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Global Healthcare Panel Book
© 2022 Borderless Access 2
Awards and Associations
Awards and
Certifications
Professional Memberships
and Affiliations
© 2022 Borderless Access 3
Why Choose Borderless Access Healthcare Practice?
Access to
➢ Physicians
➢ Allied healthcare
professionals
➢ Patients and caregivers
507 65
Quantitative Qualitative
Studies across markets in
2018
Successfully delivered
254
Patient caregiver studies in
2018
Proprietary panel
network
and
Strong local
partner access
that ensures global reach.
AE trained professionals
certified by BHBIA.
Certified by Novartis.
*Weekend coverage based on requirement
Conducted healthcare
studies in
34
countries
Coverage for faster
turnaround
24/5
© 2022 Borderless Access 4
Proprietary Physician Access
Physicians:
700,000
26,600
Canada
173,000
USA
18,250
UK
14,900
Germany
256,000
India
131,400
China
22,000
Indonesia
25,000
Russia
8,000
Spain
12,000
Italy
11,400
France
© 2022 Borderless Access 5
Global Physician and Patient Panels Across 39 Markets
Physicians:
700,000
Patients:
1.2 million+
© 2022 Borderless Access 6
1.2 Million+ Patients | 39 Markets
APAC
AMERICAS EUROPE MIDDLE-EAST AFRICA
47,000
ARGENTINA
18,000
AUSTRALIA
73,000
BRAZIL
18,200
CHILE
26,200
COLOMBIA
18,200
EGYPT
16,000
POLAND
11,000
MALAYSIA
5,000
GHANA
5,000
HONG KONG
12,200
KENYA
13,200
KOREA
5,000
KUWAIT
60,000
MEXICO
21,000
NIGERIA
11.000
NEW ZEALAND
35,000
PHILIPPINES
11,000
SINGAPORE
47,600
SOUTH AFRICA
14,000
TAIWAN
33,000
THAILAND
35,000
UAE
45,500
TURKEY
11,000
VIETNAM
QATAR
4,500
USA
35,000
173,000
UK
14,700
18,250
RUSSIA
33,100
25,000
8,300
GERMANY
14,900
55,000
CHINA
131,400
245,000
INDIA
256,000
52,000
INDONESIA
22,000+
Proprietary Physician Access | 700,000+
1.2 Million+ Patients | 39 Markets
CANADA
7,459
26,600
17,224
FRANCE
11,400
15,755
ITALY
12,000
38,000
KSA
5,448
20,144
SPAIN
8,000
1400+
PERU
ECUADOR
1500+
© 2022 Borderless Access 7
Genuine Respondents = Quality Responses
We have the capability to reach niche audience through meticulously profiled panellists and alternate methodologies.
➢ Only selected
physicians are invited
to become a part of
our healthcare
community.
➢ We follow double opt-
in process and
authenticate our
panelists subscribing
to the ESOMAR
guidelines.
➢ A unique one-time-
password is generated
at the time of
registration and this is
periodically verified
through a short
messaging service.
➢ Each of our panel
members are verified
against their
corresponding
license/NPI/ME
number.
➢ We follow a unique
process to verify all
our panelists through
online verification
methods.
➢ Our panelists are
encouraged to engage
with us on all our
social media
platforms.
➢ We use highly
advanced tools and
heuristic algorithms
that enable us to
track and monitor our
panelists response
patterns on an on-
going basis.
