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Chapter Two Framework 

EXPERT JUDGMENT


MEETINGS


WORK PERFORMANCE DATA, INFORMATION, AND
REPORTS


PROJECT SELECTION
ECONOMIC MEASURES


PROJECT ROLES
PROJECT MANAGER


SPONSOR/INITIATOR


PRODUCT MANAGER


PROJECT TEAM


STAKEHOLDERS


FUNCTIONAL/RESOURCE MANAGER


PROGRAM MANAGER


PORTFOLIO MANAGER
ENVIRONMENTAL FACTORS


ORGANIZATIONAL CULTURE


CHANGE
PROJECT CHANGE


TRANSITIONAL CHANGE


ENVIRONMENTAL CHANGE
 Definition of a project
 

Stakeholders
 Project management
• Predictive
• Agile
• Hybrid
 Program management
 

Portfolio management
 

Organizational project management (OPM)
 

Project management office
 (PMO)
• 

Supportive
• 

Controlling
• 

Directive
 

Operational work
 

Governance
 

Organizational structure
• Functional
• 

Project-oriented
• 

Matrix
 Decision making
 

Communication
 

Interpersonal & team skills
 

Estimating
 

PMIS
 

Expert judgment
 

Meetings
 

Work performance data, information, and reports
 

Project selection
 

Economic measures
 

Project roles
 

Project manager
 

Sponsor/initiator
 

Product manager
 

Project team
 

Stakeholders
 

Functional/resource manager
 

Program manager
 

Portfolio manager
 

Environmental factors
 Organizational process assets
• 

Processes, procedures, and policies
• 

Organizational knowledge repositories
• 

Enterprise environmental factors
 

Assumption log
 Constraints
 

Data gathering
 

Data analysis
 

Decision making
 

Communication
 

Interpersonal & team skills
 

Estimating
 

PMIS
Chapter Three Process and Domains

 What is done during each of the project management process groups
• 

Initiating
• Planning
• Executing
• Monitoring and controlling
• closing
 

ECO Domains
• 

People
• 

Process
• 

Business Environment
 What you should do during each of the project management process groups
 

What is a project life cycle
 

What is a development life cycle
 

Plan-driven
 

Change-driven
Chapter Four INTEGRATION

 Integration management process
 Types of knowledge
• Tacit
• Explicit
 Integrated change control
 Process for making changes
 Project management plan
• Project life cycle
• Development approach
• Management Reviews
• Tailoring
• Individual management plans
• Baselines
• Requirements management plan
• Change management plan
 Project Charter
 Knowledge Management
 Project documents
 Assumption Log
 Change requests
 Corrective action
 Preventive action
 Defect repair
 Constraints and assumptions
 Configuration management system
 Change control system
 Change control board
 Work authorization system
 Agile change management
 Kickoff meeting
Chapter Five SCOPE

 Product scope
 

Project scope
 

Scope management process
 

Scope management plan
 

Requirements management plan
 

Data-gathering techniques
• 

Brainstorming
• 

Interviews
• 

Feature workshops
• 

Epics, feature, user stories,
tasks
• 

Focus groups
• 

Questionnaires and surveys
• 

Benchmarking
 

Requirements documentation
 

Project scope statement
• Work breakdown structure
(WBS)
• 

Decomposition
• 

Control account
• 

Work package
• Activity
• How to create a WBS
• Benefits of using a WBS
• Uses for a WBS
 WBS dictionary
 

Product backlog
 

Product roadmap
 

Time boxing
 

Scope baseline
 Group Decision Making
• 

Voting
• 

Multicriteria decision analysis
 

Data representation
• 

Affinity diagrams
• 

Mind maps
 

Requirements categories
• 

Business
• 

Stakeholder
• 

Solution
• 

Quality
• 

Technical
 

Interpersonal and team skills
• 

Nominal group technique
• 

Observation
• 

Facilitation
• 

Consensus
• 

User stories
 

Context diagrams
 

Prototypes
 

Acceptance criteria
 

Requirements traceability matrix
 

Product analysis
 

Deliverables
• 

Verified
• 

Accepted
Chapter Six SCHEDULE

 Schedule management process
 

Schedule baseline
Schedule compression
• 

Crashing
• 

Fast tracking
 

Activity list
 

Network diagram
 

Dependencies
• 

Mandatory
• 

Discretionary
• 

External
• 

Internal
 Precedence diagramming method
(PDM)
 

