IPnett is a Nordic solutions integrator specialized in delivering innovative communication, network, and security solutions. They have offices in Oslo, Stockholm, Copenhagen, and Lund, with over 120 employees including 60 highly certified senior consultants. IPnett serves customers across various industries with business-critical operations in the Nordic countries and globally. They provide consulting, solution design and integration, operation, monitoring and reporting, and maintenance services to help customers meet their business goals through strategic IT solutions.
2. About us
Nordic Consultative Solutions Integrator
IPnett is a Nordic solutions integrator specialized in delivering innovative
communication- network- and security solutions. We serve customers with
business-critical operations all over the globe.
OFFICES
• Oslo
• Stockholm
• Lund
• Copenhagen
3. IPnett facts
• Founded in Norway in 1999
• 120 employees
• Nordic technical team with over
60 highly certified senior
consultants.
• Offices in Oslo, Stockholm and
Copenhagen.
• Owned by financial investors and
employees.
• Turnover 2014: NOK 276 Million
Company Growth
Offices
0
100
200
300
400
500
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Market recognition
Geographic expansion
Establishment
Growth
Oslo
Stockholm
Copenhagen
Oslo
Stockholm
Copenhagen
Lund
4. Solutions Areas
Networking
Network
modernisation, virtual
networks, network
management, network
security, datacenter
networking, Wireless
Unified
Communication
Video Conferencing,
telephony, contact
center solutions, video
as a service, hosted
services
Security
Client Security, Network
Security, Access Control,
Business Automatisation,
DDoS solutions
Datacenter
Fabric Solutions,
orcestration,
Datacenter
Networking,
Cloud Solutions
VaaS, STaaS, IaaS,
BaaS for Nordic
Research & Education
Our goal is to deliver smart and innovative IT solutions that
give our customers a competitive edge and a safe work day.
5. IPnett Services
Consultancy
Our consultants help
you identifying new
technologies and
solutions that give your
business a competitive
edge.
Solution Design and
Integration
Work with our
experienced architects to
deploy the best solutions
design for your company.
We integrate
solutions across
technologies and
platforms.
Operation
Outsource your IT
operations to the
experts. IPnett operate
and maintain business
critical sites and
networks across the
Nordic countries.
Monitoring and
Reporting
Control and secure
your IT
investment. Monitor yo
ur IT solution at all
times. Reduce risks of
downtime and keep
your investment safe.
Service and
Maintenance
Get the most out of
your investment.
Ensure stabile and
high quality services
through a SLA
agreement with IPnett.
• 24/7 Support
• 60 Consultants
• 250 Certifcations
You can outsource your IT needs to us. Our Nordic Operation
Center operates some of largest networks in the Nordics.
6. We enable our customers…
…to meet business goals by delivering
strategic IT communication solutions
…business evolution by offering innovative
high quality, secure and technically
advanced solutions and services
…to differentiate and gain competitive
advantages
…to become more profitable
7. What does our customers say?
“IPnett is an extremely reliable
partner when it comes large-
scale implementation projects.
We are impressed by their
commitment and ability to bring
new technology to work.”
Christian Brodersen, Sykehuspartner
“Our expectations of IPnett
were high before the
reorganization, and we can
now say that these have been
fully met and more.”
Margareth Nordby-Kringli, NSB
“We chose IPnett because of their
strong skills.There was no
alternative that could compete and
IPnett was the obvious choice.”
Peter Rutqvist, Electrolux
8. IPnett Solutions
IPnett Video24mobile
• Mobile Video Conferences – delivered to you as a Service
• Pay for actual usage
• No investment in own equipment needed
Video24mobile is a video conference solution that enables you to
have face-to-face meetings – wherever you are – using your PC,
Mac, tablet, smartphone together with video room systems. Conduct
efficient multipoint video conferences sharing documents and chat.
9. IPnett Solutions
IPnett Always On
• Always connected – always on.
Secure remote access to your
enterprise.
• Easy to use. Un-interrupted connectivity
from any device.
