response and active
support
Reduction in field travel
and operating
expenditures
Improvement in
productivity, and robust
and sustainable
operations
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Establish a super-user
group with power user
training to learn how to
design asset policies
and strategies that help
automate, alert, and
recommend how
equipment is operated,
monitored, and
maintained
2
67
Customer Challenge Action Solution Architecture Outcomes
Long lead times between
inspection,
recommendation, final
validation & approval.
Caused by fixed equipment
inspection program being
reactive, no standardized
procedures and practices,
and heavy reliance on third-
parties, as well as Manual
data processing and no
integration across systems.
Using Risk Based Inspection to Integrate
Asset Information Across Multiple Sites
Sinclair collaborated
with GE Digital APM
(formerly Meridium
Enterprise APM), to
implement a phased
solution across two
refineries
To maximize the
success of the GE
Digital APM solution,
Sinclair made
additional investments
to upgrade IT
hardware and internet
capabilities, create
company-wide
policies, formalize the
inspection program
and develop training
Implement GE Digital
APM solution
(Formerly Meridium
Enterprise APM)
1
Integrate asset and
procedural information
to create program and
data consistencies
access across the
enterprise
2
150+ inspection
procedures formalized
All required asset
information
immediately available
across the enterprise
Seamlessly integrate
the principles /
requirements of API
580/581 into decision-
making and planning
processes for
inspections
Ensure corrosion
rates, remaining life,
and inspection
intervals were
calculated for every
thickness inspection
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Provide efficiency and
transparency through
APM reporting and
dashboard capabilities
3
68
Customer Challenge Action Solution Architecture Outcomes
Partner with GE
Digital to convince
even the most
experienced operators
of APM’s value
Deploy SmartSignal
on premises to detect
equipment problems
before they occur,
affording scheduled
downtime and cost
control
Undergo systemic
cultural shift to ensure
people and processes
enable digital
transformation
Saves $670M/yr of
unscheduled
maintenance*
Save $6.7MM/yr in lost
production
opportunity*
Cohesive, progressive
culture endorsing
digital transformation
Reduce unplanned
downtime and shift
maintenance from
reactive to proactive while
inducing cultural change
to embrace digital
transformation
Implements GE’s SmartSignal for
proactive maintenance and embraces
digital transformation
Leading Oil & Gas
Manufacturer
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implement GE
SmartSignal to increase
uptime, decrease cost,
and reduce operational
risk
1
Reshape company
culture to support
thorough digital
transformation.
2
69
Customer Challenge Action Solution Architecture Outcomes
GE and large IOC
form partnership to
deploy solution that
pulls data from
millions of devices
across a large fleet of
assets securely and at
high speed
The GE Digital
solution provides one,
unified data layer for
real time analytics and
visualization for 4MM+
tags of data coming
from wells, plants,
treating facilities, &
offshore platforms
Increased data visibility
for improved decision
making efficiency
Decreased data analysis
time across fleet
Large IOC needed
solution capable of
aggregating 4MM+ tags
– GE can support 20MM
tags
Lack of data
aggregation
capabilities from 40
separate systems.
Need centralized
database to enable
comprehensive data
analysis
Centralize big data for
real-time data visibility
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Healthcare
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Major IOC
Centralized data
collection and
aggregation from 40
systems provides
increased visibility into
real-time data
1
Enables
comprehensive asset
data analysis and
more rigorous data
management
2
70
Customer Challenge Action Solution Architecture Outcomes
Major IOC partnered
with GE to support its
business
transformation goals:
Eliminating unplanned
downtime &
production shortfalls
Improving
collaboration between
affiliates and
headquarters
Cultivating a proactive
culture
GE’s Asset
Performance
Management Solution
currently monitors 76
shaft lines (210 pieces
of equipment) with
more than 6000
sensors
Annual savings of $40-
50MM
Reduction of
catastrophic asset
failures by 100%
Offsets 10% of total oil
production losses
(beyond asset failures
alone)
Increased critical asset
life
Catastrophic asset
failures (7-10 per year)
causing costly
unplanned downtime &
significant production
losses. Use of
predictive analytics for
early failure prediction
and to minimize
unplanned downtime
Major IOC
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Predictive analytics
drive model-based
condition monitoring
1
Understand pending
issues before
becoming production
problems to decrease
unplanned downtime
and production losses
2
Reducing catastrophic
asset failures with
APM
71
Customer Challenge Action Solution Architecture Outcomes
Deploy OpShield
perimeter units into
the reference
architecture for all
production sites
Deploy OpShield field
units to all
unconventional drilling
operations
Integrate with current
SIEM
Gained visibility into OT
security threats
Immediate notification to
specific threats against
devices in their
environment
All data managed from
central SOC and
aggregated with all other
Cyber threats for
complete security picture
No visibility to traffic in
production network
Major IOC
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Deploy OpShield in
tap mode to utilize
firewall (Juniper) Span
port and train visibility
while sitting above the
layer 3 DMZ within OT
1
Roll out to include 1
perimeter unit to each
site with unconventional
drilling needing
additional field units for
each pumping location
(estimated 500+)
2
Protecting machines
is smart business
72
Customer Challenge Action Solution Architecture Outcomes
2013: Gap analysis of
oil rigs
2014: Wrote policies
and began training for
compliance to IEC
2015: 6 rigs certified
as compliant to IEC
Visibility into
communications on oil
rigs across the globe
Enforcement of policy to
vendors
Centralized security
management from
Houston, TX SOC
No control over policy
or downtime on rigs
Major IOC
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Generation
Other
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
OpShield
Deployment:
Initially North South
traffic to oil rig through
perimeter on each rig.
Phase 2 to include
monitoring all traffic
with field units
1
Training and
Ongoing Support:
Policy documented
and personnel trained.
Process Control
Domain team now
used as cyber experts
for all Operational
cyber issues
2
Protecting machines
is smart business
73
Power
74
Customer Challenge Action Solution Architecture Outcomes
A2A was planning to
mothball some of
their combined cycle
gas plants. GE
proposed a solution
for greater flexibility
at these sites to
make them more
competitive in the
market.
GE’s advanced software
solutions along with AGP
upgrade allowed A2A to
improve plant
responsiveness. A2A is now
better able to meet fast-
changing grid demands.
Achieved 65 MW
per GT Min load level
Minimized fuel start
costs
Load ramping at up to
±50 MW/min,
2.5 X normal rate
GE’s Operations
Optimization software
solution was installed
at four power plants in
Lombardia and at the
Chivasso power plant.
1
AGP hardware upgrade.
The software solution
enabled the hardware
upgrade to be
monetized
2
Implement Operations
Optimization to increase power
plant flexibility
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
“Our fleet, including at our other two combined-cycle power plants in Cassano
and Sermide, will reap the benefits of GE’s advanced software solutions.”
— Valerio Camerano, CEO, A2A
A2A, the largest Italian multi-utility
company, needed to modernize
their power plants to be more
responsive to changing grid
demands and boost productivity in a
competitive market.
75
Advanced Meter Insight (AMI)
Challenge
• AusNet Network Services, Victoria, Australia’s largest
diversified energy infrastructure company came under
regulatory compliance pressure from a mandate to
modernize aging electric meters to smart meter
networks.
Solution
• Following DB Results’ advice, AusNet trusted GE’s
technology to centralize data integration on a single,
holistic platform that significantly enhanced data
visualization and empowered more efficient demand
response. By leveraging the machine learning, artificial
intelligence and semantic data modeling of GE’s product
portfolio, AusNet was able to provide a reliable, accurate
single source of truth to retailers and regulators.
Results
• GE’s technology helps ensure network and meter
uptime by providing a single pane of glass for ICT teams
and operators to be able to see asset status in real-time.
Before deploying GE’s solution, AusNet would incur
unnecessary expenses in sending multiple truck rolls
300-400 miles out into the field to investigate potential
network or meter faults.
“By leveraging GE’s technology,
we’re able to help our utilities
customers quickly unify and
interpret complex data feeds
from smart metering and grid
operations, proactively forecast
asset performance and lifespan
and provide predictive servicing
of critical expensive assets.”
— Matt Nidd, Systems
Integration Lead, AusNet
Services at DB Results
Accurate meter
performance data on
a daily basis for 20
market retailers.
700K meters
76
Customer Challenge Action Solution Architecture Outcomes
Existing maintenance
system wasn’t able to
keep up with regulatory
requirements and the
company’s vision for
implementing a world-
class maintenance
strategy
Reduce Asset Failures with APM
Basin Electric
collaborated with GE
Digital’s APM
(formerly Meridium
Enterprise APM), to
implement a new
calibration
management system.
Integrate multiple
data sources and
improve the user
interface, to provide
technicians with a
single source of the
truth for calibration,
Implement GE Digital
APM solution
(Formerly Meridium
Enterprise APM)
1
Integrate multiple
data sources and
enable processes to
be digitized with APM
solution
2
10% reduction in asset
failures
$20K annual savings in
productivity
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Other
NA
Europe
MENAT
LATAM
APAC
China
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
User Interface
simplified and provided
as a universal point-of-
access for all
technicians to locate
and update instrument
calibration information
3
77
Customer Challenge Challenge Solution Outcomes
Integrate data from 2
million smart meters
and 30 network
systems
BC Hydro gains contextual
insights from two million
smart meters
Advanced Meter Insight (AMI) from 2
million smart meters
Data architecture to
quickly and easily
integrate data from 2
million smart meters,
5,000 relays, 2,000
routers and 30
different operational
and IT systems
including homegrown
and legacy systems
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Predix Powered
App*
ServiceMax
Cyber Security
GE’s core technology
enables operators at BC
Hydro to effectively and
efficiently triage hundreds
of millions of data elements
every day
Leadership
recognized that
without the right
technology, it would
face significant
challenges
integrating and
analyzing such a
large volume of data
from so many
different sources
*Heritage Bitstew customer
78
Customer Challenge Action Solution Architecture Outcomes
Bord Gais required
condition-based
monitoring to mitigate
unplanned downtime
Installed APM,
featuring 141 sensors
across Whitegate,
offering operational
recommendations
while providing
consolidated view of
plant performance
Implemented
Advanced Controls
OpFlex, powered by
Predix, to deliver
enterprise visibility
and data-driven
insight
€2,28MM positive
financial impact from
cost savings and cost
avoidance
21 catches of impending
component failure by
APM system for
constant plant availability
European regulations
demanding greater
renewable energy
production created grid
challenges at Whitegate
plant
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Implement APM and
Advanced Controls,
powered by Predix
1
Detect impending
component failure and
heighten outage
management efficiency
2
Leverage APM and Advanced
Controls, powered by Predix, to
surmount grid challenges
79
Optimize Availability
Challenge
Bruce Power, operator of the world’s largest nuclear generating
facility, had more scheduled maintenance activities than
capacity, resulting in delays. Provides 15% of Ontario’s power.
Solution
Bruce Power identified and implemented maintenance-related
work-process improvements through Asset Performance
Management (APM) from GE Digital to increase availability
while continuing to meet the company’s high safety standards.
Results
By continually identifying opportunities for maintenance-related
work-process improvements with GE Digital’s APM, Bruce
Power increased the life of existing assets, improved plant
reliability and availability and increased the amount of power
pumped into the grid.