Double opt-in Mobile verification
(Triple opt-in)
License/NPI/ME
verification
Online and social
media verification
Ongoing response
monitoring
© 2022 Borderless Access 8
Agile Panel Build
Specialty
No. of patients
Sub-specialty
Type of patients
Type of facility for
practice
License number/ NPI
number/ ME number
Years of practice
Therapy areas
General physicians
Internal Medicine
Oncologists
Hematologist/Hem-Onc
Ophthalmologist
Rheumatologists
Endocrinologists/ Diabetologists
Gastroenterologists
Allergists & Immunologists
Dentists
Dermatologists
Neurologists
Cardiologists
OB/GYN
Surgeons
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
TOP
PHYSICIAN
SPECIALTIES
9
© 2022 Borderless Access 10
Engaging HCP’s - The Borderless Way
Education (CME)
Patient tools and
topical content
Communities
© 2022 Borderless Access 11
Healthcare Patient Panels
Covers the entire spectrum of ailment profile from healthcare access, wellness behavior till treatment
Consumers/Patients Only
1.Conjunctivitis
2.Visual defects/Blindness
3.Cataract
4.Glaucoma
5.Others
Profiled for 120
ailments
Profiled for 34ailment
categories
Eye Conditions
Heart conditions
Skin Conditions
Diabetes
Others
Treatment
Healthcare
access
Lifestyle and
Wellness
Major
diseases
Preventive
Panel Profiles
© 2022 Borderless Access 12
Healthcare Patient Panels
Covering 70% of major disease categories
- Dementia
- Mood disorders
- Anxiety
Psychological Disorders
- Depression
- Schizophrenia
- ADHD,OCPD
- Epilepsy - Alzheimer's
- Parkinson's - Cerebral palsy
Neurological Disorders
- Cataract - Blindness
- Dry eye - Glaucoma
Eye Conditions
- Anorexia - Binge eating
Eating Disorders
- Arthritis - Osteoporosis
- Back pain - Fibromyalgia
Bone and Joint
- Asthma - COPD
- Bronchitis - Sinusitis
Respiratory
- Acne - Herpes
- Psoriasis - Eczema
Skin Conditions
- Type I
- Type II (Insulin, Oral drug users)
Diabetes
- Hyperthyroid - Hypothyroid
Thyroid conditions
- Stomach - Colon
- Lung - Breast
Cancer
Heart conditions
- Hypertension
- Arrhythmia
- CHD
- Myocardial infarction
- Menopause
- Abnormal bleeding
- Cramps
Female Conditions
- Fibroids
- PMS
- Erectile dysfunction
- Prostate enlargement
Male Conditions
- Impotence
- Drug
- Dust
Allergy
- Pet
- Cosmetic
13
Quantitative Recruitment:
➢ Online, CATI, CAPI, PRFs & Tracking studies
We employ quality measures at both, recruitment stage and live survey environment –
➢ Panellists are empanelled only after Double Opt In process
➢ Mobile & Social media verified to authenticate their profile
➢ Duplicates Check –Project on project basis we ensure unique participation. We use digital finger printing technology
to avoid any level of duplication.
➢ Specialty Check – Our panellists are verified against their licence/NPI/ME numbers
➢ Geography Check – We use proprietary Geo tagging technology.
➢ Our validation measures includes check of inattentive respondents, overuse of non- response, speedsters and remove
them from our database.
Quantitative
Quality
Control
Quantitative
methodologies
we cover
14
Qualitative Recruitment:
➢ Recruitment for TDI, IDI
➢ Central location tests
➢ Moderation & Interviewing
➢ Discussion guide development
➢ Secondary research support
➢ KOL In-depth interviewing
➢ Focus Groups
➢ Zip/Postal code-based
targeting
In-Depth Interviews
Recruitment, Moderation,
Key Summary Analysis
➢ To ensure we invite the
correct and relevant
respondents
➢ To ensure we do not invite
those on the Do Not Contact
List
➢ To ensure we do not invite
black-listed respondents
During Sampling
➢ Recruitment for short term
or long term participation in
online discussion board
➢ Moderation for qualitative
studies
➢ A range of quality checking
procedures are enacted
during various stages
throughout the recruitment
process
Qualitative Quality
Control
Online Discussion Boards
& Online FG
During Recruitment
➢ Once the respondent is screened via the online link, our QC Controller conducts a phone verification to ensure
there are no marginal gaps or unclear entries in the responses provided by the respondent. Only when a
