Art
Austin Knight
Senior UX Designer at HubSpot
Design
IS NOT
This talk is not about design or art.
uxd.to/design @ustinKnight
It’s about designers.
uxd.to/design @ustinKnight
Hiring managersDesigners
"Just hire a great designer, and you don't have
to worry about expensive user testing. They’ll
know how to deliver a good design.”
HIRING MANAGERS
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“Everybody thinks they’re a designer. I’m the
designer here, and I’m the expert.”
DESIGNERS
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The genius designer
uxd.to/design @ustinKnight
uxd.to/design @ustinKnight
The genius designer
uxd.to/design @ustinKnight
The genius designer
uxd.to/design @ustinKnight
The genius designer
uxd.to/design @ustinKnight
The genius designer
The genius designer
uxd.to/design @ustinKnight
is a myth.
DESIGN AND ART
The differences between
DESIGN AND EGO
The incompatibilities between
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1
DESIGN AND ART
The differences between
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uxd.to/design @ustinKnight
Purposes
Data
Sources
Roles of
Creativity
Blanket statements will be made, but they’ll make sense in the end.
Purposes
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Personal expression
DesignArt
Intrinsic and

independent value
External and

dependent value
Use
Purposes
uxd.to/design @ustinKnight
DesignArt
It reduces friction,

for better or worse
AlleviationProvocation
It generates friction,

for better or worse
Purposes
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DesignArt
It is calculated
Observation and iterationExploration
It is whimsical
Purposes
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DesignArt
It is a reflection of

it’s audience
FunctionAppreciation
It is a reflection of

it’s creator
Purposes
@ustinKnight
Art is about: Design is about:
Personal expression Use
Provocation Alleviation
Exploration Observation and iteration
Appreciation Function
Take a photo for safe keeping
DESIGN IS ABOUT THE USER
ART IS ABOUT THE ARTIST
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Data Sources
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ARTIST DESIGNER
Data Sources
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ARTIST DESIGNER
Data Sources
uxd.to/design @ustinKnight
ARTIST DESIGNER
Analytics
User
feedback
Data Sources
uxd.to/design @ustinKnight
ARTIST DESIGNER
Analytics
User
feedback
Usability
Design
patterns
Data Sources
uxd.to/design @ustinKnight
ARTIST DESIGNER
Stakeholder
feedback
Analytics
User
feedback
Usability
Design
patterns
Business
goals
Data Sources
uxd.to/design @ustinKnight
ARTIST DESIGNER
Stakeholder
feedback
Analytics
User
feedback
Usability
Design
patterns
Business
goals
Data Sources
uxd.to/design @ustinKnight
ARTIST DESIGNER
Stakeholder
feedback
Analytics
User
feedback
Usability
Design
patterns
Business
goals
DESIGN IS OBJECTIVE
ART IS SUBJECTIVE
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Roles of Creativity
uxd.to/design @ustinKnight
DesignArt
Creative for the sake

of serving a purpose or

solving a problem
Extrinsic valueIntrinsic value
Creative for the sake

of being creative
Roles of Creativity
uxd.to/design @ustinKnight
DesignArt
Creative for the sake