As a result of one of its units surpassing 500 days of
continuous operation . Bruce Power was recognized as the top
performing multi-unit CANDU plant in the world by the Institute
of Nuclear Power
500 days of
continuous operation
at one unit
30% lower cost than
the average price of
electricity
80
Customer Challenge Challenge Solution Outcomes
Increase efficiency for
largest independent
steam power plant in
Pakistan running on
expensive furnace oil
Achieve greater asset
uptime and identify
and reduced planned
downtime
A distinct need to meet
growing energy demands in
Pakistan while controlling
fuel and other operating
costs
APM resulted in 1%
efficiency improvement,
$5MM value per year
Operations Optimization
for coal resulted in 1%
efficiency improvement,
$5MM value per year
Operations Optimization for
gas resulted in 1%
efficiency improvement,
$7.5MM value per year
$18MM/yr customer value
… total value over contract
period >$200MM
Operations optimization drives 4%
efficiency increase with Digital
Twin
APM & Operations
Optimization was rolled
out at 1.3-gigawatt plant
powered by 4 Ansaldo
steam turbines
1
Physics based
expertise & analytics to
deliver customer value
2
Increase efficiency of
existing hardware in
Hubco’s aging installed
base
3
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
81
1. Upgrading Invenergy’s legacy controls
2. Up-grading, protecting network security
with Opshield, a cutting-edge purpose-
built security solution for industrial and
process control environments
3. Software maintenance, updates, and
patches for the duration of the ten-year
term.
“As online threats multiply and the electric grid
goes digital, cyber security is a top priority for
Invenergy,” said Jim Shield, EVP and CCO at
Invenergy.
One of largest Cyber Security
agreements in history of Industrial
Internet
Leveraging GE’s Cyber Security across
Entire 10+ GW Wind Fleet and Develop
Framework to Add to Future Farms
Power & Utility
Renewables
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
Cyber Security
Collaboration with GE and Invenergy to
develop long-term, enterprise-wide cyber
security partnership that meets Invenergy’s
operational needs.
• NERC/CIP Compliance
• Avoided penalties
• Avoided downtime due to Cyber-attack
• Protection of valuable information and IP
from malicious access and disclosures
Customer Challenge Solution Outcomes
82
Grid Reliability
Challenge
Kahramaa is the sole transmission and distribution system
owner and operator for the electricity and water sector in
Qatar. They had an ambitious business goal to identify
and prioritize maintenance and asset replacement based
on risks related to the current condition of all electrical
assets across their distribution substations.
Solution
Kahramaa worked with GE to implement an APM system
that could provide consistent analytics for all assets,
recommendations for action based on condition and risk,
and provide comprehensive, fleet-wide reporting.
Results
With the system in place, Kahramaa is now able to
analyze the condition of their grid-wide assets. The
number of substation faults have been reduced by more
than 50% and Kahramaa achieved an ROI on the system
of 180% after 2 years of implementation.
11,300
distribution
substations
150K assets
12 asset types
50% Reduction in
equipment failure
83
Customer Challenge Action Solution Architecture Outcomes
Install OpFlex control
software on a 6B gas
turbine for the first
time ever
Specific software
installed includes
AutoTune, Turndown,
Variable Peak and
Smart Inlet Bleed Heat
These Advanced
Controls solutions deliver
broad operational
flexibility across all plant
operation modes by
expanding operating
envelope
Lower minimum part load,
reduce fuel costs and
improve maximum power
output while maintaining
emissions compliance
60% turndown to 40%
load
110% emissions
compliant peak load
2% fuel savings during
part load operation
Deploy OpFlex for greater
operational flexibility and fuel
savings
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
Deploy OpFlex control
software to run gas
turbines at competitive
levels
1
Set emissions limits
while letting turbines
control maximum
performance within
those limits
2
Place Mainova in a
more profitable market
position
3
84
Customer Challenge Challenge Solution Outcomes
Improve operating
efficiency in its power
production across
48,000 megawatts of
generation capacity
Balance maintenance
requirements of its
GE units among the
NRG fleet with a need
to maximize power
output to meet the
needs of bulk power
markets
NRG achieves optimal
balance between asset life
and performance to
maximize profitability
2-3% output improvement*
ZERO impact to plant
outage schedule*
Incremental $5MM
customer revenue potential
per 32K hours *
Operations efficiency, flexibility
& emissions control
Operations
Optimization to
dynamically review gas
turbine operations, adjust
operating conditions and
key set points
1
Operate plants above
baseload conditions
safely, banking MW
hours to take advantage
of peak market prices
2
“Look ahead” approach
identifies optimal
maintenance windows,
delivers control over
tradeoff between asset
maintenance and
opportunities
3
* Projected estimates based on GE modeling and historical PJM energy pricing
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
85
Customer Challenge Challenge Solution Outcomes
India RRF regulatory
requirements
Turbine data
availability and gain
closed-loop control,
unreliable site
connectivity
GE delivers Outcome as a
Service for 94% forecast
accuracy
94% forecast accuracy,
6% better than industry
“best” benchmark
Reduced imbalance
penalties of $126K per
farm annually
Power forecasting
minimizes imbalance penalties
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power
Other
Operations
Optimization
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
LATAM
Europe
MENAT
APAC
China
Operations
Optimization pilot on
one wind farm, 44 WTG
and 70 MW
1
On-premises and cloud
hybrid architecture
addressed network
connectivity challenges
2
New wind power forecast
algorithm to predict
outcomes 1-4 hours in
advance
3
Quality and resolution
of weather data for
forecast accuracy
86
Customer Challenge Challenge Solution Outcomes
Maintain reliable
operation of the
distribution network
with increase in DER
such as solar PV and
battery storage
PG&E maintains reliable
operation of the distribution
network
This digital solution will help
PG&E optimize the grid for
better management and
increased efficiency
Distributed Energy Resource
Management (DERM)
GE’s DERM software to
demonstrate look-ahead
capabilities and
optimization of a portfolio
of DERs
1
Real-time monitoring and
coordinated operation of
DER assets such as
storage and distributed
solar
2
Communications based
on IEEE 2030.5
standards to enable
coordination with third-
party DER aggregators
3
More than 2,700 MW
of installed DG
capacity and growth
rate of ~1 new solar
customer every seven
minutes
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset Performance
Management
Predix Powered
App*
ServiceMax
Cyber Security
* GE DERM Solution has a roadmap to Predix, current solution is not Predix Powered
87
Customer Challenge Action Solution Architecture Outcomes
PSEG leadership
recognized value of
leveraging plant data
to inform operational
decisions
Install Operations
Optimization in
PSEG’s Linden plant
to capture sensor data
and apply advanced
analytics for more
effective decision
making
M&D Center created
to monitor PSEG’s
KPIs, including system
availability, thermal
performance and
operational flexibility
Top quartile in heat rate
and reduced production
costs
Minimized fuel start
costs
Improved reliability by
1% in Year 1, worth
$2MM value
Generate affordable,
reliable power given
highly volatile market
conditions
Implement APM & Operations
Optimization to increase reliability and
cut cost
Power & Utility
Oil & Gas
Transportation
Aviation
Mining
Manufacturing
NA
LATAM
Europe
MENAT
APAC
China
Asset Performance
Management
Predix Powered App
ServiceMax
Improve performance
with Operations
Optimization’s alerts
of anomalies and
cloud-based insight
1
Increase operational
flexibility and reliability in
the process
2
88
Customer Challenge Action Solution Architecture Outcomes
RasGas and GE
partnered to address
the reliability of three
(3) LNG Trains
covering GE & Non-
GE equipment with
GE’s APM Solution
The success of the
project was evident
and GE’s APM
solution is expanding
to cover the entire
plant by monitoring
and connecting
2,300+ assets with
over 65,000 GE and
Non-GE devices.
Cost optimization and
reduction in overall
expenditures, while
maintaining emissions
controls. Use of analytics
for early failure prediction
& the ability to identify
areas to optimize &
reduce waste.
$2.47MM in outage
saving
Increased availability to
99.996%
Reduced outage duration,
increased period between
maintenance intervals
and extended production
asset lifetime
APM improves reliability and
availability of critical assets
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Leverage analytics for
early failure prediction
& waste reduction
1
Increase productivity &
shift from reactive to
predictive maintenance
for rapid recovery
2
Minimize unplanned
downtime and
operating costs
3
89
Customer Challenge Action Solution Architecture Outcomes
SRP chose GE’s
Asset Performance
Management (APM)
solution to consolidate
machine sensor data
across 11 plant
locations.
• 7 Fossil Sites
Monitored
• 4 Hydro Sites
Monitored
• 27 Total Units
• 500 Monitored
Assets
Lack of integrated data
across multiple plants for
optimized outage &
maintenance
management. A smarter
approach to sustained
reliability for the most
efficient power production
possible
Annual savings of up to
$400,000 per generating
unit
Shift from unplanned
outages to planned
outages
Significantly reduced
maintenance costs
Increased availability and
optimized asset life
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Integrate data across
multiple plants
1
Predict asset
performance with real-
time operational status
of plant equipment
2
Predict asset
performance with real-
time operational status
of plant equipment
3
Getting to no unplanned downtime
90
Customer Challenge Action Solution Architecture Outcomes
With GE’s Asset
Performance
Management solution
SSE was able to turn
data into actionable
knowledge for the
operating staff.
SSE created an
Equipment
Performance Center
(EPC) to continuously
monitor asset health
for over 11 different
locations, totaling
1,026 assets
Numerous technical
failures impacting the
outturn availability of the
generation fleet. Turn
data into actionable
knowledge for the
operating staff
Early detection of failures
saves > £ 3MM per year
Significant reduction in
insurance cost ~ £ 7.5MM
per year
Shift from unplanned
outages to planned
outages
Increased availability and
optimized asset life
Optimizing equipment
performance with APM
Automotive
Chemicals
Food & Beverage
Heavy Industry
Oil & Gas
Power
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Predictive analytics
drive model-based
condition monitoring
1
Understand pending
issues before becoming
production problems
2
Allows proactive action
to avoid unplanned
outages
3
91
Customer Challenge Action Solution Architecture Outcomes
Purchased GE’s
Advanced Gas Path
solution for
Ravenswood and
Mackay River facility in
Alberta
Replaced key turbine
parts w/ new
components made
from advanced
materials to extend
equipment life
Installed OpFlex to
ensure robust turbine
operation and
emissions compliance
at increased output
levels
$900K annual fuel cost
savings
Mackay River: 10%
increase output
capacity, 2% increase
fuel efficiency
Ravenswood: 5%
increase output
capacity, 1% increased
fuel efficiency
Cleaner, more viable
solutions to meet growing
power demand at facilities
including Ravenswood,
which serves 21% of
New York City
Install OpFlex and upgrade
turbine parts to enable clean,
robust power generation
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Transportation
NA
LATAM
Europe
MENAT
APAC
China
Global
Asset
Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
OpFlex
Replace turbine parts
w/ advanced materials
1
Install OpFlex
AutoTune DX and
OpFlex Cold Day
Performance
2
Ensure resilient, clean
operations as weather
and fuel supplies vary
3
92
Challenge
As their GE turbines were nearing end of life at their
Ravenswood and Alberta locations, TransCanada required
cleaner, more viable solutions to meet the growing power
demands of their constituency, with the Ravenswood location
serving over 20% of New York City.
Solution
TransCanada purchased GE’s Advanced Gas Path solution for
the Ravenswood power plant in New York City and the Mackay
River cogeneration facility in Alberta, replacing key turbine parts
with new components made from advanced materials developed
for GE jet engines — essentially extending the life of their
existing equipment.
GE’s AutoTune DX and Cold Day Performance were installed to
obtain even more performance from the hardware, and to ensure
robust turbine operation and emissions compliance at the
increased output levels even as weather and fuel supplies vary.
Results
Efficiencies from the engagement with GE would total
approximately $900K in annual fuel cost savings or 223,440
decatherms of fuel for the company, as well as new revenue
opportunities for Ravenswood in bidding into the power market.
The more efficiently produced power displaced less efficient
megawatts on the market with cleaner power, reducing overall
emissions for the same amount of power generated.
Hardware and Software Upgrade Boosts Power Output
Mackay River
10% increase in
output capacity
2% increased fuel
efficiency
Ravenswood
5% increase in
output capacity
1% fuel efficiency
increase
93
Customer Challenge Action Solution Architecture Outcomes
Xcel Energy analyzed
its process and realized
that the existing
deployment of GE
Digital APM (formerly
Meridium Enterprise
APM) was being used
in siloes and was not
fully integrated into
workflow and event
tracking methodology
Meet increased demand
while keeping costs down,
increased regulations,
and a changing
workforce. Integrate
manual data processing
and increase enterprise-
wide visibility into data.
