Konstantinos Doukas is the President and CEO of Doukas School, a private education institution in Greece with over 105 years of history. As a visionary leader, Konstantinos advocates for transforming assessment practices from high-stakes standardized testing to a more holistic approach. He believes tools like ChatGPT can help schools move towards more humanistic teaching and assessment methods. Konstantinos also stresses the importance of fostering a culture of continuous learning among educators through various strategies like professional development opportunities, collaborative practices, and cultivating a growth mindset.

1. Driving Innovation
and Change
Preparing Education
Leaders to Shape the Future
Guide to Excellence
Exploring the Role of
Visionary
Leaders in Transforming
Education
Konstantinos Doukas
President and CEO
Doukas School
VOL 09 I ISSUE 03I 2023

2. ToBeInspired
is Great,
is an Honor
ButToInspire

3. #ciolook.com

4. Editor’s
Note
and the Starlets
Glory, Knowledge
and the Starlets
and the Starlets
Glory, Knowledge
and the Starlets

5. Hire
character.
Trainskill.
AbhishekJoshi
isionary leaders in education are known for
Vtheir ability to think outside the box and
introduce innovative ideas and practices. They
embrace innovative technologies, methodologies, and
approaches to enhance teaching and learning
experiences. They anticipate trends, challenges, and
opportunities and proactively develop strategies to
address them.
In the ever-evolving field of education, there are
individuals who stand out as trailblazers, tirelessly
working to transform the way we teach and learn.
These visionary leaders possess the foresight,
innovation, and determination to push the boundaries
of education and make a lasting impact on the future.
Leaders in education are driven by a deep passion for
their work. They are committed to making a positive
impact on students' lives and are dedicated to
improving educational outcomes for all learners. In the
face of obstacles and setbacks, these leaders
demonstrate resilience. They persevere through
challenges, learn from failures, and adapt their
approaches to continue driving positive change. These
leaders have an inclusive worldview, recognizing the
interconnectedness of education across borders. They
actively engage with international education initiatives
and promote global citizenship and cultural exchange
among students.
These personalities possess a long-term vision for the
future of education. They go beyond immediate
challenges and aim to create sustainable, lasting change
that will shape education for generations to come. They
embody these traits and combine them with their
expertise and experience to transform education and
inspire others in the field. Their collective impact is
instrumental in driving positive change and shaping the
future of education.
On a quest to embark upon the journey of these
leaders, CIOLook sheds light on 'The 10 Most Visionary
Leaders in Education, 2023,' who are enabling
transformations with their expertise and are advancing
the education sector towards the horizons of success.
Flip through the pages and Have a Delightful Read!

6. 08

7. Dr. Jon-Hans Coetzer
Bridging Wisdom and Discovery in
Lifelong Learning
Victoria Thompson
Orchestrating Success with a
Learn-It-All Mindset
20
16
24
28
Driving Innovation
and Change
Preparing Educa on
Leaders to Shape the Future
Guide to Excellence
Exploring the Role of
Visionary
Leaders in Transforming
Educa on

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September, 2023
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9. Brief
Company Name
Ange Alcock
Chief Executive
Officer
Ange strives to reduce teacher workload and positively impact
the lives of teachers related to marking assessments with a team
of like-minded and brilliant people.
Amr Adly
President
Prior to serving as the president of E-JUST, Adly was a
professor in the Department of Electrical and Power
Engineering at Cairo University (CU) in Giza, Egypt.
E-JUST
ejust.edu.eg
Flohh
flohh.com.au
Alberto Carvalho
General Superintendent
Alberto also serves as a committee member for the National
Academies of Science, Engineering and Medicine and as an
Advisory Committee Member to the Harvard Program on
Education Policy and Governance.
Los Angeles Unified School
District
lausd.org
Cheryl Lemke
CEO
Cheryl has specialization in evaluation, research, public
speaking, professional development, policy development, and
writing related to learning and technology.
Metiri Group
metiri.com
Jon-Hans Coetzer
Independent
Consultant
Jon-Hans has vast experience in international marketing &
education management experience in the fields of training,
higher education, risk and crisis management, and diplomacy.
EU Business School
euruni.edu
Featured Person
Kristin Greene
Education Client
Executive
Kristin is an entrepreneurial leader working at the nexus of
business and education and is committed to advancing growth
and profitability through innovative products and services and
research-based initiatives.
Konstantinos Doukas
President and CEO
As an enthusiastic entrepreneur, Konstantinos has founded
several start-ups in Greece and internationally and held various
important positions in the private sector.
Doukas School
doukas.edu.gr
Microsoft
microsoft.com
Michele Norin
Sr. Vice President
Michele works closely with the University Chancellors and the
University's Senior Vice Presidents to support their respective
academic, clinical and administrative operations.
Rutgers
rutgers.edu
Peter Hutton
Director
Peter is a multiple board member working in the sports industry
including responsibilities at Sporttotal, the Saudi Professional
(soccer) league, the Professional Triathlon Organisation, HYPE
and the Rugby League, etc.
The Saudi Pro League (SPL)
spl.com.sa
Victoria Thompson
Customer Success
Account Manager
Victoria Thompson is a Customer Success Account Manager
(CSAM) at Microsoft Education, an instructional designer for
EduSpark and an ISTE Community Leader.
Microsoft
microsoft.com

