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ADVERTISING ATTENTION IN THE WILD –
A COMPARISON OF ONLINE AND
TELEVISED VIDEO ADVERTISING

   Created in partnership with
   YuMe
   By
   IPG Media Lab
   May 2011




                                 1
Questions we set out to answer
   1. How much more ad avoidance
      happens beyond active ad skipping?

   2.
   2 What is the relative attention level to
      video advertising in a lean forward
      PC experience vs. a lean back
      TV experience?

   3.
   3 What beha iors most distract
            behaviors
      attention to video ads?


                    2
Methodology
         gy
• March 2011
• Los Angeles
• Recreated normal viewing choices
• Respondents brought companion media
• 30 minutes in office/30 minutes in living room
• Post survey on ad recall




                                   3
Sample: N=48
   p                                   • Recruited from LA metro area
                                       • Must watch online video

Gender         Employment Status                 Household Income

Female   48%   Full-time                  56%    $100,000-$200,000        13%

Male     52%   Part-time                  31%    $75,000-$100,000         19%
               Retired                     6%    $50,000-$75,000          33%
Age            Student                     4%    $25,000-$50,000          25%
18-24    15%   Unemployed
                      p y                  2%    Less than $25,000
                                                           $              10%
25-29    15%
30-34    10%   Education                         Children <18 in Household
35-39    10%   High school/GED             8%    No                     77.08%

40-44    15%   Some college               27%    Yes                   22.92%
45-49    13%   Associate's degree          6%

50-55    10%                g
               Bachelor's degree          48%
56-60    6%    Master's degree             6%
65-69    6%    Doctorate degree            2%
               Trade or o e technical
                 ade o other ec ca
               school degree               2%

                                   4
Attention scores explained
                   p
Frame by frame, second by second.



               1 to 0.9
               Full attention


               0.9 and 0.4
               Partial attention



               0.4 to -1
               No attention



                                   5
Scale of TV ad Fast Forwarding

  35%    US DVR HH penetration


  10%    of DVR HH viewing time shifted


x 65%    of ads skipped in time shifted viewing


   2%   of total TV impressions skipped

                               Source: Magna Global

                  6
Smart phones are the most
  common distraction media
      Online: % of Sample Using Distraction                                  TV: % of Sample Using Distraction

                                                                     TV Mobile Phone - Data                                   60.4%
OL Mobile Phone - Data                                   45.8%

                                                                                     TV DVR                           45.8%
     No OL Distractions                        27.1%
                                                                              TV Use Laptop                   33.3%

      OL IM/Chat/Email                 16.7%
                                                                     TV Read Book/Magazine            12.5%


           OL Do Work                12.5%                                      TV Do Work            12.5%


                                                                                   TV Other         8.3%
OL Read Book/Magazine            10.4%

                                                                      TV Mobile Phone - Call        8.3%
              OL Other          8.3%
                                                                          No TV Distractions       6.0%

 OL Mobile Phone - Call        6.3%                                           TV Play Game        4.2%


                          0%   10%    20%    30%   40%   50%                                   0% 10% 20% 30% 40% 50% 60% 70%




                                                                 7
Persona 1: Cathy the Ad-Ignorer




                8
Persona 2: Michie the Multi-tasker




                 9
Persona 3: Steve the Vegged-Out Relaxer




                  10
Finding #1:
     Not all distractions are equal
            Online Ad Attention Level                                                  TV Ad Attention Level
OL Read Book/Magazine            0.13                       Worst                    TV Other              0.26

                                                                        TV Mobile Phone - Call                0.33
           OL Do Work                    03
                                         0.34
                                                                       TV Read Book/Magazine                            0.43
              OL Other                     0.38
                                                                            No TV Distractions                          0.44

OL Mobile Phone - Data                            0.47                 TV Mobile Phone - Data                            0.46

                                                                                  TV Do Work                              0.47
 OL Mobile Phone - Call                           0.47

