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Laboratory for Improving Public Services for Seniors

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Consorci Universitat Internacional Menéndez Pelayo Barcelona (CUIMPB) - Centre Ernest Lluch
Consorci Universitat Internacional Menéndez Pelayo Barcelona (CUIMPB) - Centre Ernest Lluch

Hazlab

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• Laboratory of Innovation for Public Participation • Third commitment of our IV Open Government Action Plan: promote, strengthen and improve the conditions to guarantee citizens the exercise of their right to participate in public affairs Digital Laboratory (pilot phase) Share, explore and experiment with innovative solutions Collaborate with the Administration Design process of Public Policies Spaces Projects
EUROPEAN NETWORK FOR OPEN GOVERNMENT
*Objective: improve the service channels designed for people over 65 – public service offices, by telephone, virtual. Co-creationprocesses to find out the problems and constraintsthey face in their administrative procedures Co-creationprocesses to figure out solutions – design a multi-channelprototype
Which participation experience did you like the most? ¿Qué experiencia de participación disfrutaste más? | HazLab https://www.hazlab.es/es/poll/10

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Laboratory for Improving Public Services for Seniors

  • 1.
  • 2. • Laboratory of Innovation for Public Participation • Third commitment of our IV Open Government Action Plan: promote, strengthen and improve the conditions to guarantee citizens the exercise of their right to participate in public affairs Digital Laboratory (pilot phase) Share, explore and experiment with innovative solutions Collaborate with the Administration Design process of Public Policies Spaces Projects
  • 3.
  • 4. EUROPEAN NETWORK FOR OPEN GOVERNMENT
  • 5. *Objective: improve the service channels designed for people over 65 – public service offices, by telephone, virtual. Co-creationprocesses to find out the problems and constraintsthey face in their administrative procedures Co-creationprocesses to figure out solutions – design a multi-channelprototype
  • 6. Which participation experience did you like the most? ¿Qué experiencia de participación disfrutaste más? | HazLab https://www.hazlab.es/es/poll/10