1. Resume : Bob Usher

2. Personal Details
Bob Usher
110 HiltonWay
WestMelton,3337
Mobile:0447 318 611
Email:bmlkaa@hotmail.com
StrengthsandPersonal Qualities
Extensive SupplyChainknowledge
Highly experiencedleader
StrongOH&S knowledge
ExperiencedinCulture change
Negotiator
Community
SeniorFootball coach
School council President13 years
Interests
Sport andgeneral fitness
Gardening
Reading
Family

3. Work History
NHP
2007 – Current National WarehousingandDistributionManager
NHP isa manufactureranddistributerof electrical industrial switchboardsandassociatedpremiumend
electrical componentsaimedatthe lowandmediumvoltage markets.The central DCemployees
approximately80 staff andcarriesaround A$45M worth of inventoryspreadacross25,000 SKU’s.
In additionthere are alsoanother14 warehousesinAustralia,4inNew Zealandandsome outsourced
storage involvedinmanagingthe product distribution.The central DCisa scan pack operated
warehouse,SydneyandPerthbothuse carouselsinstoring/pickingitemsandthe otherfacilitiesuse
more traditional paperbasedmethodology.
Role
 Directlymanage the National DC
 Manage the othercompanysites
 Be responsible inall sitesforsafety,security, maintenance,etc.
 Manage the budgetforall branch warehouses
 Manage Industrial Relations(NUWsite)
Keyachievements
 Oversee adoublingof workloadwitha5% increase instaff
 Reduce pickerrorsby 70%, to an error rate of approx.0.01%
 Introduce a safetyculture strategytothe mainDC dramaticallyreducingincidents
 Create a positive empoweringstaff culture
 Designing3newwarehouse facilities
 RedesignSydneyandPerthoperationsreducingthe staff byhalf butkeepingthe same output
 Create a hierarchyplanwhichenablessuccessionintomanagementroles

4. GriffithsandBeerens
2005 -2007 SupplyChainManager
GriffithsandBeerens,GB,isa steel fabricator/manufacturerof chainsaw bladesand
importer/distributorof aftermarketpowerequipmentaccessories.Theyemployed120people inthe
manufacturingprocessand,asa separate business, hadadistributionbusinessimportingaccessories,
mainlyfromSE Asia,andsellingthemoutthroughwholesalersacrossthe country.
The company ultimatelymovedmostmanufacturingprocessesoffshoreandsoldoff muchof the
distributionbusiness.
Role
 Manage manufacturing
 Source and Import and bringto market new products
 Manage all operational functions,HR,safety, etc.
KeyAchievements
 Designandbuildnewcentral DC
 Start newmanufacturingbusinessinChina
 IntroducedSOPandplanningprocessestomanufacturing
 Ran the entire businessinthe absence of the twoowners

5. Honda MPE
1998 – 2005 National DistributionManager
Honda MPE is the Honda divisioninAustraliaresponsible forthe marketinganddistributionof all Honda
productsexcludingcarsie motorcycles,powerequipment,outboards,etc. Theyalsodistribute through
Honda dealershipsthe range of partsand accessoriesassociatedwiththose products.Thisamountedto
some 45,000 stockedSKU’sdistributedthroughone centralizedwarehouse.
Role
 Designandmanage the Parts Center
 Manage the ownedandoutsourcedmotorcycle andpowerequipmentproductwarehouses
aroundthe country
 Be responsible forOHS,HRissues,andKPI/SLA settingforthe SupplyChain
 Create and manage to the warehouse anddistributionbudget
 Negotiate/liaise withexternalparties,freight,services,etc.
KeyAchievements
 Settingupand managementof anoutsourceddistributionsolutionforproducts
 Buildingfromscratchand operatingthe National partscenter
 Creatingandoperatingthe divisiontobudget
 Creatingandmaintainingaverypositive staff culture

6. Link/IridiumTelecommunications
1991 – 1998 Service DeliveryManager
Linkwas a pagingmessagingcompanywhichrapidlychangedtobeingasmall playerinthe emerging
mobile phone marketasanOptusreseller.
Whenit hadachieved150, 000 subscribersthe businesswassoldhoweverthe same ownership
structure thenbecame the Australianpartof the global Iridiumsatellite telecommunicationsnetwork.I
was one of four people whichstartedthe companiesoperationinAustraliagrowing ittoover70
employeeswithinone yearandwhommarketedanddistributedIridiumproductsandservices
throughoutthe SouthPacificregion.
Role
 Manage the company’sinventory;throughLinkwithstate based“stockrooms”andwithIridium
throughan outsourcedwarehousingcompany
 Negotiate appropriatedistributionservice contracts
 Manage the SupplyChainteambudget
 Manage the customerbetweenpurchasingdecisionandthembeingacustomerie supplying
product,credit/IDchecking,activationof the service,etc.
 Supportand setup of companyownedstoresaroundthe country
KeyAchievements
 Setup supplychainsthroughoutthe SouthPacificregion
 Introduce Bar code scanningto eachof the stock facilities
 Greatlyshortenthe supplychainthusreducingdouble handlingand cost
 Assistinthe creationof the company; ethics,culture,operation,etc.

7. Drake Industrial
1988 – 1991 State Manager
Thisis the industrial armof the large Drake HR group involvedinrecruitment,sourcingandscreeningof
applicantsonbehalf of clientsandsupplyingtemporarylabourforadhoc requirementsprimarilyinthe
materialshandlingsector.
DuringthisperiodAustraliawentthroughaverydeepdepressionandsomyrole became verymuchone
of managinginthat environmentwhichgenerallymeantdownsizinghoweverwe were notwithoutour
successes.
Role
 Manage the fourbranchesin Victoria
 Manage the salesandmarketingactivitiesandthe traininganddevelopmentof staff
 Create and manage eachbranch budget
 Liaise withandfindsolutionsforcustomersstaffingneeds
KeyAchievements
 Achieve bottomlineprofitabove anagreedstandardandrepresentthe divisionatan
international achieversconference inMonaco
 Manage eachbranchesspendinline withrevenueincludingall marketing andfacilityspending
 Manage the businessduringthe recession:thisinvolvedclosingthree branchesandthe resulting
staff issues
 Manage majorstock takesegToyota, SEC,Holden,etc.

8. Honda Australia
1981 – 1988 DistributionManager
At thistime Hondahad onlyone divisioninAustraliaservicingall of theirproductlines.Throughthe 80’s
theymovedfrombeingamainlymotorcycle companyto becomingpredominantlyacar company.The
companyoperateda majorhighrise parts distributioncenterinTullamarine andsome satellite
interstate warehouses.These wheresubsequentlyclosedandall stockwas distributedex Victoriato
Australia.Hondahasa large productrange and as a consequence there were around95,000 stocked
SKU’switha catalogue of over200,000 possible itemstoorder.
Role
 Manage the facilityfromstartup
 Be responsible forexternal contracts
 Manage inbound,container,shipments
 Manage Industrial relations
KeyAchievements
 Be veryinvolvedinthe startupof an award winning distributioncenter
 Be part of a teamof four whichredesignedall companyprocessesandboughtina large main
frame computerin1987
 BeingselectedforandworkingatPartsCenterinJapan forthree months
 Manage the staff and budgetasthe businesschangedfrombeingamotorcycle companyto a
motor vehicle dominatedcompany