1. ANA SOFIA CORREIA
PERSONAL DETAILS
Full Name Ana Sofia Marques
Contact: +27 82 256 2342
E-mail: assmarques@hotmail.com
ID no: 7803140693185
Nationality Portuguese
Location Lonehill, South Africa
Date of Birth 14 March 1978
Home Language English, Portuguese
Other Languages Afrikaans (basic), Spanish
Own vehicle Yes
Notice Period 30 days
EDUCATION
 Six Sigma Whir Belt (2014)
 BSc Business Administration, Alantic International University, Honolulu, Hawaii (2013)
 Safety, Hygiene And Health At Work, A-PR Consultores Associados, LDA, Azambuja, Lisbon
(2011)
 Spanish, A-PR Consultores Associados, Lda, Azambuja, Lisboa, Portugal (2011)
 Airport Ground Staff (Airport Check-In, Departures, flight arrivals, etc…) GroundForce Academy,
Lisbon, Portugal (2007)
 Marketing, International Success Training School, Sandton (2000)
 Matric, Willowmoore High School (1998)
COMPUTER SKILLS
 Word
 Excel Advanced
 PowerPoint
 Outlook
 Pastel
 SAP (Logistics module)
 AMASYS
 Pivotal
 ASQS
 BARSSoft
EMPLOYMENT HISTORY
EMPLOYER NAC, South Africa
PERIOD May 2014 - Current
POSITION Quality Assurance Administrator

2.  Typing, Filing, Faxing, Photocopying, General correspondence
 Oversee and update the Quality Assurance Register
 Assist in the control of the Quality System (ISO systems)
 Ensure both internal and external quality assurance documents,
records and forms are kept up to date and valid in terms of ISO and
regulatory requirements
 Assist with the preparation and follow up of audit reports and
supporting documentation
 Prepare and circulate minutes for quality meetings
 Create Purchase Orders
 Maintain the master list of calibration tools/equipment
 Maintain suppliers master list
 Assist with the control of the uniform supplier and related queries
 Liaise with relevant regulatory authorities with regards to travel and
accommodation arrangements for all base and line station audits.
 Recording of customer feedback and monitoring associated actions
 Assist with in-house quality training and awareness
REASON FOR LEAVING Stability
EMPLOYER Sentinal International Lda, Portugal
PERIOD August 2011 – December 2014
POSITION Administration Manager
 Maintained detailed administrative and procedural processes
 Verified and logged in deadlines for responding to daily enquiries.
 Scheduled and confirmed appointments for entire management team.
 Standardised department filing system.
 Meeting agendas
 Directly supported CEO in managing operation work flow.
 Processed invoices for the organisation.
 Verified details of transactions, including funds received and total
account balances.
 Deposited third party cheques as well as monthly reserve transfers.
 Opened and assigned new client accounts.
 Coordinated approval processes of all accounts payable invoices.
 Researched and resolved billing and invoice problems.
REASON FOR LEAVING Returned to SA
EMPLOYER Herbalife, South Africa
PERIOD April 2001 – August 2010
POSITION Supervisor
 Maintained detailed administrative and procedural processes to
improve accuracy and efficiency.
 Verified and logged in deadlines for responding to daily enquiries.
 Increased sales by launching a marketing campaign.

3.  Managed all social media programs, including Internet forums, blogs,
social networking applications and message boards.
REASON FOR LEAVING
EMPLOYER ERA Imobiliária Santarem, Portugal
PERIOD April 2009 – April 2010
POSITION Property Sales
 Properly routed agreements, contracts and invoices through the
signature process.
 Made copies, sent faxes.
 Managed daily office operations.
 Counselled customers on market current status for residential and land
markets.
 Generated lists of properties that were compatible with buyers' needs
and financial resources.
 Maintained high referral rates and exceptional feedback from previous
clients.
REASON FOR LEAVING Better opportunity
EMPLOYER Politejo SA Azambuja, Portugal
PERIOD March 2008 – February 2009
POSITION Logistics
 Communicated with floor managers to determine merchandise
placement.
 Contacted customers prior to delivery to confirm and coordinate
delivery times.
 Reviewed new customer orders and requests and manually entered
data into a centralised database.
 Conducted qualitative and quantitative analysis of logistics operations
using simulation models and other tools.
 Coordinated rush orders and order changes.
 Resolved problems for customers, warehouses and carriers.
 Produced bills of lading and updated shipment status information.
 Completed all necessary customs documents and other paperwork.
REASON FOR LEAVING Better Opportunity
EMPLOYER GroundForce, Portugal
PERIOD May 2007 – February 2008
POSITION Ground staff
 Processed reservations, coordinated standbys and monitored cabin
availability.
 Determined flight close-out times and completed and verified flight
forms.

