4. HIGHLIGHTS ON THE LICENCE CONDITIONS
CONDITION 3: The Licensee shall maintain
telecommunications equipment in accordance with, and
under contract with the Customer
CONDITION 4: The Licensee shall only engage a
licensed Technical Personnel to install and maintain
telecommunications equipment.
CONDITION 5: By the 15th July of every year, the
Licensee shall submit a Compliance Report detailing
the performance of the previous operational year ended
30th June
5. ANNUAL RENEWAL OF
COMPLIANCE CERTIFICATE
To be issued with a compliance
certificate, one has to comply with all
terms and conditions of the licence.
This includes submission of the
following:
i.Compliance returns –up-to-date
record on the physical address, email
and postal addresses.
ii.Audited financial accounts
iii.Payment of the annual renewal fee
6. STANDARDS
• ITU
• KeBS
• CA guidelines
Standardization
• Evaluation
• Type
approval
Type Approval
• Inspection
• Certification
Monitoring
7. LICENSEE OBLIGATIONS
1. They are supposed to exhibit high standards
of professionalism i.e. use of the right
materials (cables)
2. Licensees are expected to exhibit good
practices to:
(b) Protect the safety of persons and property;
(c) Ensure that their activity have little
interference with:
i) The operations of a public utility,
ii) Public roads and paths,
iii) The movement of traffic, and the use of
land
(d) Protect the environment.
8. NON-COMPLIANCE
Failure to comply with the licence
terms and conditions may lead to:
i. Levying of penalties
ii. Suspension of the licence
iii. Criminal prosecution
iv. Revocation of the licence
among other regulatory options
9. SATISFIED CUSTOMERS =BETTER BUSINESS
Fast resolution of consumer complaints,
Provision of quality services, affordable products
and services among others