Critical path
 

Relative sizing
 

Story points
 

Float (Schedule flexibility)
• 

Total float
• 

Free float
• 

Project float
 Three-point estimating
• 

Beta distribution
• 

Triangular distribution
 

Monte Carlo analvsis
 

Bar charts
 Schedule model
 

Schedule management plan
 

Critical path method
 

Near-critical path
 

Leads and lags
 

Milestones, milestone list, and charts
 

Reserve analysis
 

Padding
 

Analogous estimating
 

Parametric estimating
 

Bottom-up estimating
 

Heuristics
 

Activity attributes
 

Rolling wave planning
 

Progressive elaboration
 Alternatives analysis
 

Affinity estimating
 

T-shirt sizing
Planning poker
 

Resource optimization
• 

Resource leveling
• 

Resource smoothing
 

Velocity
 

Agile release planning
 

Cumulative flow diagrams
 

Reestimating
Chapter Seven COST

 Cost management process
 

Earned value analysis
• 

PV
• EV
• AC
• CPI
• SPI
• BAC
• EAC
• ETC
• VAC
• CV
• 

SV
• 

TCPI
 

Cost baseline
 

Cost budget
 

Performance measurement baseline
 Three-point estimating
 

Analogous estimating
 

Bottom-up estimating
 Parametric estimating
 

Inputs to estimating costs
 

Cost management plan
 

Rough order of magnitude
(ROM) estimate
 

Definitive estimate
 

Budget estimate
 

Reserve analysis
 

Contingency reserves
 

Management reserves
 

Variable/fixed costs
 

Direct/indirect costs
 

Earned value analysis
 

Control thresholds
 

Progress reporting
Chapter Eight QUALITY

 Quality management process
 

Definition of quality
 

Gold plating
 

Prevention over inspection
 

Continuous improvement
 

Just in time (JIT)
 

Responsibility for quality
 

Interviews, brainstorming, and
benchmarking
 

Cost-benefit analysis
 

Impact of poor quality
 

Cost of quality
 

Costs of conformance and
nonconformance
 

Marginal analysis
 

Logical data models
 

Flowcharts
 

Test and inspection planning
 

Checklists
 

Quality metrics
 

Quality management plan
 

Cause-and-effect diagrams
 

Histograms
 

Pareto charts
 

Scatter diagrams
 

Document analysis
 

Alternatives analysis
 

Design of experiments
 

Process analysis
 

Root cause analysis
 

Failure analysis
 

Multicriteria decision analysis
 

Affinity diagrams
 

Audits
 

Design for X
 

Problem-solving
 

Test and evaluation documents
 

Quality reports
 Mutual exclusivity
 

Probability
 

Normal distribution
 

Statistical independence
 

Standard deviation
 

3 or 6 sigma
 

Check sheets
 

Statistical sampling
 

Questionnaires and surveys
 

Performance reviews
 

Inspection
 

Control charts
• Assignable cause/ special
cause variation
• 

Control limits
• 

Mean
• 

Specification limits
• 

Out of control
• 

Rule of seven
Chapter Nine RESOURCES
 Resource management process
 

Resource responsibilities for project
managers
 

Resource management plan
 

Recognition and reward system
 

Team building
 

Conflict resolution techniques
 

Coaching
 Key performance indicators
 

Tracking team performance
• Burn down chart
• 

Bum up chart
 Issue log
 

Responsibility assignment matrix (RAM)
 

