1. Ayan Biswas
Email: n.biswas1@gmail.com Contact no: +91-8961892554
Experience Summary
An IT Infrastructure Supporthaving4.6+ yearsof experiences,withabroadknowledge of the IT
industry,strongdesire tolearnandadaptto the latestintechnologythateffectivelycontributestothe
growthof organization.
Ayanhas earnedhismarksin varioustechnical domainswithinthe Infrastructure domainandheld
several bridge rolesbetweenInfrastructure &Developmentteams.
Major Strength Area:
Operational workof SAN andNAStechnologyon NetappandEMC Stoarge (DMX andVMAX,Clariion)
Experiencedof CapacityPlanningandDisaster Recovery,Performance Analysis/Reporting..
Experienced inSanmigration/support,ProductionEnvironmentandITILprocess
ExperiencedinNew buildenvironmentrelatedtostorage works(Ex:Switch/Fabric Configuration,Lun
Allocation inEMC)
Education
Title of the Degree withBranch College/University Year of Passing
ASE(Netapp) Wipro 2013
R.H.C.E Jetking 2009
VNXImplementation Wipro 2012
ISMEMC Wipro 2012
B.A CalcuttaUniversity 2008
Higher Secondary West Bengal Council of Higher Secondary
Education
2005
Matriculation WestBengal Board of SecondaryEducation 2003
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2. Certification:
ASE Netapp Service Engineer 2013
Storage Administrator, VNX Implementation 2012
EMC Certified Information Storage Management (EMC320303) 2012
RedHat Certified Engineer(805009387140651) 2009
Technical Skills
Netapp
 Knowledgeof administratingFAS-3000/6000 Netappfiler
 Knowledgeof CIFS andNFSand LUN creation and decommission,
administration,management relatedwork.
 Knowledgeof aggregate creationandadministrationrelatedwork.
 Basic understandingof NetAppReplicationSnapMirrorConcept.
 Basic conceptof snapshotandsnapvaulttechnologies
 Metro Cluster
EMC
 Knowledgeof EMC Storage box Symmetrix LegacyandDMX seriesand,VMX.
 Knowledge of DMX and VMAX,Clariion architecture and hardware
peripherals
 Exposure to the maintenance of the Symmetrix Remote Data Facility
(SRDF),MirrorView,SAN Copy in Clariion.
 Exposure toBusinessContinuitytechnologyincludingTime Finder.
 (Clone,BCV,Snap)
 In-depthknowledge of the RAIDconcepts.
 Hands ontrainingforparts replacementinSymmetrix ,DMXandV-Max
 Basic understandingSymmetrix Implementation
 Experience of Unisphere andSMCand ECC configuration.
 Hands onExperience inClariionStorage Array
 LUN CreationinClariionandLUN assignmenttoHost.
Fabric
 Exposure toworkon CiscoMDS SAN switchand Brocade switch
 Exposure toperformed zoning.
 Knowledgeof hard zoningandsoftzoninginswitches..
 Knowledgeof troubleshootingboth switches.
 Well acquainted with different SAN Topology and protocols like SCSI, FC,
FCIP, iSCSI etc.
Relevant Project Experience
IntegrationEngineer
With Ericsson Global
Duration : -
Oct , 2014-Oct till Date
EMC PART
 Integrating EMC storage with Telecom product EMM.
 Installing New Storage from scratch.
 Configuring Business Logic
 Configuring HP Blade system.
Working with Telecom Billing product.

3. As L2 Storage Adminwith
Wipro
Client – EMC and BSNL
 SAN Administration of a complex multi peta byte storage
environment consists of EMC Symmetrix VMAX/DMX4 Clariion.
 LUN Management – Creating LUNs on filer and presenting those
LUNs to windows and UNIX boxes through either iSCSI or FCP
 Worked on Netapp Snapmirror and Snapvault technologies.
 Up-gradation – Having experience on upgrading the filers
ONTAP from earlier version to newer version in live environment.
 Creating Aggregate, Flexi Volume in netapp.
 Storage allocation to new build and existing UNIX, Windows
servers/clusters and VMWare ESX environment from Clariion
and Symmetrix. Provisioning storage to UNIX, Windows and
ESX servers
 Implemented thin provisioning from clarion legacy and latest
model
 Implemented SRDF/A and Mirroview on Clariion and Symmetrix.
 Had an experience on migration activity Host level as well as
Storage level.
 Experience Zoning Task on MDS and Brocade switch
 Responsible working and handling SAN fabric environment,
Adding servers from switches, zone management, switch
firmware upgrades
 Upgrading Clariion storage replacing hardware and also
installing new rack.
 Replacing chassis in Netapp.
Basic Storage administration:
 Had an experience to collect tech-support log for MDS switch,
supportShow and Support save Log for Borcade and EMC grab
for EMC and follow the action plan as per there
recommendation.
 Working on Daily Health check for all SAN boxes, update the
status on Track lead call every day.
 Co-ordination with vendor for hardware calls logging
 Analyze and resolve problems within SLA
 Monitoring Critical Storage related alerts.
As L1 product support Engineer
 Supporting HP Printer and Network Support.
 Troubleshooting network issue.

4. WithMphasis
Client – NetworkSupport
 Configuring Network Printer
Personal Details
Residence Address 323,Lakegarden Po-Laskarpur Kolkata-700153
Date of Birth 17th November 1987
City of Birth Kolkata
Nationality Indian
PassportNo. L4602058
PassportIssueDate 04/09/2013
PassportExpiry Date 03/09/2023
Hobbies Playing Cricket,Badminton and Carom and Listening music .