The document discusses employee empowerment in organizations. It describes empowerment as passing authority and responsibility to lower levels with the right information, knowledge, power, and rewards. Empowered organizations have flat hierarchies, loose guidelines, accountability, high performance expectations, open communication, and value employee satisfaction. Guidelines for introducing empowerment include understanding the goals, selecting strong leaders, involving people in planning, providing new skills training, and acknowledging achievements. Factors like technology, customers, and the organization itself can affect empowerment. The empowerment cycle involves experience, discussing reasons for de-empowerment and empowerment, choosing an issue to work on, identifying power bases, and developing action plans. Empowerment can increase speed, cross-

1. Presented By:
Apoorva
MBA(5yr)-7 Sem.

2. • Empowerment is the process of passing
authority and responsibility to individuals
at lower levels in the organisational
hierarchy.
• Employees at the lowest hierarchal levels
must have the right mix of information,
knowledge, power and rewards.

3. Dimensions of Empowerment
• Communication
•Value of people
•Ambiguity
• Concept of Power
•Information
•Learning

4. Characteristics of Empowered
Organisation
• They invest a lot of time and effort in
hiring.
• Their organisational hierarchy is
flat.
• They set loose guidelines.
• Accountability is paramount.
•High quality performance is always
expected.
• openness and strong communication
are encouraged.
• Employee satisfaction are core value.

5. Guidelines for Introducing
Empowerment
• Understand why the organisation is
making the change and what it wants
to achieve.
• Select strong leaders to head the
change.
• Involve people in planning how to
introduce empowerment.
• Provide training in new skills and
behaviours.
•Acknowledge and reward
achievements.

6. Factors Affecting Empowerment
Technology Customers Organisation

7. Empowerment Cycle
1
2
3
4
5
Recall, Depowering
& Empowering
Experience
Discuss Reasons for
Depowerment &
Empowerment
Choose One Issue,
Problem or Project,
to work on
Identify Potential
Power Bases
Develop and
Implement Action
Plans

8. Merits :
• Speed
• Formation of important cross-
functional links
• Morale
• Compensation for limited
career paths

9. Demerits:
• Greater potential for chaos
• Breakdown of hierarchical control
• Demoralisation

10. Requisites for
Success of
Empowerment
360 – degree
feedback
Variable
Rewards
with some
Group
Component
Error
Tolerance
Generalist
Managers
and
Employees
Enhanced
Communication
Trust and
Support of
Management