RACI chart
 

Organizational breakdown structure
 

Resource breakdown structure
 

Resource histogram
 

Team charter
 

Motivation
 Training needs of team members
 
Team performance assessment
 

Management and leadership styles
 

Powers of the project manager
 

Emotional intelligence
 

Influencing
 

Problem-solving method
 

Sources of conflict
 

Conflict resolution techniques
 

Pre assignment
 

Negotiation
 

Multi criteria decision analysis
 

Colocation
 

Virtual teams
 

Communications technology
 

Tuckman ladder
 

Lean
 

Kaizen
 

Just in time (JIT)
Chapter Ten COMMUNICATION
  

Communications management process
 

Communications management plan
 

Flow of communication
 

Communication types Communication models
 

Communications technology
 

Communication methods
• 

Interactive communication
• 

Push communication
• Pull communication
 

Meetings
 

Communication channels
 

Project Reporting
• 
What should be reported
• 

Types of reports
• 

Status report
• 

Progress report
• 

Trend report
• 

Forecasting report
• 

Variance report
• 

Earned value report
• 

Progress metrics
• 

Retrospective findings
• 

Lessons learned
 

Communication blockers
 

Knowledge sharing
• 

Information radiators
Chapter Eleven RISK

 Definition of risk management
 Risk response strategies
 Threats and opportunities
 Uncertainties
• Spikes
• Fast Failure
 Risk factors
 Risk appetite
 Risk threshold
 Residual averse
 Inputs to risk management
 Risk register
 Risk management process
 Risk report
 Risk categories
 Risk breakdown structure
 Overall Project risk
 Types of risk
 Probability and impact matrix
• Watch list
• Variance and trend analysis
 Risk response strategies
• Avoid
• Mitigate
• Transfer
• Exploit
• Share
• Enhance
• Accept
• Escalate
 Residual risks
 Contingency plans
 Fallback plans
 Risk owner
 Secondary risks
 Risk trigger
 Workarounds
 Reserve analysis
 Risk reviews and audits
 Simulation
 Checklist analysis
 SWOT analysis
 Pre-mortems
 Risk backlog
 Technical performance
analysis
 Retrospectives
 Risk burn down charts
Chapter Twelve PROCUREMENT