of serving a purpose or

solving a problem
Means to an end resultEnd result
Creative for the sake

of being creative
Roles of Creativity
uxd.to/design @ustinKnight
Roles of Creativity
uxd.to/design @ustinKnight
Roles of Creativity
uxd.to/design @ustinKnight
No. 6
Mark Rothko
$186 million
Roles of Creativity
uxd.to/design @ustinKnight
No. 6
Mark Rothko
$186 million
Interchange
Willem de Kooning
$300 million
Roles of Creativity
uxd.to/design @ustinKnight
Interchange
Willem de Kooning
$300 million
Toyota Prius
(with doors)
$24,000
DESIGN LEVERAGES CREATIVITY
ART EXPRESSES CREATIVITY
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uxd.to/design @ustinKnight
Design
Art
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Design Art
Engineering
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Design Art
Function Aesthetic
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Function + Aesthetic = Delight
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
Objective
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Function + Aesthetic = Delight
Function is the critical element; aesthetics should
both be derived from and assist in the function of
the design. Form serves function.
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Function + Aesthetic = Delight
Functional & Aesthetically Pleasing = Most likely to win
(Ex: Spotify)
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
Functional & Aesthetically Pleasing = Most likely to win
(Ex: Spotify)
Functional & Not Aesthetically Pleasing = May still win
(Ex: Reddit)
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
Functional & Aesthetically Pleasing = Most likely to win
(Ex: Spotify)
Functional & Not Aesthetically Pleasing = May still win
(Ex: Reddit)
Not Functional & Aesthetically Pleasing = Most likely to lose
(Ex: Ello)
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
"The aesthetic quality of a product is
integral to its usefulness because products
we use every day affect our person and
our well-being. But only well-executed
objects can be beautiful."
― Dieter Rams
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
Subjective
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
Strong aesthetic design accounts for what the
user perceives as beauty more than what the
designer perceives as beauty.
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
1962 Ferrari 250 GTO
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
1962 Ferrari 250 GTO 2015 Rolls Royce Phantom
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
“Products fulfilling a purpose are like tools.
They are neither decorative objects nor
works of art. Their design should therefore
be both neutral and restrained, to leave
room for the user's self-expression.”
― Dieter Rams
uxd.to/design @ustinKnight
Function + Aesthetic = Delight
User
AUSTIN SAID “DESIGN IS NOT ART”
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MY ANECDOTAL EXPERIENCE FROM
1995 DETERMINED THAT WAS A LIE
DESIGN IS NOT ART
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DESIGN IS NOT
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ABOUT THE DESIGNER
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Purposes
Data
Sources
Roles of
Creativity
@ustinKnight
Purposes
Designers create products that are
intended to serve purposes that exist
outside of themselves.
Take-Aways
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@ustinKnight
Purposes
The design is about the user,
not the designer.
Take-Aways
Take a photo for safe keeping
@ustinKnight
Data
Sources
In order to create a product that
properly serves it’s purpose, the
design must be adequately informed
by outside data.
Take-Aways
Take a photo for safe keeping
@ustinKnight
Data
Sources
Designers don’t magically create
masterpieces; they collect and
interpret information that empowers
them to create masterpieces.
Take-Aways
Take a photo for safe keeping
@ustinKnight
Data
Sources
Design is not a talent; it’s a skill.
Take-Aways
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@ustinKnight
Roles of
Creativity
Designers must leverage creativity in
a thoughtful way, so that the design
can better serve it’s purpose.
Take-Aways
Take a photo for safe keeping
@ustinKnight
Roles of
Creativity
The design should be built
with intent; there should be reason
and justification behind the
decisions made.
Take-Aways
Take a photo for safe keeping
Litmus Test
@ustinKnight
If a designer seems to be making design decisions
based solely on opinion or intuition, they aren’t
practicing design; they’re practicing art.
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Litmus Test
@ustinKnight
Focus on designers that can regularly
support their design decisions with

reliable data, research, or reason.
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Litmus Test
@ustinKnight
While design and art are both equally important
to society, if a designer is hired as a designer, they
should be practicing design.
Take a photo for safe keeping
2
DESIGN AND EGO
The incompatibilities between
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Real screen shots from a Creative Director’s portfolio
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uxd.to/design @ustinKnight
Feedback and
emotional
attachment
Attribution of
success and
failure
Data and
validation
Open-
mindedness
Collaboration
and teamwork
HUMILITY
THE MOST IMPORTANT QUALITY
A DESIGNER CAN POSSESS
uxd.to/design @ustinKnight
@ustinKnight
AustinKnight.com
uxd.to/design
@HubSpot
HubSpot.com

Design is not Art