IPnett Shield
• Secure, remote admission control via
web portal
• Easier operational management of ICT
systems
• Gives temporary, automated work
process orders to defined user groups
10. The market
• Business trends
• Increased focus on using ICT as means to
meet business goals
• Turmoil in financial markets require smart
technology investments
• Market winners have a proactive approach to
adapting new technology
• Laws and regulations set standard for IT
investments
• Consumer trends
• Rapid change in the way people interact
and communicate
• No physical or geographical boundaries
for information exchange
• Strong growth of mobile users
(smartphones, pads, tablets etc.)
• Young people expect flexible solutions
• Always «online» and available
11. Major industries we operate in
SERVICE
PROVIDERS
MEDIA
BANK AND FINANCE HEALTHCARE EDUCATION
SHIPPING,
OIL AND GAS
12. Supporting sites World Wide
INTERNATIONAL SITES
Oslo – New York – Stockholm – Dublin – Sri Lanka – Genève – Aberdeen – Sao Paulo – Houston – Helsinki – London – Palo Alto –
Frankfurt – Dubai – Miami – Amsterdam – Reykjavik – Chicago – Copenhagen – Tallin – Hamburg – Berlin etc
We support sites
throughout the Nordics,
Europe, Asia and USA
• 375 customers
• ~1500 sites
• 13 countries
13. How we work
Architecture & SolutionsProfessional Services Operational Services
System Integration
& Technology
Consultancy
• Business opportunities
• Technologies & platforms
• Investment Analysis
• Performance & Security
Analysis
Project Management
Training and Education
• Courses & Workshops
• Certifications
Architecture
Concept & Design
Custom-made Solutions
Network
• LAN / WAN / Wireless
• Content networking
• Optical
Data Center
• Virtualization
• Storage
Unified Communications
• Contact Centres
• Telephony
• Video
• Collaboration, mobile,clients,
tablets etc.
Security
Service and Maintenance
Operations
Monitoring and Reporting
Service Management
Managed Services
Customer Care
• Service Desk
• Network Operational Centre
OPERATEUNDERSTAND IMPLEMENTDESIGN
INNOVATIVE SOLUTIONS
14. How we work
We see the best results when ICT strategy and business strategy
is one and the same process.
• Use of innovative technology to meet long-term goals and quick-wins
• Finding ways to work smarter and improve business processes
• Our experts have extensive experience from leading multi-national
companies with complex needs.
• Get information that inspires to achieve new goals!
“To secure our investment, we aimed to find a solution that is
scalable and has a long life. It is important that we can run and
service the network with minimal disruption to our customers.”
Henrik Leu Christiansen
Technical Manager at EnergiMidt
OPERATEUNDERSTAND IMPLEMENTDESIGN
15. How we work
IPnett design flexible and future-proof network architectures
based on technology from world leading manufacturers.
• Functional layered structure, with use of open international standards for flexibility in the future
• Holistic security model for all communication (prevent, discover, react, encrypt, report
according to requirements)
• Overall administration and operating model for communications solutions.
“IPnett’s innovative solution improves our operational
efficiency in maintenance and administration, and reduces
risk for vulnerabilities related to offshore ICT operations .”
Knut Olaf Rusten,
ICT Manager, GDF SUEZ
OPERATEUNDERSTAND IMPLEMENTDESIGN
16. How we work
Our strength is our combined skills in advanced network technology
and application network requirements.
Network Solutions
• Multiservice networks: one
network for all applications &
services
• Increased efficiency and
scalability, secure future
company growth
• 100% uptime and availability
“IPnett is an extremely reliable partner when it comes large-
scale implementation projects. We are impressed by their
commitment and ability to bring new technology to work.”
Christian Brodersen,
Section Leader Data Communications, Sykehuspartner
Unified Communications
• Increased mobility and efficiency
• Collaboration
• Presence/availability
• Enhanced customer service
• The merger of voice, video,
conferencing and office
applications
• Virtualization
Security
• AAA (across fixed and
wireless networks)
• Encryption
• Monitoring/reporting
• Security reviews
OPERATEUNDERSTAND IMPLEMENTDESIGN
17. How we work
IPnett provides services that support
customer challenges and needs.