                                                                                TV Use Laptop                                  0.52
      OL IM/Chat/Email                            0.48
                                                                                       TV DVR                                  0.52

     No OL Distractions                                  0.60   Best            TV Play Game                                    0.54

                          0   0.1 0.2 0.3 0.4 0.5 0.6 0.7                                        0   0.2          0.4           0.6    0.8




                                                                  11
Finding #1 (cont.) :
      g
The more distractions, the lower ad attention
                                       Ad Attention vs. # of Distractions
                                                    vs
                               1.00               TV Ad Attention                   OnlineVideo Ad Attention

                               0.80
                                                  0.60
                                                  0 60
                               0.60                               0.53
                                       0.44                                  0.45       0.44 0.40
                                                                                                               0.37
                 ntion Score




                               0.40

                               0.20
     Average Atten




                               0.00
                                              0                          1                  2                         3
                               -0.20

                               -0.40

                               -0.60

                               -0.80

                               -1.00
                                                         Count of Distraction Media During Viewing Session




                                                                         12
Finding #2:
TV 2x video clutter; Ubiquitous banners


                   OL      TV

         Video     5.5     9.5
         Banner/
           Bug     21.6    0.7

          Total    27.1   10.3


                   13
Finding #3:
      g
Online video content +8.5% more attention

                                        100%
              ecieving Full Attention




                                        90%                      OL     TV
                                        80%
                            A




                                        70%
                                                60.1%
                                        60%
                                                                        51.6%
                                        50%
% of Seconds Re




                                        40%
                                        30%
                                        20%
                                        10%
                                         0%
                                               % Full Attention During Content Time




                                                            14
Finding #4:
TV has 3x drop in attention from content to ad

                                           100%
                                                     Decrease in Attention From Program to Ad
                                           90%
                                   ntion
   % of Seconds Recieving Full Atten




                                           80%       OL = ∆ - 4.8%        TV = ∆ - 14.7%
                                           70%
                                                  60.1%
                                           60%            55.2%
                                                                     51.6%                 % Full Attention During
                                           50%
                                                                                           Content Time
                                           40%                               36.9%
                                                                                           % Full Attention During
                                           30%                                             Video Ad Time

                                           20%
     o




                                           10%

                                            0%
                                                      OL                   TV




                                                                     15
Finding #5:
      g
Online video ads +18.3% more attention than TV
                                 • 63% of TV impressions were ignored.
                                 • DVR fast forwarding is estimated to lead to 2% ad skipping
                                       f tf       di   i    ti  t dt l dt          d ki i
                                        100%

                                        90%
                                                                     OL   TV
       econds Recievin Full Attention




                                        80%

                                        70%

                                        60%             55.2%
                     ng




                                        50%

                                        40%                                36.9%
                                        30%
 % of Se




                                        20%

                                        10%

                                         0%

                                                  % Full Attention During Video Ad Time
                                                                16
Finding #6:
Attention is correlated with recall
 tt ti    i       l t d ith      ll
     1.00                                     DVR fast-forwarding
                                              artificially increased
     0.80                                     unremembered ad
                                                           b    d d
                                              attention score
                    0.61          0.64
                           0.60
     0.60
                                                                          0.49
                                                0.44               0.44
     0.40
     0 40
             0.30                                      0.28

     0.20


     0.00
                      Online                                  TV
     -0.20
                            Unremembered Ads
     -0.40                  Correctly Recalled Ads,
                            Aided
     -0.60                  Correctly Recalled Ads,
                            Unaided
     -0.80                  Average Attention

     -1.00


                                         17
Finding #7: Online ads have 1.8x
      g
the aided recall and 1.5x the unaided recall
             % of Sample Who Correctly Identified the
                    Brand in a Video Ad Seen
     100%
     90%
     80%
                             TV         Online
     70%
     60%
                       50%
     50%
     40%
                                                 38%
     30%
               28%                       25%
     20%
     10%
      0%

