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Reliability Centered Maintenance 101
Bob Appleton
Overview
• Background
– Condition Based Maintenance
– Changing views of Maintenance
• History and background of RCM
• The RCM Process
• The RCM team
• The Seven Questions
• Results of the Analysis
What is RCM?
• Definition
– A process used to determine what must be done to
ensure that any physical asset continues to do what its
users want it to do in its present operating context
– Mitigate the consequences of failure
• Yeah, but what is it?
– Highly structured analysis process to:
• Devise maintenance policy
• Design for ease of maintenance & effective operation
– Consensus from all stakeholders
– Identification of critical maintenance practices
– Reduction of counterproductive maintenance practice
Key Enabler of Condition Based Maintenance
CBM is the application and integration of appropriate
processes, technologies, and knowledge based
capabilities to improve the reliability and maintenance
effectiveness of DoD systems and components. At its
core, CBM is maintenance performed on evidence of
need provided by reliability centered maintenance
(RCM) analysis and other enabling processes
CBM+ strives to optimize key performance measures of
materiel readiness - materiel availability, materiel
reliability, mean downtime, and ownership costs
Condition Based Maintenance
What does that mean?
• Do maintenance based upon the condition of the
asset; not on rigid time based schedules
– Reservists change clean oil on schedule even though
the vehicle may have less than 100 miles since the last
oil change
• More maintenance is not better maintenance
• Excessive preventive maintenance creates failures
– Infant mortality
• Asset Health Monitoring is key to successful CBM
– Sensor selection must be examined carefully
• CBM is third generation maintenance and is an
important step toward prognostic maintenance
Changing Views of
Maintenance
BUILD HEAVY
PREVENTIVE
MAINTENANCE
Time Based
CBM/RCM
Reliability, Availability,
Maintainability, TOC
Views of Wear Out Patterns
Failure Patterns
Condition Based Maintenance
Origin of RCM
• Boeing 747 and United Airlines
– MSG-1 (Maintenance Steering Group)(1968)
– DC-8 required 4 million man hours per 20,000 flight
hours
• (200 man hours per flight hour)
– Using RCM techniques 747 required 66,000 while
improving reliability
• (3.3 man hours per flight hour)
• MSG-2 & MSG-3 followed for many military and civilian aircraft
• Nowlan & Heap, RCM, 1978
• SAE standardized RCM requirements for industrial equipment
with:
– JA-1011
– JA-1012
• NAVAIR standard – 00-25-403
Record of Improved Safety
The RCM Analysis Team
Officer or Chief
Maintenance
Officer
or Chief
Maintainer
The RCM Process
• Disciplined and highly structured
• Synergy created by the multifunctional team
• Collective wisdom of team members from all areas
– Operations
– Maintenance
– Engineer
– Logisticians
– Specialists
• Decisions based upon consensus
• Cross functional information sharing leading to
deeper understanding of the asset by all
Seven Questions in RCM Process
1. What are the functions and associated performance
standards of the asset in its present operating
context?
2. In what ways does it fail to fulfill its functions?
3. What causes each functional failure?
4. What happens when each failure occurs?
5. In what way does each failure matter?
6. What can be done to predict or prevent each failure?
7. What should be done if a suitable proactive task
cannot be found?
1. Functions
• What are the functions and associated performance
standards of the asset in its present operating context?
– What do its users want the asset to do?
• Primary function – the main purpose the asset was acquired.
• Secondary functions
– Safety - Comfort
– Environmental - Appearance
– Control - Protection
– Containment - Economy/efficiency
– What is the Operating Context?
• Where, when, under what conditions
– What are the required performance standards?
• How much; how fast
Sample Function Statement
• PRIMARY FUNCTION - To pump water from tank X to tank
Y at not less than 800 gallons per hour at temperatures
ranging from 40 degrees F to 120 degrees F.
• SECONDARY FUNCTION - To contain water within the
pump, not permitting leaks exceeding 1 ounce per 8 hour
work shift
• SECONDARY FUNCTION – To prevent any contamination
at all of the water from lubricating oil.