• Ensure stable IT-environments
• Standardized and scalable solutions
• Services that gives competitive advantages
• Services that contributes to efficiency
“IPnett understands our time -critical operations
and is able to mobilize expertise and leadership
when critical events occurs. ”
Jo Eirik Østmo
Acting CIO, Color Line AS
OPERATEUNDERSTAND IMPLEMENTDESIGN
19. We focus on quality Project Management
Our Project Management ensures qualitative delivery of complex
solutions involving products and services
– We deliver solutions realized through a
well managed project
– We lead, you direct
– Shorten delivery time
– Ensured cost-efficiency
– Risk and Change Management
– Reports progress and deviations
– Escalations, if needed, and follow up
– Reach the result
“IPnett has helped us build a powerful and sophisticated next
generation network that will allow educational institutions to
optimize bandwidth usage and improve collaboration on
research projects and simulations.”
Hans Wallberg
CEO, Sunet
21. Quality Assurance
Objectives
• Trustworthy partner for the most
demanding mission critical environments
• Satisfied customers
• Lasting relationships
• Deliver according to
agreed plan
• Exceed customer expectations
How
• Dedicated resource in IPnett Group
Management team, focusing on Q&A
• Cultivate a customer oriented, quality
conscious, company culture
• An active partner strategy
• Continuous learning and improvements
- a natural part of IPnetts company
culture
• Incorporate Q&A in everyday work
• Use ISO 9001:2008, ITIL and GDPM
as our guidelines
23. Why work with IPnett?
• We are an independent consultancy
house that will recommend solutions
based on your needs, not on products.
• We combine the best of existing and
new technologies.
• We develop and document projects,
value and technology.
• We have certified and highly skilled
employees.
• We have strong vendor relationships.
• We deliver 24/7 services.
26. A communication platform that
meets complex media requirements
NRK (Norwegian Broadcasting Corporation)
UNIFIED
COMMUNICATIONS
“We chose IPnett based on their understanding of NRK’s advanced integration
challenges, and the fact that this solution was most suited to meet our future needs.»
Aasmund Flo, NRK
For NRK, having world-class communication solutions are critical for
business. Daily live-broadcasts, staff located around the world, tight
deadlines, multiple communication channels – the communication
technology just need to work. Always.
Key customer facts:
• NRK is the Norwegian state-owned radio and television broadcasting company and
the largest media house in Norway.
• 3 500 employees situated in 56 departments
Results
• Improved and more efficient communication tools for all employees.
• One common communication platform – from unified communication to switchboard
and production of radio, TV etc
• The solution fully integrates with existing infrastructure, equipment and systems at
NRK, and includes Unified Communications solutions such as speech, chat, video
and mobile solutions.
27. Integrated communication
solutions with a global reach
FRAMO (Frank Mohn AS)
Framo faced the challenge of having many different video solutions
from different vendors. They needed to integrate the different solutions
into one well-functioning communication solution. IPnett provided a
new network infrastructure and a integrated solution, including
integrations with MS Lync (voice & video).
Key customer facts
• Global company with 1500 employees and subsidiaries on three continents.
Main office in Bergen.
• Leading manufacturer of submerged pumping system for the shipping and
offshore industry.
UNIFIED
COMMUNICATIONS
28. Merging hospitals through
Innovative Network Virtualization
“IPnett is an extremely reliable partner when it comes large-scale implementation projects.
We are impressed by their commitment and ability to bring new technology to work.”
Christian Brodersen, South-Eastern Norway Regional Health Authority
Oslo University Hospital
Oslo University Hospital is facing major changes regarding collaboration
and specialization of the local hospitals. There is an ongoing demand for
more effective flow of patients and improved synergies between the
hospitals.. Being first of it’s kind in Europe, IPnett applied innovative
technology and virtualized the traditional network architecture at Ullevål,
Radiumhospitalet, Rikshospitalet and Aker Sykehus. The hospitals has now
one common network that is fully transparent, flexible and future-proof.
Key customer facts:
• Scandinavia’s largest, each year carry out more than 1.2 million patient treatment
• 20.000 employees
Results
• Reduced time to service, ultra-fast network, simplified operation and management,
radically improved information exchange between the hospitals.