Improve Efficiency and Accountability by
Implementing APM
Automotive
Chemicals
Food &
Beverage
Heavy Industry
Oil & Gas
Power
Other
NA
Europe
MENAT
LATAM
APAC
China
2,000 hours saved in
one year with event
assessments tracking
and workflow
700 users not
manually updating
information anymore
Increase real-time
visibility to data across
the enterprise via a
dashboard
Expand Asset
performance
Management users
from 240 to 700
1
Integrate manual data
processing into APM
2
Xcel Energy
expanded its APM
user base from 240 to
700 to integrate
manual workflows
into the solution and
eliminate manual data
processing.
Asset Performance
Management
Automation
Brilliant
Manufacturing
Cyber Security
Predix
94
Customer Challenge Action Solution Architecture Outcomes
Entered proof-of-
concept phase at low-
impact site
Deployed OpShield
on a 2X1 combined
cycle 525MW turbine
Upgrade existing
topologies to create
reference architecture
No capability to control,
secure and monitor
existing connections for
power generation fleet.
Goal: Develop a
comprehensive cyber
security apparatus for
existing and future assets
Security reference
architecture completed for
future fleet adoption
Immediate visibility into
communication flows
across the entire control
system network
Partnership yielded 26
distinct control protocol
signatures, which
prohibits exploitation of
the distributed control
system
Fleet-level cyber
security and control
systems for power
generation
Fortune
500 energy
company
Automotive
Chemical
Food & Beverage
Heavy Industry
Oil & Gas
Power
Other
Asset Performance
Management
Automation
Brilliant Manufacturing
Cyber Security
Predix
NA
Europe
MENAT
APAC
China
Deployed inline
passive mode during
normal operations (hot
install)
1
Perimeter box deployed
in control room
supervisory control and
data acquisition (SCADA)
rack
2
Updated fleet
architecture & control
systems protocol
3
95
Challenge
The power grid architecture in the EU needs to be adapted to
accommodate significant production from renewable energy
sources, and with a focus on electric vehicle charging. This
large European power and utility provider is working to establish
a viable micro grid within defined community boundries
Solution
GE, with a group of consortium partners, drew on three key
factors to successfully balance supply and demand in the
district:
• Next-day forecasts to compare solar energy production with
consumption;
• Battery storage at key network nodes to offset any
intermittency in the supply of solar energy and absorb
consumption peaks ;
• Incentive for residential and industrial consumers to better
manage their consumption.
Expected Results
This digital solution will help the micro grid integrate renewables,
increase efficiency and promote prosumer engagement, all
serving to reduce CO2 emissions.
Distributed Energy Resource Management (DERM)
A Micro Grid solution
with a 600 KW capacity.
Islanding is when a
disconnected part of the
power network can
sustain continuity of
service via connected
solar or storage systems
for a limited period of
time.
Major European
Power and Grid
Provider
96
Distributed Energy Resource Management (DERM)
Challenge
A large American utility owner was experiencing a substantial increase
in the penetration of distributed generation within three of the southern
states that it served. The nature of renewable energy is volatile and
during low load periods, feeders with high photovoltaic (PV) penetration
could exhibit reverse power flows, potentially causing problems with
protection systems. Intermittent solar production could also result in
voltage swings, increasing the cycling of regulation equipment at
feeders and distribution substations.
Solution
The utility collaborated with the U.S. Department of Energy (DOE) and
GE on two pilots:
• Leverage sensors, energy boxes and smart meters to integrate DER
with the current Distribution Management System (DMS) in order to
enhance optimal performance of the emerging distribution system
• Identify and mitigate challenges with distributed solar PV using
smart inverters and volt-VAr control. The project includes detailed
system modeling, combined with Power-Hardware-in-the-Loop
verification to compare local vs. centralized management of voltage
with utility-scale inverters located in the utility’s service territory.
Results
Delivery of a Distributed Energy Resource Management System
(DERMS) to manage and mitigate the effects of growing distributed,
renewable generation and storage capacity on the electrical system.
Large Investor
Owned Utility
Delivery of two DERM
projects, working in
conjunction with the
U.S. Department of
Energy (DOE), resulting
in a DERM system to
manage the impact of
growing renewable
energy on the grid.
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx

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GE Digital - Customer Reference Stories - 9Nov2017.pptx

  • 1. Digital Customer Reference Stories November 9, 2017
  • 2. 2 Customer Insights ~10K Total Customers | 40% (200) Fortune 500 • 250 Automotive Customers including 8 of the top 10 F500 • +500 O&G Customers including 7 of the top 10 F500 • +1000 Chemical Customers including 10 of the top 10 F500 • +2500 Heavy Industry Customers (including discrete & electronics) 9 out of the top 10 F500 • +1000 F&B/CPG Customers; 5 out of the top 10 F500 use GE Software to optimize their manufacturing • +500 Power Generation Customers including 8 of the top 10 F500 Source: GE GoldRush data pull 03/2016. Considered customers with transactions of >=$10K. Customer Satisfaction Score
  • 3. 3 About These Reference Stories This reference booklet contains 100+ GE digital customer selected, both blind and named, that can be shared publicly. Additional references can be found in Knowledge Vault within SFDC. https://rv.roinnovation.com/GE/HomeV3.aspx Questions? Please e-mail knowledge.vault@ge.com
  • 4. 4 Outline View in Slide Show Mode to use Hyperlinks Aviation 5 Building & Construction 8 Chemicals 10 GE4GE 20 Manufacturing 31 Mining 49 Oil & Gas 64 Power 73 Renewables 101 Transportation 103 Other Industries 108 How to find more stories? 118
  • 6. 6 Customer Challenge Action Solution Architecture Results Implement GE Aviation’s Flight Analytics, including flight efficiency and Required Navigation Performance for 14 airports in Malaysia and 4 airports in Thailand. USD 3 MM fuel savings/year using fuel efficiency solutions Analyze more than 10 billion data points to identify ongoing fuel savings and carbon emission reductions Develop valuable apps such as one that enables pilots to track pre-flight and inflight decision making. 1 2 Increase operational flexibility and fuel efficiency while reducing carbon emissions New product introduction – Include new product offering FlightPulse as part of combine service total EMS (eFOQA & Fuel) Harness billions of data points to create solutions on Predix that identify fuel efficiency gains and operational insights NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Aviation Devise an interaction for individual pilots based on their fuel and safety performance of each flight.
  • 7. 7 Customer Challenge Action Solution Architecture Outcomes Implement GE Aviation’s Flight Analytics, including flight efficiency and Flight Operations Quality Assurance analytics and Required Navigation Performance Partner to launch GE’s Austin Collaboration Center, including data scientists and domain experts, to develop apps on Predix which discover opportunities for fuel savings and offer valuable operational insights AU$30MM fuel savings/year using fuel efficiency solutions Analyze more than 10 billion data points to identify ongoing fuel savings and carbon emission reductions Collaborate to develop valuable apps such as one that enables pilots to track pre-flight and inflight decision making. 1 2 Austin Collaboration Center launched to develop Predix application (FlightPulse) for fuel savings and schedule optimization Increase operational flexibility and fuel efficiency while reducing carbon emissions Collaboration Center launched in Austin, merging Qantas’ 96-year-old depth of airline industry knowledge with GE’s analytical capability Harness billions of data points to create solutions on Predix that identify fuel efficiency gains and operational insights Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax 3 Mobility. first 100% mobile app custom app developed on Predix
  • 9. 9 Customer Challenge Action Solution Architecture Results Introduce integrated job scheduling and planning solution Optimization of home bathroom installation business in Tokyo; replace manually managed process Reduction in cost and project delays Improved controller productivity Enhanced customer satisfaction Pilot expanded throughout Japan Expand scope to include potentially kitchens and equipment for office building. Integrated job scheduling optimizes processes for construction and renovation installations Improve resource deployment, customer experience, and productivity and automatically identify and match installers with appropriate projects 1 Allow controllers to focus on more value- added services and balance workloads assigned to installers 2 LIXIL Total Services, subsidiary of LIXIL, Global Housing & Building Leader Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China
  • 11. 11 Customer Challenge Action Solution Architecture Outcomes AkzoNobel moved raw material, process, and finished product data from paper forms to GE Brilliant Manufacturing system AkzoNobel created a single electronic data repository for this data using iFIX, Historian, Plant Applications and Scheduler AkzoNobel traced each customer order back to specific production batch numbers Increased capacity by 20% Increased traceability of batch-to-customer Increased ability to spot key production trends Decreased customer lead time Unable to trace customer deliveries back to specific batch numbers. Improve visibility and insights into raw material, process, and finished product data Analytics for supply chain optimization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Aggregate critical data points using iFIX, Historian, Plant Applications and Scheduler 1 Trace each batch to specific customer orders 2
  • 12. 12 Customer Challenge Action Solution Architecture Outcomes GE and B+I Automation AG, a sales partner, worked with Blaser Swisslube AG to implement GE’s HMI/SCADA solution across multiple production areas Automated data collection and web - based visibility and analysis of critical information wherever and whenever needed 45% reduction in energy costs Increased security through central data storage Reduced CO2 Emissions and reduced downtime Global access to Plant information (historical and real-time) Reduce labor & production costs to remain competitive and avoid loss of market share. Centralize, visualize and manage process data for continuous improvement Data management and visualization for continuous improvement Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Centralize process data across all facilities with enhanced visualization and alarm capabilities 1 Centralize process data across all facilities with enhanced visualization and alarm capabilities 2
  • 13. 13 Customer Challenge Action Solution Architecture Outcomes Meet and comply with changing government regulations and corporate process safety management standards, and calculate the risk associated with not non- compliance Reduces Risk, Saving £2.12M per Year Using Risk Based Inspection Cristal Global collaborated with GE Digital to identify a risk based inspection system Cristal Global implemented GE Digital’s APM Compliance & Integrity Management solution, to drive continuous improvement Implement GE Digital’s Compliance & Integrity Management (C&IM), part of the APM suite 1 Leverage GE Digital’s APM SaaS model to reduce up-front costs 2 £2.12M est. savings annually based on reduction in equipment failure risk 56% projected reduction in inspections over 10 years £3.31M est. savings in inspection costs over 10 years Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 14. 14 Customer Challenge Action Solution Architecture Outcomes Improve operational excellence by improving data processes and equipment reliability, reducing production losses, and optimizing maintenance and capital expenditures Expected Savings of $4.6 Million in Five Years with APM Magnelec implemented GE Digital’s APM (formerly Meridium Enterprise APM), to integrate asset data from multiple sources and mitigate risk Leveraging the APM solution, focus on failure elimination work processes to establish an asset taxonomy and hierarchy Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management (RM) solution, part of the APM suite, to detect and diagnose equipment problems 2 $4.6 million in potential savings identified over five years Problematic asset (Boiler) identified based on analyzing total cost, availability and failure count Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 15. 15 Customer Challenge Action Solution Architecture Outcomes Stay compliant with changing quality management standards, streamline various data systems, improve operational excellence and remain competitive Reduces Corrective Maintenance by 14%, Increases Preventative Maintenance by 25% with APM Polinter collaborated with GE Digital to identify strategies to drive continuous improvement and adapt its quality management program into an APM system Polinter leveraged GE Digital’s APM solution to develop a single APM program incorporating both quality and asset management Implement GE Digital’s APM solution to support continuous improvement 1 14% reduction in corrective maintenance over three years 25% increased preventative maintenance Increased client satisfaction and motivation of personnel Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 16. 16 Customer Challenge Action Solution Architecture Outcomes Profertil collaborated with GE Digital APM (formerly Meridium Enterprise APM), to implement Asset Answers, a benchmarking capability found within GE Digital’s Machine & Equipment Health solution, part of the APM suite. No visibility into asset performance and optimization potential. Unable to identify cost savings or reliability improvements for asset replacement. Cuts Production Losses, Bad Actor Monthly Maintenance Costs by 80% $900K in savings Reduced monthly average work history maintenance costs from $27,000 to $5,000 1 year payback period Implement GE Digital’s Machine & Equipment Health solution, part of the Asset Performance Management (APM) suite 1 Implement tools and KPIs to empower users to clean, filter, and interpret performance data to systematically diagnose and isolate underperforming assets Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China