                  Aided                   Unaided


    Aided Recall is statistically significant at 90% level of confidence


                                   18
Finding #8: Gender attention is even,
          g
    Women more likely to recall video ads

    Ad Attention by Gender                                      Ad Recall by Gender
                                              60%                               56%
1.00                                                      Female     Male
                  Female    Male
0.80                                          50%
                                                                                            43%
0.60              0.51        0.48 0.48                   42%                         42%
           0.44
                                              40%
0.40                                                               35%
0.20                                                                                              30%
                                              30%
0.00
-0.20    Average of        Average of TV Ad   20%
                                                    19%
        OnlineVideo Ad        Attention                                  16%
-0.40      Attention
-0.60                                         10%

-0.80
                                              0%
-1.00
                                                    TV Aided      TV Unaided   OL Aided OL Unaided



                                              19
Finding #9:
Ad attention drops off with time on screen
                                                 1


                                               0.8
     Average Attention Lev While Watching Ad




                                                                                                           TV
                                               0.6
                                                                                                           OL
                                               0.4
                                                                                                           Log. (TV)
                                               0.2
                                                                                                           Log. (OL)
                         vel




                                                 0
                                                      0 15 30 45 60 75 90 105120135150165180195210225240
                                               -0.2


                                               -0.4
           e




                                               -0.6


                                               -0.8


                                                -1

                                                           Length of Video Ad Exposure in Seconds


                                                                                20
Finding #10:
      g
Ad Fast-Fowarders have high attention levels…
                % of Ad Time Paying Full Attention to
         100%                 Screen
         90%

         80%

         70%
                               DVR FF       No DVR

         60%

         50%                   47%
         40%                                  35%
         30%

         20%

         10%

          0%

                % of time paying attention while an ad is on screen


                                  21
Finding #10 (cont.) :
Fast-Fowarders have low recall levels
      50%


      45%
                  Unaided Recall   Aided Recall
      40%


      35%
                                              32%
      30%
                                      29%

      25%

                     20%
      20%   18%
      15%


      10%


      5%


      0%

              DVR FF                    No DVR
                            22
Finding #11: Attention is1.4x higher
for TV “bugs” than video ads

100%

 90%
                                        OL          TV
 80%

 70%
          59.7%
          59 7%                                               62.3%
                                                              62 3%
 60%                                 55%
                  49.4%                                               50.2%
 50%

 40%                                          37%
 30%

 20%

 10%

 0%

       Total % Full Attention   % Full Attention During   % Full Attention During
                                       Video Ad                 "Other" Ads




                                         23
Conclusions
1. Ad fast forwarding accounts for a sliver of wasted
   ad impressions
2. Smart phones are a persistent companion to video
   content
3. Online video ads h
3 O li     id    d have 20% more attentive iimpressions.
                                  tt ti            i
4. The familiar cadence of TV content increases drop off to
   ads vs. online
5. Attention is even but women more likely to recall video
   ads than men
6. Fast forwarded video ads have little recall
7. The commercial “layer” gets more attention than the
                          g
   commercial break.
                            24
THANK YOU!
    Travis@yume.com

Brian.Monahan@ipglab.com
Brian Monahan@ipglab com




          25

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Yume + IPG EML: Ad attention in the wild 5 2011 v2