11. Konstantinos Doukas
President and CEO
Doukas School

12. eet Konstantinos Doukas, the visionary
MPresident and CEO of Doukas School, an
esteemed private education institution that
boasts a rich heritage spanning over 105 years. As a
third-generation owner, Konstantinos's passion for
education is deeply ingrained in his DNA. However, his
impact extends far beyond the walls of his school.
Konstantinos has an impressive background, having
held various teaching, research, and administrative
positions in both the private and academic sectors.
Notably, he served as the Systems Manager Assistant at
the renowned TC Computer Lab of Columbia
University in New York City and as a Scientific
Consultant to Project Athena at the prestigious
Massachusetts Institute of Technology in Boston.
Driven by his entrepreneurial spirit, Konstantinos has
also founded several successful start-up companies in
Greece and abroad, with a focus on technological
innovations the integration of ICT in education,
consulting and mentoring services for Educational
Institutions, and cutting-edge digital marketing
services.
In addition to his business endeavors, Konstantinos is
the founder and Chairman of SoFIA (School of the
Future International Academy), an esteemed
international NGO dedicated to empowering
educational institutions worldwide. SoFIA offers
invaluable support and guidance, leveraging global best
practices and innovative methodologies to help schools
excel academically and operationally.
A prolific author and editor, Konstantinos has
contributed to over 30 publications in both Greek and
international conferences and journals. Notably, he co-
edited the esteemed IGI Global Edition 2018
publication, "Handbook of Research on Educational
Design and Cloud Computing in Modern Classroom
Settings." Furthermore, his thought-provoking articles,
including "School graduation finals are 'dead' - long live
the student's e-portfolio" and "Effort vs Value for
Money (VfM) - How to maximize efficiency in services
to ensure VfM," have garnered significant acclaim.
Konstantinos's educational journey began with a
Bachelor's degree in Electrical Engineering and
Computer Science from the National Technical
University of Athens. He further expanded his
knowledge and expertise by earning a Master's degree
in Communications, Computers, and Technology in
Education from Columbia University in New York City.
Recognized as a prominent thought leader,
Konstantinos has been a sought-after speaker at
numerous conferences across the United States,
Europe, and the Middle East, where he has shared his
insights on education, technology, and the future of
learning.
Beyond his professional accomplishments,
Konstantinos treasures his role as a family man. Born in
1964, he is a proud father of three children. When he's
not shaping the future of education, Konstantinos
indulges his passion for sports.
Challenges and Opportunities
Konstantinos recognizes that education faces
numerous challenges and opportunities. Among these
are:
Ÿ Educational Equity: Addressing disparities in
educational opportunities, resources, and outcomes
is crucial for achieving equity. All students should
have equal access to quality education.
Ÿ Technology Integration: Effectively integrating
technology into K-12 education is essential in
today's rapidly evolving world. It empowers
students with necessary skills and knowledge.
Ÿ Funding and Resource Allocation: Insufficient
funding and unequal distribution of resources can
hinder the quality of education. Adequate funding
and equitable allocation are necessary for a well-
rounded education.
Ÿ Teacher Recruitment and Retention: Attracting and
retaining highly qualified and dedicated teachers is
vital for a strong education system.
Ÿ Mental Health and Well-being: Students' well-being
is a critical concern. Schools must prioritize mental
health support and create inclusive environments
that address students' social-emotional needs.
Ÿ Parental Engagement: Strong partnerships between
schools and parents contribute to student success.
Building effective home-school collaborations
creates a supportive learning environment.
However, Konstantinos believes that the two most
significant challenges are:

13. Ÿ Student's Future: Many students today are
uncertain about their future due to global changes,
automation, and the influence of social media. It is
the responsibility of teachers and Education in
general to help students find their purpose, instill a
culture of lifelong learning.
Ÿ Curriculum and Pedagogy: Adapting the curriculum
to meet the needs of diverse students and remain
relevant in a rapidly changing world is an ongoing
challenge. Promoting critical thinking, creativity,
adaptability, and problem-solving skills is essential
for preparing students for the future.
Konstantinos agrees with Thomas Friedman's concept
in the book "Thank you for being late" that education is
the key to bridging the gap caused by rapid
technological changes. Humanity must adapt by
changing the curriculum, setting new goals,
implementing innovative procedures, and utilizing
various tools, including AI. Educators have an obligation
to transform learning approaches from kindergarten to
K12 to ensure humans stay ahead of technological
innovations and effectively utilize them or productive
and beneficial for all purposes.
Transforming Assessment Practices
Konstantinos highlights several areas within K-12
education systems that require improvement, including
personalized learning, teacher professional
development, curriculum enhancement, technology
integration, assessments for learning, social-emotional
learning (SEL), parent and community engagement, and
equity and inclusion. These areas are interconnected
and can contribute to creating inclusive, effective, and
learner-centered environments for students.
However, in Konstantinos' opinion, the most significant
hindrance to creativity and innovation in schools is
standardized testing. While assessments are necessary,
the emphasis on high-stakes standardized testing can
narrow the curriculum, encourage teaching to the test,
and create stress for students, parents and teachers.
Konstantinos believes that with the advent of
technology and AI tools like ChatGPT, there is an
opportunity to usher in a fairer era of assessment.
Rather than blocking technology, he advocates for
changing the way students are assessed.