 Procurement management process
 

Procurement management plan
 

Procurement strategy
 

Types of agreements
 

Agile contracts
 

Contract types
 

Fixed-price
 

Time and material
 

Cost-reimbursable
 

Advantages/disadvantages of each
contract type
 

Customized contracts
 

Contract change control system
 

Termination
 

Bid documents
 

Make-or-buy analysis
 

Source selection criteria
 

Non competetive forms of procurement
 

Types of procurement SOW
 

Fixed-price work packages
 

Closed procurements
 

Bidder conferences
 

Proposal evaluation
 

Risk and contract type
 

Make-or-buy decisions
 

Weighting system
 

Independent cost estimates
 

Incentives
 

Special provisions
 

Standard contract
 

Terms and conditions
 

Change requests
 

Breach Waivers
 

Claims
 

Product validation
 

Procurement conflicts
 

Procurement audit
 

Formal acceptance
 

Records management system
 

Privity
 Centralized/decentralized
contracting
 

Price
 

Profit
 

Cost
 

Target price
 

Sharing ratio
 

Ceiling price
 

Letter of intent
 

Presentations
 

Nondisclosure agreement
 

What makes a legal contract
 

Force majeure
Chapter Thirteen STAKEHOLDERS
  Stakeholder definition
 

Stakeholder management process
 

Stakeholder involvement
 

Stakeholder analysis
 

Stakeholder register
 

Stakeholder expectations
 

Stakeholder engagement
 

Stakeholder engagement plan
 

Stakeholder engagement assessment matrix
 

Stakes
 

Personas
 Retrospectives

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PMP.pptx

  • 1. Chapter Two Framework   EXPERT JUDGMENT   MEETINGS   WORK PERFORMANCE DATA, INFORMATION, AND REPORTS   PROJECT SELECTION ECONOMIC MEASURES   PROJECT ROLES PROJECT MANAGER   SPONSOR/INITIATOR   PRODUCT MANAGER   PROJECT TEAM   STAKEHOLDERS   FUNCTIONAL/RESOURCE MANAGER   PROGRAM MANAGER   PORTFOLIO MANAGER ENVIRONMENTAL FACTORS   ORGANIZATIONAL CULTURE   CHANGE PROJECT CHANGE   TRANSITIONAL CHANGE   ENVIRONMENTAL CHANGE  Definition of a project    Stakeholders  Project management • Predictive • Agile • Hybrid  Program management    Portfolio management    Organizational project management (OPM)    Project management office  (PMO) •   Supportive •   Controlling •   Directive    Operational work    Governance    Organizational structure • Functional •   Project-oriented •   Matrix  Decision making    Communication    Interpersonal & team skills    Estimating    PMIS    Expert judgment    Meetings    Work performance data, information, and reports    Project selection    Economic measures    Project roles    Project manager    Sponsor/initiator    Product manager    Project team    Stakeholders    Functional/resource manager    Program manager    Portfolio manager    Environmental factors  Organizational process assets •   Processes, procedures, and policies •   Organizational knowledge repositories •   Enterprise environmental factors    Assumption log  Constraints    Data gathering    Data analysis    Decision making    Communication    Interpersonal & team skills    Estimating    PMIS
  • 2. Chapter Three Process and Domains   What is done during each of the project management process groups •   Initiating • Planning • Executing • Monitoring and controlling • closing    ECO Domains •   People •   Process •   Business Environment  What you should do during each of the project management process groups    What is a project life cycle    What is a development life cycle    Plan-driven    Change-driven
  • 3. Chapter Four INTEGRATION   Integration management process  Types of knowledge • Tacit • Explicit  Integrated change control  Process for making changes  Project management plan • Project life cycle • Development approach • Management Reviews • Tailoring • Individual management plans • Baselines • Requirements management plan • Change management plan  Project Charter  Knowledge Management  Project documents  Assumption Log  Change requests  Corrective action  Preventive action  Defect repair  Constraints and assumptions  Configuration management system  Change control system  Change control board  Work authorization system  Agile change management  Kickoff meeting
  • 4. Chapter Five SCOPE   Product scope    Project scope    Scope management process    Scope management plan    Requirements management plan    Data-gathering techniques •   Brainstorming •   Interviews •   Feature workshops •   Epics, feature, user stories, tasks •   Focus groups •   Questionnaires and surveys •   Benchmarking    Requirements documentation    Project scope statement • Work breakdown structure (WBS) •   Decomposition •   Control account •   Work package • Activity • How to create a WBS • Benefits of using a WBS • Uses for a WBS  WBS dictionary    Product backlog    Product roadmap    Time boxing    Scope baseline  Group Decision Making •   Voting •   Multicriteria decision analysis    Data representation •   Affinity diagrams •   Mind maps    Requirements categories •   Business •   Stakeholder •   Solution •   Quality •   Technical    Interpersonal and team skills •   Nominal group technique •   Observation •   Facilitation •   Consensus •   User stories    Context diagrams    Prototypes    Acceptance criteria    Requirements traceability matrix    Product analysis    Deliverables •   Verified •   Accepted
  • 5. Chapter Six SCHEDULE   Schedule management process    Schedule baseline Schedule compression •   Crashing •   Fast tracking    Activity list    Network diagram    Dependencies •   Mandatory •   Discretionary •   External •   Internal  Precedence diagramming method (PDM)    Critical path    Relative sizing    Story points    Float (Schedule flexibility) •   Total float •   Free float •   Project float  Three-point estimating •   Beta distribution •   Triangular distribution    Monte Carlo analvsis    Bar charts  Schedule model    Schedule management plan    Critical path method    Near-critical path    Leads and lags    Milestones, milestone list, and charts    Reserve analysis    Padding    Analogous estimating    Parametric estimating    Bottom-up estimating    Heuristics    Activity attributes    Rolling wave planning    Progressive elaboration  Alternatives analysis    Affinity estimating    T-shirt sizing Planning poker    Resource optimization •   Resource leveling •   Resource smoothing    Velocity    Agile release planning    Cumulative flow diagrams    Reestimating