NETWORK
29. Connecting Oslo Stock Exchange
NETWORK
OSLO STOCK EXCHANGE
IPnett has designed and delivered the network that connects the majority
of all trading houses in Norway to Oslo Stock Exchange. The network also
include trading towards international stock markets such as London and
Stockholm Stock exchange. A significant share of Norway's trade
transactions are materialized through this network. IPnett supports and
operates the network.
Key customer facts:
• NOK 13,000,000,000 turnover every day
• Requirements: 100% uptime and capacity always available
• Finansnett Norge (FNN) is owned by Verdipapirsentralen, Carnegie ASA and
Norges Fondsmeglerforbund and other.
30. IKEA
IPnett has supplied IKEA a new contact center platform, complete with
callback, customer satisfaction solution (CSAT) and new operational
practices. The solution is tightly integrated with other internal systems.
Key customer facts:
• One of the world’s leading furniture retailer
• Call center solution with new services
• Result: one of the world’s most efficient call centers
A world-class contact centre
“We have nothing but positive experience of the collaboration with IPnett, they are very
professional and the follow-up is exemplary. They are constantly spotting new opportunities
and coming up with creative suggestions.”
Vegar Aabo, Contact Center Manager, IKEA
UNIFIED
COMMUNICATIONS
31. Network for retail and data
communication
COLOR LINE
IPnett is responsible for operating network and security solution across
Color Line ferries and terminals in Norway, Germany, Denmark and
Sweden. IPnett has delivered a solution that is of strategic importance for
a modern 24/7/365 operation.
Key customer facts:
• A flexible and secure data communication solution
• Enables efficient operation & transport services
• A strategic delivery that support business goals: high quality cruises and
conference services
"IPnett understands our time-critical operations and is able to mobilize expertise and
leadership when critical events occurs.”
Jo Eirik Østmo, Acting CIO, Color Line AS
NETWORK
32. “The finance sector is subject to an unprecedented change pressure where less
competitive companies will disappear. Straight-through processing (STP) and
technology is our survival strategy. IPnett is the perfect partner to keep us one step
ahead in this brutal environment.”
Svein Carlsson, CIO ODIN Forvaltning AS
Using IT to gain strategic advantages
ODIN FORVALTNING / SPAREBANK 1
Turn-key solutions that gives ODIN competitive advantages. IPnett is
responsible for the design, operation, maintenance and development of
ODIN’s communications infrastructure.
Key customer facts:
• IPnett is a trusted strategic partner IT solutions partner for the past decade.
• Fund management requires highly stable and secure technological solutions.
• Highly competitive industry that requires innovative IT solutions to «stay ahead».
33. Embracing the future with a new
Virtual Network Platform
NSB
NSB takes its first step towards the cloud and has chosen a new
network communication platform from IPnett. The solution includes core
network, infrastructure and full flexibility to integrate future applications
and cloud solutions. The technology is based on Shortest Path Bridging
(SPB) technology from Avaya.
“Our expectations of IPnett were high and we can now say that these have been
fully met and more. With this new solution, we are equipped to deal with the
demand for increased security and greater stability.» Margareth Nordby-Kringli, NSB
Key customer facts:
• Millions of Norwegians travel by train and buses each week. A stabile
infrastructure is critical for the daily operation of NSB.
• IPnett has simplified and secured the communication between the different
servers and services.
NETWORK
34. Providing the key success factor
for market leading publications
“We chose IPnett as our partner because they understand our way of business.
And they deliver excellent solutions with quality.”
Tor Fleime, Head of IT, Schibsted IT
SCHIBSTED MEDIA GROUP
IPnett has provided a complete communication platform for all of
Schibsted’s operational units in Norway. The network infrastructure builds
the foundation of all of Schibsteds online and offline concepts, including
multi-channel publications such as VG, Aftenposten, Bergens Tidene,
Stavanger Aftenblad, Fædrelandsvennen and Finn.no.
Key customer facts:
• A international media house with 7.800 employees, presence in 29 countries
• Solution requirements: security, scalability and uptime
NETWORK
35. IPnett hosted cloud contact center
NORMAN
IPnett has delivered a hosted cloud contact center solution for retailers
and partners across Europe. The solution include network design and
installation, internet hosted contact center services and IPnett
operational services.