• SECONDARY FUNCTION – To shut off automatically if the
water in tank Y rises above 90% capacity to prevent
overflow
Initial Capability
Pump
1000 GPH
Output 800 GPH
X Y
Deterioration (Not failed)
Pump
800 GPH
Output 800 GPH
2. Functional Failures
• In what ways does it fail to fulfill its functions?
• “Failure” – The inability of any asset to do what its users
want it to do
• “Functional Failure” – The inability of an asset to fulfill a
function to a standard of performance which is
acceptable to the user.
– Performance standard must be agreed to by all stakeholders
• Total failure – fails to pump any water at all
• Partial failure – pumps water at less than 800 GPM
– Partial failure will likely be caused by different failure modes
than total failure
– Partial failure is not the same as deterioration
– Asset may fail by breaching either upper or lower limits
Failure
Pump
No water at
all
Output 800 GPH
Functional Failure (Partial)
Pump
799 GPH
Output 800 GPH
3. Failure Modes (FMEA)
• What causes each functional failure?
• Failure mode statements should contain a noun and
a verb
– “Bearing seized” or “impeller worn”
– Not “broken,” fails,” or “malfunctions”
• Ineffective Failure Mode statements lead to
unproductive failure management techniques
– P: Number 3 engine missing.
S: Engine found on right wing after brief search.
– P: Aircraft handles funny.
S: Aircraft warned to straighten up, fly right, and be
serious.
– P: Something loose in cockpit.
S: Something tightened in cockpit.
3. Failure Modes (FMEA)
• All maintenance is managed at the Failure Mode
level
– Reactive maintenance identifies failure modes after
the fact
– CBM requires that all potential failure modes be
identified beforehand in order to monitor, measure
and manage them
• Categories of failure modes
– Decreasing capability
– Increase in desired performance
– Initial incapability
Different Failures;
Different Failure Modes
Pump
No
water at
all
Output
800 GPH
Pump
799
GPH
Output
800 GPH
4. Failure Effects (FMEA)
• What happens when each failure mode occurs?
– Evidence of failure
– What threat to safety or environment
– How does it affect operations
– What damage is done by the failure
– What must be done to repair the failure
• Consider “down time” vs repair time when measuring
effects
• Best sources of FMEA data are the users who work
with the asset daily
5. Failure Consequences
• In what way does each failure matter?
– How and how much does each failure matter
• Major consequences require great effort to
avoid, eliminate or minimize consequences
• Minor consequences may be run to failure
• Hidden failure requires special treatment
– Consequence could be a multiple failure
• Protected function fails while the protective
device is in a failed state
Different Failure Modes;
Different Failure Consequences
Pump
No
water at
all
Output
800 GPH
Pump
799
GPH
Output
800 GPH
Different Operating Context;
Different Failure Consequences
Output 800 GPH
Standby
Pump
Primary
Pump
Hidden Function; Hidden Failure
Output 800 GPH
Standby
Pump
Primary
Pump
6. Failure Management Techniques
• What can be done to predict or prevent each
failure?
– All tasks must be technically feasible and worth
doing. Proactive tasks (preventive)(age related
failures)
• Scheduled restoration
• Scheduled discard
• Scheduled on-condition
– Proactive Tasks (predictive)
• On-condition maintenance
– Condition Monitoring
– Product quality variation
– Primary effects monitoring
– Human senses
Task Selection
7. Failure Management Techniques
• What if a suitable predictive or preventive
task cannot be found?
– Default actions
• Failure finding
– For hidden failures of protective devices
• Run to failure
• Redesign
Outcomes of RCM Analysis
• Revised maintenance schedules and practices
• Revised Operating procedures
• Recommended Engineering Changes
• Database of maintenance requirements
– Useful to provide documentation for decisions
• Analysis team members gain a deeper understanding
of the asset
Failure Mode Effect Analysis (FMEA)
STEP 1: Review the process
 Use a process flowchart to identify each process component.
 List each process component in the FMEA table.
 If it starts feeling like the scope is too big, it probably is. This is a
good time to break the Process Failure Mode and Effects Analysis into
more manageable chunks.
