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  FQAS 2013
Predictors of Users' Willingness 
to Personalize Web Search
Arjumand Younus
Joint PhD Candidate @ National University of Ireland, Galway and 
University of Milano­Bicocca, Italy
Colm O'Riordan
National University of Ireland, Galway
Gabriella Pasi
University of Milano­Bicocca, Italy
  FQAS 2013
Outline
1.Introduction: Privacy concerns with personalized web
search
2.Proposed analysis for users willing to personalize web
search
1. Methodology
3. Study Results
1.Prediction model for web search personalization willingness
4.Future Work
5.Conclusions
  FQAS 2013
1. Introduction: What are
the Concerns Regarding
Web Search
Personalization?
  FQAS 2013
Concerns with web search personalization
Personalized Web search has emerged as a
promising solution to improve the search quality.
However, privacy remains a big concern
iGoogle shutting down in November, 2013
Why are users concerned about privacy with
Web search personalization?
Accumulation of search history: query logs,
clickthrough data etc.
  FQAS 2013
New form of interaction on the web
“Web users now on Facebook longer than Google”
CNN, September 2010
  FQAS 2013
The value of new form of data
Social data is being exploited as a new means for Web search
personalization
Bookmarks
Facebook status updates
Tweets
  FQAS 2013
The value of new form of data
Social data is being exploited as a new means for Web search
personalization
Bookmarks
Facebook status updates
Tweets
This however does not solve the privacy concern
  FQAS 2013
2. Proposed Direction for Analysis of
Users Willing to Personalize Web
Search
  FQAS 2013
Correlation between social network usage
patterns and web search personalization
willingness
We investigate if the social network usage
patterns can provide an indication of Web search
personalization willingness
Consider user A highly active on social networks
communicating thoughts on range of topics
Consider user B less active sharing thoughts on
limited topics
  FQAS 2013
Correlation between social network usage
patterns and web search personalization
willingness
We investigate if the social network usage
patterns can provide an indication of Web search
personalization willingness
Consider user A highly active on social networks
communicating thoughts on range of topics
Consider user B less active sharing thoughts on
limited topics
It would be interesting to investigate correlations of 
behaviors of users A and B and their openness to Web 
search personalization
  FQAS 2013
2.1. Methodology
12
User survey methodology
Design of a user survey to investigate
Social network usage patterns of users
Privacy concerns users have with respect to Web
search personalization
Various SNS tools investigated in detail along with
different characteristics of SNS usage
Large-scale user survey in two parts
First part: 380 respondents from various countries
Second part: 113 respondents from various countries
13
Information about survey
respondents (1/2)
Gender N (%)
Male 235 (61.8%)
Female 145 (38.2%)
Location N (%)
Europe 206 (54.2%)
America 21 (5.5%)
Asia 153 (40.3%)
Age N (%)
10-20 0 (0%)
21-30 259 (68.2%)
31-40 87 (22.9%)
41-50 19 (5%)
Above 50 15 (3.9%)
14
Information about survey
respondents (2/2)
SNS Tool Details N (%)
Facebook Presence 356 (93.7%)
Twitter Presence 241 (63.4%)
Google+ Presence 239 (62.9%)
LinkedIn Presence 272 (71.6%)
Bookmarking Sites
Presence
60 (15.8%)
SNS Usage Details N (%)
Facebook as Most
Used
325 (85.5%)
Twitter as Most
Used
106 (27.9%)
Google+ as Most
Used
30 (7.9%)
LinkedIn as Most
Used
17 (4.5%)
15
Measures and variables
investigated (1/4)
Personalized Web Search Results Considered as
Useful
N (%)
Yes
No
188 (49.5%)
192 (50.5%)
Awareness about Personalization Feature of Web
Search Engines
N (%)
Yes
No
275 (72.4%)
105 (27.6%)
Awareness about Web Search Engines using Search
History Data
N (%)
Yes
No
337 (88.7%)
43 (11.3%)
Comfortable with Web Search Engines using Search
History Data
N (%)
Yes
No
196 (51.6%)
184 (48.4%)
16
Measures and variables
investigated (2/4)
Frequency of Posting on Facebook MEAN (SD)
Yes
No
2.99 (0.95)
Frequency of Facebook Likes MEAN (SD)
Yes
No
3.22 (0.94)
No. of Facebook Friends N (%)
Less than 100
100 – 200
200 – 300
300 – 400
400 – 500
More than 500
62 (17.4%)
88 (24.7%)
85 (23.9%)
50 (14.0%)
28 (7.9%)
43 (12.1%)
17
Measures and variables