Key Customer Facts:
• IPnett cloud service: We host, operate and maintain the solution based on a SLA
agreement.
• Supports a total of 30 service agents located on sites in Norway, Switzerland,
Germany and Holland. All agents are connected to one system.
• Results: smarter and more efficient customer service, synergies across
countries, easier to operate, cost savings.
UNIFIED
COMMUNICATIONS
36. Secure Admission Control for the
offshore industry
SECURITY
GDF SUEZ E&P NORGE
IPnett has developed an advanced admission control system for the
offshore industry; the IPnett Shield solution. The solution is a dynamic
security shield that control, protect and log all access to the offshore
applications. Customer benefits: reduced operational risks, lower costs,
increased productivity and improved control.
Key customer facts
• GDF SUEZ E&P Norge is exploring for, developing, producing and transporting oil
and gas on the Norwegian Continental Shelf.
• Production fields: Gjøa, Snøhvit, Njord and Fram
"GDF SUEZ is very satisfied with our Shield Solution. Shield enables us to be compliant with internal
security policies and guidelines from Norwegian authorities. A secure and automated system to
access critical IT systems without manual procedures from ICT is of great value to us. This is a result
of dedicated focus from IPnett on the development and continuous improvement of the solution."
Øystein Aspøy, GDF Suez
37. Secure operation of the Goliat
oil platform
SECURITY
ENI NORGE
IPnett has deliver the IT admission control and security solution for the
offshore operations at Goliat. The solution, named IPnett Shield, allows
secure operation of all IT applications and systems ashore, realizing
huge cost savings for the operator.
Key customer facts:
• Eni Norge has a sophisticated IT infrastructure, where operations are run both
onshore and offshore. IPnett Shield is designed to reduce vulnerability in the day-
to-day operations of the platform. IPnett Shield allows specialists to securely
access and operates all IT systems through one central control unit.
• Eni Norge is a large oil and gas company with production fields at Marulk (2012)
and Goliat (2014).
38. Building communication solutions
together with partners
TELENOR
When Telenor planned to build an advanced Unified Communication
and Contact Center solution for DNB and Gjensidige, they needed the
best consultants available in the market. Datametrix and IPnett formed
a partnership to deliver one of most efficient and innovative contact
center solutions in the Nordic market.
Key customer facts:
• Delivery of a world-class communication solution that involved new network
infrastructure, a full-scale UC solution and a state-of-the-art contact center that
will be used across global operations.
• The project involved tight involvement from many partners with different needs.
UNIFIED
COMMUNICATIONS
39. Virtualization to save costs and
simplify operations
NORTURA
IPnett has delivered a virtual datacenter solution based on Avaya SPB
technology (Shortest Path Bridgning). The virtualization of the network
has helped Matiq to cut costs, improve efficiency and employ an easier
management of the IT systems.
Key customer facts:
• Nortura is Norways leading manufacturer of dairies products such as meat and
eggs. Leading brand names: Gilde and Prior. Yearly turnover; appr. 19 bill NOK,
5500 employees.
• Matiq delivers IKT solutions to the food industry and is a subsidiary holding of
Noctura.
NETWORK
40. New telephone solution for the oil
operations in the North Sea
WINTERSHALL
When Wintershall took over the operations of the Brage oil platform
from Statoil in October 2013, they needed a new reduntant telephony
solution for safe communication between the onshore locations and the
oil platform at sea. IPnett designed and implemented a communication
solution in full compliance with the NORSOK petroleum standards.
Key customer facts:
• Highly reduntant and secure Avaya Telephony Communication Solution
• Wintershall is an international active oil and gas company with operations in
four continents, over 2.000 employees from more than 40 nations
• Wintershall Norge has around 50 licenses on the Norwegian Continental Shelf,
making us one of the largest license holders in the region.
UNIFIED
COMMUNICATIONS
41. Bringing in new business
BRUX
IPnett manages and supports Brux UC platform, develops new services
to create competitive advantages and helps Brux to bring in new
customers.
Key customer facts:
• Brux is a services and real estate company that operates in Örnsköldsvik,
Sweden
• Brux offers services with the latest technology to its tenants where they
have “Communication as a Service” in focus.
.