STEP 2: Brainstorm potential failure modes
 Review existing documentation and data for clues about all of the
ways each component can failure.
 The list should be exhaustive – it can be paired down and items can
be combined after this initial list is generated.
 There will likely be several potential failures for each component.
STEP 3: List potential effects of each failure
 The effect is the impact the failure has on the end product or on
subsequent steps in the process.
 There will likely be more than one effect for each failure.
STEP 4: Assign Severity rankings
 Based on the severity of the consequences of failure.
Failure Mode Effect Analysis (FMEA)
STEP 5: Assign Occurrence rankings
 Rate the severity of each effect using customized ranking scales as
a guide.
STEP 6: Assign Detection rankings
 What are the chances the failure will be detected prior to it occurring.
STEP 7: Calculate the Risk priority number (RPN)
 Severity X Occurrence X Detection
STEP 8: Develop the action plan
 Decide which failures will be worked on based on the Risk Priority
Numbers. Focus on the highest RPNs.
 Define who will do what by when.
STEP 9: Take action
 Implement the improvements identified by your Process Failure
Mode and Effects Analysis team.
STEP 10: Calculate the resulting Risk Priority Number
Re-evaluate each of the potential failures once improvements have
been made and determine the impact of the improvements
Severity Chart
Occurrence
Detection
Failure Mode Effect Analysis (FMEA)
STEP 1: Review the process
STEP 2: Brainstorm potential failure modes
STEP 3: List potential effects of each failure
STEP 4: Assign Severity rankings
STEP 5: Assign Occurrence rankings
STEP 6: Assign Detection rankings
STEP 7: Calculate the Risk priority number (RPN)
STEP 8: Develop the action plan
STEP 9: Take action
STEP 10: Calculate the resulting RPN
Failure Mode Effect Analysis (FMEA)
• Bearing issues
• Misalignment
• Poor lubrication
• High temperature
• Vibrations
• Grinding noise in neutral
• Noise in gear
• A hum or bowl in neutral
• Hard shifting, sticking in gear
• Oil leakage
• Slipping out of gear
• Poorly adjusted cable/linkage
• ​Normal friction plate wear from use
• Glazed friction surfaces from
slipping
• Worn flywheel friction surface
• Weak pressure plate diaphragm
springs
• Leaking engine rear main seal
• Leaking transmission input shaft
Failure Mode Effect Analysis (FMEA)

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INTRODUCTION TO RCM.ppt

  • 2. Overview • Background – Condition Based Maintenance – Changing views of Maintenance • History and background of RCM • The RCM Process • The RCM team • The Seven Questions • Results of the Analysis
  • 3. What is RCM? • Definition – A process used to determine what must be done to ensure that any physical asset continues to do what its users want it to do in its present operating context – Mitigate the consequences of failure • Yeah, but what is it? – Highly structured analysis process to: • Devise maintenance policy • Design for ease of maintenance & effective operation – Consensus from all stakeholders – Identification of critical maintenance practices – Reduction of counterproductive maintenance practice Key Enabler of Condition Based Maintenance
  • 4. CBM is the application and integration of appropriate processes, technologies, and knowledge based capabilities to improve the reliability and maintenance effectiveness of DoD systems and components. At its core, CBM is maintenance performed on evidence of need provided by reliability centered maintenance (RCM) analysis and other enabling processes CBM+ strives to optimize key performance measures of materiel readiness - materiel availability, materiel reliability, mean downtime, and ownership costs Condition Based Maintenance
