The IAM Annual Conference 2017

1. Demand Analysis
Application across the asset lifecycle
Julian Schwarzenbach (DPA)
Andy Watts (AWCP)
Wayne Reed (Jacobs)

2. Agenda
 Update on the SSG process
 What is Demand?
 Understanding Demand
 Changing Demand
 Demand Analysis Process
 Case Study – Drinking water in the UK
 Discussion

3. Recruitment &
Initiation
PM sets up kick-off
meeting to assess
capability/knowledge
and agree team roles
Mobilisation &
Activation
Drafting &
Consolidation
TA reviews & edits to
align draft to SSG
Document Guidance -
agrees proposed SSG
with PD/PM (& team)
SG review received
SSG to affirm
compliance with
guidance
Production
& Release
Review &
Sign-off
Office monitor
volunteer interest,
respond with info &
inform SG
PD/PM accept SSG
Team reviews ToR &
Scope, outlines key
topic areas and
assigns drafting
responsibilities
PM reports start-up to
SG and returns agreed
ToR
Content (text &
graphics) drafting by
team against allocated
sections
PM collates content
and prepares final
draft for Technical
Review
0 1 2 3 4 5
SG review volunteers,
identify PD/PM, agree
SSG initiation & Buddy
SG complete specific
SSG ToR & issued to
PD/PM with potential
team list
PM drives and reports progress to SG
PD submits proposed
SSG to SG for Peer
Review
SG Buddy maintains contact for support, guidance & feedback
SG issues SSG doc to
(pre-identified) PR for
review and comments
PD/PM/PR review
comments, agree final
edit & return to SG
SG sign-off of
completed SSG and
issue to Office for
Production
Office review received
SSG to affirm ready for
production & issue to
Publishers
Publishers return SSG
proof document for
review to Office
Publishers produce
SSG and issue to
Office for Release
Office & PD/PM review
proof and sign-off for
production
Gate 0 Gate 1 Gate 2 Gate 3 Gate 4 Gate 5
New SSG identified
for Start-Up
SSG key roles
assigned and ready
for Activation
SSG team in place
and ToR/Scope
agreed
Proposed SSG
submitted to SG for
Peer Review
Completed SSG
submitted to Office
for Publishing
Completed SSG
Published
GeneralSSGpromotionactivitybyOffice
andSGtocreatevolunteerinterest
Office = IAM Office SG = Steering Group PD = Prj Director PM = Prj Manager TA – Technical Author PR = Peer Reviewer
SSG – Development Process

4. SSG Progress Update

5. What is Demand?
 Demand is defined as what a person (or entity) needs from another person
(or entity) to meet one, or more, objectives
 Supply is the other half of the equation; i.e. the act of meeting the demand
 Understanding Demand is a key part of asset management:
 Forecasting cash flows in future years
 Input to capital investment planning
 Allows analysis of influences of goods/services for each Business Unit
 Match capability of Business Unit to demand
 React to future demand changes

6. Understanding Demand
 Demand can vary across time and geography
 Different demand components
 Variations over time
 Daily
 Seasonal/ Annual
 Long term

7. Demand types by Sector
 Drinking/potable water
 Residential Consumption
 Industrial/ Commercial Consumption
 Unmetered Usage
 Leakage
 Electricity Distribution
 Residential Consumption
 Industrial/ Commercial Consumption
 Transport Consumption
 Losses

8. Changing Demand
 Economic growth
 Consumer behaviour
 Technology
 Policy
 Price changes
 The environment
 Levels of service

9. Demand Analysis Process

10. Potable Water Case Study
 Awareness of demand changes needed over 25-40 year horizon
 Domestic consumption changes
 Changes in household characteristics
 Proportion of metered properties
 Lifestyle changes
 Commercial consumption changes
 System losses
 Leakage
 Mains/reservoir flushing
 Fire fighting

11. Discussion
In tables, discuss:
 Current demand approaches in your organisation
 Challenges of current process
 Opportunities to improve

12. ANY QUESTIONS??

13. Recap
 Update on the SSG process
 What is Demand?
 Understanding Demand
 Changing Demand
 Demand Analysis Process
 Case Study – Drinking water in the UK
 Discussion