investigated (3/4)
Survey respondents who used Twitter asked to provide
Twitter handle through which we extracted
Number of mentions
Number of retweets
Number of topics in tweets of survey respondents
18
Measures and variables
investigated (4/4)
Ever Used Social Networks for Information-Seeking N (%)
Yes
No
272 (71.6%)
108 (28.4%)
Q&A Activity on Social Networks Considered as
Useful
N (%)
Yes
No
187 (49.2%)
193 (50.8%)
Frequency of Asking Questions on SNS MEAN (SD)
1.99 (0.95)
Frequency of Considering Answers on SNS More
Reliable than Search Engines
MEAN (SD)
2.38 (1.03)
  FQAS 2013
3. Study Results
  FQAS 2013
Analysis of personalization
willingness (1/6)
WP AP AH WH
Male 1.635** 2.643** 6.318*** 1.480*
American 0.001 0.004 4.478 0.002
Asian 0.001 0.003 0.004 0.001
European 0.001 0.004 0.001 0.001
Age 1.069 0.997 0.981 0.841
Note *p<.05, **p<.01, ***p<.001
WP: Willingness for Web search 
personalization
AP: Awareness of personalization
feature in Web search engines
AH: Awareness of fact that search 
engines use search history data 
for personalization
WH: Comfort level with fact that 
search engines use search history 
data for personalization
  FQAS 2013
Analysis of personalization
willingness (2/6)
WP AP AH WH
Facebook
Presence
0.982 0.561 0.860 1.844
Twitter
Presence
1.544* 1.692 3.651*** 1.519*
Google+
Presence
1.816*** 1.427 1.364 1.626**
LinkedIn
Presence
0.940 2.475* 2.031** 1.150
Bookmarking
Sites Presence
1.289 2.535 1.153 1.771**
Note *p<.05, **p<.01, ***p<.001
  FQAS 2013
Analysis of personalization
willingness (3/6)
WP AP AH WH
High Usage of
Facebook
1.599 0.736 0.488 1.222
High Usage of
Twitter
1.166* 1.574 3.986** 1.353
High Usage of
Google+
3.042*** 1.565 0.637 2.292**
High Usage of
LinkedIn
1.193 2.069 1.127 0.971
Note *p<.05, **p<.01, ***p<.001
  FQAS 2013
Analysis of personalization
willingness (4/6)
WP AP AH WH
Facebook
Usage
Frequency
0.898 1.204 1.051 1.231
Facebook
Posting
Frequency
1.637*** 0.450* 0.893 1.246
Facebook
Liking
Frequency
0.920 1.776 0.922 0.924
No. of
Facebook
Friends
0.873* 1.031 1.181 0.899
Note *p<.05, **p<.01, ***p<.001
  FQAS 2013
Analysis of personalization
willingness (5/6)
WP AP AH WH
Twitter
Mentions
1.000 0.983 0.997 0.998*
Twitter
Retweets
1.001 0.982 0.999 0.999
No. of Topics
in Tweets
0.997 0.969 1.036 1.012
No. of Tweets 0.999 1.015* 1.001 1.001*
Note *p<.05, **p<.01, ***p<.001
  FQAS 2013
Analysis of personalization
willingness (6/6)
WP AP AH WH
Prefers Q&A Activity on SNS 1.000 0.983 0.997 0.998*
Considers Q&A Activity on
SNS Useful
1.001 0.982 0.999 0.999
Frequency of Q&A Activity
on SNS
0.997 0.969 1.036 1.012
Frequency of Considering
Responses from SNS More
Useful than Search Engines
0.999 1.015* 1.001 1.001*
Note *p<.05, **p<.01, ***p<.001
  FQAS 2013
3.1. Prediction Model for Web
Search Personalization Willingness
27
Prediction model details
Goal
To see if prediction accuracy would be sufficient for a
real personalized Web search system
To explore the value of various types of information in
the process of automatically determining willingness for
Web search personalization
Second set of user survey data (113 respondents) used
as test data
Data collected in first phase (380 respondents) used as
training data
Support vector machines utilized for prediction model
28
Prediction model results
  FQAS 2013
4. Future Work
30
Implications
Users' privacy concerns are a significant challenge within
the domain of Web search personalization
We can use inferences from social network usage
patterns to address the question of when to personalize
and when not to personalize
This work serves as first step in direction of understanding
target audience of personalized search systems
We aim to incorporate more aspects of user dimensions
(via social traces left by users) in personalized search
algorithms
  FQAS 2013
5. Conclusions
32
Summary
Utilized survey methodology to gather relevant data and
investigating correlations between users' social network
usage patterns and their openness to opt for Web search
personalization
SNS features such as user's presence/absence and
amount of usage activity on particular social networking
platforms along with his Q&A activity on social networks
provide valuable insights
Significant implications for design of future personalized
search and social search applications
  FQAS 2013
Thanks for your attention!