  • 5. What does that mean? • Do maintenance based upon the condition of the asset; not on rigid time based schedules – Reservists change clean oil on schedule even though the vehicle may have less than 100 miles since the last oil change • More maintenance is not better maintenance • Excessive preventive maintenance creates failures – Infant mortality • Asset Health Monitoring is key to successful CBM – Sensor selection must be examined carefully • CBM is third generation maintenance and is an important step toward prognostic maintenance
  • 6. Changing Views of Maintenance BUILD HEAVY PREVENTIVE MAINTENANCE Time Based CBM/RCM Reliability, Availability, Maintainability, TOC
  • 7. Views of Wear Out Patterns
  • 10. Origin of RCM • Boeing 747 and United Airlines – MSG-1 (Maintenance Steering Group)(1968) – DC-8 required 4 million man hours per 20,000 flight hours • (200 man hours per flight hour) – Using RCM techniques 747 required 66,000 while improving reliability • (3.3 man hours per flight hour) • MSG-2 & MSG-3 followed for many military and civilian aircraft • Nowlan & Heap, RCM, 1978 • SAE standardized RCM requirements for industrial equipment with: – JA-1011 – JA-1012 • NAVAIR standard – 00-25-403
  • 12. The RCM Analysis Team Officer or Chief Maintenance Officer or Chief Maintainer
  • 13. The RCM Process • Disciplined and highly structured • Synergy created by the multifunctional team • Collective wisdom of team members from all areas – Operations – Maintenance – Engineer – Logisticians – Specialists • Decisions based upon consensus • Cross functional information sharing leading to deeper understanding of the asset by all
  • 14. Seven Questions in RCM Process 1. What are the functions and associated performance standards of the asset in its present operating context? 2. In what ways does it fail to fulfill its functions? 3. What causes each functional failure? 4. What happens when each failure occurs? 5. In what way does each failure matter? 6. What can be done to predict or prevent each failure? 7. What should be done if a suitable proactive task cannot be found?
  • 15. 1. Functions • What are the functions and associated performance standards of the asset in its present operating context? – What do its users want the asset to do? • Primary function – the main purpose the asset was acquired. • Secondary functions – Safety - Comfort – Environmental - Appearance – Control - Protection – Containment - Economy/efficiency – What is the Operating Context? • Where, when, under what conditions – What are the required performance standards? • How much; how fast
  • 16. Sample Function Statement • PRIMARY FUNCTION - To pump water from tank X to tank Y at not less than 800 gallons per hour at temperatures ranging from 40 degrees F to 120 degrees F. • SECONDARY FUNCTION - To contain water within the pump, not permitting leaks exceeding 1 ounce per 8 hour work shift • SECONDARY FUNCTION – To prevent any contamination at all of the water from lubricating oil. • SECONDARY FUNCTION – To shut off automatically if the water in tank Y rises above 90% capacity to prevent overflow
  • 19. 2. Functional Failures • In what ways does it fail to fulfill its functions? • “Failure” – The inability of any asset to do what its users want it to do • “Functional Failure” – The inability of an asset to fulfill a function to a standard of performance which is acceptable to the user. – Performance standard must be agreed to by all stakeholders • Total failure – fails to pump any water at all • Partial failure – pumps water at less than 800 GPM – Partial failure will likely be caused by different failure modes than total failure – Partial failure is not the same as deterioration – Asset may fail by breaching either upper or lower limits
  • 22. 3. Failure Modes (FMEA) • What causes each functional failure? • Failure mode statements should contain a noun and a verb – “Bearing seized” or “impeller worn” – Not “broken,” fails,” or “malfunctions” • Ineffective Failure Mode statements lead to unproductive failure management techniques – P: Number 3 engine missing. S: Engine found on right wing after brief search. – P: Aircraft handles funny. S: Aircraft warned to straighten up, fly right, and be serious. – P: Something loose in cockpit. S: Something tightened in cockpit.