  • 17. 17 Customer Challenge Action Solution Architecture Outcomes Shift corporate culture to be asset performance management focused (APM) to achieve long- term goals of sustainability and manufacturing excellence Adopts APM Culture on the Path to Manufacturing Excellence SABIC partnered with GE Digital APM (formerly Meridium Enterprise APM), to train 20,000 employees in GE Digital APM concepts Implement GE Digital APM (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Asset Strategy Optimization solutions, part of the APM suite 2 1,135% improvement in the mean time between failures (MTBF) for pipes Reduction in leak rate and number of failures Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix SABIC implemented Reliability management and Asset Strategy Optimization from GE Digital, part of the APM suite, to enable optimal decision making, maximize overall asset and operational performance, and continuously improve and learn
  • 18. 18 Customer Challenge Action Solution Architecture Outcomes Optimize planned maintenance shutdowns, without adding additional risk to the performance of critical assets or the safety of its employees Optimizes Turnaround Work Scope, Avoids Estimated $450K Per Day In Production Loss with Asset Performance Management Supermetanol partnered with the GE Digital APM team to develop a four-phase turnaround mechanical integrity management model Supermetanol implemented GE Digital’s APM Compliance & Integrity Management solution to determine maintenance and turnaround scope of work, optimize work lists, and introduce new procedures and activities Implement GE Digital’s Compliance & Integrity Management solution, part of the APM suite 1 $450K estimated costs avoided per day in production loss from unplanned shutdowns $260K equivalent in production improvement per month $325K annual savings based on improvements in planned shutdown frequency Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Leverage the risk- based inspection capability of GE Digital’s APM solution to provide insight into risk assessments, to update work scope and establish priorities for each piece of equipment and activity 2
  • 19. 19 Customer Challenge Action Solution Architecture Outcomes Improve maintenance strategies, asset reliability and reduce annual production losses from condensers and compressors Saves $1.4 Million in Production Losses with Asset Performance Management Vale Fertilizantes implemented GE Digital’s APM (formerly Meridium Enterprise APM), to improve its maintenance strategies and improve reliability Leveraging the APM solution, focus on analyzing production, thickness monitoring and root cause analysis Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Compliance & Integrity Management solutions, part of the APM suite, to take advantage of production analysis, thickness monitoring, and root cause analyses capabilities 2 $1.4M saved in production losses by avoiding 25 days of lost production $1.275M increase in revenue from production improvements $150K reduction in maintenance expenses Zero corrective maintenance between 2014-15. Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Vale Fertilizantes partnered with the APM team to perform an Root Cause Analysis audit to analyze the condenser system and document failures, as well as develop strategies to prevent reoccurrence
  • 21. 21 Customer Challenge Action Solution Architecture Outcomes Leverage analytics to capture and analyze high volume engine data Increase accuracy & speed for improved diagnostic capabilities Minimize operational disruption Enhance diagnostic services for reduced operational disruption and cost optimization Fidelity improved by 30% Detection rates up by 25% Increased accuracy by 14% Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC 24/7 GE Aviation Fleet Support Center in US & China monitoring data from 35,000 GE and CFM engines worldwide 1 Process 100 million+ flight records a year. 2 Predix Powers GE Aviation Fleet Support
  • 22. 22 Customer Challenge Action Solution Architecture Outcomes Deploy GE’s Discrete Manufacturing software at Aviation Systems facility in Cheltenham, UK Discrete Manufacturing software tracks labor in real-time and enables up-to-date and operation-specific manufacturing instructions to be accurately transmitted to shop floor Heightened visibility down to routing level, allowing data-driven decisions to motivate improvements in productivity 1.95% increase in overall productivity 10 point improvement in on-time delivery vs. last year’s baseline 20+ pillar integrations to simplify end-to-end processes Siloed manufacturing cells, process variation across campus, inefficient labor vouchering, paper- heavy shop floor, no insight into real cost, manual WIP tracking Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Aviation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE’s Discrete Manufacturing software, a tool of Brilliant Manufacturing 1 Enable common processes across campus, reduced paperwork and heightened visibility into real-time data 2 Optimize processes with GE’s Discrete Manufacturing software
  • 23. 23 Customer Challenge Action Solution Architecture Outcomes FieldVision, a mobile app built on Predix, standardizes field service tools throughout GE Store FieldVision offers greater scalability and a single, comprehensive information portal for field engineers to remotely monitor equipment and execute workflow tasks Disparate field service solutions hinder fleet-wide visibility and customer satisfaction Standard, GE-wide field service capabilities Simplified service workflow experience and a shared knowledge base Shorter outage cycle times Enabling mobile field service execution to drive productivity throughout the GE Store Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Develop FieldVision, leveraging Predix Cloud Platform, to vertically integrate separate processes 1 Establish single source of detailed equipment and operations data 2
  • 24. 24
  • 25. 25 Customer Challenge Action Solution Architecture Outcomes Ultrasound Probe manufacturing facility in Phoenix, AZ pioneered adoption of GE’s Plant Pulse Optimizer Plant Pulse Optimizer affords real-time manufacturing data visibility and analysis, including output, yield and WIP measurements Plant Pulse Optimizer enables rapid inventory counting and data-driven root cause analyses of manufacturing process issues Reduce time taken to collect weekly inventory data from ~3 hours to <1 Reduce time to prepare for Tier 2 gemba walks by 20 min per supervisor per shift 75 days saved in staff time per year., leveraged to solve problems and instituted leaner manufacturing process improvements Lack of plant production visibility and manual data collection slowed manufacturing process, deterring data-driven decision making Accelerate pace and enhance rigor of data-driven decisions with GE’s Plant Pulse Optimizer Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement Plant Pulse Optimizer, a GE Digital Brilliant Manufacturing solution 1 Progress beyond manual, reactive data analysis to rapidly identify process issues and enhance overall production quality 2
  • 26. 26 Customer Challenge Action Solution Architecture Outcomes Predix: Cloud Infrastructure for High Performance Operations It will deliver a scalable, elastic and secure solution Low automation leads to manual workload and siloed imaging/data, which equates to duplicate tests and unnecessary labor ~32% reduction in duplicate tests for transfer patients ~7% reduction in trauma transfers ~20% reduction time in meetings ~10% reduction cost per patient ~95% reduction in CD distribution Transforming patient care and delivering outcomes that matter Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 27. 27 Customer Challenge Action Solution Architecture Outcomes Industrial Gateway Server (IGS) and CIMPLICITY heighten machine visibility Field Agent connects machines and gathers data while Historian stores data Discrete Manufacturing and Predix deployed for enhanced insight and analytics Overall need to reduce costs by optimizing equipment efficiency, decrease labor costs, increase operator effectiveness and minimize energy consumption 15% uptick in milling machine utilization over 5 months $68k in cost savings on milling machine 1 hour cycle time reduction from installing redundant blade on cutting tool Reducing costs and increasing productivity at GE Power with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy Brilliant Manufacturing solutions on 60 devices for heightened visibility on shop floor 1 Leverage insight and analytics that reduce cost and increase productivity 2
  • 28. 28 Customer Challenge Action Solution Architecture Outcomes Partnered with Wurldtech to assess risk, build threat models and recommend remediation Provisioned wind turbines with OpShield, which inspects critical infrastructure data flows Supplying multimillion dollar wind assets brings enterprise risk if customers’ equipment gets hacked. 70 wind farms and > 2,200 wind turbines will be equipped with the capability to inspect communication flows and monitor unauthorized network traffic Providing secure-by- design solution to minimize cyber- related operational disruptions and asset damage Reduce enterprise risk when supplying critical infrastructure Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deployment includes equipping turbines with the OpShield detection and protection device 1 Provision all GE wind turbines for industry- leading cyber security capability. 2
  • 29. 29 Customer Challenge Action Solution Architecture Outcomes Connect 20 CNC machines to Brilliant Manufacturing software Discrete Manufacturing, Plant Applications, CIMPLICITY and Predix integrate machine data and consolidate performance visualization in single screen Cross-functional team analyzes machine data and creates action plan to reduce machine downtime and enable operators to view 3D instructions Cost overruns, limited real-time visibility, lack of unified system to access technical information and quality data $1MM cost avoidance for 1 CNC machine 45% to over 60% increase overall equipment effectiveness in connected machines Prepared to realize “Get Insights” phase entailing Predix for advanced analytics Brilliant Manufacturing integrates data and reduces downtime at multi-model facility in Pune, India Automotive Chemicals Food & Beverage Transportation Oil & Gas Power Generation Aviation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Get connected using Brilliant Manufacturing to integrate machine data, enable lean processes, heighten real-time machine visibility and reduce downtime at Pune multi-modal facility 1
  • 30. 30 Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation BrilliantManufacturing Cyber Security Predix NA Europe MENAT APAC China
  • 32. 32 Customer Challenge Action Solution Architecture Outcomes GE and Dimensys, a service and solution partner, worked with Brüggen to integrate IT data with GE’s MES solution using Workflow, iFIX and Historian Data analysis and real-time data control, combined with data management, offer new process control and quality assurance Automated data ingestion and quality assessment in the vehicle Coating process Individual process changes occurring in short notice can be carried out in real-time Improved Coating production time Plans to expand GE SW MES solution into other production lines Optimize processes on a continuous basis to improve production time. Build a manufacturing execution system (MES) to visualize and simulate production processes Data insights for production optimization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China An open, flexible, and scalable architecture using Workflow, iFIX and Historian 1 Extract data insights to apply process controls improving production time and quality assurance 2
  • 33. 33 Customer Challenge Action Solution Architecture Results Leverage GE Historian to centrally aggregate disparate data and enable better, faster business decisions Benefit from Plant Applications’ powerful MES capabilities to track production in real-time, manage quality and monitor downtime Integrate web-based tool with sophisticated reporting and trending capabilities to visualize and analyze production data Keep real-time pulse on operations to enable faster problem solving and optimize performance Ensure consistent quality w/ critical insight into quality and process data Cost savings driven by heightened visibility into resource consumption data Need for common intelligence platform to enable communication across disparate systems, heightened operational visibility and real-time information Implement Historian, Plant Applications and web-based tools to stay competitive by tracking downtime and quality 1 Improve processes through heightened data visibility and enhance overall equipment effectiveness 2 Leverage GE Brilliant Manufacturing to power data-driven decisions Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Consumer Packaged Goods NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 34. 34 Customer Challenge Action Solution Architecture Outcomes Factora helped connect Premier’s machines using GE Historian software to collect process data Factora modeled the processes to visualize what was happening on Premier’s production lines Factora performed analyses to understand the correlations and root causes of issues 20% Overall Equipment Effectiveness improvement Payback period < 2 years Improved process consistency and higher quality products Decreased raw materials usage Aging systems, lack of operational insight. Understand root causes of issues and generate data- driven insights to improve critical processes Analytics for food manufacturing performance Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Develop advanced analytics using Historian that tie all aspects of production together to maximize manufacturing efficiency 1 Generate real-time decision support to empower operators to make critical decisions quickly 2
  • 35. 35 Customer Challenge Action Solution Architecture Outcomes Scale SmartSignal and Historian monitoring from 50 to 600 assets across 11 plants to provide actionable warnings of impending equipment failure Industrial Performance & Reliability Center remotely monitors assets for abnormalities, avoiding equipment failure Reduce annual spend to maintain assets. Improve predictive maintenance to be more productive and cost effective Caught 2 major instances on the first monitored assets avoiding 130 hours of downtime in the Sinter plant Project total cost of USD $1.5 M with estimated savings of $4.5 M per year Project ROI payback of 8 months Transforming operational maintenance spend with advanced data analytics Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE SmartSignal, GE Historian, and IPRC remote monitoring 1 Detect impending equipment failure and proactively repair defects 2
  • 36. 36 Customer Challenge Action Solution Architecture Outcomes Collaborate with GE Digital to make Ocotillo smarter and more connected Deploy GE Digital Brilliant Manufacturing, APM, Predix and OpShield to work in complement with Ocotillo’s manufacturing infrastructure Manage aggregate equipment data, digitize benchmarking and secure OT enablement at Ocotillo with GE Digital software Avoid defects and eliminate rework using Intel® sensors to communicate with the Predix cloud Reduce unplanned downtime, decrease inventory and increase capacity recovery with Brilliant Manufacturing Increase uptime, decrease costs and reduce operational risks with APM and protect critical infrastructure with OpShield Improve asset throughput and reliability, optimize manufacturing capacity and secure data streams at Ocotillo semiconductor manufacturing facility Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy GE Digital’s full suite of software capabilities to improve semiconductor manufacturing at Ocotillo facility 1 Establish groundwork for greater collaboration between Intel®-based devices and GE’s Industrial Internet software 2 Deploy industry-leading solutions at semiconductor manufacturing facilities