Questions?
Arjumand Younus
Email: arjumand.younus@nuigalway.ie
Twitter: @ArjumandYounus

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Predictors of Users' Willingness to Personalize Web Search: FQAS2013

  • 2.   FQAS 2013 Outline 1.Introduction: Privacy concerns with personalized web search 2.Proposed analysis for users willing to personalize web search 1. Methodology 3. Study Results 1.Prediction model for web search personalization willingness 4.Future Work 5.Conclusions
  • 3.   FQAS 2013 1. Introduction: What are the Concerns Regarding Web Search Personalization?
  • 4.   FQAS 2013 Concerns with web search personalization Personalized Web search has emerged as a promising solution to improve the search quality. However, privacy remains a big concern iGoogle shutting down in November, 2013 Why are users concerned about privacy with Web search personalization? Accumulation of search history: query logs, clickthrough data etc.
  • 5.   FQAS 2013 New form of interaction on the web “Web users now on Facebook longer than Google” CNN, September 2010
  • 6.   FQAS 2013 The value of new form of data Social data is being exploited as a new means for Web search personalization Bookmarks Facebook status updates Tweets
  • 7.   FQAS 2013 The value of new form of data Social data is being exploited as a new means for Web search personalization Bookmarks Facebook status updates Tweets This however does not solve the privacy concern
  • 8.   FQAS 2013 2. Proposed Direction for Analysis of Users Willing to Personalize Web Search
  • 9.   FQAS 2013 Correlation between social network usage patterns and web search personalization willingness We investigate if the social network usage patterns can provide an indication of Web search personalization willingness Consider user A highly active on social networks communicating thoughts on range of topics Consider user B less active sharing thoughts on limited topics
  • 10.   FQAS 2013 Correlation between social network usage patterns and web search personalization willingness We investigate if the social network usage patterns can provide an indication of Web search personalization willingness Consider user A highly active on social networks communicating thoughts on range of topics Consider user B less active sharing thoughts on limited topics It would be interesting to investigate correlations of  behaviors of users A and B and their openness to Web  search personalization
  • 12. 12 User survey methodology Design of a user survey to investigate Social network usage patterns of users Privacy concerns users have with respect to Web search personalization Various SNS tools investigated in detail along with different characteristics of SNS usage Large-scale user survey in two parts First part: 380 respondents from various countries Second part: 113 respondents from various countries
  • 13. 13 Information about survey respondents (1/2) Gender N (%) Male 235 (61.8%) Female 145 (38.2%) Location N (%) Europe 206 (54.2%) America 21 (5.5%) Asia 153 (40.3%) Age N (%) 10-20 0 (0%) 21-30 259 (68.2%) 31-40 87 (22.9%) 41-50 19 (5%) Above 50 15 (3.9%)
  • 14. 14 Information about survey respondents (2/2) SNS Tool Details N (%) Facebook Presence 356 (93.7%) Twitter Presence 241 (63.4%) Google+ Presence 239 (62.9%) LinkedIn Presence 272 (71.6%) Bookmarking Sites Presence 60 (15.8%) SNS Usage Details N (%) Facebook as Most Used 325 (85.5%) Twitter as Most Used 106 (27.9%) Google+ as Most Used 30 (7.9%) LinkedIn as Most Used 17 (4.5%)
  • 15. 15 Measures and variables investigated (1/4) Personalized Web Search Results Considered as Useful N (%) Yes No 188 (49.5%) 192 (50.5%) Awareness about Personalization Feature of Web Search Engines N (%) Yes No 275 (72.4%) 105 (27.6%) Awareness about Web Search Engines using Search History Data N (%) Yes No 337 (88.7%) 43 (11.3%) Comfortable with Web Search Engines using Search History Data N (%) Yes No 196 (51.6%) 184 (48.4%)
  • 16. 16 Measures and variables investigated (2/4) Frequency of Posting on Facebook MEAN (SD) Yes No 2.99 (0.95) Frequency of Facebook Likes MEAN (SD) Yes No 3.22 (0.94) No. of Facebook Friends N (%) Less than 100 100 – 200 200 – 300 300 – 400 400 – 500 More than 500 62 (17.4%) 88 (24.7%) 85 (23.9%) 50 (14.0%) 28 (7.9%) 43 (12.1%)