14. Konstantinos passionately supports the philosophy of
transforming assessment practices. He argues against
judging a student's 12 years of schooling based on a few
hours of traditional testing and using those grades as
the sole determinant for university admissions. Instead,
he advocates for a holistic approach that considers
students' knowledge, skills, values, and life experiences.
Konstantinos believes that students should not be
reduced to test-acing robots but rather nurtured to
become future global humanitarians with well-rounded
profiles.
He welcomes the urgency brought by tools like
ChatGPT in finding more holistic and humanistic
teaching and assessment methods. He suggests
separating or properly integrating students'
competences, talents, and temperament with the work
they create using powerful tools. Konstantinos has
published an article titled "School graduation finals are
'dead' - long live the student's e-portfolio" that
advocates for a holistic approach to assessment. His
proposal involves creating a comprehensive e-portfolio
for each student from kindergarten to graduation,
recognizing that current assessment systems are unfair
and in need of transformation.
Fostering a Culture of Continuous Learning and
Growth
According to Konstantinos, fostering a culture of
continuous learning and growth among educators is
crucial for their professional development and the
overall improvement of educational practices. The
strategies employed to promote such a culture are as
follows:
Ÿ Professional Development Opportunities: Offering
workshops, seminars, conferences, and online
courses covering various topics like pedagogy,
curriculum development, technology integration,
assessment strategies, and social-emotional
learning.
Ÿ Collaboration and Sharing: Creating a collaborative
environment where educators can share ideas,
resources, and best practices. Encouraging teachers
to collaborate with their peers, engage in
professional learning communities, and participate
in peer observations or coaching.
Ÿ Support for Reflective Practices: Encouraging
educators to engage in reflective practices such as
journaling, self-assessment, and classroom
observations. Reflection helps teachers analyze
their teaching methods, assess student outcomes,
and identify areas for improvement while promoting
a growth mindset and a commitment to lifelong
learning.
Ÿ Mentoring Program: Implementing a mentoring
program where experienced educators can guide
and support new or less experienced teachers. This
program builds a supportive network, facilitates
knowledge sharing, and provides guidance for
professional growth.
Ÿ Individual Goal Setting: Encouraging educators to
set professional development goals aligned with
their interests and career aspirations. These goals
can focus on specific skills, areas of expertise, or
instructional strategies. Providing support and
resources to help them achieve these goals.
Ÿ Recognition of Achievements: Acknowledging and
celebrating educators' accomplishments and
growth. Recognizing their efforts through awards,
public acknowledgments, or opportunities to
present at conferences or in-service days. This
recognition motivates educators and reinforces the
importance of continuous learning.
Ÿ Cultivating a Growth Mindset Culture: Creating a
culture that embraces a growth mindset, where
mistakes are seen as learning opportunities and
feedback is constructive and supportive.
Encouraging risk-taking, experimentation, and
innovation. Establishing a safe space where
educators feel comfortable sharing challenges and
seeking assistance when needed.
Ÿ Promoting Research and Inquiry: Encouraging
educators to engage in action research or inquiry-
based projects to explore innovative teaching
methods and evaluate their effectiveness.
Supporting them in sharing their findings through
publications or presentations, contributing to the
broader education community.
Ÿ Investment in Resources and Technology: Providing
access to resources, books, journals, and online
platforms that support educators' professional
growth. Ensuring access to technology tools and
platforms that facilitate professional development,
collaboration, and access to research-based
practices.
Ÿ Leadership Support and Encouragement: Actively
supporting and promoting a culture of continuous
learning by providing time, resources, and guidance

15. to educators. Encouraging their participation in
professional development activities and modeling a
commitment to learning and growth.
Konstantinos believes that by implementing these
strategies, an environment is created where educators
feel supported, motivated, and empowered to pursue
continuous learning and growth. This, in turn, leads to
improved teaching practices and better student
outcomes.
Maximizing Benefits and Addressing Challenges
Konstantinos recognizes technology as a powerful tool
with the potential to greatly enhance education. He
believes that when used effectively, technology offers
numerous benefits and opportunities for students,
teachers, parents, and the entire educational
community. However, he also acknowledges the
challenges that come with its implementation.
Outlined below are some of the key benefits of
technology in K-12 education:
Ÿ Access to Information and Resources: Technology
provides students with access to a vast amount of
information and educational resources that go
beyond traditional textbooks.
Ÿ Personalized Learning: Technology enables
personalized learning experiences that cater to
individual student needs, preferences, and learning
pace.
Ÿ Collaboration and Communication: Technology
facilitates collaboration among students, educators,
and experts from around the world.
Ÿ Enhanced Engagement and Motivation: Integrating
technology into lessons can make learning more
engaging and interactive.
Ÿ Digital Skills Development: Technology equips
students with essential digital literacy and 21st-
century skills.

16. Despite these benefits, there are several challenges
associated with the use of technology in K-12
education:
Ÿ Equity and Access: Ensuring equitable access to
technology and reliable internet connectivity
remains a significant challenge. Some students may
lack access to devices or high-speed internet at
home, creating a digital divide that can exacerbate
educational inequalities.
Ÿ Digital Distractions and Information Overload:
Technology can introduce distractions and
information overload, diverting students' attention
from learning objectives.
Ÿ Professional Development and Training: Teachers
require professional development and ongoing
training to effectively integrate technology into
their instructional practices.
Ÿ Privacy and Security Concerns: The use of
technology in education raises privacy and security
concerns.
Ÿ Balance with Offline Learning: Striking a balance
between technology and offline learning
experiences is important.
Konstantinos further adds, to maximize the benefits
and address the challenges, a thoughtful and strategic
approach to technology integration is essential. This
includes providing equitable access, offering ongoing
professional development, establishing robust
infrastructure, and implementing policies that prioritize
privacy and security. By leveraging technology
effectively, education can be transformed to meet the
evolving needs of students, enhance learning outcomes,
and prepare them for the digital age.
Educational Philosophy Aligns with the School's
Vision and Mission
Konstantinos' educational philosophy aligns with his
school's vision and mission, which emphasizes the
balance of tradition and progress. The school aims to
continually improve its services and exceed the
expectations of students, parents, teachers, and the
community. Its goal is to educate global citizens with a
national identity, equipping them with 21st-century
competencies and respecting the uniqueness of each
child.
To ensure a student-centered approach, the school
implements several actions in parallel:
Ÿ Recognizing students' unique learning styles and
abilities and providing opportunities for
individualized learning paths.
Ÿ Promoting active learning through hands-on
activities, discussions, projects, and real-world
applications to foster critical thinking, problem-
solving, and creativity.
Ÿ Empowering students by involving them in decision-
making processes, seeking their input, and offering
choices and flexibility within the curriculum.
Ÿ Providing personalized support and feedback
through regular assessments, one-on-one
conferences, and differentiated instruction.
Ÿ Fostering a collaborative learning environment that
encourages peer interactions and group projects,
enhancing teamwork and communication skills.
Ÿ Incorporating authentic assessments, such as
projects, presentations, portfolios, or performances,
to allow students to demonstrate their learning in
meaningful ways.
Ÿ Integrating technology as a tool to enhance student-
centered learning experiences.
Ÿ Shifting the role of the teacher from being a
disseminator of information to a facilitator of
learning.
Ÿ Encouraging students to reflect on their learning,
set goals, and monitor their progress, promoting
metacognition and ownership of their learning
journey.
Ÿ Emphasizing continuous improvement through
regular evaluation and adjustments based on
feedback, data-driven insights, and evolving student
needs.
Implementing a student-centered approach requires a
commitment to ongoing reflection, flexibility, and
adaptation of educational programs to meet the
evolving needs of students. By adhering to these
principles, the school can accomplish its mission of
providing a creative, useful, effective, and happy
learning experience for students.
Konstantinos envisions a world where Education
through its continuous evolvement and transformation
will support every student to achieve his/her dreams
and goals.

