1. Lilbert D. Jones, III
8221 Bertini Road, Apartment #123  Raleigh, NC 27616 732.447.6090  bjones70@gmail.com
PROFILE: Senior Network Engineer / Network Security
~ Offers 17+ years of progressive experience in information management and network engineering ~
Highly qualified and extensively trained IT professional with over 17 years of systems engineering and project lead experience who
excels at leading cross-functional teams and coordinating multiple simultaneous projects. Solutions-oriented engineer with notable
success directing a broad range of IT initiatives while participating in planning and implementation of systems solutions. Currently
seeking a position as a network engineer with a focus in network forensics and security.
 Superior skills in quickly identifying offending system issues and configuring and implementing resolutions within the framework
of policies and procedures.
 Well regarded for aggressively seeking to best understand business needs and working towards providing technical solutions to
address those needs.
 Ability to meet Service Level Agreements and maintain 100% system reliability and availability.
 Adhering to departmental change management procedures and establishing and maintaining a 100% success rate on changes
applied.
 Earned Cisco Certified Network Associate credential.
 Cisco Certified Network Professional and Wireshark Certified Network Analyst certification pending summer, 2014.
Strengths include:
Risk Controls | Network Architecture | Critical Migration | Primary Problem Diagnosis
Troubleshooting | Quality Assurance | Project Management | Vendor Relations | Work Flow Planning
Customer Support | Global Network Operations
SELECTED CAREER HIGHLIGHTS INCLUDE:
 Prevented multi-million dollar loss by quickly identifying offending host in a Layer 2 broadcast storm; isolated it from the
network to prevent any downstream impact.
 Ranked in the top five out of 52 Technology Operations Analysts for overall service delivery and customer satisfaction as
determined by customer feedback.
 Integrally involved in a seamless migration of 2500+ users from Token Ring to Ethernet in an aggressive six-month time
frame; meticulously planned work flow to maximize efficiency.
 Designed and implemented a Wide Area Network optimization solution at 44 domestic and international branch offices in
need of additional bandwidth saving the firm $1.5MM in recurring costs.
TOOLS
Wireshark | Ethereal | Opnet ACE Analyst | Network General Sniffer | Nagios | HttpWatch | Fiddler | Concord eHealth
HP OpenView | Netcool | SMARTS InCharge | SevOne | NetQos | WinSCP | FileZilla | SecureCRT | PuTTY| 3CDaemon
HP Network Automation | Kiwi CatTools | VitalQIP | Cisco Secure Access Control Server (ACS) | Cisco WCS | LogLogic
Cyber-Ark Enterprise Password Vault
PROTOCOLS
Ethernet | Fast Ethernet | EtherChannel | Gigabit Ethernet | TenGigabit Ethernet | VTP | STP | RSTP | 802.IQ | ISL | CDP | ARP
Token Ring | Token Ring FDDI | Leased Lines | Frame Relay | SONET | DWDM | OCx | DS1 | DS3 | T1 | T3 | ISDN | PRI/BRI | ATM |
MPLS | PPP | TCP/IP | EIGRP | OSPF | BGP | RIP | HSRP
VRRP | NAT/PAT | DHCP | DNS | SMTP | FTP | TFTP | SSH | Telnet | HTTP | HTTPS | NTP | PTP
LDAP | IPsec | RDP | TACACS

2. Lilbert D. Jones, III | 732.447.6090 | bjones70@gmail.com | Page 2 of 2
SOFTWARE
Cisco IOS | IOS XR | NX-OS | CatOS | CiscoWorks LMS | Websense | HP Service Manager | Microsoft Office | Microsoft Visio
Peregrine ServiceCenter | Adobe Acrobat Pro | Checkpoint Smart Domain Manager
Checkpoint Provider-1 | Adaptive Security Device Manager (ASDM) | AppViewX
Cisco Applications Network Manager (ANM) | Solarwinds | Snagit
HARDWARE
Cisco 1800/1900/2500/2600/2800/2900/3600/3700/3800/3900/4000/7000/7200/7300/7500, ASR, GSR, CRS-1 Series Routers
Cisco 1900/2900/3500/3700/4500/4900/5000/5500/6000/6500, Nexus 7K/6K/5K/3K Layer 2/3 Series Switches
Cisco ACE, CSS, GSS, F5 LTM Load Balancers | Cisco PIX, FWSM, ASA, Checkpoint Firewalls
Cisco CE | Cicso ONS 15454 | Cisco Wireless APs | Cisco WiSM | Cisco Prime NCS | Bluecoat ProxySG | Juniper SA SSL VPN
Cisco VPN Concentrators | Alcatel-Lucent VitalQIP AMM | Apcon IntellaFlex/IntellaPatch Network Monitoring Switch
Arbor Networks Prevail APS | EndaceProbe | Niksun NetVCR | NetScout InfiniStream | Net Optics | Symmetricom SyncServer
CAREER EXPERIENCE
JPMorgan Chase & Co.  July 2005 - Present
Network Engineer/Technology Operations Analyst
Provide year-round 24-hours a day/7 days a week production support of the Global Network Infrastructure. Work independently in
collaboration with the Line of Business to keep a steady flow of information regarding any system issues that may impact clients. Serve
as the Technical Lead for scheduled power down activities for the larger corporate offices; met all deliverables with zero business
disruption.
▪ Resolved in excess of 1,250 tickets while the department average was 375.
▪ Authored 150+ Information Technology Service Management (ITSM) records with a department average of 43; executed an
additional 300+ ITSMs with zero failed changes.
▪ Impeccable record of delivering superior work on all service tickets.
Affiliated Computer Services, Inc.  January 2005 - July 2005
Information Management Principal
Provided independent transitional support of the Network Infrastructure from Chubb Group of Insurance Companies to Affiliated
Computer Services. Formed strategic alliances with the Chubb IT Governance Team to ensure a smooth and successful transition.
Drove work flow and progress on projects with Lines of Business and vendors.
▪ Transitioned in excess of 500 network devices from the Chubb Group to Affiliated Computer Services with zero business
disruptions.
▪ Served as a member of the Rapid Response Team in charge of responding to critical migration issues and rendering prompt
resolution.
Chubb Group of Insurance Companies  September 1995 – December 2004
Senior Network Systems Engineer
Independently planned, designed, developed, delivered and supported the Chubb Network Infrastructure. Collaborated with vendors,
management, internal and external customers to satisfy system needs. Handled reporting and resolution of break/fix incidents efficiently
while leveraging proper change controls.
▪ Provided Tier 3 support to Chubb’s Network Operations Center, Help Desk and Remote Support Help Desk; considered the
‘go to’ person to quickly resolve issues.
▪ In charge of the re-design of the internal IP address scheme from public to RFC 1918 private address space for 80+ locations;
completed with zero business disruption and no financial or reputational impacts.
▪ Provided ongoing network support for Disaster Recovery testing at Comdisco (Sungard).
▪ Designed and implemented Frame relay over ATM (IMA) providing branch offices with increased capacity and throughput.
EDUCATION

3. Lilbert D. Jones, III | 732.447.6090 | bjones70@gmail.com | Page 2 of 2
THE CITTONE INSTITUTE | EDISON, NJ
Certificate, Electronics and Computer Technology
4.00 Grade Point Average, President’s List