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Enabling Students with Strategic Projects
A Case Study at the University of Kentucky
Scenario
• Summer 2014
• Renovations to all Advising Offices
• Hundreds of thousands of pages of student
files
• Dozens of filing cabinets
• Need more space for Advising staff – not
paper
Solution
• Catalog and send outdated files to underground
storage
• Use 3 student employees to begin the process of
scanning in documentation for incoming freshmen,
transfer students and reinstated students
• Get approval from Registrar’s Office/get all technical
requirements for electronic content management
(ECM)
• Request secure share drive for storing of records
Introductions
• Meet Brooke Kuerzi – Senior Biology Major
– Front Office Student Support Specialist Associate
• Meet Carlos Gutierrez – Senior Chemistry
Major/ Business Analytics Minor
– Former Front Office Student Support Specialist
Associate / Current A&S Photographer
Insert Old Workflow Process
Paper forms coming in  Physical folders
Insert Original Scanning Process
Physical Forms  Digital PDF files
•Estimated duration: 70 weeks
•Actual duration: 10 weeks
Breakdown of Digitization
Less than 1 minute
required per student
Abner
7 days
235
students
Hillenberg
6 days
248
students
Baldwin
3 days
244
students
Ellis
5 days
253
students
Garlin
9 days
239
students
Ketterman
7 days
256
students
Lewis
9 days
236
students
Thomas
3 days
226
students
Aitkin
3 days
239
students
Seabrooks
2 days
243
students
Now we avoid paper all together
(Major Change Kiosk)
Student Kiosk submission  Email  Confirm w/ student that desired changes are
correct  Place in Digital Folder
What we see…
Additional Process Improvement
Student Advising Appointment Sign-In Process
Additional Process Improvement
Streamlined digital forms can now be filled out on location or remotely
Next Steps
• Scholarship and nomination process
improvements
• Helping College Departments to utilize
student office assistants to digitize some of
their paperwork
• Look for additional opportunities to improve
paper-intensive processes
MASEA Presentation Powerpoint

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MASEA Presentation Powerpoint

  • 1. Enabling Students with Strategic Projects A Case Study at the University of Kentucky
  • 2. Scenario • Summer 2014 • Renovations to all Advising Offices • Hundreds of thousands of pages of student files • Dozens of filing cabinets • Need more space for Advising staff – not paper
  • 3. Solution • Catalog and send outdated files to underground storage • Use 3 student employees to begin the process of scanning in documentation for incoming freshmen, transfer students and reinstated students • Get approval from Registrar’s Office/get all technical requirements for electronic content management (ECM) • Request secure share drive for storing of records
  • 4. Introductions • Meet Brooke Kuerzi – Senior Biology Major – Front Office Student Support Specialist Associate • Meet Carlos Gutierrez – Senior Chemistry Major/ Business Analytics Minor – Former Front Office Student Support Specialist Associate / Current A&S Photographer
  • 5. Insert Old Workflow Process Paper forms coming in  Physical folders
  • 6. Insert Original Scanning Process Physical Forms  Digital PDF files •Estimated duration: 70 weeks •Actual duration: 10 weeks
  • 7. Breakdown of Digitization Less than 1 minute required per student Abner 7 days 235 students Hillenberg 6 days 248 students Baldwin 3 days 244 students Ellis 5 days 253 students Garlin 9 days 239 students Ketterman 7 days 256 students Lewis 9 days 236 students Thomas 3 days 226 students Aitkin 3 days 239 students Seabrooks 2 days 243 students
  • 8. Now we avoid paper all together (Major Change Kiosk) Student Kiosk submission  Email  Confirm w/ student that desired changes are correct  Place in Digital Folder
  • 10. Additional Process Improvement Student Advising Appointment Sign-In Process
  • 11. Additional Process Improvement Streamlined digital forms can now be filled out on location or remotely
  • 12. Next Steps • Scholarship and nomination process improvements • Helping College Departments to utilize student office assistants to digitize some of their paperwork • Look for additional opportunities to improve paper-intensive processes