This Slide is presenting the information about the Salesforce cloud service provider.

1. INTRODUCTION
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BY-ANAS (MCA-1613314002)
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2. What is salesforce?
• Salesforce is the innovative company behind the world’s #1 CRM
platform. Salesforce software is cloud-based, so it doesn’t require a
team of IT experts to set up or manage — you just log in and start
using it.
• CRM is originally software for managing customer interaction, such as
scheduling tasks, emailing, texting, and many more.
• Salesforce grew into a cloud software solution and acquired several
other companies for PaaS(Platform as a Service) and SaaS(Software as
a Service).
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3. History and Founder?
• Salesforce is the worlds' first and most popular CRM system.
• The headquarter of Salesforce is situated in San Francisco.
• More than 82,000 companies and many customers used this dynamic,
web-based, low-cost CRM platform.
• It was founded in March 1999 by former Oracle executive Marc
Benioff.
• Salesforce.com has its services translated into 16 different languages
and currently has 82,400 regular customers and over 2,100,000
subscribers.
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4. Salesforce Terminology
Term Definition
Opportunity A potential sales deal that you want to track.
Lead A lead is a prospect or potential opportunity – a person who express interest.
Account Any company or organization you want to manage, including prospects, customers,
vendors, or partners.
Contact A person who works for an account.
Tasks and Events Activities associated to an opportunity, contact, or account.
Reports Real-time summaries generated based on information entered into Salesforce.
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5. Clouds and Platform
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6. Different sets of Clouds in Salesforce
Sales Cloud
Service Cloud
Marketing Cloud
Community Cloud
Wave Analytics
Apps and Programs
IOT Cloud
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7. Sales Cloud
Sales Cloud helps to sell products and Services, manage connection
with customer, and close more deals. Sales Cloud include Chatter,
Social Contact, Marketing and Leads, Data.com, Opportunities and
quotes, Approval and Work process, Files and Libraries, Analytics and
Forecasting, Partner Management, AppExchange, Email and
calendaring
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8. Service Cloud
Service cloud increase agent productivity, reduces service costs, and
gain better visibility into Service Organization. It includes Customer
Portal, Live Agent, Contract and entitlement
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9. Marketing Cloud
Marketing Cloud is the platform for personalized customer journeys —
on every channel
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10. Community Cloud
Community Cloud’s enterprise community platform connects
customers partners, and employees directly to the information, apps,
and experts they need to take action.
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11. Wave Analytics
Wave Analytics is opening up new frontiers of data, visualizations, and
information that we never even expected.
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12. Apps and Programs
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13. IOT Cloud
With IoT Cloud you can process massive quantities of data, build
business rules with simple, intuitive tools, and engage proactively with
customers in real time.
Use of IoT Cloud:
Connect with everything.
Tackle the haystack. Move the needle.
Engage customers proactively.
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14. Benefits using Salesforce
• Low cost, low risk cloud based solution software service to buy.
• It Supports on all the Browsers.
• Complete solution includes feature-rich solution for marketing, sales,
service, partner management and community management.
• Fast result because it drain resources on high value, low cost and
focus on innovation
• Salesforce requires no software to install.
• There are no hardware requirements either.
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15. What makes Salesforce ideal for you?
It’s a cloud-based CRM solution.
Low setup costs. No hardware, no software, no hassle.
Automatic upgrades: 3 times a year.
Out-of-the-box and customizable CRM to run your business in one
place.
Scales with your business. Add users when you need to.
Integrate with best-in-class apps.
Enterprise-level cloud security for businesses of any size.
It helps increase sales
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