1. How to Make the Most of Your
Managed IT Services?
www.apixel.com.sg
2. Opting for managed IT services is
quite beneficial for your small
business, especially when you can’t
afford hiring more staff and
purchasing equipment. Besides
facilitating your business with email
hosting or customer relationship
management, managed IT
services let your IT staff focus on
more strategic projects.
3. Establish Clear Roles:
Always be very particular when
determining the roles for
functioning and reporting. This is
especially crucial if in-house IT team
is coordinating with the managed
service provider, as it helps in
keeping redundant job functions
that cause weak performance and
resource conflict.
4. Treat YourProviderlike An Internal
Department:
Establishing an open line of
communication is important to
receive the most from your managed
services provider. They more your
providers get familiar with your
requirements and business model,
the better they assist you.
5. Know Your Requirements:
Make sure to know what services you
need so that a vendor can customize
accordingly. Otherwise, you are likely to
face the issues down the road, such as
an insufficient technological capacity to
address your business needs.
6. Build a Long TermRelationship with
YourMSP:
If your MSP is good and meets your
needs as you sale up or down, you
should build a sustainable and
proactive relationship with them.
However, you should move on if your
MSP fails to keep pace with your
business growth.