I am Chaitra Masur , a graduate student at the School of Information Syracuse. I am actively seeking a summer internship during Summer 2016

1. CHAITRA MASUR
838 Westcott Street, Syracuse, New York 13210| 315-807-1434| cmasur@syr.edu | www.linkedin.com/in/chaitramasur
EDUCATION
Masters of Science in Information Management, School of Information Studies, Syracuse University, NY May 2017
Relevant Course Work – Managing Information System Projects, Data Admin Concepts and Database Management, Introduction to
Information Management
Bachelor Of Engineering in Environmental Science, Sri Jayachamarajendra College Of Engineering, India | GPA: 3.45 June 2011
Relevant Course Work – Computer Concepts and C programming, Computer aided engineering graphics
ACADEMIC PROJECTS
Database Management to list resources and manage meeting room reservation at Bird Library Sep. 2015 - Present
 Conducted surveys and interviewed stakeholders to identify information that can be put on the app
 Designed a database and a front end interface that enables users to select a resource type and get its location
 Created the design model (ERD) and built a database that enabled users to view and book meeting rooms at Bird Library
 Collaborated with teams to integrate databases across SU campus to fetch resource information for SU Indoor And Outdoor app
Research on Information Systems and Management Sep. 2015 - Present
 Examined and evaluated the case study of baggage handling system at Denver International Airport
 Performed industry analysis of Starbucks using Porter’s five force model and SWOT analysis to gauge competitive edge and evaluate
performance trends
FiberTell acquisition and network upgrade Sep. 2015 - Present
 Analyzed the case problem to developed a project charter ,work breakdown structure and allocated time, resource to estimate project
effort, cost , scope and time using MS Project
 Identified potential risks and its impact and device risk mitigation plans
PROFESSIONAL EXPERIENCE
IBM India Pvt. Ltd, Bangalore, India June 2011 - Dec.2014
Test Analyst - Global Computing Platform (Telecom), IBM Mar. 2014 - Dec. 2014
 Processed daily incremental loads from files to update and refresh databases which served as a data source for 23 applications
 Analyzed functional requirements and created a test strategy to validate application enhancements
 Identified deviation from expected system functionality and reported 2 bugs to stakeholders to rectify data defects in production
 Demonstrated "ETL validation techniques" and discussed problem solving approaches in cross functional application forum
Test Lead - Business Intelligence and Data Exchange (Health Care), IBM Dec. 2012 - Apr. 2014
 Assessed changes in system requirement and documented a test plan and strategy for 9 change requests to verify the
 Clarified queries ,monitored test strategies, delegated work to team members and evaluated team deliverables
 Identified positive and negative test scenarios and created test data for dry run to verify business logic transformation
 Reported and retested bugs and provided sign off presented a test summary report after sign-off
Associate Test Engineer (Financial Services), IBM Mar. 2012 - Dec. 2012
 Overlooked data base validation and ETL Testing for new data warehouse set up for fleet management
 Examined data flow process, 30 mapping documents and business logic transformations rules of 3 entities to translate requirements to
effective test cases
 Justified the implementation of business logic across the subject areas by querying the Teradata warehouse to fetch data
 Collaborated with system test teams to facilitate the integration of all the sub system modules and test interdependencies
 Reported valid defects and requested a fix if the system deviated from its expected behavior
 Inspected data transformation and data accuracy by using benchmarking techniques to maintain data Integrity
Associate System Tester (Retail), IBM Sep.2011 - Mar. 2012
 Evaluated functional and non-functional requirements of online library application that aimed at reduced document search by 30%
 Formulated effective cases and executed functional and regression controls to compare efficiency of the new system
 Compared the new system to the old system to inspect the improvement in efficiency
 Volunteered to participate in ‘Overview of retail business’ to understand retail process and outline key takeaways to the team
TECHNICAL SKILLS
 Software & Tools: MS Office, HPALM-10, RQM, CQ, Informatica 9.1, Datastage 8.7, MS Visio, MS Project
 Languages & Databases: C , Java, SQL, Oracle 11g, Teradata 13.0, MS Access
 Operating System: Unix, Windows, Linux
 IT Processes: Agile, Project Management, SDLC, STLC
 Certifications: ISTQB(International Software Testing Qualification Board) Foundation Level, Oracle 11g:SQL Fundamentals
LEADERSHIP EXPERIENCE
 Volunteer to raise funds by hosting events at SU campus to help Sep. 2015 - Dec. 2015
 Presented an effective test strategy to the client which resulted in IBM winning the Quality Assurance contract Mar 2013
 Carrier Fair Coordinator at Engineering University June 2010 - June 2011