18. Driving Innovation and Change
www.ciolook.com | September 2023|
16

19. Preparing Education
Leaders to Shape
the Future
ducation not only equips individuals with the
Eknowledge, skills and mindset necessary to thrive
in an ever-changing world but also makes them
ready to fight challenges while dealing with life. In
today's rapidly evolving global landscape, the need for
visionary and adaptable education leaders has never
been more critical. Chance favors the prepared mind
and hence, in this world of ingenious and swift people,
where education is one of the building blocks of society,
leaders must adapt to innovations and change.
To secure the future of changed education, reformation
of the cornerstones of progress and growth, education
leaders must be educated for the purpose of reshaping
the coming days in education. These leaders must
possess the ability to shape the future of education,
ensuring that it remains relevant, equitable and
responsive to the challenges of the 21st century. This
article explores the imperative of preparing global
education leaders and discusses key strategies to equip
them for this vital role.
The Changing Landscape of Education
The education landscape is undergoing profound
transformations driven by technological advancements,
demographic shifts, economic changes and evolving
societal needs. The COVID-19 pandemic further
accelerated these changes, forcing educators and
institutions to adapt quickly to remote and hybrid
learning models. As a result, the role of education
leaders has become more complex and demanding than
ever before.
Ÿ Embracing Technological Advancements
Technology has become an integral part of modern
education. Education leaders must be technologically
literate and able to harness digital tools to enhance
learning outcomes. This includes implementing
innovative teaching methods, supporting the
integration of artificial intelligence and data analytics
and ensuring equitable access to digital resources.
Ÿ Navigating Diversity and Inclusion
Diverse student populations require education leaders
who can create inclusive environments where all
students feel valued and supported. This involves
understanding and addressing issues related to race,
gender, socioeconomic status, and disability, among
others. Cultivating cultural competence and fostering
diversity within educational institutions are essential
aspects of leadership in the 21st century.
Ÿ Adapting to Economic Realities
Education leaders must navigate budget constraints,
funding challenges and economic uncertainties while
maintaining the quality and accessibility of education.
This includes exploring new revenue streams,
optimizing resource allocation, and advocating for
adequate funding at local, national and global levels.
Ÿ Addressing Global Challenges
Global issues such as climate change, public health
crises and geopolitical tensions have direct and indirect
impacts on education. Leaders in education must
prepare students to become global citizens who can
tackle these challenges collaboratively. Incorporating
global perspectives into curricula, fostering
international partnerships and promoting cross-
cultural understanding are crucial components of this
effort.
www.ciolook.com | September 2023 |
17

20. Ÿ Fostering Innovation and Creativity
The rapidly evolving job market demands that
education leaders promote innovation, critical thinking
and creativity in students. This includes encouraging
entrepreneurship, project-based learning and
interdisciplinary approaches to education. Leaders
must create environments where students can explore
their passions and develop the skills needed for a
rapidly changing workforce.
Strategies to Prepare Global Education Leaders
Ÿ Leadership Development Programs
To prepare future education leaders, universities and
educational organizations should offer specialized
leadership development programs. These programs
should blend theoretical knowledge with practical
experiences, including internships, mentorship
opportunities and exposure to real-world educational
challenges.
Ÿ Interdisciplinary Education
Leadership in education is multidimensional, requiring a
broad set of skills and knowledge. Interdisciplinary
education programs that combine elements of
education, psychology, sociology, economics, and
technology can provide aspiring leaders with a well-
rounded foundation for their roles.
Ÿ Experiential Learning
Practical experience is invaluable for future education
leaders. Universities should create opportunities for
students to engage in educational leadership through
internships, school partnerships and community
engagement projects. These experiences allow
students to apply their knowledge in real-world
settings and develop leadership skills.
Ÿ Emphasis on Cultural Competence
Global education leaders must be culturally competent
to navigate diverse environments. Educational
institutions should incorporate cultural competence
training into their leadership programs, focusing on
understanding cultural differences, promoting
inclusivity and addressing systemic biases.
Ÿ Technology Integration
Given the increasing role of technology in education,
leadership programs should include coursework on
educational technology, data analytics and digital
pedagogy. Leaders must be prepared to make informed
decisions about technology adoption and integration in
their institutions.
Ÿ Global Perspective
Education leaders should have a global outlook, as
many educational challenges transcend national
borders. Programs should encourage students to
engage in international exchanges, collaborate with
educators from different countries and explore global
educational trends and best practices.
Ÿ Ethical Leadership
Ethical leadership is essential in education, where
decisions have a profound impact on the lives of
students and communities. Leadership programs
should emphasize ethical decision-making, social
responsibility and the importance of prioritizing the
welfare of students and educators.
Ÿ Lifelong Learning
The field of education is constantly evolving, and
education leaders must be committed to lifelong
learning. Leadership programs should instill a growth
mindset and a passion for continuous professional
development, encouraging leaders to stay updated on
the latest educational research and trends.
Conclusion
Preparing global education leaders to shape the future
is an imperative task that requires a multifaceted
approach. These leaders must be equipped with the
knowledge, skills and ethical principles needed to
navigate the complex challenges of the 21st-century
education landscape. By offering specialized leadership
development programs, emphasizing cultural
competence, promoting technology integration, and
fostering a commitment to lifelong learning,
educational institutions can play a pivotal role in
nurturing the next generation of education leaders who
will shape the future of learning and, in turn, the future
of our societies.
www.ciolook.com | September 2023|
18

