SlideShare a Scribd company logo
1 of 50
Download to read offline
Starting	a	web-platform	
or	a	market	place?
Key	Questions	When	Scaling	
An	O2O	Business	Platform	
Across	Asia
What	You	Will
Learn
1. Who’s	lalamove?
2. Starting	your	market	place
3. Growing	your	market	place
4. Takeaways
Who’s	lalamove?
1
Blake	Larson
Head	Of	International
Boris	Stoyanov-Brignoli
Creative	Lead	|	Marketing
About
Us
STARTING GROWING TAKEAWAYINTRO
Who	Is
lalamove?
Van,	motorcycle,	
lorry,	&	truck
Instant	matching
Tracking
24/7
2014
5	cities
2015
20	cities
DEC.2013
Launch
250k
users
+USD
10M
450k
users
+USD
10M
STARTING GROWING TAKEAWAYINTRO
Our
Positioning
STARTING GROWING TAKEAWAYINTRO
*(cash	/	livestock	/	frozen	meat)
What	type	of	goods?
Regular Special*
What	distances?
Intra-city Intercity Inter-province International
O2O,	Why	Is	It
Unique?
STARTING GROWING TAKEAWAYINTRO
Starting	your	market	place
2
Platform	vs.
Marketplace
GROWING TAKEAWAYINTRO STARTING
A	matter	of	price
&	quality	control
Platform	vs.
Marketplace
GROWING TAKEAWAYINTRO STARTING
What’s	your	level
of	implication?
Product
Evolution
GROWING TAKEAWAYINTRO STARTING
Key
Challenges
GROWING TAKEAWAYINTRO STARTING
Who	am	I	talking
to?
Key
Challenges
GROWING TAKEAWAYINTRO STARTING
Chicken	&	eggs
Key
Challenges
GROWING TAKEAWAYINTRO STARTING
Tactics
Demand Supply
Key
Challenges
GROWING TAKEAWAYINTRO STARTING
KPI
Retention
Fulfillment
Key
Challenges
GROWING TAKEAWAYINTRO STARTING
Facing
competition
Key
Challenges
GROWING TAKEAWAYINTRO STARTING
Finding
Partners
Key
Opportunities
GROWING TAKEAWAYINTRO STARTING
Traditional	vs.	Tech
API
Real	time	
pooling
Network	
effect
Not	
assets
Key
Opportunities
GROWING TAKEAWAYINTRO STARTING
Under	utilized
capacity	&
fragmentation
How	To	Make
Money
GROWING TAKEAWAYINTRO STARTING
Demand Supply
Growing	your	market	place
3
B	R	E	A	D	T	H
DEPTH
Tactics
TAKEAWAYINTRO STARTING GROWING
Breadth	vs.	Depth
Core	Values	&
Assets
TAKEAWAYINTRO STARTING GROWING
Speed
Execution
Replication
Localization
Objectives	&
Stages
TAKEAWAYINTRO STARTING GROWING
CAC
Cash	flow
Network	effect
Critical	mass
Objectives	&
Stages
TAKEAWAYINTRO STARTING GROWING
Cohort
Lifetime	Value
Do	You	Know
Who	You	Are?
Before	you	scale,
know	who	you	serve
and	who	you	are
TAKEAWAYINTRO STARTING GROWING
Scale
Requires
Process
How	Do	I	Prepare	
To	Scale
TAKEAWAYINTRO STARTING GROWING
What	Are	They
Key	Decisions
I	Need	To	
Evaluate?
TAKEAWAYINTRO STARTING GROWING
So	Should
I	Expand	To
China?
TAKEAWAYINTRO STARTING GROWING
Where	To
Invest	Next?
No	right	answer
Individual	and			
personal	opinions	on	
investors
TAKEAWAYINTRO STARTING GROWING
Takeaways
4
Your	start
INTRO STARTING GROWING TAKEAWAY
What	is	particularly	transformative	about	the	
service?	
Why	now?	
Why	hasn’t	this	been	done	already?	
What	could	the	service	ultimately	become	and	how	
does	that	change	the	market	opportunity?
Your	market
INTRO STARTING GROWING TAKEAWAY
By	tackling	a	particular	problem	in	a	more	narrowly	
defined	market,	a	start-up	can	become	the	new	
standard	in	that	market.
Acquisition
INTRO STARTING GROWING TAKEAWAY
Vs. CreativePAID
Supply	side
INTRO STARTING GROWING TAKEAWAY
Cost	per lead
Training
Background	
check
On-
boarding
INTRO STARTING GROWING TAKEAWAY
Demonstrate
Efficiency
From
Technology
"10 things I wish I had known
before I started Easyvan”
Shing Chow,Founder& CEO
You need a great
body to build a
great company
1
You need to
surround yourself
with talents
2
You need to think
bigger
3
You need to do a lot
of sales
4
You will almost go to the
brink of depression
sometimes
5
You will be on cloud
nine on some days
6
5 and 6 will happen
on the same day
7
Ideas matter, but
matter only 1%
8
You need to be tough on
yourself, but also tough
on others
9
It is very very very
tough and it is not
for most people
10
49
Thank You
50
jobs.hk@lalamove.com