“We choose IPnett as partners as they provide broad knowledge, accessibility
and professional treatment.“
Ingela Holmgren, Head of contactcenter, Brux AB
UNIFIED
COMMUNICATIONS
42. “We chose IPnett as our partner because they have extensive experience in industry
related solutions while being able to show the best expertise and support of key networks
and infrastructure. This is the beginning of an important and long-term cooperation. "
Per Gillerstrand, CEO Availo Sweden
Co-location, Hosting and Connectivity
AVAILO
IPnett has supplied high-performance core routers Juniper MX series
for maximum performance, scalability and reliability.
Key customer facts:
• Availo’s Hosting and Colocation services are designed for the most demanding
customers who need a high level of availability and access to a powerful IP-
network.
• With offices and data centers in Stockholm, Linköping and Oslo, Availo
provides accessibility, security and performance 24 hours a day, 365 days a
year.
• Availo is an ISP (Internet Service Provider). The company’s network is well
known for its excellent connectivity, high capacity and low latency
NETWORK
43. “Our evaluation clearly showed that Juniper best met our technology needs,
while IPnett best met our operative needs.”
David Craelius, CTO at Klarna
DATA CENTER
High performance Data Center
KLARNA
IPnett has deployed and implemented a new data center infrastructure
based on Juniper Networks QFabric™ architecture, industry only one-
tier flat fabric.
Key customer facts:
• Klarna was founded in 2005 with the ambition to make e-commerce safer,
simpler and more fun
• Klarna offers safe and easy-to-use payment solutions to e-stores in Europe
• Klarna’s payment solutions are integrated by more than 15,000 online shops in
Sweden, Norway, Denmark, Finland, Germany, Austria and the Netherlands and
are used by 8 milliion consumers.
44. "We chose IPnett because of their strong skills. There was no alternative
that could compete and IPnett was the obvious choice.”
Peter Rutqvist, Network Service Manager at Electrolux
Managed Service of the LAN
ELECTROLUX
IPnett has provided a solution that was able to effectively operate and
monitor the critical parts of the Electrolux LAN. Products from Avaya
ensured the availability of the LAN.
Key customer facts:
• 150 countries and an annual turnover of SEK 129,000 million
• Complete security for Electrolux's most business-critical part of the network,
the central LAN
• Requirements: This part must always function properly - without interruption –
24 hours a day
NETWORK
45. “We chose IPnett as we consider them to be highly competent in the field of
security solutions”
Pekka Purontaka, IT Architect, AFA
A totally new network and security
solution
NETWORK
AFA FÖRSÄKRING
IPnett has designed and implemented the new core and access network.
The new network also includes firewalls, wireless network, and secure
logging solution. IPnett is responsible for the services and support of the
solution.
Key customer facts:
• Number of people insured: just over 3 million
• New Web service for the company's insurance customers. Customers will now be
able to log in themselves and see what is happening with their insurance claims.
46. Secure network solutions
MAX IV LABORATORY
IPnett has supplied the network for MAX IV described as Sweden’s
ever largest infrastructure projects in research. MAX IV is expected to
be a world leader synchrotron radiation facility with two storage rings.
Key customer facts:
• MAX stands for Microtron Accelerator for X-rays
• MAX IV is a Swedish national laboratory suited in Lund, Sweden
• Max IV will be the next generation synchrotron radiation facility in Sweden
• Appr. 2500 researches will visit Max IV per year after 2015
When the entire tory control systems of MAX IV laboratory is using network communication,
it is vital that we have a reliable network solution. We procured not only to get hold of the
products we needed, but also to find a partner to work with.
Tobias Lundquist, System Architect MAX IV Laboratory
NETWORK
47. “IPnett has helped us build a powerful and sophisticated next generation network
that will allow educational institutions to optimize bandwidth usage and improve
collaboration on research projects and simulations.”
Hans Wallberg, CEO, Sunet
High-speed education network
NETWORK
SUNET
IPnett has supplied a new core and transport network to Sunet. Increased
capacity, uptime and new functionality ensure that Sunet is able to
provide its customers with high-capacity services.