  • 37. 37 Customer Challenge Action Solution Architecture Outcomes Expand existing relationship with GE Digital to improve manufacturing quality Deploy CIMPLICITY, Historian, PfMD, and Plant Applications to provide real-time defect detection capability and establish workflow for repair management Ensure consistent quality in products with real-time trends, statistics, and notifications to control quality levels Prevent mistakes, reduce response times, and optimize processes for greater productivity, less risk, and higher quality Enhance production quality to solidify CJLR’s reputation as high-end vehicle manufacturer Achieve high quality production with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Enhance production quality at automotive engine manufacturing plant using Brilliant Manufacturing Position CJLR to succeed within high- end automobile market 1 2
  • 38. 38 Customer Challenge Action Solution Architecture Outcomes GE was chosen by the customer to build out the global blueprint for the MES system that was presented to the customer New MES was designed using CIMPLICITY and Tracker and deployed in a new production facility in Brazil MES was extended to a new site in the Middle East and 4 existing sites in the UK 6 customer sites operating on new MES using CIMPLICITY and Tracker Improved ability to handle complexity and variability in demand Increased total output and revenue Increase output to meet rapidly growing global demand. Develop robust MES to serve as the new standard across expanding network of global facilities Driving global expansion with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Americas Europe MENAT APAC China Develop MES including CIMPLICITY and Tracker to fit in newest production facilities in order to set standard for future roll- outs 1 Extend MES to existing and other new facilities in order to achieve standardized processes globally 2
  • 39. 39 Customer Challenge Action Solution Architecture Outcomes GE chosen for unique ability to go from design to commission on a turn-key basis as well as share in risk associated with this project GE implemented Plant Applications, iFIX and Historian to trace every step in the manufacturing process Johnson Controls able to send first customer shipments within 4 months of going live Strict traceability reporting needed for new plant supplying Lithium-ion batteries for cars. Implement comprehensive MES to manage production complexity and reporting requirements 3x increase in throughput 4x increase in product quality 7x decrease in energy consumption costs 3x decrease in inventory costs Optimizing operations across a global network Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Define specific requirements needed in MES platform and Implement GE Plant Applications, iFIX and Historian to align with specific requirements 1 Extend MES solution to other facilities as needed 2
  • 40. 40 Customer Challenge Action Solution Architecture Outcomes Deploy GE powered scorecard application with GE and Gray Matter Systems Application allows operators to interact with real-time data at the place of machine operation Touchscreen technology enables dynamic data manipulation Time savings of 45 minutes per shift, per line, per business unit Scorecard application allows common data to be customized, giving data greater contextual value - displayed where needed for tasks e.g. large screen TV, computer, tablet Cumbersome data re- entry between systems with different non- integrated clients Implement scorecard application 1 Application enables system integration, real-time data analysis and heightened data visibility to enhance plant floor operations 2 Deploy Scorecard Application to enable real-time, customizable data analysis Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation CPG NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 41. 41 Customer Challenge Action Solution Architecture Outcomes GE & Pirelli partnered to facilitate the seamless tracking of production GE installed the HMI/SCADA – iFIX visualization system SW Solution generates readily available, clear, concise, & requirement- specific data Greater visibility into the highly complex production facility Integrated operations and enhanced flexibility across the entire system lifecycle System expansion into more machines Pirelli needed the capability to interpret and visualize the multitude of process and product data for the complex processes of manufacturing tires Real-time data processing and visualization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Modular Integrated Robotized System (MIRS) 1 Integrated Manufacturing Execution System (MES) and HMI/SCADA-iFIX visualization system 2
  • 42. 42 Customer Challenge Action Solution Architecture Targeted Outcomes 15,000+ welding machines across shipyard run on silos at each shop level manually. No visibility into welding resources and real-time operational status. Pursuing transformation to brilliant shipyard leveraging Predix as an underlying platform Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Joint discovery and UX workshop to define & prioritize target business outcomes Optimize welding resources (human & machine) Enable pervasive welding operation visibility to enable data-driven decisions for optimized performance Minimal viable project definition to start digital transformation journey per GE’s FastWorks approach Software-defined welding machine co- design and welding operation and key parameters visualization dashboard implementation Connect welding machines over wireless LTE communication 1 Display welding parameters and machine status 3 Calculate & visualize operation KPIs on dashboard 4 Ingest sensor time- series data to Predix cloud using Predix machine and field agent 2 Reduce welding material cost Improve welding quality
  • 43. 43 Customer Challenge Action Solution Architecture Outcomes Predix leverages data from connected elevators, escalators and PORT Technology to identify service needs before they occur Scale Predix–based solution throughout fleet of assets to deliver premium digital solutions powering smart buildings and urban mobility Heightened ability to scale predictive maintenance solutions across the fleet Reduce downtime by using Predix to predict and resolve service issues before they occur Position Schindler to develop digitized offerings for new value streams w/in elevator industry Fully digitize service infrastructure and more accurately foresee necessary maintenance for millions of devices Adopt Predix to predict maintenance and catalyze digital transformation Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Catalyze digital transformation by adopting Predix 1 Connect elevators and eliminate downtime through predictive maintenance 2
  • 44. 44 Customer Challenge Action Solution Architecture Outcomes GE and Terreal define the “Core Model” by means of a functional analysis, taking into account specific needs of each site Collect and archive data for each machine and product in real time using Historian, Plant Applications and CIMPLICITY Model key production processes and deliver standard workflows to operators Meet high production requirements and remain competitive in the tile industry. Monitor lines and production equipment and standardize KPIs across all 23 sites Increased production efficiency by 15% Pilot program completed in less than 3 months before moving to multi- site deployment Reduced energy consumption by 1% Achieved payback period of 14 months Decreased operating costs Increase production capacity with GE Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Collect and archive data to model production processes with Historian, Plant Applications and CIMPLICITY 1 Deliver standardized workflows to operators 2
  • 45. 45 Customer Challenge Action Solution Architecture Outcomes Automate supply chain processes to make them lean and reduce manufacturing costs Leverage GE Digital’s Discrete Manufacturing (PfMD) and CIMPLICITY to reduce manufacturing costs Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implemented GE Digital’s Discrete Manufacturing (PfMD) and CIMPLICITY to automate supply chain management, instill lean processes and reduce manufacturing costs Next phase of project includes building digital solutions on Predix to reduce manufacturing costs and improve product quality Wetown leveraged relationship as existing supplier of GE Industrial Solutions to learn about GE Digital capabilities Implement GE Digital technology, including Discrete Manufacturing (PfMD) and CIMPLICITY 1 Establish lean supply chain by eliminating waste, reducing lead time, using process discipline and increasing throughput 2 Reduce manufacturing cost per meter by 20% Increase busway volume to 1 million meters in 3 years Per capita output increase by 30%
  • 46. 46 Customer Challenge Action Solution Architecture Outcomes Implement GE’s Plant Applications to get connected and launch Brilliant Manufacturing journey Streamline ERP systems and automate quality reporting on production floor Incisive, root cause analyses of unplanned downtime Reduce time taken for quality control audits by ½ Disseminate root cause analysis of unplanned downtime to plant + operations leadership Lengthy processes to ensure high-quality food production and lack of data-driven visibility into causes of unplanned downtime Derive process improvements+ drive cultural change with GE Digital Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement Brilliant Manufacturing to leverage process improvements from incisive MES 1 Proven improvements from use of Brilliant Manufacturing technology drive abiding value w/in agile, innovative company culture 2 Leading customer-brand dairy company
  • 47. 47 Customer Challenge Action Solution Architecture Outcomes GE and the customer extended a 25-year partnership The customer gained access to products, like Machine Edition, not previously in its portfolio to consolidate and manage data Access to full Brilliant Manufacturing software suite was extended to all customer facilities Consolidate process data under Brilliant Manufacturing umbrella using Machine Edition Eliminate data silos across global network of 108 facilities Extended partnership with GE Premium Support to ensure optimal operational efficiency Unable to consolidate data from all 108 facilities under a single umbrella. Optimize and continuously improve operations across all 108 facilities worldwide Optimizing operations across a global network Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Extend Brilliant Manufacturing SW licenses to all customer facilities 1 Deploy Machine Edition to consolidate data and eliminate silos and optimize operations with Premium Support from GE 2 Global automotive company
  • 48. 48 Customer Challenge Action Solution Architecture Outcomes GE & a Global Automotive company expanded their existing relationship to build one of the most productive plants in North America using CIMPLICITY, Historian and Machine Edition Enabled the auto manufacturer to achieve flexible manufacturing and maintain an Engineering team 25% of the size of a competitor 70% reduction in maintenance training time 50% reduction in engineering training time 80% reduction in project integration costs Improved warranty, recall, defect and hold management Accelerate North America production capacity to support brand image. Maximize the intelligence on the manufacturing floor for production management control Achieving flexible, continuously improved manufacturing Global automotive company Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deploy CIMPLICITY, Historian and Machine Edition to achieve sophisticated HW/SW architecture 1 Build Production Management Control System linking Enterprise, Site, Cell and Floor Level data 2
  • 50. Confidential. Not to be copied, distributed, or reproduced without prior approval. Asset Performance Management
  • 51. 51 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital to integrate SAP PM Deploy Asset Performance Management (APM) from GE Digital and Predix to work in complement with SAP PM Produce a framework for defining maintenance strategies based upon Failure Modes and Effects Analysis (FMEA) standards Increased safety performance at mining, smelting, and refining operations Reduction in critical equipment and production downtime Effective and productive use of Anglo’s maintenance budget Effective identification of critical equipment Improve safety, optimize maintenance strategies and utilize maintenance resources effectively on the right jobs and maintenance activities to improve safety, reduce downtime, increase production and reduce costs. Deploy GE Digital’s full suite of software capabilities to improve safety, reduce downtime, and optimize maintenance strategies 1 Establish groundwork for greater collaboration between Anglo American’s SAP PM software and GE’s Industrial Internet software 2 Utilize asset performance management to improve safety, optimize maintenance strategies, and utilize maintenance resources effectively Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 52. 52 Customer Challenge Action Solution Architecture Outcomes Collaborate with GE Digital and Joy Global Deploy Asset Strategy Optimization (ASO) part of GE’s Digital Asset Performance Management (APM) Aid Joy Global in preparing for change, managing change, and reinforcing change In nine months, Joy Global achieved 100% ROI. Joy Global recorded 115% ROI in 12 months and continues to grow as the implementation is rolled out to other regions. Its partnership with GE Digital Mine has allowed Joy Global to fully engage customers about getting more involved in their operations and optimizing their entire business strategy and systems. To optimize performance, Joy Global analyzes data produced by its smart connected products. The company was in search of a solution that would support its life cycle management processes by allowing it to better use the data available. Deploy Asset Strategy Optimization to support Joy Global’s life cycle management processes by allowing it to better use the data available 1 Establish groundwork for greater collaboration between Joy Global and GE’s Industrial Internet software 2 Utilize asset performance management to support life cycle management processes Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 53. 