1. Brian M. Jones, II
5732 Angle Dr. * Jackson, MS 39206
601-201-1124 * brian.m.jones88@gmail.com
Professional Summary
Customer service oriented professional with the ability to effectively communicate with
customers, work efficiently without supervision, and works well as part of a team. Key skills
include:
*Leadership Skills *Refined Communication Skills
*Exceptional Interpersonal Skills *Stress Management Skills
Experience
United States Marine Corps, Distribution Management Specialist May 2009-Present
Personal Property Counselor, Cherry Point, NC
* Supervise the processing and counseling of 3,949 inbound, 8,389 outbound, and 987 long
term storage shipments.
* Supervise and perform Quality Assurance functions by ensuring customers are updated
on the status of their inbound shipments or acting as a liaison between the customer and
moving companies.
* Brief 1 retirement/separation and 12 relocation presentations per quarter using refined
communication skills to effectively communicate to members their entitlements when
moving or separating from active service.
Outbound Supervisor, Okinawa, Japan
* Supervised the outbound booking of customer’s household good items, ensuring that the
shipments were properly processed and shipment being rerouted were monitored.
* Mentored 8 team members on career options and life choices by giving them life stress
management tools, leadership skills passed down, and communicating mistakes made to
better from.
* Provided customer service and resolved concerns and complaints by using customer
service and communication skills to help answer customer’s needs and calm tensions
between the customer and moving company that may have developed.
Non-Temporary Storage Coordinator, Camp Pendleton, CA
 Processed the storage, extension, and release of over 383 employee’s household good
items, ensuring they complied with federal and company regulations.
Freight Shipping and Receiving Clerk, Camp Pendleton, Ca

2. * Processed government assets, ordered by units, ensuring that they were properly marked
for the correct receiving units.
* Placed government assets, ordered by units, on the receiving line; notifying other
shipping and receiving clerks that the assets were ready for distribution to their respective
units.
* Delivered processed government assets to the corresponding units and capturing the
receiving signature of unit representatives. Resulting in a seamless receiving and
distribution process of government assets in excess of $2.5k.
Education and Training
Park University, Cherry Point, NC: 74 semester units completed in Social Psychology
Intermediate Distribution Management Specialist School, Camp Johnson, NC
Entry Level Leadership Course, Camp Pendleton, CA
Basic Distribution Management Specialist School, Camp Johnson, NC
Marine Combat Training, Camp Geiger, NC
Marine Recruit Training, Parris Island, SC
High School Diploma, Jim Hill High School, Jackson, MS
Awards
Navy Marine Corps Achievement Medal –
Significantly contributed to the overall mission success and readiness of the Non-Temporary
Storage section by processing over 383 shipments amounting to over $700k.
Brian M. Jones, II 601-201-1124 / brian.m.jones88@gmail.com Pg. 2/2