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6 Key Elements of Change model
1. Ashutosh Rai
6 Key Elements of Change Model for
Agile Transformation
Inspired by Mary Lippitt & Tim Konster
2. Change Model Inspired by Mary Lippitt & Tim Konster
Vision Consensus Incentive Resource Plan ChangeSkills
Elements for Transformation
Vision
Orientation
Skills
Motivations
Means
Strategy
3. Change Model Inspired by Mary Lippitt & Tim Konster
Vision Consensus Incentive Resource Plan ChangeSkills
Its not about how to get these elements but,
what if any of these elements are missing?
Vision Consensus Incentive Resource Plan ConfusionSkills
Vision Consensus Incentive Resource Plan InterruptionSkills
Vision Consensus Incentive Resource Plan ConcernsSkills
Vision Consensus Incentive Resource Plan ResistanceSkills
Vision Consensus Incentive Resource Plan FrustrationSkills
Vision Consensus Incentive Resource Plan TreadmillSkills
4. Change Model Inspired by Mary Lippitt & Tim Konster
Vision Consensus Incentive Resource Plan ChangeSkills
• This model is a very generic model for any technical or non technical change.
• Lets see how this will impact an agile transformation.
5. Change Model Inspired by Mary Lippitt & Tim Konster
Lack of Vision “Confusion”
Vision Consensus Incentive Resource Plan ConfusionSkills
Leadership and engineering generally have very different vision for Agile
Transformation
Individuals at all level in organisation have a different vision for Agile
Transformation.
Business and engineering wants exactly opposite outcomes from the Agile
Transformation
Different people in same organisation work towards different directions
What is mean by Agile?
Different people answer it differently.
Redesign business to be more quick
Redesign Technical team to be more responsive
Do what we were doing before in shorter iterations
Implementing Scrum organisation wide.
6. Change Model Inspired by Mary Lippitt & Tim Konster
Management Consequences
Pushing a change without having a clear vision lead to the perception that
“Leadership does not know what they are doing and how will it help”
Lack of Vision “Confusion”
Vision Consensus Incentive Resource Plan ConfusionSkills
Why do we need to change?
What is the expected outcome from this transformation
Do Agile really works for organisation like ours.
How will it impact me?
7. Change Model Inspired by Mary Lippitt & Tim Konster
Lack of Vision “Confusion”
Vision Consensus Incentive Resource Plan ConfusionSkills
What is a Vision?
A clear and complete picture of the expected outcome
What do we mean by Agile (For our organisation)?
What do we need to transform?
What benefits are we expects from this transformation
How will this transformation effect any individual specifically.
Certain areas organisation should be very clear before agile transformation.
8. Change Model Inspired by Mary Lippitt & Tim Konster
Missing Consensus results “Interruptions”
Vision Consensus Incentive Resource Plan InterruptionSkills
What will it result?
Scrum-But
Mini Waterfalling
No energy to overcome minor obstacles
Resistance from different people for different reasons
Management Consequences
Pushing a change without Consensus lead to perception that
“Leadership does not care about us”
9. Change Model Inspired by Mary Lippitt & Tim Konster
Missing Consensus results “Interruptions”
Vision Consensus Incentive Resource Plan InterruptionSkills
How can we Attain Consensus?
Clearly defining vision is essential
Building Consensus is an leadership activity and not a management activity.
Building Consensus required a lot of internal communication
Every one to be heard and understand
The consensus process may impact the original vision.
10. Change Model Inspired by Mary Lippitt & Tim Konster
Missing Skills results “Concerns”
What will it result?
You cant force someone to do something he/she is not capable of.
Trying to compel people of doing something they do not have skills de motivate
them and create concerns.
Management Consequences
Pushing a change without having required Skills lead to perception that
“Leadership is unreasonable”
Vision Consensus Incentive Resource Plan ConcernsSkills
11. Change Model Inspired by Mary Lippitt & Tim Konster
Missing Skills results “Concerns”
Vision Consensus Incentive Resource Plan ConcernsSkills
How can we develop Skills?
Formal required trainings
Understanding of required skills
Helping people to understand the advantage of developing skills
Mentoring people
Coaching people
12. Change Model Inspired by Mary Lippitt & Tim Konster
Lack of Incentives results “Resistance”
What will it result?
People resist making change that is not of their interest.
Change require justification
Management Consequences
Pushing a change without Incentive created the perception that
“Leadership is taking advantage of us”
Vision Consensus Incentive Resource Plan ResistanceSkills
13. Change Model Inspired by Mary Lippitt & Tim Konster
Incentive is very broad concept
Incentive do not have to be money always
Incentive do not have to be tangible
How change will help to grow each individual.
This is a discussion with each individual
Lack of Incentives results “Resistance”
Vision Consensus Incentive Resource Plan ResistanceSkills
14. Change Model Inspired by Mary Lippitt & Tim Konster
Lack of Resources results “Frustration”
What will it result?
Team may want to implement the change but without necessary resources they
feel they are being prevented from making the change
Management Consequences
Pushing a change without providing required Resources created the
perception that
“Leadership does not really mean it”
Vision Consensus Incentive Resource Plan FrustrationSkills
15. Change Model Inspired by Mary Lippitt & Tim Konster
Important Resource types
Access of requires trainings
Providing requires Coaching
Required licences of different tools
Adequate access for transformation material
Lack of Resources results “Frustration”
Vision Consensus Incentive Resource Plan FrustrationSkills
16. Change Model Inspired by Mary Lippitt & Tim Konster
Lack of Action Plan results “Treadmill”
What will it result?
If people are not aware what to do they will just do whatever they will fill
required.
Management Consequences
Pushing a change without an Action Plan created an perception that
“Leadership is not committed to change”
Vision Consensus Incentive Resource Plan TreadmillSkills
17. Change Model Inspired by Mary Lippitt & Tim Konster
Important aspect of Action Plan
Who, What, When, Where, Why and How?
Overcommunication of action plan is essencial.
Lack of Action Plan results “Treadmill”
Vision Consensus Incentive Resource Plan TreadmillSkills
18. Change Model Inspired by Mary Lippitt & Tim Konster
Vision Consensus Incentive Resource Plan ChangeSkills
Summary
Vision Consensus Incentive Resource Plan ConfusionSkills
Vision Consensus Incentive Resource Plan InterruptionSkills
Vision Consensus Incentive Resource Plan ConcernsSkills
Vision Consensus Incentive Resource Plan ResistanceSkills
Vision Consensus Incentive Resource Plan FrustrationSkills
Vision Consensus Incentive Resource Plan TreadmillSkills