More Related Content

Similar to HKUST 07.11.2015

eCommerceChina-Daigou-Conference-2016
eCommerceChina-Daigou-Conference-2016eCommerceChina-Daigou-Conference-2016
eCommerceChina-Daigou-Conference-2016Livia Wang ??
 
1st Shopify Meetup in Perth - February 2018
1st Shopify Meetup in Perth - February 20181st Shopify Meetup in Perth - February 2018
1st Shopify Meetup in Perth - February 2018TradeGecko
 
The Time for Execution in Retail Media Is Now: Priorities for 2022
The Time for Execution in Retail Media Is Now: Priorities for 2022The Time for Execution in Retail Media Is Now: Priorities for 2022
The Time for Execution in Retail Media Is Now: Priorities for 2022Tinuiti
 
E commerce Pitch deck
E commerce Pitch deckE commerce Pitch deck
E commerce Pitch deckViewmark
 
2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...
2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...
2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...sitecmy
 
How Evenflo Expanded Their eCommerce Marketplace Strategy
How Evenflo Expanded Their eCommerce Marketplace StrategyHow Evenflo Expanded Their eCommerce Marketplace Strategy
How Evenflo Expanded Their eCommerce Marketplace StrategyTinuiti
 
Linio IR Deck - May 2014
Linio IR Deck - May 2014Linio IR Deck - May 2014
Linio IR Deck - May 2014SYGroup
 
Zomato - SEO and Search Marketing
Zomato  - SEO and Search MarketingZomato  - SEO and Search Marketing
Zomato - SEO and Search MarketingIttira Joseph
 
OSWCardiff - Selling Internationally with eBay and Amazon
OSWCardiff - Selling Internationally with eBay and AmazonOSWCardiff - Selling Internationally with eBay and Amazon
OSWCardiff - Selling Internationally with eBay and AmazonDaytodayebay
 
2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...
2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...
2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...sitecmy
 
Alphatise Presentation
Alphatise PresentationAlphatise Presentation
Alphatise PresentationGavin Baird
 
Real Opinions Credentials DH090821
Real Opinions Credentials DH090821Real Opinions Credentials DH090821
Real Opinions Credentials DH090821Dan Healy
 
Retail World Asia 2015 Brochure
Retail World Asia 2015  BrochureRetail World Asia 2015  Brochure
Retail World Asia 2015 BrochureMildred Ang
 
Yengo presentation thailand no vid revised 2
Yengo presentation thailand no vid revised 2Yengo presentation thailand no vid revised 2
Yengo presentation thailand no vid revised 2Alexey Zhokhov
 
[MY] Introduction to Lazada 0108.pdf
[MY] Introduction to Lazada 0108.pdf[MY] Introduction to Lazada 0108.pdf
[MY] Introduction to Lazada 0108.pdfkgopala
 
Principles Of Economic Management Used By A Start-Up.
Principles Of Economic Management Used By A Start-Up.Principles Of Economic Management Used By A Start-Up.
Principles Of Economic Management Used By A Start-Up.OmTanna1
 
