Arlene Y. Gómez Rivera is seeking a challenging career opportunity and has over 20 years of experience in management, customer service, and administrative roles. She has worked as a lunch monitor supervisor, bus monitor, assistant manager, supervisor, credit analyst, and assistant manager. Her experience includes maintaining order and safety of students, inspecting vehicles, preparing schedules, analyzing financial reports, conducting meetings, and resolving customer complaints. She has a Bachelor's degree in Business Administration from the University of Puerto Rico Cayey Campus.

1. Arlene Y. Gómez Rivera
Urb. Vista del Sol C-34
Coamo, Puerto Rico 00769
E-mail: barbieay2@yahoo.com
Cell: 939-252-3210
Home: 787-803-0805
Objective
I am currently seeking a challenging career opportunity and I am submitting my resume
for your review. In advance, thank you for your time and consideration.
Experience
DoDEA Camp Humphreys School (08/2010 - 06/2012) - Lunch Monitor Supervisor
Duties: Maintaining order, accountability, and safeguard of all student personnel at
Humphreys American School, South Korea.
Computer Universal Inc Camp Humphreys School (08/2011 – 06/2012) – Bus Monitor
Duties: Inspect vehicles for bombs or any tampering. While in route make judgment
decisions with local national bus drivers. Ensure students arrive on time and safe to
their destination. Endure extreme weather conditions.
SUPERMERCADOS GRANDE (04/2005 - 10/2005) - Assistant Manager
Duties: To give support to the manager in all the clerical activities. Prepare employee
work schedules and assign tasking. Print products request to ours sellers and maintain
accountability. Review and update prices weekly. Operate cash machine.
Formica Corporation (05/1998 - 06/2000) - Supervisor/ Customer Service
Duties: Central American sales sub manager. Call center supervisor for sales,
quotations, inquiry and information. Sales coordinator for products, special offers to the
sales force. Sales assistant to our Latin American and Virgin Islands representative.
Expedite re-order reports for inventory products and expedite purchase order as
needed. Daily follow-up on air express purchase orders and weekly follow-up on ocean

2. freight shipments. Responsible for proper inventory products and equipment. Review
and analysis of inventory levels and movement. Conduct profits results meeting with
General Manager and sales team.
Caribbean Craftmatic, Inc. (03/1995 - 05/1998) - Credit Analyst - Finance Department
Duties: Receive all the contracts from the salespeople. Prepare credit reports for all
contracts. In charge of processing contracts between bank institutions and customer.
Analyze all denied loans to give them a second chance. Prepare and conduct financial
seminars to salespersons. Conduct meetings with several bank institutions.
Sears Roebuck (02/1994 - 03/1995) - Assistant Manager
Duties: To give support to the manager in all the clerical activities. Prepare schedule of
employees and assign tasking. Resolve complaints from customers. Cashier. Prepare
store displays weekly.
Professional Education
University of Puerto Rico Cayey Campus (08/1987 - 05/1992)
BS Business Administration, Positive Education - (CADE) Circle of Business
Administration member from 1989-1992
References
Available upon request.