  • 6. Chapter Seven COST   Cost management process    Earned value analysis •   PV • EV • AC • CPI • SPI • BAC • EAC • ETC • VAC • CV •   SV •   TCPI    Cost baseline    Cost budget    Performance measurement baseline  Three-point estimating    Analogous estimating    Bottom-up estimating  Parametric estimating    Inputs to estimating costs    Cost management plan    Rough order of magnitude (ROM) estimate    Definitive estimate    Budget estimate    Reserve analysis    Contingency reserves    Management reserves    Variable/fixed costs    Direct/indirect costs    Earned value analysis    Control thresholds    Progress reporting
  • 7. Chapter Eight QUALITY   Quality management process    Definition of quality    Gold plating    Prevention over inspection    Continuous improvement    Just in time (JIT)    Responsibility for quality    Interviews, brainstorming, and benchmarking    Cost-benefit analysis    Impact of poor quality    Cost of quality    Costs of conformance and nonconformance    Marginal analysis    Logical data models    Flowcharts    Test and inspection planning    Checklists    Quality metrics    Quality management plan    Cause-and-effect diagrams    Histograms    Pareto charts    Scatter diagrams    Document analysis    Alternatives analysis    Design of experiments    Process analysis    Root cause analysis    Failure analysis    Multicriteria decision analysis    Affinity diagrams    Audits    Design for X    Problem-solving    Test and evaluation documents    Quality reports  Mutual exclusivity    Probability    Normal distribution    Statistical independence    Standard deviation    3 or 6 sigma    Check sheets    Statistical sampling    Questionnaires and surveys    Performance reviews    Inspection    Control charts • Assignable cause/ special cause variation •   Control limits •   Mean •   Specification limits •   Out of control •   Rule of seven
  • 8. Chapter Nine RESOURCES  Resource management process    Resource responsibilities for project managers    Resource management plan    Recognition and reward system    Team building    Conflict resolution techniques    Coaching  Key performance indicators    Tracking team performance • Burn down chart •   Bum up chart  Issue log    Responsibility assignment matrix (RAM)    RACI chart    Organizational breakdown structure    Resource breakdown structure    Resource histogram    Team charter    Motivation  Training needs of team members   Team performance assessment    Management and leadership styles    Powers of the project manager    Emotional intelligence    Influencing    Problem-solving method    Sources of conflict    Conflict resolution techniques    Pre assignment    Negotiation    Multi criteria decision analysis    Colocation    Virtual teams    Communications technology    Tuckman ladder    Lean    Kaizen    Just in time (JIT)
  • 9. Chapter Ten COMMUNICATION     Communications management process    Communications management plan    Flow of communication    Communication types Communication models    Communications technology    Communication methods •   Interactive communication •   Push communication • Pull communication    Meetings    Communication channels    Project Reporting •  What should be reported •   Types of reports •   Status report •   Progress report •   Trend report •   Forecasting report •   Variance report •   Earned value report •   Progress metrics •   Retrospective findings •   Lessons learned    Communication blockers    Knowledge sharing •   Information radiators
  • 10. Chapter Eleven RISK   Definition of risk management  Risk response strategies  Threats and opportunities  Uncertainties • Spikes • Fast Failure  Risk factors  Risk appetite  Risk threshold  Residual averse  Inputs to risk management  Risk register  Risk management process  Risk report  Risk categories  Risk breakdown structure  Overall Project risk  Types of risk  Probability and impact matrix • Watch list • Variance and trend analysis  Risk response strategies • Avoid • Mitigate • Transfer • Exploit • Share • Enhance • Accept • Escalate  Residual risks  Contingency plans  Fallback plans  Risk owner  Secondary risks  Risk trigger  Workarounds  Reserve analysis  Risk reviews and audits  Simulation  Checklist analysis  SWOT analysis  Pre-mortems  Risk backlog  Technical performance analysis  Retrospectives  Risk burn down charts
  • 11. Chapter Twelve PROCUREMENT   Procurement management process    Procurement management plan    Procurement strategy    Types of agreements    Agile contracts    Contract types    Fixed-price    Time and material    Cost-reimbursable    Advantages/disadvantages of each contract type    Customized contracts    Contract change control system    Termination    Bid documents    Make-or-buy analysis    Source selection criteria    Non competetive forms of procurement    Types of procurement SOW    Fixed-price work packages    Closed procurements    Bidder conferences    Proposal evaluation    Risk and contract type    Make-or-buy decisions    Weighting system    Independent cost estimates    Incentives    Special provisions    Standard contract    Terms and conditions    Change requests    Breach Waivers    Claims    Product validation    Procurement conflicts    Procurement audit    Formal acceptance    Records management system    Privity  Centralized/decentralized contracting    Price    Profit    Cost    Target price    Sharing ratio    Ceiling price    Letter of intent    Presentations    Nondisclosure agreement    What makes a legal contract    Force majeure
  • 12. Chapter Thirteen STAKEHOLDERS   Stakeholder definition    Stakeholder management process    Stakeholder involvement    Stakeholder analysis    Stakeholder register    Stakeholder expectations    Stakeholder engagement    Stakeholder engagement plan    Stakeholder engagement assessment matrix    Stakes    Personas  Retrospectives