22. Dr. Jon-Hans Coetzer
Bridging Wisdom and Discovery in Lifelong Learning
Dr. Jon-Hans Coetzer
T
he landscape of higher education is constantly
evolving, as new technologies and pedagogical
approaches emerge. In this ever-changing
landscape, knowledge intersects with innovation and
growth in a number of ways. This intersection is
creating new opportunities for students, educators and
researchers to make a positive impact on the world.
A visionary leader and seasoned professional navigate
this realm with unwavering expertise. Imagine a
scenario where educational institutions seek to elevate
their standards, foster academic excellence and
cultivate a future-ready environment for their
students. In this pursuit, they turn to Dr. Jon-Hans
Coetzer, a distinguished Senior Specialist in Higher
Education and an independent Consultant at Jon-Hans
Coetzer Ltd.
Drawing from a wealth of experience and a deep-
rooted passion for transformative education, Dr.
Coetzer orchestrates dynamic strategies that reshape
the trajectory of institutions, faculty and students alike.
His multifaceted approach encompasses a blend of
innovative curriculum design, technology integration
and student-centric methodologies that transcend
conventional boundaries.
Dr. Coetzer's journey has been marked by a relentless
dedication to advancing higher education's horizons.
With a profound understanding of the intricacies within
academia, he is adept at identifying opportunities for
growth that extend beyond the ordinary. His strategic
insights have been instrumental in driving institutional
partnerships, fostering cross-disciplinary
collaborations and igniting a spirit of intellectual
curiosity among both educators and learners.
As an accomplished thought leader, Dr. Coetzer has
been a catalyst in propelling educational institutions
towards global recognition.
His visionary guidance has empowered countless
institutions to embrace digital transformation, leverage
emerging pedagogies and adapt to the demands of the
modern learner. Through his collaboration with Jon-
Hans Coetzer Ltd, he continues to offer bespoke
consulting services that inspire, innovate and impart a
lasting impact.
In the realm of higher education, where innovation
reigns supreme and excellence is the hallmark,
institutions find their compass in Dr. Jon-Hans Coetzer.
His indomitable spirit, strategic prowess and
unwavering commitment make him an indispensable
partner on the journey to shaping the leaders and
changemakers of tomorrow. Through his leadership
and the endeavors of Jon-Hans Coetzer Ltd, the future
of higher education is not just envisioned but tangibly
realized.
We interviewed Jon-Hans on his approach to
positioning as an independent consultant in the field of
higher education where growing opportunities and
trends are exceeding expectations.
Let's delve into the intercepts of the interview!
Brief our audience about your journey as an education
leader until your current position at Jon-Hans Coetzer
Ltd. What challenges have you had to overcome to
reach where you are today?
Working professionals returning to higher education
face several challenges. My approach is to transform
these challenges into opportunities for my learners.
Opportunities that contribute directly to their
professional capital. My area of specialization is set
within the framework of Education for Sustainable
Development (ESD) set within a blended and
asynchronous learning environment based on an
inclusive pedagogy.
www.ciolook.com | September 2023|
20

