1. Asia L. Burgos
asialburgos@gmail.com
(414) 699-8721
Milwaukee, WI 53215
SKILLS
 Proficient in internet, mobile, computer, Microsoft Office Program (Word, PowerPoint, and Excel).
 Able to type 55 WPM
WORK EXPERIENCE
CapTel Inc.
Milwaukee, WI
Mar. 2015 – Aug. 2016
Captioning Assistant
 Handled multiple tasks while focused on a high amount of attention to detail.
 Utilized customer service and verbal communication skills.
 Managed and took calls at high volumes
Potawatomi Hotel and Casino
Milwaukee, WI
May 2014 – Mar. 2015
Sports Bar Host, Fire Pit Sports Bar & Grill
 Answered and handled basic guest inquiries and addressed guest concerns with immediate
resolve.
 Entered food orders; process credit card and other payment transactions.
 Operated the point of sales system.
BMO Harris Bradley Center
Milwaukee, WI
Oct. 2013 – Jan. 2015
Game Night Club Hostess, Milwaukee Bucks
 Greeted guests, reviewed their tickets, and escorted them to their seat.
 Answered guest questions and addressed their concerns.
 Assisted the wait and the bar staff.
Marquette University
Milwaukee, WI
Sept. 2012 – May 2014
Assistant Manager, Carpenter Tower Store
 Monitored the inventory of the store.
 Managed register by completing transactions and balancing drawer cash
 Performed and completed daily cash logs.
SERVICE
Marquette Dental Clinic Jan. 2015-May 2015
Milwaukee, WI
United Community Center, Adult Day Center (UCC) Sept. 2014-Dec. 2014
Milwaukee, WI
Pan-African Community Association (PACA) Jan. 2014 – May 2014
Milwaukee, WI
EDUCATION
Marquette University, Milwaukee, WI
Bachelor of Arts in College of Arts and Sciences
Major: Psychology
Minor: Human Resources, Spanish