1. Bob Stephens
Phone: 832-368-6600
Email: bob.stephens662@hotmail.com
PROFILE
Analytical, enthusiastic and successful professional with over 15 years extensive and
progressive background in ERP business solutions and over 25 years’ experience in Quality
Control and Quality Assurance. Over 5 years significant skills and expertise implementing
Oracle E-Business Suite applications specializing in quality and manufacturing.
Demonstrate results-driven performance in environments where functional responsibilities
are aligned to business strategies. Proven ability to configure and empower organizations
around the needs of the business. Exemplify unparalleled ability in the implementation and
management of diverse programs concurrently.
CORE COMPETENCIES
Quality Assurance
Quality Control
Continuous Process Improvement
Strategic Planning and Goal Setting
Outstanding Customer Relations
Oracle EBS Business Management
Problem Resolution and Change Management
Business Development
Business Process Administration
CAREER HIGHLIGHTS
Created, managed and maintained a quality ISO system
Designed and implemented Global Quality reporting for consistent companywide analysis
Expertly designed and implemented a custom global quality system that integrated
numerous existing systems
Interviewed key business users and stakeholders to document and analyze business
requirements and data/workflows
Effectively deployed a custom conversion process for numerous manufacturing facilities for
integration into Oracle EBS
Customized Oracle to ensure integration of quality throughout manufacturing
Successfully authored training material for Oracle modules specific to clients business as
well as led various training sessions for business users at client locations
2. TECHNICAL SKILLS
Quality Assurance
Quality Control
Oracle Quality
Oracle Inventory
Oracle Manufacturing
HP - Quality Center
Data Conversion Tools – Dataloader
PROFESSIONAL EXPERIENCE
National Oilwell Varco
Senior Business Analyst – Houston, TX 2010 - 2015
Served effectively as the primary contact for Oracle Quality module during the
implementation of Oracle ERP.
Successfully developed and implemented a global Quality system integrating to date
18 manufacturing plants in 7 countries and 3 languages. The design will eventually
be implemented into over 25 manufacturing plants, 9 countries and 5 languages.
Conducted gathering of requirements for functionality development and new
requirements from users, organized activities between development and QA to
ensure compliance with project timelines.
Creatively developed Dataload templates to load data during set up activities
Developed and maintained a system for item creation and review to ensure
attributes are reviewed and setup prior to items becoming active in Oracle
Maintained the Quality security in Oracle
Developed SQL’s in quality for more efficient and accurate data entry
Expertly granted production support for Oracle Quality module
Efficiently conducted CRP sessions to ensure validation of required business
processes and expected output. Organized and prepared training documentation for
each CRP scenario and trained business users.
Effectively designed and deployed business reports
Conducted root cause analysis of issues
Documented requirements and functional enhancement
Accurately created test cases and conduct unit, integration and user acceptance
testing
Efficiently used Quality Center for bug reporting and defect tracking
Primary contact for development of the test plan strategy, test cases, and scenarios.
Ensured validation of the entire functionality through implementing black-box testing
along with the communication of functionality issues with the project team for fixes.
3. Developed Testing Reporting to ensure extensive reporting scenarios were
completed.
Implementation of Oracle E-Business suite modules: Oracle Quality, Inventory and
WIP
Ensured validation of set ups through executing end-to-end unit testing by using
dynamic data
Effectively conducted user acceptance, unit, integration, usability, and regression
testing as well generate and grant support to SRs all the way through issue
resolution
Environment: Oracle E-Business Suite R12, Oracle Install Base
National Oilwell Varco / Baylor Company
Quality Manager (QA/QC) – Sugar Land, TX 1999 - 2010
Managed and maintained the quality ISO system
Developed system for ATEX certification
ABS Type Approval of Products
DNV Type Approval of Products
Developed processes related to quality and manufacturing
Designed and developed Cost of Quality reporting used throughout a Fortune 500
company
Designed Quality Reporting methods for reporting to upper management
Initiated Corrective and Preventive Actions resulting in manufacturing cost
reductions
Developed processes to ensure customer certification requirements are met
Supervised a team of quality professionals to ensure quality objectives
Set standards for quality used throughout corporation
Managed documentation requirements
Managed, trained, scheduled performed and reported Internal and External Audits
US Navy
MM1(SS) – 1987 - 1999
Qualified ERS/EWS
Qualified QAI
Numerous qualifications and awards
EDUCATION
