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Marc Belaiche Toronto Entrepreneurs Strategies for Employee Retention May 2012 Presentation

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2012 Toronto Entrepreneurs Conference - Marc Belaiche

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Marc Belaiche Toronto Entrepreneurs Strategies for Employee Retention May 2012 Presentation

  1. 1. Strategies for Employee Retention in Changing Demographics Marc Belaiche, CA President TorontoJobs.ca 1
  2. 2. Agenda• 4 Generations in the Workplace• Characteristics of Generations• 10 Ways to Increase Retention• Conclusion/Questions 2
  3. 3. 4 Generations in Workplace•Veterans – 65+ years old•Baby Boomers – 45-65 years old•Generation X – 30-45 years old•Generation Y – 15-30 years old•Next Generation Z – less than 15years old 3
  4. 4. Veterans - Characteristics•Disciplined•Respect for authority•More of an individualapproach•Face-to-face interaction•Duty before fun•Work is obligation•Follows rules 4
  5. 5. Baby Boomers - Characteristics•Era of optimism, opportunity•Workaholics•Love meetings•Money/Title/Recognition isimportant•Doesn’t balance work/familywell•Personal fulfillment from work 5
  6. 6. Gen X - Characteristics •Both parents work/Rising divorce rates •Downsizings •Challenge •Balance family/work •Use Technology •Not as quick to job hop 6
  7. 7. Gen Y - Characteristics •Technologically proficient •Fast learners •Multi-task •Participate/group •Balance family/work •Don’t job hop 7
  8. 8. Gen Y - Characteristics 8
  9. 9. Gen X - Characteristics 9
  10. 10. Top TenWays to Work Better Between Generations 10
  11. 11. 10 Ways to Work Better Between Generations 1. Feedback 11
  12. 12. 10 Ways to Work Better Between Generations 2. Embrace technology 12
  13. 13. 10 Ways to Work Better Between Generations “I wish I could spend a half an hour showing my (old) boss tips on EXCEL” Quote from a Generation Y 13
  14. 14. 10 Ways to Work Better Between Generations GM, GE – Younger employees teaching older employees – email, computers 14
  15. 15. 10 Ways to Work Better Between Generations3. Set upteams/allow forindependence 15
  16. 16. 10 Ways to Work Better Between Generations 4. Provide tools 16
  17. 17. 10 Ways to Work Better Between Generations5. Be flexible –benefits, hours,rewards, etc.(Survey) 17
  18. 18. 10 Ways to Work Better Between Generations38% of Canadian CEOs…. incentivize youngerworkers differently thanothers (46% globally) Source: PWC CEO Survey 2011 18
  19. 19. 10 Ways to Work Better Between Generations6. Set rules andexpectations – e.g.Office Manual 19
  20. 20. 10 Ways to Work Better Between Generations 7. Communicate 20
  21. 21. 10 Ways to Work Better Between Generations “These kids come in here thinking they know everything…” Quote from a Baby Boomer 21
  22. 22. 10 Ways to Work Better Between Generations 8. Challenge 22
  23. 23. 10 Ways to Work Better Between Generations9. Ask forfeedback – Howcan we workbetter? 23
  24. 24. 10 Ways to Work Better Between Generations10. Give multipleprojects/deadlines 24
  25. 25. 10 Ways to Work Better Between Generations“Every generation imaginesitself to be more intelligent thanthe one that went before it, andwiser than the one that comesafter it.” George Orwell 25
  26. 26. “My Generation” The SongThe Who – 1965Green Day – 1992Limp Bizkit - 2000Oasis – 2002Hilary Duff – 2004 26
  27. 27. Conclusion •Understand and acknowledge differences •Adapt to generations •Manage differently •Boomers won’t leave/Generation mix •Offer various rewards •Communicate! 27
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  29. 29. WebsiteRecruitment DivisionOutplacement 29
  30. 30. Thank-you Marc Belaiche, C.A. President TorontoJobs.ca Marc.Belaiche@TorontoJobs.ca 905-566-5627x2873 30

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