  • 1. ADVERTISING ATTENTION IN THE WILD – A COMPARISON OF ONLINE AND TELEVISED VIDEO ADVERTISING Created in partnership with YuMe By IPG Media Lab May 2011 1
  • 2. Questions we set out to answer 1. How much more ad avoidance happens beyond active ad skipping? 2. 2 What is the relative attention level to video advertising in a lean forward PC experience vs. a lean back TV experience? 3. 3 What beha iors most distract behaviors attention to video ads? 2
  • 3. Methodology gy • March 2011 • Los Angeles • Recreated normal viewing choices • Respondents brought companion media • 30 minutes in office/30 minutes in living room • Post survey on ad recall 3
  • 4. Sample: N=48 p • Recruited from LA metro area • Must watch online video Gender Employment Status Household Income Female 48% Full-time 56% $100,000-$200,000 13% Male 52% Part-time 31% $75,000-$100,000 19% Retired 6% $50,000-$75,000 33% Age Student 4% $25,000-$50,000 25% 18-24 15% Unemployed p y 2% Less than $25,000 $ 10% 25-29 15% 30-34 10% Education Children <18 in Household 35-39 10% High school/GED 8% No 77.08% 40-44 15% Some college 27% Yes 22.92% 45-49 13% Associate's degree 6% 50-55 10% g Bachelor's degree 48% 56-60 6% Master's degree 6% 65-69 6% Doctorate degree 2% Trade or o e technical ade o other ec ca school degree 2% 4
  • 5. Attention scores explained p Frame by frame, second by second. 1 to 0.9 Full attention 0.9 and 0.4 Partial attention 0.4 to -1 No attention 5
  • 6. Scale of TV ad Fast Forwarding 35% US DVR HH penetration 10% of DVR HH viewing time shifted x 65% of ads skipped in time shifted viewing 2% of total TV impressions skipped Source: Magna Global 6
  • 7. Smart phones are the most common distraction media Online: % of Sample Using Distraction TV: % of Sample Using Distraction TV Mobile Phone - Data 60.4% OL Mobile Phone - Data 45.8% TV DVR 45.8% No OL Distractions 27.1% TV Use Laptop 33.3% OL IM/Chat/Email 16.7% TV Read Book/Magazine 12.5% OL Do Work 12.5% TV Do Work 12.5% TV Other 8.3% OL Read Book/Magazine 10.4% TV Mobile Phone - Call 8.3% OL Other 8.3% No TV Distractions 6.0% OL Mobile Phone - Call 6.3% TV Play Game 4.2% 0% 10% 20% 30% 40% 50% 0% 10% 20% 30% 40% 50% 60% 70% 7
  • 8. Persona 1: Cathy the Ad-Ignorer 8
  • 9. Persona 2: Michie the Multi-tasker 9
  • 10. Persona 3: Steve the Vegged-Out Relaxer 10
  • 11. Finding #1: Not all distractions are equal Online Ad Attention Level TV Ad Attention Level OL Read Book/Magazine 0.13 Worst TV Other 0.26 TV Mobile Phone - Call 0.33 OL Do Work 03 0.34 TV Read Book/Magazine 0.43 OL Other 0.38 No TV Distractions 0.44 OL Mobile Phone - Data 0.47 TV Mobile Phone - Data 0.46 TV Do Work 0.47 OL Mobile Phone - Call 0.47 TV Use Laptop 0.52 OL IM/Chat/Email 0.48 TV DVR 0.52 No OL Distractions 0.60 Best TV Play Game 0.54 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0 0.2 0.4 0.6 0.8 11
  • 12. Finding #1 (cont.) : g The more distractions, the lower ad attention Ad Attention vs. # of Distractions vs 1.00 TV Ad Attention OnlineVideo Ad Attention 0.80 0.60 0 60 0.60 0.53 0.44 0.45 0.44 0.40 0.37 ntion Score 0.40 0.20 Average Atten 0.00 0 1 2 3 -0.20 -0.40 -0.60 -0.80 -1.00 Count of Distraction Media During Viewing Session 12
  • 13. Finding #2: TV 2x video clutter; Ubiquitous banners OL TV Video 5.5 9.5 Banner/ Bug 21.6 0.7 Total 27.1 10.3 13