respondent passes this secondary check, is he or she scheduled for the interview
➢ As second step, the call recording is audited by our QC manager to ensure that all components of the process is
being followed properly
➢ All phone recruitment activity is recorded and archived electronically
connect@borderlessaccess.com
www.borderlessaccess.com
© 2022 Borderless Access
AMERICAS
US
EUROPE
UK | GERMANY | ROMANIA
MIDDLE EAST & AFRICA
APAC
INDIA
UAE | SOUTH AFRICA | NIGERIA

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Borderless Access - Global Healthcare Panel Book

  • 2. © 2022 Borderless Access 2 Awards and Associations Awards and Certifications Professional Memberships and Affiliations
  • 3. © 2022 Borderless Access 3 Why Choose Borderless Access Healthcare Practice? Access to ➢ Physicians ➢ Allied healthcare professionals ➢ Patients and caregivers 507 65 Quantitative Qualitative Studies across markets in 2018 Successfully delivered 254 Patient caregiver studies in 2018 Proprietary panel network and Strong local partner access that ensures global reach. AE trained professionals certified by BHBIA. Certified by Novartis. *Weekend coverage based on requirement Conducted healthcare studies in 34 countries Coverage for faster turnaround 24/5
  • 4. © 2022 Borderless Access 4 Proprietary Physician Access Physicians: 700,000 26,600 Canada 173,000 USA 18,250 UK 14,900 Germany 256,000 India 131,400 China 22,000 Indonesia 25,000 Russia 8,000 Spain 12,000 Italy 11,400 France
  • 5. © 2022 Borderless Access 5 Global Physician and Patient Panels Across 39 Markets Physicians: 700,000 Patients: 1.2 million+
  • 6. © 2022 Borderless Access 6 1.2 Million+ Patients | 39 Markets APAC AMERICAS EUROPE MIDDLE-EAST AFRICA 47,000 ARGENTINA 18,000 AUSTRALIA 73,000 BRAZIL 18,200 CHILE 26,200 COLOMBIA 18,200 EGYPT 16,000 POLAND 11,000 MALAYSIA 5,000 GHANA 5,000 HONG KONG 12,200 KENYA 13,200 KOREA 5,000 KUWAIT 60,000 MEXICO 21,000 NIGERIA 11.000 NEW ZEALAND 35,000 PHILIPPINES 11,000 SINGAPORE 47,600 SOUTH AFRICA 14,000 TAIWAN 33,000 THAILAND 35,000 UAE 45,500 TURKEY 11,000 VIETNAM QATAR 4,500 USA 35,000 173,000 UK 14,700 18,250 RUSSIA 33,100 25,000 8,300 GERMANY 14,900 55,000 CHINA 131,400 245,000 INDIA 256,000 52,000 INDONESIA 22,000+ Proprietary Physician Access | 700,000+ 1.2 Million+ Patients | 39 Markets CANADA 7,459 26,600 17,224 FRANCE 11,400 15,755 ITALY 12,000 38,000 KSA 5,448 20,144 SPAIN 8,000 1400+ PERU ECUADOR 1500+
  • 7. © 2022 Borderless Access 7 Genuine Respondents = Quality Responses We have the capability to reach niche audience through meticulously profiled panellists and alternate methodologies. ➢ Only selected physicians are invited to become a part of our healthcare community. ➢ We follow double opt- in process and authenticate our panelists subscribing to the ESOMAR guidelines. ➢ A unique one-time- password is generated at the time of registration and this is periodically verified through a short messaging service. ➢ Each of our panel members are verified against their corresponding license/NPI/ME number. ➢ We follow a unique process to verify all our panelists through online verification methods. ➢ Our panelists are encouraged to engage with us on all our social media platforms. ➢ We use highly advanced tools and heuristic algorithms that enable us to track and monitor our panelists response patterns on an on- going basis. Double opt-in Mobile verification (Triple opt-in) License/NPI/ME verification Online and social media verification Ongoing response monitoring
  • 8. © 2022 Borderless Access 8 Agile Panel Build Specialty No. of patients Sub-specialty Type of patients Type of facility for practice License number/ NPI number/ ME number Years of practice Therapy areas
  • 9. General physicians Internal Medicine Oncologists Hematologist/Hem-Onc Ophthalmologist Rheumatologists Endocrinologists/ Diabetologists Gastroenterologists Allergists & Immunologists Dentists Dermatologists Neurologists Cardiologists OB/GYN Surgeons 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 TOP PHYSICIAN SPECIALTIES 9
