The Centre for Conflict Management and Transformation (CCMT) is a Zimbabwean non-profit founded in 2003 with a vision of a society that manages conflicts constructively. CCMT provides direct conflict interventions, training in conflict management and transformation, organizational development services, and commissioned research to help build a culture of non-violence in Zimbabwe and the SADC region. Over the past 10 years, CCMT has worked with individuals, development agencies, councils, ministries, and communities through consultancies and training programs.

1. Our Vision
A society where people manage & deal
with conflicts constructively
Centre for
Conflict Management
and Transformation
Consultancy Services
Direct Conflict Interventions
Conflict Management and
Transformation Training
Organisational Development
Commissioned Research
Project Evaluation

2. About Us
Founded in 2003, the Centre for Conflict Management
and Transformation (CCMT) is a Zimbabwean
Non-Governmental Organisation working in the field of
conflict transformation and peace-building. We have a
vision of a Zimbabwe that enjoys peace and harmony
created through cooperation and sustainable conflict
management and transformation in society. Our mission
is to help build a culture of non-violence and peaceful
resolution of all forms of conflict in Zimbabwe and the
SADC region. This is done through enhancing the
capacity of individuals, organisations and communities
enabling them to effectively manage and transform
their conflicts.
Over the last 10 years, we have used the expertise
we have gained in the area of conflict management
and transformation to carry out consultancies,
commissioned research projects and training for:
> individuals
> development agencies
> councils
> sector ministries
> grassroots communities

3. Our Services
Direct Conflict Interventions CCMT mediates on ‘live’ or real conflicts
Who is it for?
Conflicting parties: individuals, employees, organisations, communities
Benefits
> Deals with existing conflicts and equips conflicting parties with skills for managing future conflicts
> increased efficiency allows parties to collaborate and work constructively in managing conflicts
> Builds and enhances relations
> Improves communication, giving space for all parties to air their views and be understood
Teambuilding
Who is it for?
Organisations seeking to increase performance and cohesion through teamwork
Benefits
> Development of strong and effective teams
> Improved team and organisational performance
> Improvement in relationships among team members
> Trust building
> Increased motivation
> Enhanced self-confidence and decision making skills
Strategic Planning
Who is it for?
Organisations wanting to effectively map their future by developing specific and realistic action plans
Benefits
> Developing an understanding of your operating environment
> Learning to make the most of your organisational strengths
> Identifying weaknesses and developing strategies to address them
> Improved organisational performance
> Clearly defined purpose
Research and Project Evaluation
Who is it for?
CCMT conducts commissioned research or project evaluations for both private and public sector organisations
Benefits
> Better informed decision making as a result of carrying out baseline studies
> Clarity on project achievements following an evaluation
> Research findings inform programming

4. Introduction to Conflict Management & Transformation (2days)
Content
> Definition of conflict > Causes of conflict > Types of conflict > Levels of conflict
> Stages of conflict > Conflict Spectrum > Responding to conflict
> Conflict intervention techniques
Who is it for?
Individuals and organisations wanting to develop basic conflict management and transformation skills
Benefits
> Gain understanding of conflict
> Knowledge of types and stages of conflict
> Identify and establish your own conflict management style
> Appreciate the different ways of responding to conflict and know how and when to use them
Conflict Analysis (3 days)
Content
> Defining Conflict Analysis > Conflict analysis tools and their application
Who is it for?
Individuals and organisations wanting to enhance their knowledge and skills of analysing conflict situations
Benefits
> Understanding of conflict dynamics
> Knowledge of different conflict analysis tools and ability to effectively apply them
> Ability to identify root causes of a conflict
Mediation & Dialogue Moderation (5 days)
Content
> Understanding Mediation > Understanding Dialogue > Principles of mediation
> The 5 stages of sustained dialogue > Mediation Stages > Roles & Skills of a mediator
> Mediation Techniques > Difference between dialogue & other forms of conversation
> Principles of dialogue > Common Mediation Challenges > Key actors in sustained dialogue
> Qualities of a dialogue moderator > Basic moderating skills > Initiating a dialogue
> Dialogue meeting process > Common moderating challenges
Who is it for?
Those interested in assisting conflicting parties to resolve their conflicts (for example family, organisational
or institutional conflicts)
Benefits
> Understanding the concept and practice of Mediation
> Understanding the concept and practice of Sustained Dialogue
> Comprehension of mediation stages and the dialogue process
> Knowledge of roles, skills, and techniques of a mediator and dialogue moderator
> Ability to mediate or moderate dialogue
Conflict Management & Transformation (10 days)
This course is a compound of all the above courses
Training Programmes

5. Testimonials
I would fully recommend CCMT to any organisation that needs its staff
members to be trained in Conflict Sensitivity and Management. Your training
session for AFRODAD was a worthwhile investment. Thanks for imparting
your knowledge.
Mercyln Kasipo
AFRODAD HR/OD Manager
CCMT has been overseeing our community outreach activities in Zimbabwe
for our Flagship television programme ‘The Team’. The impact of the dialogues
has been so powerful that SFCG Zimbabwe would like to, where possible,
continue to work with CCMT in other programmes relating to Peace.
Caroline Majonga, Programme Associate
Search For Common Ground (SFCG) Zimbabwe
Previous Clients
Action Contre La Faim (ACF)
African Forum and Network on Debt and Development (AFRODAD)
Basilwizi
Chikukwa Ecological Land Use Community Trust (CELUCT)
Christian Care
Church & Civil Society Forum (CCSF)
Envision
Sabi Consulting
Search for Common Ground (SFCG)
Student Christian Movement of Zimbabwe (SCMZ)
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6. Consultancy Department
Centre for Conflict Management & Transformation
28 Oxford Avenue, Newlands, Harare
Tel/Fax: + 263 (4) 746016/788154/776784
Email: info@ccmt.co.zw
Website: www.ccmt.org.zw