Brian Martin Ralota is a registered nurse from the Philippines seeking part-time work utilizing his nursing, caregiving, medical transcription, customer service, and administration experience. He has over 5 years of experience in various roles including staff nurse, medical transcriptionist, and customer service representative. Currently studying for a Diploma in Health Services Management in New Zealand, he is fluent in English and Filipino with intermediate computer skills.

1. Brian Martin Ralota
23A Alpers Avenue
Epsom, Auckland, 1023
recca_x3@hotmail.com
+642102441340
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Career Objective
I am a Registered Nurse in the Philippines and hold a student visa that allows me to work up to 20
hours per week and can work full time during school holidays. I am seeking a part time position
which will utilize my nursing, caregiving, medical transcription, and customer service or
administration experience.
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Key Skills andAttributes
• Working under pressure: able to perform well in highly challenging working environments
• Time managementskills:excellenttime management skills with a flexible working style that can
adapt easily to changes of environment and work schedule
• Computer skills: intermediate skills in Microsoft Word, Excel, PowerPoint, Internet and email
• Patient care: proven ability to deliver effective nursing care with a large number of patients in a
ward
• Language skills: fluent in oral and written English and Filipino and can speak elementary level
Nihongo
• Team work: experienced in working with a team of 6 Health Professionals but equally skilled in
working independently as required
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Experience
CustomerService Representative February 2014 - February 2015
SykesAsiaIncorporated
Cebu,Philippines
In 1997, SYKES madehistory by being thefirst call center to supportFilipino talent.With only 14
employees,SYKESbegan operationsin thePhilippines.But through ourcommitmentto excellence,
innovativeprocessand committed team,SYKEShasrapidly expanded itsbusinessoperationsacross
Metro Manila,more than doubling itsman powerin less than 10 years.
In 2003, SYKES continued its pioneermarkas it becamethe first call center to operatein Cebu.
Today,SYKESPhilippineshasa teamof almost13,000 capableand dedicated employeesworking in 8
differentsites to supportFortune500 clients acrossthe globe.SYKEScontinuesto partnerwith the
Filipinos to deliver unparalleled support.
Responsibilities:
• Providing exceptional customer, technical and back office support
Staff Nurse June 2012 - March 2013
CebuDoctors' UniversityHospital
Cebu,Philippines
Cebu Doctors'UniversityHospital (CDUH),isa leading tertiary level healthcareproviderin the
Southern Philippinesterritory in Metropolitan Cebu since thepast37 years.The300- Bed capacity,
stateof the artfacilities and ultra-modern hospitalcomplex riseson a 5,166 squaremetersground
thataccommodatethemain hospitaland medicalclinic buildings.Ithas1,200 employeesand 326
medical doctors,all trained to providethe highestquality and excellent personalized patienthealth
care.
Inaugurated on August20,1972, Cebu Doctors'University Hospital is a privatestockcorporation

2. established forthe purposeof creating thatmediumwherephysiciansand otherrelated health and
medical science practitionerscan channeltheir competentskills and learning forthe care of the sick,
in particular,and for preservation and improvementof health and general.
Responsibilities:
• Provide health promotion, counseling and education
• Provide health promotion, counseling and education
• Coordinate care, in collaboration with a wide array of healthcare professionals
Medical Transcriptionist January 2011 - January 2012
SPi Global
Cebu,Philippines
Founded in 1980, SPi Global is considered asthe country’sfoundingpillarin businessprocess
outsourcing.Today,themostawarded,internationally recognized brand in PhilippineBPO.With
domain expertisein Content,CustomerExperience,and Healthcare, provideservicesacrossa wide
rangeof industriesincluding publishing,telecommunicationsand information technology,media and
entertainment,traveland hospitality,banking and financialservices,legal,and retail.
Responsibilities:
• Decide which information should be included or excluded in reports.
• Performdataentryand data retrieval services,providingdata for inclusion in medical records and
for transmission to physicians.
• Return dictated reports in printed or electronic form for physicians' review, signature, and
corrections, and for inclusion in patients' medical records.
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Education
Diploma in HealthServicesManagementLevel 7 2016 - Present
Ntec
Auckland,NewZealand
Bachelor of Science inNursing 2006 - 2010
CebuDoctors' University
Cebu,Philippines
High School Graduate 2002 - 2006
Universityof SanCarlos - NorthCampus
Cebu,Philippines
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Interests
• Tryingfoodsfromdifferentcultures
• Spendingtime withfriendsandfamily
• Hiking
• Listeningtomusic
• Cooking
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Personal information
Visa status: StudentVisa
Driver’s license:G1116000689 Philippines
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Refereesavailable onrequest