  • 14. Finding #3: g Online video content +8.5% more attention 100% ecieving Full Attention 90% OL TV 80% A 70% 60.1% 60% 51.6% 50% % of Seconds Re 40% 30% 20% 10% 0% % Full Attention During Content Time 14
  • 15. Finding #4: TV has 3x drop in attention from content to ad 100% Decrease in Attention From Program to Ad 90% ntion % of Seconds Recieving Full Atten 80% OL = ∆ - 4.8% TV = ∆ - 14.7% 70% 60.1% 60% 55.2% 51.6% % Full Attention During 50% Content Time 40% 36.9% % Full Attention During 30% Video Ad Time 20% o 10% 0% OL TV 15
  • 16. Finding #5: g Online video ads +18.3% more attention than TV • 63% of TV impressions were ignored. • DVR fast forwarding is estimated to lead to 2% ad skipping f tf di i ti t dt l dt d ki i 100% 90% OL TV econds Recievin Full Attention 80% 70% 60% 55.2% ng 50% 40% 36.9% 30% % of Se 20% 10% 0% % Full Attention During Video Ad Time 16
  • 17. Finding #6: Attention is correlated with recall tt ti i l t d ith ll 1.00 DVR fast-forwarding artificially increased 0.80 unremembered ad b d d attention score 0.61 0.64 0.60 0.60 0.49 0.44 0.44 0.40 0 40 0.30 0.28 0.20 0.00 Online TV -0.20 Unremembered Ads -0.40 Correctly Recalled Ads, Aided -0.60 Correctly Recalled Ads, Unaided -0.80 Average Attention -1.00 17
  • 18. Finding #7: Online ads have 1.8x g the aided recall and 1.5x the unaided recall % of Sample Who Correctly Identified the Brand in a Video Ad Seen 100% 90% 80% TV Online 70% 60% 50% 50% 40% 38% 30% 28% 25% 20% 10% 0% Aided Unaided Aided Recall is statistically significant at 90% level of confidence 18
  • 19. Finding #8: Gender attention is even, g Women more likely to recall video ads Ad Attention by Gender Ad Recall by Gender 60% 56% 1.00 Female Male Female Male 0.80 50% 43% 0.60 0.51 0.48 0.48 42% 42% 0.44 40% 0.40 35% 0.20 30% 30% 0.00 -0.20 Average of Average of TV Ad 20% 19% OnlineVideo Ad Attention 16% -0.40 Attention -0.60 10% -0.80 0% -1.00 TV Aided TV Unaided OL Aided OL Unaided 19
  • 20. Finding #9: Ad attention drops off with time on screen 1 0.8 Average Attention Lev While Watching Ad TV 0.6 OL 0.4 Log. (TV) 0.2 Log. (OL) vel 0 0 15 30 45 60 75 90 105120135150165180195210225240 -0.2 -0.4 e -0.6 -0.8 -1 Length of Video Ad Exposure in Seconds 20
  • 21. Finding #10: g Ad Fast-Fowarders have high attention levels… % of Ad Time Paying Full Attention to 100% Screen 90% 80% 70% DVR FF No DVR 60% 50% 47% 40% 35% 30% 20% 10% 0% % of time paying attention while an ad is on screen 21
  • 22. Finding #10 (cont.) : Fast-Fowarders have low recall levels 50% 45% Unaided Recall Aided Recall 40% 35% 32% 30% 29% 25% 20% 20% 18% 15% 10% 5% 0% DVR FF No DVR 22
  • 23. Finding #11: Attention is1.4x higher for TV “bugs” than video ads 100% 90% OL TV 80% 70% 59.7% 59 7% 62.3% 62 3% 60% 55% 49.4% 50.2% 50% 40% 37% 30% 20% 10% 0% Total % Full Attention % Full Attention During % Full Attention During Video Ad "Other" Ads 23
  • 24. Conclusions 1. Ad fast forwarding accounts for a sliver of wasted ad impressions 2. Smart phones are a persistent companion to video content 3. Online video ads h 3 O li id d have 20% more attentive iimpressions. tt ti i 4. The familiar cadence of TV content increases drop off to ads vs. online 5. Attention is even but women more likely to recall video ads than men 6. Fast forwarded video ads have little recall 7. The commercial “layer” gets more attention than the g commercial break. 24
  • 25. THANK YOU! Travis@yume.com Brian.Monahan@ipglab.com Brian Monahan@ipglab com 25