53 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine team Deploy Asset Performance Management (APM) from GE Digital to ‘tie together’ challenges of mine management, engineers, and technicians Offer Event planning services, case histories, alert drill downs, dashboard views, and box reports GE Digital Mine Asset Performance Management enabled mine management to effectively communicate asset health. Provided accurate up to the minute reporting capabilities. Reduce unplanned downtime, increase uptime, decrease costs and reduce operational risks with APM Mine management can be challenging and often relies heavily on the reliability of engineers and technicians to verbally communicate the health of their assets Deploy Asset Performance Management (APM) from GE Digital to meet mine management challenges 1 Establish groundwork for greater collaboration between Rio Tinto’s mine management and GE’s Industrial Internet software 2 Utilize asset performance management to effectively communicate health of assets Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 54. 54 Customer Challenge Action Solution Architecture Outcomes Limited integration between production and maintenance, lack of a reliability culture, and minimal emphasis on maintenance and schedule planning among engineers. Reduces unscheduled maintenance delays with APM Severstal collaborated with GE Digital APM (formerly Meridium Enterprise APM), with help from Maintex consultants, asset strategy and SI provider, to design an APM solution to establish a solid foundation for future development The solution helped Severstal automate reliability processes, and develop intelligent asset strategies for Operational Excellence and training to engage all employees in the reliability and maintenance processes Implement GE Digital APM (Formerly Meridium Enterprise APM) 1 Integrate historic data from planning and scheduling into the solution - 1.5 million functional locations and equipment units, 10 million work history records, over 300,000 task lists of repetitive operations, and over 35,000 measurement points 2 20% reduction in unplanned maintenance delays for core equipment Completed criticality analysis on 17,000 machines with distribution by risk level Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power= Mining Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 55. 55 Customer Challenge Action Solution Architecture Outcomes South32 saw an unmet need for digital transformation to decrease waste and increase efficiency. As a leader in the Mining industry, South32 decided they needed to dramatically change mining operations by simplifying and eliminating waste, leveraging digital technology and evolving their culture. Transforming operational maintenance spend with advanced data analytics Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix 1 2 Collaborate with GE Digital Mine and South32 to jointly address solutions for ore recovery, process throughput and energy efficiency improvement Deploy GE Digital Mine’s APM and Operations Optimization solutions Aid South32 in preparing for change, managing change, and reinforcing change Deploy GE Digital’s full suite of capabilities to address the need to replace manual intervention and improve throughput. Establish groundwork for greater collaboration between South and GE’s Industrial Internet software Using GE Digital’s Asset Performance Management & Operations Optimization solutions on Predix, mining process operators can transform real-time machine data into actionable production efficiency metrics These metrics can identify bottlenecks and equipment issues, helping to avoid unplanned downtime and increasing personnel efficiency On average, implementing Operations Optimization solutions can increase productivity, efficiency and recovery
  • 56. 56 Customer Challenge Action Solution Architecture Outcomes Improve maintenance strategies, asset reliability and reduce annual production losses from condensers and compressors Reduce Production Losses with Asset Performance Management Vale Fertilizantes implemented GE Digital’s APM (formerly Meridium Enterprise APM), to improve its maintenance strategies and improve reliability Leveraging the APM solution, focus on analyzing production, thickness monitoring and root cause analysis Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Compliance & Integrity Management solutions, part of the APM suite, to take advantage of production analysis, thickness monitoring, and root cause analyses capabilities 2 $1.4MM saved by avoiding 25 days of lost production $1.275MM Increase in revenue from production improvements $150K reduction in maintenance expenses Zero corrective maintenance between 2014-15. Vale Fertilizantes partnered with the APM team to perform an Root Cause Analysis audit to analyze the condenser system and document failures, as well as develop strategies to prevent reoccurrence Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 57. Confidential. Not to be copied, distributed, or reproduced without prior approval. Operations Optimization August 20, 2022 57
  • 58. 58 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization GE’s solution relieved operators of many decisions that were previously difficult given the complex, variable, and real- time nature of the processes in their charge. 40% improvement in pH stability whereby variation was reduced from 1.2 to 0.7 0.5% increase in nickel extraction efficiency 3.3% increase in iron extraction efficiency 1.4% increase in the PGM grade (concentration) Impala Platinum identified difficulties in controlling the pH in the first stage autoclaves, and poor pH control has a serious and negative impact on the PMR processes. The processing of platinum is a complex and costly affair. Deploy GE’s Operations Optimization to provide stabilization of the pH to improve leaching efficiency, on-line and real time pH sampling, and simplification of the control approach 1 Establish groundwork for greater collaboration between Impala Platinum and GE’s Industrial Internet software 2 Deploy GE’s Operations Optimization to digitize and control process of pH levels Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe SSA MENAT APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 59. 59 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization and Advanced Process Control Enable all the controllers on a process unit to work together to achieve the larger process objective. Increased capacity by 30-40% in crystallization processes by using energy more efficiently Operators do not have to rely on the output of process parameters for decision making Quality control becomes proactive rather than reactive LANXESS needed to ensure optimal control of its operations to meet quality, energy, and throughput targets. They sought a solution that would form part of a continuous improvement cycle such that the control system would never be static but rather contribute towards incremental process improvements. Deploy GE’s Operations Optimization and Advanced Process Control to trigger improvements before products are out of specification, which allows for a proactive approach. 1 Establish groundwork for greater collaboration between Lanxess and GE’s Industrial Internet software 2 Deploy GE’s Advanced Process Control and Operations Optimization to ensure optimal control of operations and drive continuous improvement Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 60. 60 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization GE’s solution was implemented in Lonmin smelter operation and expanded to include monitoring of control systems. Increased uptime and decreased maintenance costs on fans and blowers The overall impact on the stability of the concentrator ultimately led to greater recovery, which is up 1.5%. Throughput increased by more than 10%, consistently reaching maximum design capacity. The Digital Mine advanced controller stabilized the pH control in the absorber 1.5% greater recovery in slag plant Lonmin is the third-largest producer of PGM (Platinum Group Metals) in the world. In 2007, platinum prices were at an all-time High. Lonmin wanted to maximize efficiency and unlock any hidden capacity in its process. Deploy GE’s Operations Optimization to increase efficiency and monitor control systems 1 Establish groundwork for greater collaboration between Lonmin and GE’s Industrial Internet software 2 Deploy GE’s Operations Optimization to maximize efficiency and unlock hidden capacities Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 61. 61 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital and MCM to jointly address the opportunity for significant recovery improvements Deploy GE Digital Mine’s CLPM Solution and Operations Optimization solutions Highlight controllers that are deteriorating and, as a result, engineers can focus their efforts where it will be most effective Using Operations Optimization solutions, mining process operators can transform real-time machine data into actionable production efficiency metrics These metrics can identify bottlenecks and equipment issues, helping to avoid unplanned downtime, identify bottlenecks and increasing personnel efficiency On average, implementing Operations Optimization solutions can save an average of 5-15% Due to operation inefficiencies and plant constraints, Mopani was struggling to maintain a consistent recovery from the Nkana Concentrator sent to Mufulira’s Smelter. The Concentrator relied on very old manual control philosophies and operation approaches unable to account for concentrator feed upsets. This was causing significant strain in the plant and as, a result, the plant was losing significant revenue per day. Deploy GE Digital’s full suite of software capabilities to address the need in the automation layer, base control layer, and optimization layer 1 Establish groundwork for greater collaboration between Mopani and GE’s Industrial Internet software 2 Optimize processes and improve productivity throughout the copper processing and refining value chain using Digital Mine solutions Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 62. 62 Customer Challenge Action Solution Architecture Results Collaborate with GE on Operation Optimization powered by Predix Deploy GE’s Operations Optimization GE’s Digital Mine’s solution was to evaluate and optimize 20 loops in grinding and flotation areas, followed by a continuous monitoring phase 50% sump overflow reduction 20% less gold in tailings in flotation circuit 14% more gold in flotation circuit concentrate Equal to production increase of USD900K/year Contributed to 1.5% recovery increase Less wear and tear and increased efficiency of pumps with level consistently above 50% The gold producer plant had large variability in sump levels which caused sump overflows even when the valve was closed. Equipment inefficiency and loops that were failing to reach set point or were unstable also plagued the plant Deploy GE’s Operations Optimization to discover root cause of sump overflows and failing loops 1 Establish groundwork of GE’s Industrial Internet software and the gold producers’ operations system 2 Deploy GE’s Operations Optimization reduce sump overflow and increase equipment efficiency Gold Producer Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 63. 63 Customer Challenge Action Solution Architecture Results Collaborate with GE’s Operation Optimization powered by Predix Deploy GE’s Operations Optimization GE’s Digital Mine solution was implemented on one of the milling circuits to stabilize the circuit and optimize throughput Increase average throughput by more than 5.5% Decreased power consumption per ton of material fed by almost 2% Decreased density variation of the cyclone feed Operations Optimization proved that it could control the milling process to better handle disturbances within operational and physical constraints The company was losing potential revenue as a result of sub-optimal throughput and efficiency in milling circuits. The senior metallurgist wanted to improve and stabilize grind quality, improve throughput, decrease energy costs, and increase revenue. Although there was a control strategy in place, it required a significant amount of manual intervention. Deploy GE’s Operations Optimization to replace manual intervention and improve throughput. 1 Establish groundwork of GE’s Industrial Internet software and the company’s control strategy 2 Deploy GE’s Operations Optimization to increase average throughput Mining Company Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 65. 65 1) Excursion and anomaly management 2) Equipment monitoring and analysis 3) Process Surveillance 4) Knowledge repository … best practice sharing • Unplanned production deferrals • Multiple tools for process surveillance • Limited early warning of plant threats APM on Predix + O&G extensions providing fleet-wide insights for real-time visibility of global plant operations Reduced production deferrals Contributing to 2-4% higher global operations efficiency Improved safety, engineering productivity, data visibility and efficient decision making Connected Optimized Insights Largest APM deployment on Predix at scale covering systems + platforms Machine learning + digital twin analytics Full deployment … cover 400-600 assets and asset classes, deployed 1MM+ tags Next Steps: Expansion into reliability management + inspection Customer Challenge Solution Outcomes Events, alerts, workflows $100MM+ bottom line impact per 1% efficiency improvement Asset Performance Management for Upstream Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax GE Value : $~30 MM orders over ~6 years Approved for External
  • 66. 66 Customer Challenge Action Solution Architecture Outcomes Existing asset management strategy did not support remote asset monitoring, as it consisted largely of manual processes, siloed data, individual decision-making, untraceable knowledge and activities Creates Sustainable Operations with Intelligent Asset Strategies Santos GLNG partnered with GE Digital to support their shift towards an intelligent asset performance management (APM) strategy Santos GLNG implemented GE Digital’s Asset Performance Management suite, with the plan to build dashboards containing information relevant to production, reliability, and integrity engineers Implement GE Digital’s Asset Performance Management suite to enable an intelligent asset strategy 1 Engineers in central operations center able to use technology to communicate with the field for better decision- making, faster response and active support Reduction in field travel and operating expenditures Improvement in productivity, and robust and sustainable operations Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Establish a super-user group with power user training to learn how to design asset policies and strategies that help automate, alert, and recommend how equipment is operated, monitored, and maintained 2
