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1. Introduction
Muhammad Adeel Shakir B-21939
BSSE Section (A)
Topic: Communication & Interpersonal Skills
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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2. Learning OutcomesLearning Outcomes
 Introduction of Communication.
 Introduction of Interpersonal skills.
 What are Communication skills.
 What are Interpersonal skills.
 How we can improve Communication skills.
 Forms Of Communication.
 Importance of communication Skills.
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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3. Introduction of Communication
 Communication skills involve the variety of ways in
which you can communicate with people and convey the
idea and information.
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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4. Introduction of interpersonal skill
 Interpersonal communication
skills represent the way in which you use
your communication skills to
communicate with people.
404/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia

5. How many words do we speak a day?
20,000
7,000
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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6. Thoughts per day
70,00070,00070%
Negative
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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7. Some Facts Of Poor Communication Skills
22,800,000 entries
Enter ‘Poor Communication Skills
26th February 201804/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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8. What arecommunication skill?
 It is the ability to convey the ideas ,
information and feelings
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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9. What areinterpersonal skill?
 It is the ability to communicate or interact
well with the other people.
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University Of South Asia

10. How can improve the communication skill?
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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11. Improve the communication skill
 Listen, listen and listen.
 Learn the basic of communication.
 You have to over communicate just to
communicate.
 Write things down.
 Engage the audience in discussion.
 Start and end with key points.
 Get comfortable speaking offhanded.
 Focus on earning respect instead of laughs.04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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12. Planning communication
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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13. How we communicate
Words Tonality Body Language
7% 38% 55%
93% non-verbal communication
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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14. How many questions we ask each day?
120? 60? 4?
Age:
40+8504/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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15. Forms Of Communication:
15
Speeches Discussion's
Presentations
Gossips
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia

16. 16
Public speaking Debates
Forms Of Communication:
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia

17. Importance of communication
Skills
It is no doubt that communication plays a vital role in human
life. It not only helps to facilitate the process of sharing
information and knowledge, but also helps people to develop
relationships with others. Therefore, the importance of
communication cannot be underestimated. Every day, we
communicate with a lot of people including our families, our
friends, our colleagues, or even strangers. So, That’s why We
should learn how to communicate effectively to make our
lives better.
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University Of South Asia

18. Importance of Interpersonal
Skills
 Active listening
 Collaboration
 Problem-solving
 Conflict resolution
 Empathy
 Diplomacy
 Adaptability
 Leadership
 Mediation
 Patience 1804/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia

19. The Communication Process
SenderSender
EncodingEncoding
ReceiverReceiver
DecodingDecodingChannelChannel
Feedback
Message Message
Noise
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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20. Communication IssuesCommunication IssuesCommunication IssuesCommunication Issues
Written Communication
Verbal Communication
The Grapevine
Nonverbal Cues
Electronic Media
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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21. FilteringFiltering
EmotionsEmotions
SelectiveSelective
PerceptionPerception
InformationInformation
OverloadOverload
ApprehensionApprehension
LanguageLanguage
Communication BarriersCommunication Barriers
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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22. Overcoming Communication BarriersOvercoming Communication Barriers
 Constrain emotions
 Watch nonverbal cues
 Use feedback
 Simplify language
 Listen actively
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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23. Contemporary Communication IssuesContemporary Communication IssuesContemporary Communication IssuesContemporary Communication Issues
CommunicationCommunication
between Menbetween Men
and Womenand Women
CommunicationCommunication
between Menbetween Men
and Womenand Women
CommunicationCommunication
in the Globalin the Global
VillageVillage
CommunicationCommunication
in the Globalin the Global
VillageVillage
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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24. Perspectives in Communication
 Introduction :
o A communication perspective not only
examines the way that messages transmit
information and influence individual and
collective behavior; it also examines the
way that messages create, sustain, and
change cultures and communities.
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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25. Perspectives in Communication
Visual Perception
 Language
 Perspective
Past Experiences
Prejudices
Feelings
Mood
Relationship
Environment
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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26. In Short we can say that:
 Communication is a key to happiness and better
relationships.
 Its helps us to learn new skills and technologies.
 Its helps us to Increase Confidence.
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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27. Any Question
04/16/18 Muhammad Adeel Shakir _ B -21939 _
University Of South Asia
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