  • 17. 17 Measures and variables investigated (3/4) Survey respondents who used Twitter asked to provide Twitter handle through which we extracted Number of mentions Number of retweets Number of topics in tweets of survey respondents
  • 18. 18 Measures and variables investigated (4/4) Ever Used Social Networks for Information-Seeking N (%) Yes No 272 (71.6%) 108 (28.4%) Q&A Activity on Social Networks Considered as Useful N (%) Yes No 187 (49.2%) 193 (50.8%) Frequency of Asking Questions on SNS MEAN (SD) 1.99 (0.95) Frequency of Considering Answers on SNS More Reliable than Search Engines MEAN (SD) 2.38 (1.03)
  • 20.   FQAS 2013 Analysis of personalization willingness (1/6) WP AP AH WH Male 1.635** 2.643** 6.318*** 1.480* American 0.001 0.004 4.478 0.002 Asian 0.001 0.003 0.004 0.001 European 0.001 0.004 0.001 0.001 Age 1.069 0.997 0.981 0.841 Note *p<.05, **p<.01, ***p<.001 WP: Willingness for Web search  personalization AP: Awareness of personalization feature in Web search engines AH: Awareness of fact that search  engines use search history data  for personalization WH: Comfort level with fact that  search engines use search history  data for personalization
  • 21.   FQAS 2013 Analysis of personalization willingness (2/6) WP AP AH WH Facebook Presence 0.982 0.561 0.860 1.844 Twitter Presence 1.544* 1.692 3.651*** 1.519* Google+ Presence 1.816*** 1.427 1.364 1.626** LinkedIn Presence 0.940 2.475* 2.031** 1.150 Bookmarking Sites Presence 1.289 2.535 1.153 1.771** Note *p<.05, **p<.01, ***p<.001
  • 22.   FQAS 2013 Analysis of personalization willingness (3/6) WP AP AH WH High Usage of Facebook 1.599 0.736 0.488 1.222 High Usage of Twitter 1.166* 1.574 3.986** 1.353 High Usage of Google+ 3.042*** 1.565 0.637 2.292** High Usage of LinkedIn 1.193 2.069 1.127 0.971 Note *p<.05, **p<.01, ***p<.001
  • 23.   FQAS 2013 Analysis of personalization willingness (4/6) WP AP AH WH Facebook Usage Frequency 0.898 1.204 1.051 1.231 Facebook Posting Frequency 1.637*** 0.450* 0.893 1.246 Facebook Liking Frequency 0.920 1.776 0.922 0.924 No. of Facebook Friends 0.873* 1.031 1.181 0.899 Note *p<.05, **p<.01, ***p<.001
  • 24.   FQAS 2013 Analysis of personalization willingness (5/6) WP AP AH WH Twitter Mentions 1.000 0.983 0.997 0.998* Twitter Retweets 1.001 0.982 0.999 0.999 No. of Topics in Tweets 0.997 0.969 1.036 1.012 No. of Tweets 0.999 1.015* 1.001 1.001* Note *p<.05, **p<.01, ***p<.001
  • 25.   FQAS 2013 Analysis of personalization willingness (6/6) WP AP AH WH Prefers Q&A Activity on SNS 1.000 0.983 0.997 0.998* Considers Q&A Activity on SNS Useful 1.001 0.982 0.999 0.999 Frequency of Q&A Activity on SNS 0.997 0.969 1.036 1.012 Frequency of Considering Responses from SNS More Useful than Search Engines 0.999 1.015* 1.001 1.001* Note *p<.05, **p<.01, ***p<.001
  • 26.   FQAS 2013 3.1. Prediction Model for Web Search Personalization Willingness
  • 27. 27 Prediction model details Goal To see if prediction accuracy would be sufficient for a real personalized Web search system To explore the value of various types of information in the process of automatically determining willingness for Web search personalization Second set of user survey data (113 respondents) used as test data Data collected in first phase (380 respondents) used as training data Support vector machines utilized for prediction model
  • 30. 30 Implications Users' privacy concerns are a significant challenge within the domain of Web search personalization We can use inferences from social network usage patterns to address the question of when to personalize and when not to personalize This work serves as first step in direction of understanding target audience of personalized search systems We aim to incorporate more aspects of user dimensions (via social traces left by users) in personalized search algorithms
  • 32. 32 Summary Utilized survey methodology to gather relevant data and investigating correlations between users' social network usage patterns and their openness to opt for Web search personalization SNS features such as user's presence/absence and amount of usage activity on particular social networking platforms along with his Q&A activity on social networks provide valuable insights Significant implications for design of future personalized search and social search applications
  • 33.   FQAS 2013 Thanks for your attention! Questions? Arjumand Younus Email: arjumand.younus@nuigalway.ie Twitter: @ArjumandYounus