23. We strive to kindle
innovation in learning
methods, such as
learner-centered
approaches, social
learning dynamics and
the pursuit of lifelong
learning.
“
“
“
“
Dr. Jon-Hans Coetzer
Senior Specialist in Higher Education
Jon-Hans Coetzer Ltd
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24. Tell us something more about your organization and
its mission and vision.
My vision and mission are based on a human-centered
ESD teaching philosophy and an inclusive pedagogy
that aims to contribute to new principles and practices
of learning, teaching and assessment based on solution-
driven thinking by:
Ÿ Addressing sustainable development issues such as
climate change and the subsequent security impacts
on communities in sensitive and fragile regions;
Ÿ Use participatory teaching and project-oriented
learning to motivate action and implementable
results;
Ÿ Encouraging learners to organize and participate in
activities and projects in favor of sustainable
development in their communities;
Ÿ Elaborating upon the intricate interconnections and
conceptual associations within curricula and
sustainable development, both on a global and local
scale, hinges upon five pivotal elements:
Ÿ Deciphering the intricate dynamics between
humans and their
Ÿ Natural surroundings; comprehending the nuanced
intricacies of the
Ÿ Social fabric; discerning the intricate tapestry of the
Ÿ Economic landscape; and unraveling the profound
implications of the
Ÿ Built environment.
Enlighten us on how you have impacted the education
niche through your expertise in the market.
My Education for Sustainable Development value
proposition creates learner-led facilitated learning
environments that are inclusive, engaging, creative and
solution-oriented and driven. Both summative and
formative assessment practices are used to facilitate-to
actively engage with the ESD programme and course
content from a transdisciplinary perspective.
Describe in detail the values and the work culture that
drives your organization.
I design the ESD syllabus objectives, learning outcomes
and assessments integrating the development of the
following skills that link directly to the learner's own
lives and contexts-both personal and professional:
Ÿ Personal skills: initiative, responsibility, informed
risk-taking and creativity.
Ÿ Social skills: teamwork, networking, empathy,
compassion, and co-value construction/creation.
Ÿ Learning skills: managing, organizing, meta-
cognitive skills, forward-thinking, solution-driven.
Undeniably, Technology is playing a significant role in
almost every sector. How are you leveraging
technological advancements to make education
resourceful?
Technology is the backbone of a blended and
asynchronous learning environment. Global
connectivity, smart machines and new media are just
some of the drivers reshaping how we learn, think
about work, what constitutes work and the skills we
will need to be productive contributors in the future.
In use, technology to develop future work
skills—proficiencies and abilities required across
different jobs and work settings focusing on sustainable
development.
What, according to you, could be the next significant
change in the education sector? How are you
preparing to be a part of that change?
I work with adult learners as co-owners in constructing
a learning environment that challenges them to 'think
outside of the box' and to pose critical questions. This
allows the learners to develop and enhance the
following skills:
Ÿ ESD-related discipline knowledge and
understanding.
Ÿ Intellectual skills including application and
problem-solving.
Ÿ Transferable skills including communication and
presentation in a complex and multi-and-cross-
cultural context.
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25. Where do you envision yourself to be in the long run
and what are your future goals for Jon-Hans Coetzer
Ltd?
To continue integrating human-centered andragogy
drawing on inner development goals of each adult
learner. My mission is to bring an awareness of the
importance of human inner development to more
people and organizations. It also aims to make some
rich existing knowledge about human cognitive and
emotional development available in an accessible
pedagogy that resonates widely with people and
st
organizations in the 21 century and beyond.
The inner development goals framework can be
summarized as:
What advice would you give to leaders in the
education sector?
We find ourselves in a crucial juncture where the
integration of andragogy into design and teaching is
imperative. Concurrently, we strive to kindle innovation
in learning methods, such as learner-centered
approaches, social learning dynamics and the pursuit of
lifelong learning. These avenues collectively serve as
catalysts for personal metamorphosis and the
generation of value.
The synergy of andragogy and instructional design
holds the potential to unlock profound educational
enhancements. By adhering to pedagogical principles,
we acknowledge the unique characteristics and needs
of adult learners. This acknowledgment, in turn,
informs the development of instructional strategies
tailored to maximize their learning potential. In the
realm of teaching andragogy's embrace invites
educators to become facilitators of knowledge,
fostering an interactive and collaborative learning
environment.
Simultaneously, we chart a course toward pioneering
learning methodologies that are anchored in the
learner's experience. A learner-centered approach
pivots the locus of control towards the individual,
empowering them to steer their learning journey. Social
learning, a hallmark of our interconnected age,
leverages collective wisdom and shared experiences to
enrich the educational process. Embracing lifelong
learning, we instill a culture of perpetual growth,
fostering adaptability and resilience in the face of an
ever-evolving world.
At the core of these pursuits lies the transformation of
the individual and the creation of enduring value. The
metamorphosis catalyzed by these innovative
approaches equips learners with a trinity of essentials:
Ÿ Knowledge and understanding form the bedrock of
informed decision-making and critical thinking.
Ÿ Honed skills empower individuals to navigate
challenges with competence and creativity.
Ÿ Cultivated attributes shape a holistic persona,
fostering empathy, resilience and ethical
responsibility.
This triad equips them not merely to subsist but to
flourish in both work and life. A profound significance
underpins this, as this evolution isn't solitary–it echoes
forward, perpetuating environmental sustainability,
nurturing social harmony and nurturing economic well-
being. The impact reverberates across temporal
boundaries, securing the present while laying the
groundwork for the prosperity of generations yet to
come.
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26. Exploring the Role of
Visionary Leaders in
Transforming Education
Exploring the Role of
Visionary Leaders in
Transforming Education
isionary leaders play a pivotal role in shaping the future of
Veducation. Their ability to see beyond the immediate
horizon, envision innovative approaches, and inspire change
can transform educational systems, benefiting both students and
society as a whole. In this article, we will delve into the essential role
of visionary leaders in education transformation, highlighting
examples of leaders who have made significant strides in reshaping
the educational landscape.
Defining Visionary Leadership in Education
Visionary leadership in education is characterized by a leader's
ability to identify opportunities for improvement, set ambitious
goals, and drive meaningful change. These leaders possess a clear
vision of what education can and should be, and they work tirelessly
to make that vision a reality. Visionary leaders are not confined by
traditional boundaries; they challenge the status quo and embrace
innovation to create a more effective and inclusive educational
system.
Sir Ken Robinson: Championing Creativity and Individuality
One of the most prominent examples of a visionary leader in
education is Sir Ken Robinson. His groundbreaking TED Talk, "Do
Schools Kill Creativity?" has been viewed by millions and sparked a
global conversation about the need to transform education.
Robinson argued that traditional education systems stifle creativity
