1. ANGEL L. HAWKINS
16250 Homan Ave.* Markham, IL 60428* Cell: 708-510-8813 * ahawkins113@yahoo.com
OBJECTIVE: Seeking a long term career within a quality organization which will allow me the opportunity to utilize and enhance my
clerical / general office skills.
QUALIFICATIONS
 Strong desire to learn newand challenging skills
 Outstanding organizationalskills
 Knowledgeable ofoffice procedures
 Experience working with the public and
providing quality customerservice
 Ability to workas part ofa teamas well as independently
 Excellent communication skills,both oralandwritten
 Efficient in Word,PowerPoint,Excel, and Outlook
 Intermediate skills in Access
 Typing speedof40WPM
EMPLOYMENT HISTORY
Hazel Crest Park District Hazel Crest, IL
Recreation Leader 08/2012-Present
 Oversee participantsin recreationprogram
 Create and lead activitiesasplannedordirectedby site supervisor
 Assist supervisorwith administrative tasksas needed
Promise Center Christian Academy Riverdale, IL
Teacher’s Assistant 02/11-08/11
 Tutored andassistedchildrenindividually orin small groups,helpingthemto masterassignments andto
reinforce learning conceptspresentedby teachers
 Observedstudents'performance,and recorded relevant data toassess progress
 Organized and supervised games andotherrecreationalactivities topromote socialdevelopment
Sykes Enterprises,Incorporated (BankofAmerica) Chicago,IL
Customer Service Support Agent 08/08-10/08
 Determined appropriate actionto be takenon customer’s behalfin order to achieve issue resolution
 Maintainedpertinent paperworkand recordsthroughdataentry
Midwest Bank& Trust Company Melrose Park,IL
Loan Operations Assistant 02/06-02/07
 Processednewand existingloans, processedpayments/payoffs,andbalancedaccounts
 Assisted loanofficerswith maintenanceofon-line exceptionreportingandresearchedcustomers inquiries
Reymar Clinic Chicago,IL
Office Assistant 03/05-05/05
 Registered patientsand scheduledappointments
 Answeredphones,routingcalls to appropriate office personnel
Greater Chicago AutoAuction Matteson,IL
Clerk 08/03-10/04
 Placed orders forautomotivepartsofresale vehicles
 Checked vehiclesinto systemverifying informationandassigning lanes
 Generated data reportson vehiclessalesand history
 Assisted customers
VOLUNTEER EXPERIENCE
Clerk of the Circuit Court of Cook County Markham, IL
Intern/Volunteer 12/14-Present
Assist with clerical projects as needed
EDUCATION
South Suburban College South Holland, IL
Pursuing Associate’s Degree in Office Administration and Technology | Honor’s Society | GPA 3.7 09/2011-Present