2. “… il y a beaucoup de problèmes quand il
s‟agit de réalisation concrète…”
Amadou Boubacar Cissé, Minister of State for
Planning, Regional Development, and Community
Development, Niger
“… there is disconnection between decision
made and implementation…”
Anne Ndirangu, COMESA,
Monitoring and Evaluation Expert
2
7. So what is Rapid Results Approach
(RRA) methodology all about?
7
8. RESULTS FIRST – short term outcome is more
tangible, makes the „pressure cooker‟
environment and creates space for innovation
and learning.
READINESS AND OWNERSHIP – Where there is
readiness means the results attained and lessons
learned are of value to the organization and its
staff ( go to scale and sustain)
PROVEN PRACTICES – High performance teams
with right people; leadership coaching; and space
to reflect and grow facilitate achievement of the
final result.
9. • Ambitious outcome-oriented performance goal
• RRI goal aligned with a broader framework
RESULTS FIRST
• Leadership and Stakeholder Orientation
• Temporary governance structure with clear roles
READINESS AND
OWNERSHIP
• Rapid Results Initiative
• Coaching
• Structured process in 4 phases
PROVEN
PRACTICES
9
10. A Rapid Results Initiative is a structured
process that mobilizes teams to achieve a
meaningful, challenging result in 100 days
or less- learning along the way.
◦ RRIs help when implementation capacity is missing;
◦ RRIs help when a result is needed and the margin of
error is low;
◦ When the process is unclear due to the adaptive
nature of the challenge.
11. Mai 2009 11
Gérer le
Progrès
Shape
Launch
Mid-point
review
Final review
* Align stakeholder
* Identify constraints
* Agree on critical challenge
* Identify Team members
Help the team prepare for
implementation
* Take time to identify effective
practices / strategies
* Change course if needed
* Celebrate the team‟s success
* Discuss scale up plans and next
steps
T1
T50
>T100
<T1
13. • Bring institutional support and set up an
authorizing environment for implementation
• Help overcome non-technical constraints
Leadership
Group
• Manage towards results
• Mobilize team
• Learn by doing
RRI Team
• Facilitate problem solving, result delivering and
learning process
• Assist team in applying the methodology
RRI Coach
13
14. BURUNDI: Improving the quality and reliability of
electricity service [related to one of AfriK4R strategic policy
areas: Business environment <<Getting electricity>>]
15. “To sustain economic performance, we must
demand greater efficiency, and we expect
results from all sectors... In this regard, we
have already motivated people towards
improved accountability, planning and
performance using the Rapid Results Approach”
Pierre Nkurunziza,
President of the Republic of Burundi
Bujumbura, 2011
16. 16
From Strategic objective to a 100-day RRI
To: Improving the quality and
reliability of the Cy‟s service
To: Concentrating
on connecting
electricity
Strategic
ObjectiveFrom: Improving the
corporate image /
branding of REGIDESO
Scope of
challenge
To: Targeting Electricity
in Bujumbura
RRI Goal:
Reduce delays
in connecting
electricity in
Bujumbura
from 3 months
to 1 month in
100 days
17. Issues and challenges Innovations to take up
Customers‟
dissatisfaction
due to long
delays
Equipment
for
connection
frequently
out of stock
Slow and
multiple
procedures
Connection
agents tend
to prioritize
those
willing to
pay an
additional
fee
Set up a Team from
different units: Operation,
Connection, Finance,
Supply Services, Field
Inspection;
Make application
procedures simpler and
more transparent;
Adopt new practice: FIFS +
Compliance with deadline.
17
18. RESULTS:
June-July-August: all new subscribers were connected 1
month after submitting their applications (vs rate of
66% in March-April-May);
November-December: delays were less than 20 days.
IMPACTS:
-Customer Satisfaction;
-Financial profit for REGIDESO;
-Improvement of BI‟s ranking in "Doing Business" which
is likely to attract more investors.
18
19. Delays in
connecting
electricity were
reduced from
100 to 30 days
in Bujumbura
after a 100-day
RRI cycle
Doing Business 2013 report
out, Burundi tops regional
peers
Posted by: Patrick Kagenda & Agencies
Posted date: October 23, 2012
Doing business in East Africa:
Burundi makes big progress in
improving business climate
Posted Saturday, April 14, 2012
Contribution
19
20. REGIDESO‟s Managing Director:
◦ released a memo establishing RRA as the working
method at REGIDESO;
◦ confirmed the changes of procedure in accordance
with the recent RRI practice;
◦ promoted the extension of RRI to other services;
◦ participated in key events for further RRI cycles in
order to set up and maintain an authorizing
environment for implementation and demonstrate
the leadership engagement.
20
21. broader reform agenda + integrated
performance management framework
engaged leadership
effective and supportive change management
coaching
high performance teams
tailored capacity boosting and team morale
processes
monitoring tools
21
22. Regional level
•Identify and select
regional coaches
•Train regional
coaches
National level
•Engage leaders
•Form and mobilize
teams
•Select and train
national coaches
•Launch
implementation of
action plan
•Carry out periodic
reviews
Network
•Establish a
network of
practitioners and
coaches
•Engage and
mobilize
participation inside
the network
22
23. Tool /
Methodology
Expected results Time for
training (days)
COALITION
BUILDING
How to use the portable checklist of
political economy analysis [lots of
practice sessions]
4
NET MAP
[Interview-based
mapping tool]
How to practice facilitating a Net Map
and how to analyze Net Map data
[helps understand, visualize, discuss
and improve situations in which many
different actors influence outcomes]
3
RAPID RESULTS
INITIATIVE
Understanding of the How and When
to use RRI so clients can begin to
work on their own [a customized
coach guide according to the
specificity of the strategic policy
areas will be developed beforehand]
-Training:3
-Coaching /
Mentoring: 4
23
24. 24
How can it be used for boosting
the implementation of Country
Action Plan?
Is it a right tool to help
implement the Country Action
Plan?
Samson Machuka (Kenya)
Benjamin Bonge (DRC)
Emile Nimpaye (Burundi)