and individuality by prioritizing standardized testing and conformity
over the development of students' unique talents.
Robinson's vision was to create an education system that nurtures
creativity, encourages diverse talents, and values the individuality of
each student. His advocacy led to the development of innovative
educational programs and policies worldwide, promoting project-
based learning, arts integration, and personalized learning
experiences. His legacy continues to inspire educators and
policymakers to rethink the way we educate our children.
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27. Guide to Excellence
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28. Salman Khan: Revolutionizing Learning with Technology
Salman Khan, the founder of Khan Academy, is another
visionary leader who has transformed education
through technology. Khan Academy is a free online
platform that provides high-quality educational
content in various subjects. Khan's vision was to make
education accessible to anyone, anywhere, regardless
of their socioeconomic background.
Khan's innovative use of technology allows students to
learn at their own pace, providing personalized
feedback and support. His platform has reached
millions of students worldwide and has been adopted
by schools and educators globally. Khan's visionary
leadership has not only democratized education but has
also paved the way for a more inclusive and adaptive
learning experience.
Malala Yousafzai: Empowering Girls Through Education
Malala Yousafzai, a Pakistani activist for female
education, is a true example of a visionary leader who
has dedicated her life to transforming education,
particularly for girls in Pakistan and around the world.
Malala's story is one of courage and resilience, as she
survived a targeted attack by the Taliban for advocating
girls' right to education.
Malala's vision is to ensure that every girl has the
opportunity to receive a quality education. Through her
Malala Fund, she has worked tirelessly to promote girls'
education, advocate for policy changes, and build
schools in underserved communities. Her advocacy has
led to increased awareness of the importance of girls'
education and has inspired countless individuals and
organizations to join the fight for gender equality in
education.
Angela Duckworth: Fostering Grit and Character
Angela Duckworth, a renowned psychologist and
author of "Grit: The Power of Passion and
Perseverance," is a visionary leader who has reshaped
the way we think about education and success.
Duckworth's research focuses on the concept of grit,
which she defines as the combination of passion and
perseverance over the long term.
Duckworth's vision is to prioritize the development of
character traits like grit, resilience, and self-discipline in
education. She believes that these qualities are
essential for students to thrive in school and beyond.
Her work has inspired educators to shift their focus
from solely academic achievement to fostering the
character strengths that contribute to long-term
success.
Arne Duncan: Advocating for Equity and Access
Arne Duncan, the former U.S. Secretary of Education
under President Barack Obama, is a visionary leader
who championed equity and access to education.
Dunca''s vision was to narrow the achievement gap and
provide all students, regardless of their background,
with a high-quality education.
During his tenure as Secretary of Education, Duncan
implemented initiatives such as Race to the Top and
Investing in Innovation, which aimed to improve
education through innovation and data-driven
strategies. He also worked to reform No Child Left
Behind and encouraged states to adopt higher
academic standards through the Common Core State
Standards. Duncan's leadership helped lay the
foundation for greater equity and accountability in
American education.
Conclusion
Summarizing the Visionaries
Visionary leaders in education are instrumental in
driving transformation and progress within the
educational landscape. Through their unique visions,
they challenge existing paradigms, spark innovation,
and advocate for greater equity and inclusivity. Leaders
like Sir Ken Robinson, Salman Khan, Malala Yousafzai,
Angela Duckworth, and Arne Duncan have left an
indelible mark on education, inspiring us all to
reimagine the possibilities of learning.
As we look to the future, it is clear that visionary
leadership will continue to be a driving force in shaping
the education of tomorrow. These leaders remind us
that the power to transform education lies within our
ability to dream big, challenge the status quo and work
tirelessly to make a difference in the lives of students
and society as a whole. Education is not just a system; it
is a force for positive change, and visionary leaders are
the catalysts that propel it forward.
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30. Victoria Thompson
Orchestrating Success with a Learn-It-All Mindset
he software development industry is a dynamic
Tlandscape in the field of education that is
continuously evolving, driven by technological
advancements and the need for businesses to adapt to
the modern era of teaching and learning. The industry is
changing rapidly and software developers need to be
prepared to adapt to these changes in order to stay
ahead of the curve.
Victoria Thompson is an emerging key figure driving
success at Microsoft as a dedicated Customer Success
Account Manager (CSAM). She stands as a testament
to the company's profound mission to empower
individuals and organisations worldwide to achieve
more through technology.
In a world where innovation paves the way to a brighter
future, Microsoft's ethos transcends mere
encouragement of curiosity; it wholeheartedly
embraces it. Victoria embodies this spirit as she
collaborates with her colleagues daily, driven by a
genuine eagerness to learn and grow. Her approach is
rooted in the belief that collective achievement
surpasses individual success and she continuously
champions her peers, realising that their triumphs only
enhance the collective outcome.
Let's delve into Victoria's efforts and Microsoft's mission to
contribute to a world where technology isn't just a tool, but
a transformative force for good!
Summarise your journey as an education leader to
your current role at Microsoft and highlight the
challenges you've conquered along the way.
I began my journey teaching fifth and sixth-grade math
and science in Charleston, South Carolina. Even though
my job was to teach math and science, my colleagues
and school leadership saw my strengths in technology
training and often called on me to help them with things
like maximising their email efficiency, fixing their
interactive whiteboards and using technology in their
lessons and meetings. In the middle of my fourth year of
teaching, we moved to Seattle.
My wife, Kourtney, is a former active-duty military and
we got the call to move so she could work on the base
out there. When we moved to Seattle, I was able to
leverage that experience working with technology in
schools into other positions such as a technology
strategy consultant, a mathematics curriculum creator
and a STEM coach over schools in Washington state
before transitioning into my career at Microsoft. I
decided to make the switch and go to Microsoft
because it gave me the challenge, I desired to continue
my career goals and the company was a great
personality fit.
Two things that really propelled me into "education
leader" status are not just my ideas and my leadership
style but also my presence on social media. I have a
large following on Twitter (@VictoriaTheTech) and
LinkedIn (linkedin.com/victoriarosethompson), where I
talk about pretty much everything in education–but
with a focus on making education more inclusive,
accessible and innovative.
The first challenge I had to encounter was proving to
myself that, coming from outside of the technology
sector, I had merit as an educator entering the field. I
am always thankful for industries and companies that
are willing to speak and connect with educators
because that is how I got my start. People just wanted
to talk to me and hear more about how I was utilising
technology in my work. The second challenge I had was
that, once I left the classroom environment, to still find
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31. Courage is required to accomplish the