Paid Advertising: Waste or Win?
Paid Advertising: Waste or Win?Paid Advertising: Waste or Win?
Paid Advertising: Waste or Win?Joseph Skibbie
 
Conversion Rate Optimisation (CRO) Seminar - Vorian Agency
Conversion Rate Optimisation (CRO) Seminar - Vorian AgencyConversion Rate Optimisation (CRO) Seminar - Vorian Agency
Conversion Rate Optimisation (CRO) Seminar - Vorian AgencyVorian Agency
 

Similar to HKUST 07.11.2015 (20)

eCommerceChina-Daigou-Conference-2016
eCommerceChina-Daigou-Conference-2016eCommerceChina-Daigou-Conference-2016
eCommerceChina-Daigou-Conference-2016
 
Prontolinks 052017
Prontolinks 052017Prontolinks 052017
Prontolinks 052017
 
1st Shopify Meetup in Perth - February 2018
1st Shopify Meetup in Perth - February 20181st Shopify Meetup in Perth - February 2018
1st Shopify Meetup in Perth - February 2018
 
The Time for Execution in Retail Media Is Now: Priorities for 2022
The Time for Execution in Retail Media Is Now: Priorities for 2022The Time for Execution in Retail Media Is Now: Priorities for 2022
The Time for Execution in Retail Media Is Now: Priorities for 2022
 
E commerce Pitch deck
E commerce Pitch deckE commerce Pitch deck
E commerce Pitch deck
 
2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...
2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...
2018 SITEC EC CLASS - Introduction to E-Commerce 101: The E-Tail Process by A...
 
How Evenflo Expanded Their eCommerce Marketplace Strategy
How Evenflo Expanded Their eCommerce Marketplace StrategyHow Evenflo Expanded Their eCommerce Marketplace Strategy
How Evenflo Expanded Their eCommerce Marketplace Strategy
 
Linio IR Deck - May 2014
Linio IR Deck - May 2014Linio IR Deck - May 2014
Linio IR Deck - May 2014
 
Zomato - SEO and Search Marketing
Zomato  - SEO and Search MarketingZomato  - SEO and Search Marketing
Zomato - SEO and Search Marketing
 
OSWCardiff - Selling Internationally with eBay and Amazon
OSWCardiff - Selling Internationally with eBay and AmazonOSWCardiff - Selling Internationally with eBay and Amazon
OSWCardiff - Selling Internationally with eBay and Amazon
 
2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...
2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...
2018 SITEC EC CLASS - Introduction to E-Commerce 103: Understanding O2O by Ad...
 
Alphatise Presentation
Alphatise PresentationAlphatise Presentation
Alphatise Presentation
 
Real Opinions Credentials DH090821
Real Opinions Credentials DH090821Real Opinions Credentials DH090821
Real Opinions Credentials DH090821
 
Retail World Asia 2015 Brochure
Retail World Asia 2015  BrochureRetail World Asia 2015  Brochure
Retail World Asia 2015 Brochure
 
Yengo presentation thailand no vid revised 2
Yengo presentation thailand no vid revised 2Yengo presentation thailand no vid revised 2
Yengo presentation thailand no vid revised 2
 
[MY] Introduction to Lazada 0108.pdf
[MY] Introduction to Lazada 0108.pdf[MY] Introduction to Lazada 0108.pdf
[MY] Introduction to Lazada 0108.pdf
 
Principles Of Economic Management Used By A Start-Up.
Principles Of Economic Management Used By A Start-Up.Principles Of Economic Management Used By A Start-Up.
Principles Of Economic Management Used By A Start-Up.
 
OOH Media AdEx Report July 2015
OOH Media AdEx Report July 2015OOH Media AdEx Report July 2015
OOH Media AdEx Report July 2015
 
Paid Advertising: Waste or Win?
Paid Advertising: Waste or Win?Paid Advertising: Waste or Win?
Paid Advertising: Waste or Win?
 
Conversion Rate Optimisation (CRO) Seminar - Vorian Agency
Conversion Rate Optimisation (CRO) Seminar - Vorian AgencyConversion Rate Optimisation (CRO) Seminar - Vorian Agency
Conversion Rate Optimisation (CRO) Seminar - Vorian Agency
 

HKUST 07.11.2015