1. Andrew Stubbs
114 Havant Road, Cosham, Portsmouth, Hants, PO6 2JF
Mobile: 07909484359
Email: andrew.stubbs92@hotmail.com & LinkedIn: https://www.linkedin.com/in/andrewstubbs92
PROFILE
Graduated with a BA (Hons) Business Studies & Marketing degree which focused on many aspects of marketing including the
marketing mix, customer retention, advertising, customer-specific branding and social media marketing. I am adaptable, responsible
seeking the opportunity to develop my personal skills whilst utilising those I already possess. Excellent time management, self-
motivated and organised, proven capability to prioritise work load under pressure. Experience in customer services role, handling
sensitive data and interfacing directly with internal and external customers as well as having a good understanding of MailChimp &
Microsoft Office programs. Work well within a team environment and individually. I am a trustworthy, reliable and a hardworking
individual.
I am eager to learn and have good verbal and written communication skills; I also have a genuine belief that there is always room for
both self-improvements on a personal and professional level.
CAREER HISTORY
07/04/2015 – Present – Marketing & Office Administrator at Wellers Auctioneers Ltd (Full Time)
• Designing and sending E-Shot content to our ‘Wellers
Auctioneers Newsletter’ database in its thousands.
• Restructuring of MailChimp as this was out of date prior to
my appointment (has since seen a significant increase in
open rates)
• Manually entering new subscribers information to the
‘Wellers Auctioneers Newsletter’ on MailChimp prior to
automatic subscription being set-up.
• Creating content for blogs about off-site auctions,
corporate activities and trade & retail.
• Obtaining quotes, booking adverts in for newspapers,
leaflets and magazines for off-site auctions.
• Regularly liaising & communicating with clients and
colleagues.
• Managing deadlines and creating proposals for clients.
• Assisting our advert designer with ideas and suggestions
so that each advert reflects the client we are working for.
• Ownership of social media accounts such as Facebook,
Twitter, LinkedIn, Instagram & MailChimp.
• Responsible for the ownership of the ‘Wellers Online
Store’ uploading items whilst employees were absent.
• Running off payments from the GAP Office service and
adding fees for delivery.
• Totalling finances and emailing management/directors the
KPI Results weekly for Wellers Auctioneers.
• Upload of lots (images & descriptions) to the online
auction platform i-Bidder via PACTS.
• Locating missing payments through incorrect references.
• Running off bank transfer transactions.
• Ordering stationary for all branches of the business.
06/06/2014 – 26/02/2015 – Account Executive at R21Media (Full-Time)
• Recruitment advertising for FE colleges.
• Posting jobs on job boards such as Reed, CV Library,
Monster, Jobsite and Total Jobs as well as social media.
• Sending website links and relevant information packs to
candidates who applied through job boards.
• Sending campaign updates to clients, monitoring response
levels.
• Compiling End of Month/Year/Campaign reports to include
information and data on board performance, role
responses and summarising.
• Advert Copywriting.
• Contacting clients via telephone and email to discuss any
issues that arose as well as daily communication with HR
personnel at the colleges.
• Invoicing for clients after jobs had been posted for non-
unlimited package clients.
• Keeping business content up to date on social media and
all visible external websites.
• Call customers advising them when application deadlines
were approaching.
• Sending email notifications to candidates when the job
was closing imminently.
• Plan and implement marketing for the business needs
such as rebranding and analysing methods to improve
business performance and corporate image.
• Effectively running the business when Account Manager
was away on annual leave or business meetings, which I
had several weeks experience of.
07/11/2011 – 06/09/2013 Assistant Officer at HMRC (Part-Time) – 30hrs
• Analysing Tax returns for correct tax payments.
• P60 & P45 Data collection.
• Calculate Tax owed to HMRC or Tax due to be returned to
taxpayers.
• Calculating Self-Assessment (Self-Employed) cases.
• Setting up Tax Payers on Self-Assessment.
• Dealing with Taxpayer P11D Uniform Expenses.
• Cease and resolve monies due for deceased cases.
• Calculate whether job expenses are allowable for each
Taxpayer.
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2. • Filing Tax correspondents for both internal and external
mail.
• Requesting documents from Taxpayers and other HMRC
offices.
• Calculating Job Seekers Allowance (JSA).
• Writing & issuing letters to customers
• Created a help guidance form whilst at HMRC to assist
with the accuracy of our work, which was then
implemented into the Portsmouth offices and then rolled
out to many HMRC offices around the UK.
• Contributed to good customer service whilst at HMRC and
achieved an average of 92% accuracy in cases solved as
a team which was above the recommended.
03/09/2009 – 05/11/2012 Associate at TK Maxx (TJX Group, Part-Time)
• Provide the customer with friendly and reliable advice.
• Building store fittings and fixtures to showcase products.
• Delivery Trained in stock intake.
• Stock replenishment.
• Serving customers on tills and providing excellent
customer service.
• Shop floor worker ensuring walkways are clear and
shopfloor is tidy.
• Making products look presentable.
• Working on fitting rooms and keeping them clean and user
friendly.
• Assisting Store Refit (working through the night)
• Setting up new product stands
• Demonstrating creativity with Feature Ends
• Taking heavy products to customers vehicle.
EDUCATION & TRAINING
17/09/2011 – 09/05/2014 University of Chichester (Full-Time)
BA (Hons) Business Studies & Marketing
Modules Studied:
• Global Marketing
• Leadership
• Marketing Communications
• Multi-Media Marketing
• Human Resource Management
• Business Research
• Business Strategy
• Small Business Enterprise
• Management Project (Dissertation Lecture's)
• Business in Action
• Business Information Systems
• Management and Organisations
• Consumer Buyer Behaviour
• Competitive Advantage in the Contemporary Service
Industry
• Project Management
• Management Accounting for Control
• Taxation
• Contemporary Issues in E-Business
03/09/2008 – 15/06/2011 South Downs College (Portsmouth)
• Certificate in Financial Studies (CEFS)
• BTEC National Diploma in Business – Grade: Double Distinction
• Enrichment Programme: Business Academy
• A-Level: History
• AS-Level: Ancient History
03/09/2003 – 15/07/2008 Springfield School (Portsmouth)
Qualifications Gained:
• 10 GCSE’s including Maths (C), English Lit (C), English Lang (C), Science (C, D) & History (B)
• Sports Leadership Award (2007)
INTERESTS & HOBBIES
In my spare time I enjoy a variety of sports playing football once a week and taking in the occasional game of golf. I generally like to
keep myself fit and try to go running at least twice a week. I like socialising with friends as and when the opportunity arises, watching
the latest movies or going for meals and I am currently starting to learn German (Beginner).
I have enjoyed much success playing chess and have a keen interest in solving problems on the computer. I also try to keep up to date
with current affairs as I have a keen interest for all things history both past & present, I also consider myself a creative person.
REFERENCES
References are available on request.
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