impossible, to take on complex
responsibilities and to walk into the
unknown with the possibility of achieving
great success.”
“
“
Victoria Thompson
Customer Success
Account Manager
(CSAM)
Microsoft
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32. ways to be connected to the field that I came from. As
someone who works in the education sector of
technology, this is very important to me; I cannot
support the people I work with if I don't understand
what they're doing or where they're coming from. I've
made conscious efforts to tackle both challenges and
I've been very successful. I'm proud of what I've
accomplished and always look forward to what's in
store in the future.
.
Tell us something more about your organisation and
its mission and vision.
I've had two roles at Microsoft so far. My first role was
as Education Industry Executive, where I managed our
Microsoft Innovative Educator Expert (MIE Expert)
programs and Showcase Schools, as well as supporting
23 states across the United States in education
industry subject matter expertise. In my current role, I
am fortunate to work at Microsoft as a Customer
Success Account Manager (CSAM), which is a bit of a
more technical role.
I work alongside CIOs, CTOs and Information
Technology Directors to enable quality solution
delivery and support customer relationships. Presently,
I primarily concentrate on the state that I live in
(Florida) instead of 23 states. Both jobs are fun, but
they are very different! Regardless of the role,
Microsoft's mission and vision is to empower every
person and organisation on the planet to achieve more.
My personal mission as Victoria Thompson; education
thought leader and human being, is to lead in education
with courage, integrity and innovation. Courage allows
us to take that first step to discover something new,
integrity allows us to show up in our professional and
personal lives as our authentic selves, and innovation
helps us look towards the future in a positive light.
Enlighten us on how you have impacted the education
niche through your expertise in the market.
I feel that two of my greatest strengths are community
building and public speaking. As a CSAM at Microsoft,
I've worked with folks across the United States to
develop foundational relationships with key technology
stakeholders to enable quality solution delivery and
support for schools and districts. In my previous role at
Microsoft as an Education Industry Executive, I
managed the MIE Expert and Showcase School
programs, growing the Expert community from 745 to
830 members in 2022.
As an education thought leader and independent
educational technology consultant, I work with school
districts across the world to address topics such as
technology equity and capacity building with
professional development. I have presented at
conferences such as ISTE, FETC, TCEA, IDEAcon,
ImpactEducation, CUE, and DigCitSummit on topics
such as using technology to create inclusive math
classrooms, the intersectionality of literacy and STEM,
equity in instructional coaching, culturally responsive
STEM education, and equity in educational technology.
My goal is always to have people walk away with
actionable items and a fresh mindset for how they can
address technology in education and learn from each
other to build community.
Describe in detail the values and the work culture that
drives your organisation.
At Microsoft, one thing I really appreciate is that we are
encouraged to show up and be our authentic selves. I
love it. There has never been a moment for me where I
feel as though I've had to change who I am to be at that
organisation.
Our diversities and personalities are not only
highlighted but celebrated. I appear pretty frequently
on Microsoft's social media along with my wife and my
dog! I love that they look beyond our jobs and into who
we are as humans and celebrate that.
A highlight for me was also when my wife and I were
highlighted on various Microsoft employees' social
media during Pride Month in 2022. It's all very special
and something that you don't see every day in other
organisations.
How does technology enhance education resources
across sectors?
To me, the heart of being resourceful is being able to
communicate your needs and then research how your
needs can be better serviced or supported. Sometimes
in education and technology, we don't know what we
don't know until we learn about it and seek it out. A way
in particular that I leverage technological
advancements to make education resourceful is that
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33. I begin every day by going online and literally searching
"education today" and seeing the different trends, new
gadgets, new advancements, a little bit of everything,
really. It helps me begin my day with what's on the
forefront of educators' minds, and how I can
incorporate these trends and ideas into my daily work
in the tech sector.
What's the upcoming big change in education and how
will you contribute to it?
Something big on my mind lately has been Artificial
Intelligence (AI) in education. There's been a lot of buzz
surrounding AI and what it can do for educators and
students specifically. How AI can not only save time for
educators but also positively impact education insights
for educators and school leaders.
I've had my ear to the ground on multiple AI initiatives
in education to see how this is going to impact
educators for school years to come. I think we should all
keep our eyes and ears open for what's to come with
new innovations for AI in education.
Where do you envision yourself to be in the long run
and what are your future goals for Microsoft?
This is a great question! I find that my answer to this is
evolving every day. I've been in this CSAM role for a few
months now and I really enjoy it. I would like to be able
to manage a team one day and continue to be an
education thought leader.
Recently, at the ISTE (International Society of
Technology in Education) Conference in Philadelphia,
PA, the Vice President of Microsoft Education, Lydia
Smyers, brought me up on stage to celebrate my
accomplishment of winning one of the Top 20 to Watch
for ISTE in 2023. That will always be a great memory
for me, it's so wonderful to be celebrated for your
accomplishments.
What advice would you give to leaders in the
education sector?
Be yourself and be courageous! My Dad says "Courage
is required to accomplish the impossible, to take on
complex responsibilities and to walk into the unknown
with the possibility of achieving great success." I live by
that every day and encourage you all to as well.
Victoria Thompson is a Customer Success Account
Manager at Microsoft Education, an ISTE Community
Leader, and a technology in education consultant. She
began her journey teaching fifth and sixth-grade math and
science in Summerville, SC.
After completing her master's degree in curriculum and
instruction she moved to the Seattle, WA area in 2018,
where her career has pivoted to focusing on digital
transformation, STEM integration in schools, technology in
instruction, and using technology to bridge equity gaps in
education. At Microsoft Education, she works with folks
across the country to develop foundational relationships
with key technology stakeholders to enable quality solution
delivery and support for schools and districts.
She has managed the Microsoft Innovative Education
Expert (MIE Expert) and Showcase School programs,
growing the Expert community from 745 to 830 members
in 2022. As a technology in education consultant she works
with school districts across the world to address topics such
as technology equity and capacity building with
professional development, and has presented at conferences
such as ISTE, FETC, TCEA, IDEAcon, ImpactEducation,
CUE, and DigCitSummit on topics such as using
technology to create inclusive math classrooms, the
intersectionality of literacy and STEM, equity in
instructional coaching, culturally responsive STEM
education, and equity in educational technology.
Additionally, she was recently awarded the title of one of
the top 30 K-12 IT influencers in 2021 by EdTech
Magazine and one of the ISTE Top 20 to Watch in 2023.
She now lives in Winter Garden, FL with her wife,
Kourtney, and her dog, Ren.
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36. www.ciolook.com