Key customer facts:
• Nationwide hybrid networks with optical transport and centralized routing
• 100 Gb ready and 192 wavelength
• Provides 24/7 connectivity for all 32 universities in Sweden
48. “In this dynamic environment, the ability for subscribers to self provision their
chosen services is a huge competitive advantage for us.”
Mikael Stenqvist, CTO, Telge Nät
Advanced metro network
TELGE NÄT
IPnett has supplied a new metro network; a turn key solution that
includes network design, products, installation and troubleshooting
ensure that Telge is able to provide its customers with high-capacity
services.
Key customer facts:
• Runs one of the most advanced metro network in the world
• Network for 21.000 households and 4000 companies
• Triple play with advanced services and self provisioning
NETWORK
49. Connecting nordic educational and
research institutions
NORDUnet
IPnett has supplied a new core network to Nordunet. Increased capacity,
uptime and new functionality ensure that Nordunet is able to provide its
customers with high-capacity services.
Key customer facts:
• IP backbone network that interconnects research and education networks across
the Nordic and beyond
• Customized, high-performance nordic-wide network - 10-Gigabit Juniper routed
network
• High-capacity connectivity and high scalability and reliability
“The Juniper platform IPnett delivers enables NORDUnet to continue our mission to serve
the Nordic research and education networks with roubust high capacity IP services for
years to come”
Jørgen Qvist, Chief Operating Officer Networking in NORDUnet.
NETWORK
50. Denmarks leading internet,
telephone and TV services
“IPnett won thanks to IPnett’s knowledge, flexibility and pole position in the
Scandinavian market.”
Henrik Leu Christiansen, Technical Manager at EnergiMidt
ENERGI MIDT
IPnett and Juniper have designed and delivered an advanced MPLS
network solution that is not only easy to administer, but also provides
EnergiMidt the opportunity to offer Denmark’s best internet, telephone and
TV solutions. IPnett has helped EnergiMidt with implementation, project
management to deliver this new network.
Key customer facts:
• Network for 176.000 households and 40.000 connected by fiber
• Offers triple play with advanced services for household and business
• The new network is ready for the future and for EnergiMidt’s future services
NETWORK
52. Career at IPnett
Great career opportunities
• Attractive environment for career
development
• Work with the most skilled teams
• Learn from leading experts
• Be part of exiting and challenging projects
• Work with the latest technology
• Competent and ambitions colleagues
Consultant
Senior
Consultant
Solution
Architect
Service
Manager
Trainee
Project
Manager
Support &
Operation
Consultant
KAM
Dept.
Leader
Project
Leader
53. Service and Maintenance
ReplacementError
correction
Service SLA
Silver
SW
support
24/7
365
Opt.
Opt.
Opt.
Opt.
Opt.
Mon-Fri
08 -17
X
X
X
X
X
Critical
< 30 min
< 30 min
< 1 hrs
< 2 hrs
< 2 hrs
Coverage hours Response time
Minor
< 4 hrs
< 4 hrs
< 8 hrs
< 24 hrs
< 24 hrs
Major
< 1 hr
< 1 hr
< 2 hrs
< 4 hrs
< 4 hrs
Premium
Same
Business Day
Basic
X
Inv.
Inv.
Inv.
Inv.
Repl.
On-site
X
Inv.
Inv.
Inv.
Inv.
Parts delivered
to customer
< 4 hrs.*
< 4 hrs.*
< 24 hrs.*
< 10 days
30 days rtf.
New revisions
and patches
X
X
X
X
X
Opt. : Can be ordered as option X : Included in agreement Inv. : Invoice (time and travel expenses) rtf. : Return to factory
Basic 30
Next
Business day
* Valid if replacement parts can reach customer location with normal transportation and under normal transport conditions by use of partner or satellite
locations. Personal transportation when demanded will be invoices according to time and expenses.