  • 23. 3. Failure Modes (FMEA) • All maintenance is managed at the Failure Mode level – Reactive maintenance identifies failure modes after the fact – CBM requires that all potential failure modes be identified beforehand in order to monitor, measure and manage them • Categories of failure modes – Decreasing capability – Increase in desired performance – Initial incapability
  • 24. Different Failures; Different Failure Modes Pump No water at all Output 800 GPH Pump 799 GPH Output 800 GPH
  • 25. 4. Failure Effects (FMEA) • What happens when each failure mode occurs? – Evidence of failure – What threat to safety or environment – How does it affect operations – What damage is done by the failure – What must be done to repair the failure • Consider “down time” vs repair time when measuring effects • Best sources of FMEA data are the users who work with the asset daily
  • 26. 5. Failure Consequences • In what way does each failure matter? – How and how much does each failure matter • Major consequences require great effort to avoid, eliminate or minimize consequences • Minor consequences may be run to failure • Hidden failure requires special treatment – Consequence could be a multiple failure • Protected function fails while the protective device is in a failed state
  • 27. Different Failure Modes; Different Failure Consequences Pump No water at all Output 800 GPH Pump 799 GPH Output 800 GPH
  • 28. Different Operating Context; Different Failure Consequences Output 800 GPH Standby Pump Primary Pump
  • 29. Hidden Function; Hidden Failure Output 800 GPH Standby Pump Primary Pump
  • 30. 6. Failure Management Techniques • What can be done to predict or prevent each failure? – All tasks must be technically feasible and worth doing. Proactive tasks (preventive)(age related failures) • Scheduled restoration • Scheduled discard • Scheduled on-condition – Proactive Tasks (predictive) • On-condition maintenance – Condition Monitoring – Product quality variation – Primary effects monitoring – Human senses
  • 32. 7. Failure Management Techniques • What if a suitable predictive or preventive task cannot be found? – Default actions • Failure finding – For hidden failures of protective devices • Run to failure • Redesign
  • 33. Outcomes of RCM Analysis • Revised maintenance schedules and practices • Revised Operating procedures • Recommended Engineering Changes • Database of maintenance requirements – Useful to provide documentation for decisions • Analysis team members gain a deeper understanding of the asset
  • 34. Failure Mode Effect Analysis (FMEA) STEP 1: Review the process  Use a process flowchart to identify each process component.  List each process component in the FMEA table.  If it starts feeling like the scope is too big, it probably is. This is a good time to break the Process Failure Mode and Effects Analysis into more manageable chunks. STEP 2: Brainstorm potential failure modes  Review existing documentation and data for clues about all of the ways each component can failure.  The list should be exhaustive – it can be paired down and items can be combined after this initial list is generated.  There will likely be several potential failures for each component. STEP 3: List potential effects of each failure  The effect is the impact the failure has on the end product or on subsequent steps in the process.  There will likely be more than one effect for each failure. STEP 4: Assign Severity rankings  Based on the severity of the consequences of failure.
  • 35. Failure Mode Effect Analysis (FMEA) STEP 5: Assign Occurrence rankings  Rate the severity of each effect using customized ranking scales as a guide. STEP 6: Assign Detection rankings  What are the chances the failure will be detected prior to it occurring. STEP 7: Calculate the Risk priority number (RPN)  Severity X Occurrence X Detection STEP 8: Develop the action plan  Decide which failures will be worked on based on the Risk Priority Numbers. Focus on the highest RPNs.  Define who will do what by when. STEP 9: Take action  Implement the improvements identified by your Process Failure Mode and Effects Analysis team. STEP 10: Calculate the resulting Risk Priority Number Re-evaluate each of the potential failures once improvements have been made and determine the impact of the improvements
  • 39. Failure Mode Effect Analysis (FMEA) STEP 1: Review the process STEP 2: Brainstorm potential failure modes STEP 3: List potential effects of each failure STEP 4: Assign Severity rankings STEP 5: Assign Occurrence rankings STEP 6: Assign Detection rankings STEP 7: Calculate the Risk priority number (RPN) STEP 8: Develop the action plan STEP 9: Take action STEP 10: Calculate the resulting RPN
  • 40. Failure Mode Effect Analysis (FMEA) • Bearing issues • Misalignment • Poor lubrication • High temperature • Vibrations • Grinding noise in neutral • Noise in gear • A hum or bowl in neutral • Hard shifting, sticking in gear • Oil leakage • Slipping out of gear • Poorly adjusted cable/linkage • ​Normal friction plate wear from use • Glazed friction surfaces from slipping • Worn flywheel friction surface • Weak pressure plate diaphragm springs • Leaking engine rear main seal • Leaking transmission input shaft
  • 41. Failure Mode Effect Analysis (FMEA)