  • 67. 67 Customer Challenge Action Solution Architecture Outcomes Long lead times between inspection, recommendation, final validation & approval. Caused by fixed equipment inspection program being reactive, no standardized procedures and practices, and heavy reliance on third- parties, as well as Manual data processing and no integration across systems. Using Risk Based Inspection to Integrate Asset Information Across Multiple Sites Sinclair collaborated with GE Digital APM (formerly Meridium Enterprise APM), to implement a phased solution across two refineries To maximize the success of the GE Digital APM solution, Sinclair made additional investments to upgrade IT hardware and internet capabilities, create company-wide policies, formalize the inspection program and develop training Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Integrate asset and procedural information to create program and data consistencies access across the enterprise 2 150+ inspection procedures formalized All required asset information immediately available across the enterprise Seamlessly integrate the principles / requirements of API 580/581 into decision- making and planning processes for inspections Ensure corrosion rates, remaining life, and inspection intervals were calculated for every thickness inspection Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Provide efficiency and transparency through APM reporting and dashboard capabilities 3
  • 68. 68 Customer Challenge Action Solution Architecture Outcomes Partner with GE Digital to convince even the most experienced operators of APM’s value Deploy SmartSignal on premises to detect equipment problems before they occur, affording scheduled downtime and cost control Undergo systemic cultural shift to ensure people and processes enable digital transformation Saves $670M/yr of unscheduled maintenance* Save $6.7MM/yr in lost production opportunity* Cohesive, progressive culture endorsing digital transformation Reduce unplanned downtime and shift maintenance from reactive to proactive while inducing cultural change to embrace digital transformation Implements GE’s SmartSignal for proactive maintenance and embraces digital transformation Leading Oil & Gas Manufacturer Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE SmartSignal to increase uptime, decrease cost, and reduce operational risk 1 Reshape company culture to support thorough digital transformation. 2
  • 69. 69 Customer Challenge Action Solution Architecture Outcomes GE and large IOC form partnership to deploy solution that pulls data from millions of devices across a large fleet of assets securely and at high speed The GE Digital solution provides one, unified data layer for real time analytics and visualization for 4MM+ tags of data coming from wells, plants, treating facilities, & offshore platforms Increased data visibility for improved decision making efficiency Decreased data analysis time across fleet Large IOC needed solution capable of aggregating 4MM+ tags – GE can support 20MM tags Lack of data aggregation capabilities from 40 separate systems. Need centralized database to enable comprehensive data analysis Centralize big data for real-time data visibility Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Major IOC Centralized data collection and aggregation from 40 systems provides increased visibility into real-time data 1 Enables comprehensive asset data analysis and more rigorous data management 2
  • 70. 70 Customer Challenge Action Solution Architecture Outcomes Major IOC partnered with GE to support its business transformation goals: Eliminating unplanned downtime & production shortfalls Improving collaboration between affiliates and headquarters Cultivating a proactive culture GE’s Asset Performance Management Solution currently monitors 76 shaft lines (210 pieces of equipment) with more than 6000 sensors Annual savings of $40- 50MM Reduction of catastrophic asset failures by 100% Offsets 10% of total oil production losses (beyond asset failures alone) Increased critical asset life Catastrophic asset failures (7-10 per year) causing costly unplanned downtime & significant production losses. Use of predictive analytics for early failure prediction and to minimize unplanned downtime Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Predictive analytics drive model-based condition monitoring 1 Understand pending issues before becoming production problems to decrease unplanned downtime and production losses 2 Reducing catastrophic asset failures with APM
  • 71. 71 Customer Challenge Action Solution Architecture Outcomes Deploy OpShield perimeter units into the reference architecture for all production sites Deploy OpShield field units to all unconventional drilling operations Integrate with current SIEM Gained visibility into OT security threats Immediate notification to specific threats against devices in their environment All data managed from central SOC and aggregated with all other Cyber threats for complete security picture No visibility to traffic in production network Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deploy OpShield in tap mode to utilize firewall (Juniper) Span port and train visibility while sitting above the layer 3 DMZ within OT 1 Roll out to include 1 perimeter unit to each site with unconventional drilling needing additional field units for each pumping location (estimated 500+) 2 Protecting machines is smart business
  • 72. 72 Customer Challenge Action Solution Architecture Outcomes 2013: Gap analysis of oil rigs 2014: Wrote policies and began training for compliance to IEC 2015: 6 rigs certified as compliant to IEC Visibility into communications on oil rigs across the globe Enforcement of policy to vendors Centralized security management from Houston, TX SOC No control over policy or downtime on rigs Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China OpShield Deployment: Initially North South traffic to oil rig through perimeter on each rig. Phase 2 to include monitoring all traffic with field units 1 Training and Ongoing Support: Policy documented and personnel trained. Process Control Domain team now used as cyber experts for all Operational cyber issues 2 Protecting machines is smart business
  • 74. 74 Customer Challenge Action Solution Architecture Outcomes A2A was planning to mothball some of their combined cycle gas plants. GE proposed a solution for greater flexibility at these sites to make them more competitive in the market. GE’s advanced software solutions along with AGP upgrade allowed A2A to improve plant responsiveness. A2A is now better able to meet fast- changing grid demands. Achieved 65 MW per GT Min load level Minimized fuel start costs Load ramping at up to ±50 MW/min, 2.5 X normal rate GE’s Operations Optimization software solution was installed at four power plants in Lombardia and at the Chivasso power plant. 1 AGP hardware upgrade. The software solution enabled the hardware upgrade to be monetized 2 Implement Operations Optimization to increase power plant flexibility Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax “Our fleet, including at our other two combined-cycle power plants in Cassano and Sermide, will reap the benefits of GE’s advanced software solutions.” — Valerio Camerano, CEO, A2A A2A, the largest Italian multi-utility company, needed to modernize their power plants to be more responsive to changing grid demands and boost productivity in a competitive market.
  • 75. 75 Advanced Meter Insight (AMI) Challenge • AusNet Network Services, Victoria, Australia’s largest diversified energy infrastructure company came under regulatory compliance pressure from a mandate to modernize aging electric meters to smart meter networks. Solution • Following DB Results’ advice, AusNet trusted GE’s technology to centralize data integration on a single, holistic platform that significantly enhanced data visualization and empowered more efficient demand response. By leveraging the machine learning, artificial intelligence and semantic data modeling of GE’s product portfolio, AusNet was able to provide a reliable, accurate single source of truth to retailers and regulators. Results • GE’s technology helps ensure network and meter uptime by providing a single pane of glass for ICT teams and operators to be able to see asset status in real-time. Before deploying GE’s solution, AusNet would incur unnecessary expenses in sending multiple truck rolls 300-400 miles out into the field to investigate potential network or meter faults. “By leveraging GE’s technology, we’re able to help our utilities customers quickly unify and interpret complex data feeds from smart metering and grid operations, proactively forecast asset performance and lifespan and provide predictive servicing of critical expensive assets.” — Matt Nidd, Systems Integration Lead, AusNet Services at DB Results Accurate meter performance data on a daily basis for 20 market retailers. 700K meters
  • 76. 76 Customer Challenge Action Solution Architecture Outcomes Existing maintenance system wasn’t able to keep up with regulatory requirements and the company’s vision for implementing a world- class maintenance strategy Reduce Asset Failures with APM Basin Electric collaborated with GE Digital’s APM (formerly Meridium Enterprise APM), to implement a new calibration management system. Integrate multiple data sources and improve the user interface, to provide technicians with a single source of the truth for calibration, Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Integrate multiple data sources and enable processes to be digitized with APM solution 2 10% reduction in asset failures $20K annual savings in productivity Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix User Interface simplified and provided as a universal point-of- access for all technicians to locate and update instrument calibration information 3
  • 77. 77 Customer Challenge Challenge Solution Outcomes Integrate data from 2 million smart meters and 30 network systems BC Hydro gains contextual insights from two million smart meters Advanced Meter Insight (AMI) from 2 million smart meters Data architecture to quickly and easily integrate data from 2 million smart meters, 5,000 relays, 2,000 routers and 30 different operational and IT systems including homegrown and legacy systems Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Global Asset Performance Management Predix Powered App* ServiceMax Cyber Security GE’s core technology enables operators at BC Hydro to effectively and efficiently triage hundreds of millions of data elements every day Leadership recognized that without the right technology, it would face significant challenges integrating and analyzing such a large volume of data from so many different sources *Heritage Bitstew customer
  • 78. 78 Customer Challenge Action Solution Architecture Outcomes Bord Gais required condition-based monitoring to mitigate unplanned downtime Installed APM, featuring 141 sensors across Whitegate, offering operational recommendations while providing consolidated view of plant performance Implemented Advanced Controls OpFlex, powered by Predix, to deliver enterprise visibility and data-driven insight €2,28MM positive financial impact from cost savings and cost avoidance 21 catches of impending component failure by APM system for constant plant availability European regulations demanding greater renewable energy production created grid challenges at Whitegate plant Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement APM and Advanced Controls, powered by Predix 1 Detect impending component failure and heighten outage management efficiency 2 Leverage APM and Advanced Controls, powered by Predix, to surmount grid challenges
  • 79. 79 Optimize Availability Challenge Bruce Power, operator of the world’s largest nuclear generating facility, had more scheduled maintenance activities than capacity, resulting in delays. Provides 15% of Ontario’s power. Solution Bruce Power identified and implemented maintenance-related work-process improvements through Asset Performance Management (APM) from GE Digital to increase availability while continuing to meet the company’s high safety standards. Results By continually identifying opportunities for maintenance-related work-process improvements with GE Digital’s APM, Bruce Power increased the life of existing assets, improved plant reliability and availability and increased the amount of power pumped into the grid. As a result of one of its units surpassing 500 days of continuous operation . Bruce Power was recognized as the top performing multi-unit CANDU plant in the world by the Institute of Nuclear Power 500 days of continuous operation at one unit 30% lower cost than the average price of electricity
  • 80. 80 Customer Challenge Challenge Solution Outcomes Increase efficiency for largest independent steam power plant in Pakistan running on expensive furnace oil Achieve greater asset uptime and identify and reduced planned downtime A distinct need to meet growing energy demands in Pakistan while controlling fuel and other operating costs APM resulted in 1% efficiency improvement, $5MM value per year Operations Optimization for coal resulted in 1% efficiency improvement, $5MM value per year Operations Optimization for gas resulted in 1% efficiency improvement, $7.5MM value per year $18MM/yr customer value … total value over contract period >$200MM Operations optimization drives 4% efficiency increase with Digital Twin APM & Operations Optimization was rolled out at 1.3-gigawatt plant powered by 4 Ansaldo steam turbines 1 Physics based expertise & analytics to deliver customer value 2 Increase efficiency of existing hardware in Hubco’s aging installed base 3 Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 81. 81 1. Upgrading Invenergy’s legacy controls 2. Up-grading, protecting network security with Opshield, a cutting-edge purpose- built security solution for industrial and process control environments 3. Software maintenance, updates, and patches for the duration of the ten-year term. “As online threats multiply and the electric grid goes digital, cyber security is a top priority for Invenergy,” said Jim Shield, EVP and CCO at Invenergy. One of largest Cyber Security agreements in history of Industrial Internet Leveraging GE’s Cyber Security across Entire 10+ GW Wind Fleet and Develop Framework to Add to Future Farms Power & Utility Renewables Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax Cyber Security Collaboration with GE and Invenergy to develop long-term, enterprise-wide cyber security partnership that meets Invenergy’s operational needs. • NERC/CIP Compliance • Avoided penalties • Avoided downtime due to Cyber-attack • Protection of valuable information and IP from malicious access and disclosures Customer Challenge Solution Outcomes
  • 82. 82 Grid Reliability Challenge Kahramaa is the sole transmission and distribution system owner and operator for the electricity and water sector in Qatar. They had an ambitious business goal to identify and prioritize maintenance and asset replacement based on risks related to the current condition of all electrical assets across their distribution substations. Solution Kahramaa worked with GE to implement an APM system that could provide consistent analytics for all assets, recommendations for action based on condition and risk, and provide comprehensive, fleet-wide reporting. Results With the system in place, Kahramaa is now able to analyze the condition of their grid-wide assets. The number of substation faults have been reduced by more than 50% and Kahramaa achieved an ROI on the system of 180% after 2 years of implementation. 11,300 distribution substations 150K assets 12 asset types 50% Reduction in equipment failure
