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A TH 427 CASE STUDY
 Bill Walters feels his personal growth at
work has been stunted.
 Talking to his supervisor only makes the
problem worse.
 His annual performance review only
focused on his weaknesses, which
frustrated him that much more.
A TH 427 CASE STUDY
 Bill frustrations is starting to affect spill
over into his work. It is affecting his
attitude and his supervisor has taken
notice.
 After being reprimanded and told that his
attitude was going to cost him his job,
Bill confided in a close friend the
dilemma.
A TH 427 CASE STUDY
 Assume you were Bill’s friend and
discuss how you counsel him.
 What is the best thing that Bill can do in
the short term? In the long term?
 How does Bill change his attitude about
something that he no longer enjoys.

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LS 427 Case Study 3

  • 1. A TH 427 CASE STUDY  Bill Walters feels his personal growth at work has been stunted.  Talking to his supervisor only makes the problem worse.  His annual performance review only focused on his weaknesses, which frustrated him that much more.
  • 2. A TH 427 CASE STUDY  Bill frustrations is starting to affect spill over into his work. It is affecting his attitude and his supervisor has taken notice.  After being reprimanded and told that his attitude was going to cost him his job, Bill confided in a close friend the dilemma.
  • 3. A TH 427 CASE STUDY  Assume you were Bill’s friend and discuss how you counsel him.  What is the best thing that Bill can do in the short term? In the long term?  How does Bill change his attitude about something that he no longer enjoys.