The document discusses findings from the Global Remote Work Productivity Tracker on how working from home has affected productivity and the working day. Some key findings include:
- Working hours have shifted later in regions with many knowledge workers, by 30-60 minutes, while in the Midwest hours start earlier to support round-the-clock manufacturing.
- Collaboration app usage surged, with Zoom peaking at 574% growth and Microsoft Teams at 497% growth from their pre-pandemic baseline.
- Microsoft Teams has eaten into Skype for Business' share of the collaboration app market, remaining the global leader with 80% share among large enterprises.
The tracker aims to answer questions about the impact of
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The Global Remote Work Productivity Tracker, Volume 2: The Changing Behavior from Remote Work
1. The Global Remote Work
Productivity Tracker
Volume 2: The Changing Behavior
from Remote Work
2. THE ENFORCED CHANGE TO
WORK FROM HOME
HAS AFFECTED EVERYONE’S WORKING LIVES.
NOT JUST HOW WE INTERACT. BUT HOW WE SPEND OUR WORKING DAY.
3. PEOPLE WORKING FROM HOME ARE
MORE PRODUCTIVE
BETTER FLEXIBILITY. NO COMMUTE. BUT…
4. WHAT’S THE EFFECT ON
EMPLOYEE PRODUCTIVITY?
HOW HAS WORK FROM HOME AFFECTED THE AVERAGE WORKING DAY?
WHICH APPLICATIONS HAVE BECOME MORE CRITICAL?
IS THERE A CHANGE IN COLLABORATION APP MARKET LEADERS?
IS THIS THE NEW NORMAL?
5. THE GLOBAL REMOTE WORK PRODUCTIVITY
TRACKER
AIMS TO ANSWER THESE QUESTIONS
BASED ON DIGITAL EMPLOYEE EXPERIENCE DATA FROM MILLIONS OF DEVICES
MANAGED BY ATERNITY SAAS
6. THE WORKING DAY HAS SHIFTED: UNITED STATES
In regions with high
concentrations of
knowledge
workers, home
working hours have
shifted 30-60
minutes later
In the Midwest,
support for round-
the-clock
manufacturing
means that home
working hours
start on the 3rd
shift!
7. THE WORKING DAY HAS SHIFTED: EUROPE
More variation by
country due to
differences in
work cultures
and impact of the
pandemic
8. CHANGE IN COLLABORATION APP USAGE
All products experienced
massive growth from their
“base usage” levels on Feb 17
During the week of
March 30, Zoom
peaked at 574%,
followed by
Teams at 497%,
relative to “base
usage” levels
9. CHANGE IN COLLABORATION APP SHARE
Microsoft is still
the leader in global
enterprises, with
80% of the share.
With more advanced
collaboration
features, Teams ate
into the dominant
share of Skype for
Business
11. Get the full report
www.aternity.com/free-trial
Start a free trial
Editor's Notes
205 customers with users in the Midwest, including very large, global consumer goods manufacturers who have manufacturing plants at Jefferson City and Sikeston, Missouri where they run a 24 hour operation, as well as multiple global distribution & logistics companies who have land and river distribution sites in the mid west.
Sales – here are the company names. These are not public except Maersk, Simmons & Simmons, Baker Donelson. See industry specific slides that follow for detail.
Financial services – VISA, Wells Fargo, Bank of America, Citigroup, HSBC. https://www.value.today/world-top-companies/financial
Legal – Simmons & Simmons, Baker Donelson, Winston Strawn
Logistics & Transport – DSV, Maersk (OK to name publically)
Retail – CVS, Home Depot
Consumer Goods - Unilever