  • 83. 83 Customer Challenge Action Solution Architecture Outcomes Install OpFlex control software on a 6B gas turbine for the first time ever Specific software installed includes AutoTune, Turndown, Variable Peak and Smart Inlet Bleed Heat These Advanced Controls solutions deliver broad operational flexibility across all plant operation modes by expanding operating envelope Lower minimum part load, reduce fuel costs and improve maximum power output while maintaining emissions compliance 60% turndown to 40% load 110% emissions compliant peak load 2% fuel savings during part load operation Deploy OpFlex for greater operational flexibility and fuel savings Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy OpFlex control software to run gas turbines at competitive levels 1 Set emissions limits while letting turbines control maximum performance within those limits 2 Place Mainova in a more profitable market position 3
  • 84. 84 Customer Challenge Challenge Solution Outcomes Improve operating efficiency in its power production across 48,000 megawatts of generation capacity Balance maintenance requirements of its GE units among the NRG fleet with a need to maximize power output to meet the needs of bulk power markets NRG achieves optimal balance between asset life and performance to maximize profitability 2-3% output improvement* ZERO impact to plant outage schedule* Incremental $5MM customer revenue potential per 32K hours * Operations efficiency, flexibility & emissions control Operations Optimization to dynamically review gas turbine operations, adjust operating conditions and key set points 1 Operate plants above baseload conditions safely, banking MW hours to take advantage of peak market prices 2 “Look ahead” approach identifies optimal maintenance windows, delivers control over tradeoff between asset maintenance and opportunities 3 * Projected estimates based on GE modeling and historical PJM energy pricing Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 85. 85 Customer Challenge Challenge Solution Outcomes India RRF regulatory requirements Turbine data availability and gain closed-loop control, unreliable site connectivity GE delivers Outcome as a Service for 94% forecast accuracy 94% forecast accuracy, 6% better than industry “best” benchmark Reduced imbalance penalties of $126K per farm annually Power forecasting minimizes imbalance penalties Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix NA LATAM Europe MENAT APAC China Operations Optimization pilot on one wind farm, 44 WTG and 70 MW 1 On-premises and cloud hybrid architecture addressed network connectivity challenges 2 New wind power forecast algorithm to predict outcomes 1-4 hours in advance 3 Quality and resolution of weather data for forecast accuracy
  • 86. 86 Customer Challenge Challenge Solution Outcomes Maintain reliable operation of the distribution network with increase in DER such as solar PV and battery storage PG&E maintains reliable operation of the distribution network This digital solution will help PG&E optimize the grid for better management and increased efficiency Distributed Energy Resource Management (DERM) GE’s DERM software to demonstrate look-ahead capabilities and optimization of a portfolio of DERs 1 Real-time monitoring and coordinated operation of DER assets such as storage and distributed solar 2 Communications based on IEEE 2030.5 standards to enable coordination with third- party DER aggregators 3 More than 2,700 MW of installed DG capacity and growth rate of ~1 new solar customer every seven minutes Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Global Asset Performance Management Predix Powered App* ServiceMax Cyber Security * GE DERM Solution has a roadmap to Predix, current solution is not Predix Powered
  • 87. 87 Customer Challenge Action Solution Architecture Outcomes PSEG leadership recognized value of leveraging plant data to inform operational decisions Install Operations Optimization in PSEG’s Linden plant to capture sensor data and apply advanced analytics for more effective decision making M&D Center created to monitor PSEG’s KPIs, including system availability, thermal performance and operational flexibility Top quartile in heat rate and reduced production costs Minimized fuel start costs Improved reliability by 1% in Year 1, worth $2MM value Generate affordable, reliable power given highly volatile market conditions Implement APM & Operations Optimization to increase reliability and cut cost Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax Improve performance with Operations Optimization’s alerts of anomalies and cloud-based insight 1 Increase operational flexibility and reliability in the process 2
  • 88. 88 Customer Challenge Action Solution Architecture Outcomes RasGas and GE partnered to address the reliability of three (3) LNG Trains covering GE & Non- GE equipment with GE’s APM Solution The success of the project was evident and GE’s APM solution is expanding to cover the entire plant by monitoring and connecting 2,300+ assets with over 65,000 GE and Non-GE devices. Cost optimization and reduction in overall expenditures, while maintaining emissions controls. Use of analytics for early failure prediction & the ability to identify areas to optimize & reduce waste. $2.47MM in outage saving Increased availability to 99.996% Reduced outage duration, increased period between maintenance intervals and extended production asset lifetime APM improves reliability and availability of critical assets Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Leverage analytics for early failure prediction & waste reduction 1 Increase productivity & shift from reactive to predictive maintenance for rapid recovery 2 Minimize unplanned downtime and operating costs 3
  • 89. 89 Customer Challenge Action Solution Architecture Outcomes SRP chose GE’s Asset Performance Management (APM) solution to consolidate machine sensor data across 11 plant locations. • 7 Fossil Sites Monitored • 4 Hydro Sites Monitored • 27 Total Units • 500 Monitored Assets Lack of integrated data across multiple plants for optimized outage & maintenance management. A smarter approach to sustained reliability for the most efficient power production possible Annual savings of up to $400,000 per generating unit Shift from unplanned outages to planned outages Significantly reduced maintenance costs Increased availability and optimized asset life Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Integrate data across multiple plants 1 Predict asset performance with real- time operational status of plant equipment 2 Predict asset performance with real- time operational status of plant equipment 3 Getting to no unplanned downtime
  • 90. 90 Customer Challenge Action Solution Architecture Outcomes With GE’s Asset Performance Management solution SSE was able to turn data into actionable knowledge for the operating staff. SSE created an Equipment Performance Center (EPC) to continuously monitor asset health for over 11 different locations, totaling 1,026 assets Numerous technical failures impacting the outturn availability of the generation fleet. Turn data into actionable knowledge for the operating staff Early detection of failures saves > £ 3MM per year Significant reduction in insurance cost ~ £ 7.5MM per year Shift from unplanned outages to planned outages Increased availability and optimized asset life Optimizing equipment performance with APM Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Predictive analytics drive model-based condition monitoring 1 Understand pending issues before becoming production problems 2 Allows proactive action to avoid unplanned outages 3
  • 91. 91 Customer Challenge Action Solution Architecture Outcomes Purchased GE’s Advanced Gas Path solution for Ravenswood and Mackay River facility in Alberta Replaced key turbine parts w/ new components made from advanced materials to extend equipment life Installed OpFlex to ensure robust turbine operation and emissions compliance at increased output levels $900K annual fuel cost savings Mackay River: 10% increase output capacity, 2% increase fuel efficiency Ravenswood: 5% increase output capacity, 1% increased fuel efficiency Cleaner, more viable solutions to meet growing power demand at facilities including Ravenswood, which serves 21% of New York City Install OpFlex and upgrade turbine parts to enable clean, robust power generation Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix OpFlex Replace turbine parts w/ advanced materials 1 Install OpFlex AutoTune DX and OpFlex Cold Day Performance 2 Ensure resilient, clean operations as weather and fuel supplies vary 3
  • 92. 92 Challenge As their GE turbines were nearing end of life at their Ravenswood and Alberta locations, TransCanada required cleaner, more viable solutions to meet the growing power demands of their constituency, with the Ravenswood location serving over 20% of New York City. Solution TransCanada purchased GE’s Advanced Gas Path solution for the Ravenswood power plant in New York City and the Mackay River cogeneration facility in Alberta, replacing key turbine parts with new components made from advanced materials developed for GE jet engines — essentially extending the life of their existing equipment. GE’s AutoTune DX and Cold Day Performance were installed to obtain even more performance from the hardware, and to ensure robust turbine operation and emissions compliance at the increased output levels even as weather and fuel supplies vary. Results Efficiencies from the engagement with GE would total approximately $900K in annual fuel cost savings or 223,440 decatherms of fuel for the company, as well as new revenue opportunities for Ravenswood in bidding into the power market. The more efficiently produced power displaced less efficient megawatts on the market with cleaner power, reducing overall emissions for the same amount of power generated. Hardware and Software Upgrade Boosts Power Output Mackay River 10% increase in output capacity 2% increased fuel efficiency Ravenswood 5% increase in output capacity 1% fuel efficiency increase
  • 93. 93 Customer Challenge Action Solution Architecture Outcomes Xcel Energy analyzed its process and realized that the existing deployment of GE Digital APM (formerly Meridium Enterprise APM) was being used in siloes and was not fully integrated into workflow and event tracking methodology Meet increased demand while keeping costs down, increased regulations, and a changing workforce. Integrate manual data processing and increase enterprise- wide visibility into data. Improve Efficiency and Accountability by Implementing APM Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other NA Europe MENAT LATAM APAC China 2,000 hours saved in one year with event assessments tracking and workflow 700 users not manually updating information anymore Increase real-time visibility to data across the enterprise via a dashboard Expand Asset performance Management users from 240 to 700 1 Integrate manual data processing into APM 2 Xcel Energy expanded its APM user base from 240 to 700 to integrate manual workflows into the solution and eliminate manual data processing. Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 94. 94 Customer Challenge Action Solution Architecture Outcomes Entered proof-of- concept phase at low- impact site Deployed OpShield on a 2X1 combined cycle 525MW turbine Upgrade existing topologies to create reference architecture No capability to control, secure and monitor existing connections for power generation fleet. Goal: Develop a comprehensive cyber security apparatus for existing and future assets Security reference architecture completed for future fleet adoption Immediate visibility into communication flows across the entire control system network Partnership yielded 26 distinct control protocol signatures, which prohibits exploitation of the distributed control system Fleet-level cyber security and control systems for power generation Fortune 500 energy company Automotive Chemical Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deployed inline passive mode during normal operations (hot install) 1 Perimeter box deployed in control room supervisory control and data acquisition (SCADA) rack 2 Updated fleet architecture & control systems protocol 3
  • 95. 95 Challenge The power grid architecture in the EU needs to be adapted to accommodate significant production from renewable energy sources, and with a focus on electric vehicle charging. This large European power and utility provider is working to establish a viable micro grid within defined community boundries Solution GE, with a group of consortium partners, drew on three key factors to successfully balance supply and demand in the district: • Next-day forecasts to compare solar energy production with consumption; • Battery storage at key network nodes to offset any intermittency in the supply of solar energy and absorb consumption peaks ; • Incentive for residential and industrial consumers to better manage their consumption. Expected Results This digital solution will help the micro grid integrate renewables, increase efficiency and promote prosumer engagement, all serving to reduce CO2 emissions. Distributed Energy Resource Management (DERM) A Micro Grid solution with a 600 KW capacity. Islanding is when a disconnected part of the power network can sustain continuity of service via connected solar or storage systems for a limited period of time. Major European Power and Grid Provider
  • 96. 96 Distributed Energy Resource Management (DERM) Challenge A large American utility owner was experiencing a substantial increase in the penetration of distributed generation within three of the southern states that it served. The nature of renewable energy is volatile and during low load periods, feeders with high photovoltaic (PV) penetration could exhibit reverse power flows, potentially causing problems with protection systems. Intermittent solar production could also result in voltage swings, increasing the cycling of regulation equipment at feeders and distribution substations. Solution The utility collaborated with the U.S. Department of Energy (DOE) and GE on two pilots: • Leverage sensors, energy boxes and smart meters to integrate DER with the current Distribution Management System (DMS) in order to enhance optimal performance of the emerging distribution system • Identify and mitigate challenges with distributed solar PV using smart inverters and volt-VAr control. The project includes detailed system modeling, combined with Power-Hardware-in-the-Loop verification to compare local vs. centralized management of voltage with utility-scale inverters located in the utility’s service territory. Results Delivery of a Distributed Energy Resource Management System (DERMS) to manage and mitigate the effects of growing distributed, renewable generation and storage capacity on the electrical system. Large Investor Owned Utility Delivery of two DERM projects, working in conjunction with the U.S. Department of Energy (DOE), resulting in a DERM system to manage the impact of growing renewable energy on the grid.