  • 10. © 2022 Borderless Access 10 Engaging HCP’s - The Borderless Way Education (CME) Patient tools and topical content Communities
  • 11. © 2022 Borderless Access 11 Healthcare Patient Panels Covers the entire spectrum of ailment profile from healthcare access, wellness behavior till treatment Consumers/Patients Only 1.Conjunctivitis 2.Visual defects/Blindness 3.Cataract 4.Glaucoma 5.Others Profiled for 120 ailments Profiled for 34ailment categories Eye Conditions Heart conditions Skin Conditions Diabetes Others Treatment Healthcare access Lifestyle and Wellness Major diseases Preventive Panel Profiles
  • 12. © 2022 Borderless Access 12 Healthcare Patient Panels Covering 70% of major disease categories - Dementia - Mood disorders - Anxiety Psychological Disorders - Depression - Schizophrenia - ADHD,OCPD - Epilepsy - Alzheimer's - Parkinson's - Cerebral palsy Neurological Disorders - Cataract - Blindness - Dry eye - Glaucoma Eye Conditions - Anorexia - Binge eating Eating Disorders - Arthritis - Osteoporosis - Back pain - Fibromyalgia Bone and Joint - Asthma - COPD - Bronchitis - Sinusitis Respiratory - Acne - Herpes - Psoriasis - Eczema Skin Conditions - Type I - Type II (Insulin, Oral drug users) Diabetes - Hyperthyroid - Hypothyroid Thyroid conditions - Stomach - Colon - Lung - Breast Cancer Heart conditions - Hypertension - Arrhythmia - CHD - Myocardial infarction - Menopause - Abnormal bleeding - Cramps Female Conditions - Fibroids - PMS - Erectile dysfunction - Prostate enlargement Male Conditions - Impotence - Drug - Dust Allergy - Pet - Cosmetic
  • 13. 13 Quantitative Recruitment: ➢ Online, CATI, CAPI, PRFs & Tracking studies We employ quality measures at both, recruitment stage and live survey environment – ➢ Panellists are empanelled only after Double Opt In process ➢ Mobile & Social media verified to authenticate their profile ➢ Duplicates Check –Project on project basis we ensure unique participation. We use digital finger printing technology to avoid any level of duplication. ➢ Specialty Check – Our panellists are verified against their licence/NPI/ME numbers ➢ Geography Check – We use proprietary Geo tagging technology. ➢ Our validation measures includes check of inattentive respondents, overuse of non- response, speedsters and remove them from our database. Quantitative Quality Control Quantitative methodologies we cover
  • 14. 14 Qualitative Recruitment: ➢ Recruitment for TDI, IDI ➢ Central location tests ➢ Moderation & Interviewing ➢ Discussion guide development ➢ Secondary research support ➢ KOL In-depth interviewing ➢ Focus Groups ➢ Zip/Postal code-based targeting In-Depth Interviews Recruitment, Moderation, Key Summary Analysis ➢ To ensure we invite the correct and relevant respondents ➢ To ensure we do not invite those on the Do Not Contact List ➢ To ensure we do not invite black-listed respondents During Sampling ➢ Recruitment for short term or long term participation in online discussion board ➢ Moderation for qualitative studies ➢ A range of quality checking procedures are enacted during various stages throughout the recruitment process Qualitative Quality Control Online Discussion Boards & Online FG During Recruitment ➢ Once the respondent is screened via the online link, our QC Controller conducts a phone verification to ensure there are no marginal gaps or unclear entries in the responses provided by the respondent. Only when a respondent passes this secondary check, is he or she scheduled for the interview ➢ As second step, the call recording is audited by our QC manager to ensure that all components of the process is being followed properly ➢ All phone recruitment activity is recorded and archived electronically
  • 15. connect@borderlessaccess.com www.borderlessaccess.com © 2022 Borderless Access AMERICAS US EUROPE UK | GERMANY | ROMANIA MIDDLE EAST & AFRICA APAC INDIA UAE | SOUTH AFRICA | NIGERIA