56. Doing business on a Nordic level is key to
capitalize on size and grow our business
Group Level
Networking & Security
Product /
Solutions / GTM
Group level
Unified Communications
Products /
Solutions / GTM
Group level
Nordic Services
Sweden
Vertical
Customer
Delivery
Norway
Vertical
Customer
Delivery
Denmark
Vertical
Customer
Delivery
Denmark
Vertical
Customer
Delivery
Norway
Vertical
Customer
Delivery
Sweden
Vertical
Customer
Delivery
57. IPnett Group Mgmt Team 2013
Group CEO
Mikael Schütt
Director
Nordic Services
Halvor Holmen
Head of BA
UC
Peter Agild
Head of BA
Networking
Fredric Wallsten
MD
DK
Lars Glarborg
MD
SWE
Olof Ferenius
MD
Norway
Marius Brekke
Local Execution Nordic roles Business Area Mgrs
Director QA
Sigmund Eikaas
Group CFO
Kim Farnes
Hansen
59. DIFFERENCIATION
• Specialist knowledge
• Best support in industry
• Employees that really care
about our customers
• #1 alternative to Cisco partners
• 100% uptime guarantee
TARGET GROUPS
• Mission critical solutions
• Large and medium size
companies
• Solutions for verticals
• Application solutions
and services (expand)
SOLUTIONS AND SERVIs
• Secure network
• Applications/telephony/UC
• Nordic Support
• Managed Services
• IPnett Solutions
• BYOD and mobility
• Cloud readiness
• Data Center
COMPETENCIES
• Understand customer needs
• Design, implement
• Support and operation
• Project management
• Technologies implemented to
gain advantages over
competition
• Individuals that take
responsibility
• Deliver according to promise
• Tight follow up of customers
• Being proactive on behalf of
our customers
• High ethical standards
• Live our values
• Winning culture
• Technology leaders
• Market leaders
• Global players
• Nordic Business plans
Juniper and Avaya
• Result based management
• Uniform work processes in all
countries
• ICT systems aligned with our
work processes
• Establish career road map and
individual development
schemes
• Highly efficient organization
(result per employee)
• Financial strength (Equity
share)
• Motivated employees
(Employee satisfaction index))
• Customer satisfaction
(Customer satisfaction index)
• Best competence in our
industry (Training and
certifications)
• Competitive solutions and
services
• Our ability to respond when
external factors changes
• Management, employees and
Board fully committed to this
plan
IPnetts strategy on a page
One company - in many countries
OUR
VISION
The company shall be regarded as the most attractive partner within secure, innovative
communications solutions and services in the Nordics.
Exceed
customer
expectations
“By understanding our customers business requirements, we shall develop smarter communication solutions-
and services, making our customers more profitable, competitive and satisfied with IPnett”.
..by selling
relevant
solutions to the
right
customers
This is how
we succeed..
..in delivering
strong
results
SOLUTIONS AND SERVICE TARGET GROUPS DIFFERENTIATION COMPETENCES
2013 (NOK) Turnover EBIT
NO 168 7,85
SE 123 4,83
DK 59 1,31
Total 350 13.99 (4,0%)
LEARN & IMPROVE RIGHT PARTNERS SUPPORTING PROJECTS SUCCESS FACTORS
60. Project management and
consulting services
The Project Manager at IPnett:
Experienced project Managers that
understand the solution based on all the
products presented in our portfolio.
A SOLUTION,
realized through a well
managed project
Software
Hardware
Client
People
Time
Process
Competence
• We deliver solutions
realized through a
well managed project
• We lead, you direct
• Time saver
• Cost-effective
• Risk and Change
Management
• Reports progress and
deviations and
escalate if needed
• Escalations and
follow up
• Reach the result
…delivers complex transactions
involving products and
services integrated into total
solutions.
…delivers business benefits
within the constrains of time,
cost and scope.
... runs the project together with
your organization.
…runs teams including expert
competence to meet your
challenges.
…manages the team, relations
and communication in the
project.
…communicates status and
progress during the entire
project period.
63. What we do
ICT STRATEGY & MANAGEMENT
NETWORK & SECURITY SYSTEM INTEGRATIONS
SOLUTION DESIGN IP TELEPHONY CONTACT CENTRES VIDEO
ARCHITECTURE UNIFIED COMMUNICATIONS INFRASTRUCTURE
OPERATION & MONITORING SERVICE MANAGEMENT
24/7 SUPPORT CERTIFICATIONS & WORKSHOPS
60 CONSULTANTS 250 CERTIFICATIONS
We deliver advanced communication
network solutions that changes the
way our customers do business