4.  Announced flight status updates and information about gate changes
over airports.
REASON FOR LEAVING Stability
EMPLOYER Salvador Construction, South Africa
PERIOD September 2003 – October 2005
POSITION Admin and Accounts Assistant
 Managed the reception area, including greeting visitors and responding
to requests for information.
 Designed electronic file systems and maintained electronic and paper
files.
 Handled all media and public relations enquiries.
 Maintained the front desk and reception area in a neat and organized
fashion.
 Supplied key cards and building access to employees and visitors.
 General office admin
 Organised files, developed spreadsheets, faxed reports and scanned
documents.
 Managed daily office operations and maintenance of equipment.
 Renegotiated payment terms with suppliers.
 Verified details of transactions, including funds received and total
account balances.
 Suggested process improvements to secure prompt and regular
receipts.
 Coded the general ledger and processed vendor invoice payments.
 Deposited third party cheques, as well as monthly reserve transfers.
 Opened and assigned new client accounts.
 Coordinated approval processes of all accounts payable invoices.
REASON FOR LEAVING Returned to Portugal
EMPLOYER Hidra SA, Portugal
PERIOD May 2002 – August 2003
POSITION Accounting Assistant
 Renegotiated payment terms with suppliers.
 Calculated figures such as discounts, percentage allocations and
credits.
 Verified details of transactions, including funds received and total
account balances.
 Deposited third party cheques, as well as monthly reserve transfers.
 Coded the general ledger and processed vendor invoice payments.
 Opened and assigned new client accounts.
 Coordinated approval processes of all accounts payable invoices.
 Balanced batch summary reports for verification and approval.
REASON FOR LEAVING Returned to South Africa

5. EMPLOYER ITM Mining, Angola
PERIOD March 2000 – September 2000
POSITION PA to Director of Mine
 Travelled with the manager to take notes and dictation at meetings.
 Handled incoming and outgoing correspondence, including mail, email
and faxes.
 Groceries and handled bill payments.
 Screened telephone calls and enquiries and directed them as
appropriate.
 Devised and maintained office systems to efficiently deal with paper
flow.
 Coordinated overnight travel arrangements and accommodation.
 Researched and collected options for the best pricing on hotels and
flights.
 Typed documents, updated websites and compiled information for
meetings.
REASON FOR LEAVING Very sick with Malaria
EMPLOYER Global Mining Support Group, South Africa
PERIOD March 1999 – February 2000
POSITION Accounting and HR Assistant
 Conducted new employee orientation to foster positive attitude toward
organisational objectives.
 Identified staff vacancies and recruited, interviewed and selected
applicants.
 Served as a link between management and employees by handling
questions, interpreting and administering contracts and helping resolve
work-related problems.
 Processed invoices.
 Opened and assigned new client accounts.
 Coordinated approval processes of all accounts payable invoices.
REASON FOR LEAVING Accepted a challenge in Angola
EMPLOYER Sun Couriers, South Africa
PERIOD December 1998 – February 1999
POSITION Picking, Data Capture, Admin
 Verified that information in the computer system was up-to-date and
accurate.
 Eliminated outdated records by sending the records to be scanned.
 Compiled statistical information for special reports.
 Organised billing and invoice data.
 Distributed incoming mail.
 General office admin.
REASON FOR LEAVING Better Opportunity